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3.0 - 7.0 years
8 - 12 Lacs
Hyderabad
Work from Office
Job Description Summary As a Risk Operations Analyst you will play a key role in reviewing and maintaining commercial processes and standards at a company with over 130 years of history. You will also contribute to the business by providing Key Performance Indicator (KPI) reports and analysis. In this role you will track KPIs to assess whether the business is on the right trajectory toward its goals and identify areas where action is needed. You will engage with Commercial Operations teams to pinpoint areas for improvement enabling faster and more optimized commercial processes. Your work will drive process excellence while ensuring adherence to company standards. This position offers significant networking opportunities as you will collaborate closely with Commercial Operations teams Sales teams and leadership Job Description Job Description Provide data-driven reports and KPI analysis to Commercial Operations leadership offering insights into actions and measures required to help the business achieve its goals. Collaborate with Commercial teams and approvers to identify opportunities for faster leaner processes optimizing approval and commercial workflows within Grid SW. Review and adjust commercial processes to enhance rigor applying Lean methodologies to reduce waste and improve execution time. Communicate complex concepts clearly and guide others to think creatively to solve problems encouraging them to explore alternative solutions and challenge the status quo. Push back when necessary and help others establish boundaries. Propose new solutions to problems outside of set parameters and offer actionable recommendations. Provide process governance guidance to global Commercial Operations teams. Offer expertise in commercial processes across all phases of the ITO process to Commercial Operations teams. Mentor and guide Commercial teams globally across both regional and global deal desks. Required Qualifications Bachelor degree in Accounting Finance or Business Management. Fluent in English (required); proficiency in Portuguese Spanish French or German is desirable. 12+ years of experience. Extensive experience in commercial processes business operations and Lean methodologies. Desired Characteristics Strong accounting analytical and problem-solving skills with a hands-on attitude and attention to detail. Ability to thrive in a cross-functional and matrixed organizational environment. Proven ability to multitask foster teamwork promote accountability and drive efficiency. Capability to work under tight deadlines handle ambiguity and prioritize effectively under pressure. Strong project management analytical and organizational skills. Excellent communication skills with the ability to convey ideas clearly and concisely across multiple levels functions and regions. Ability to build relationships foster trust and collaborate effectively across organizations and businesses Additional Information Relocation Assistance Provided: Yes
Posted 2 weeks ago
5.0 - 8.0 years
7 - 11 Lacs
Hyderabad
Work from Office
Job Description Summary As a Process Governance Analyst you will play a vital role in maintaining and enforcing compliance at a company with over 130 years of history. You will be instrumental in proactively and reactively reviewing deals and processes supporting commercial teams in reaching agreements while ensuring adherence to corporate policies and guidelines. In this role you will be responsible for reviewing closed deals evaluating processes identifying deviations and providing guidance to commercial teams working on active deals. You will help drive process excellence and ensure adherence to standards. This role offers significant networking opportunities as you will collaborate closely with Commercial Operations teams Sales teams and leadership Job Description Job Description Provide process governance guidance to Commercial Operations teams globally supporting risk identification approvals and process follow-up. Offer expertise in commercial processes during all phases of the ITO process to Commercial Operations teams. Proactively identify key opportunities to apply risk and process assessments. Reactively review and ensure compliance with commercial processes and policies. Collaborate with commercial teams sales teams and approvers to establish clear communication channels fostering a "one team" spirit and expediting processes and approvals. Focus on improving approval agility for complex tenders and maintaining transparent communication across ITO stakeholders contributing to the identification of areas for process improvement and simplification. Mentor and guide Commercial teams globally across both regional and global deal desks. Required Qualifications Bachelor degree in Accounting Finance or Business Management. Fluent English is required Portuguese Spanish French and German are desirable. 5 to 8 years of experience. Extensive experience in commercial processes business operations and Lean methodologies. Desired Characteristics Strong accounting analytical and problem-solving skills with a hands-on attitude and attention to detail. Ability to thrive in a cross-functional and matrixed organizational environment. Proven ability to multitask promote teamwork accountability and efficiency. Capability to work under tight deadlines manage ambiguity and prioritize effectively under pressure. Strong project management analytical and organizational skills. Excellent communication skills with the ability to convey ideas clearly and concisely across multiple levels functions and regions. Ability to build relationships foster trust and collaborate effectively across organizations and businesses. Additional Information Relocation Assistance Provided: Yes
Posted 2 weeks ago
2.0 - 4.0 years
9 - 13 Lacs
Bengaluru
Work from Office
