Spanish Service Desk Engineer (Fresher)

1 - 2 years

2 - 6 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

  • Answering calls, emails, and ticket submissions
  • Logging issues and resolutions
  • Troubleshooting and diagnosing issues
  • Providing solutions to issues
  • Escalating unresolved problems to higher levels of support
  • Advising users on how to use software and hardware
  • Updating software and installing new software
  • Grant Account Access

Roles and Responsibilities
  • Answering calls, emails, and ticket submissions
  • Logging issues and resolutions
  • Troubleshooting and diagnosing issues
  • Providing solutions to issues
  • Escalating unresolved problems to higher levels of support
  • Advising users on how to use software and hardware
  • Updating software and installing new software
  • Grant Account Access

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