DETAILED RESPONSIBILITIES: The position will supervise the daily transactional and administrative operations of Member Compensation agents providing leadership, operational expertise, and motivation across the team. The MC Supervisor will collaborate building strong internal relations with GBS Member Operations Transaction Management and interact frequently with GBS Service Management Framework as well with internal/external customer (Region, Countries and Corporate). The GBS model foundation is based on operational efficiency, scalability, quality, controls, risk mitigation and continuous process improvement, its pivotal for the position works towards these standards. The MC Supervisor will monitor metrics/KPIs driven collaborating with the fulfillment of the Service Partnership Agreements pursuing the cost per transaction reduction using continuous improvement, automation, and global standardization of the end-to-end processes. The supervisor in conjunction with MC Management and Member Operations Transactional Management will continue assess for re-skilling and/or upskilling opportunities. Accountable for strategies focused on the enhancement of the GBS organization capacity through technology and innovation POSITION SUMMARY: Work Closely and establish strong business partnership relations with Member Operations GBS Services Management Framework Team ensuring SPA`s execution and commitment Ensures the earnings adjustments procedures are balanced between compliance with Herbalife policies and guidelines, but flexible to the needs of the Members In coordination with Management, Workforce assessment and prioritize workload, monitor performance and departmental metrics Ensure Information Request has appropriate approval signature, and supporting documentation when applicable to validate adjustment Ensures the Earnings Adjustments procedures are balanced between compliance with Herbalife policies and guidelines, but flexible to the needs of the Members Always welcome ideas, foster innovation and change management culture Conduct meetings with staff to provide mentorship, direction and constructive feedback as it relates to job functions Schedule regular staff meetings to share information Ensures adequate training programs including upskilling and re-skilling of the staff accommodating the updated GBS operation model requests Liaise with the regional customer facing functions regarding performance levels and future service delivery opportunities Prepare performance appraisal of all direct reports when needed Collaborates on the succession planning and talent review programs Facilitate promotion of Member Operations transactional global process standards with transparent, approved local variances where necessary for regulatory or business operational reasons Delegate tasks effectively to develop others and prepare for future leadership assignments Keep abreast of changes and updates to the Marketing Plan WW that impact Member Compensation Skills: Required Strong verbal/written Bi-lingual English/Spanish communication Problem solving and troubleshooting skills Proficiency in Microsoft Office applications Preferred Experience with continuous improvement, Sales Force and RPA (Robot Process Automation) technologies. Experience: Required 2-4 years of experience working in a leadership role Knowledge of the Herbalife Marketing Plan Experience working in customer service Bachelor Degree Education: Preferred Financial Background Knowledge of the Herbalife Marketing Plan Experience in Global Business Services environments
Posted 2 weeks ago
1.0 - 6.0 years
4 - 5 Lacs
Bengaluru
Work from Office
Amazon Business Biz Operations (ABBO) is part of WW PSME/ Self-Service Registration (SSR). Our operations span across India (HYD/BLR), Costa Rica (SJO), and Japan (CTS). We collaborate seamlessly with cross-functional teams, constantly exploring new avenues to expand our scope and delivering innovative solutions that provide greater value to the business and customers. Team supports WW AB Marketplaces 24/7 on operational tasks encompassing manual verification, risk & abuse management and assists WW AB teams on tasks that require human intervention. Primarily, team verifies legitimacy of potential customers to onboard business/corporate customers at Amazon platform providing additional benefits such as bulk ordering, expedited delivery etc In order to protect platform from abusive actors, team combines technology, machine learning and human ingenuity to identify threat vectors that can be utilized to perpetrate abuse. Team seamlessly develop mechanisms to reduce the impact of abuse. Alongside, we assist WW AB team on manual tasks in order to reduce cost to serve while improving efficiency and maintaining the highest quality standards. If you are one who is self-driven, look for new challenges and strive to raise standard under a fast-moving environment, all you need is the ABBO platform. We are inviting applications for the Investigation Specialist (Spanish Language Support) position, where you will interact with Spanish -speaking customers and internal ABV operations to meet business requirements. The ideal candidate should demonstrate excellent decision-making abilities, strong verbal and written communication skills in Spanish, and analytical problem-solving capabilities. Graduate in any discipline is required. Proficiency in Spanish language (written and spoken) Minimum requirement: Graduate/Advance Diploma/ B1+ Certification in Spanish Ability to call customer in Spanish language with fluency and accuracy Excellent interactive skills, with the ability to write & communicate complex issues appropriately and evidently to both internal and external stakeholders. Proactive, self-disciplined, quick-learning, diligent and detail oriented. Effectively prioritizes work time to ensure quality and fulfills department standards for time spent. Willingness to take initiatives & responsibilities to reduce customer efforts. Strong verbal and written communication skills in Spanish for investigative and operational matters. Creative and analytical problem solvers with a passion for operational excellence. Experience with Microsoft Office, including Outlook, Word, and Excel. Ability to engage with internal/external customers in Spanish language confidently. Experience in customer call using Spanish language
Posted 2 weeks ago
0.0 - 3.0 years
10 - 14 Lacs
Sahibzada Ajit Singh Nagar
Work from Office
Designation: Software Sales Associate Location: Mohali We're looking for motivated individuals to join our dynamic software sales team as Software Sales Associates. In this role, you'll contribute significantly to our company's growth by converting leads into sales for our innovative software solutions. This position offers an excellent opportunity to not just launch but also scale your saas sale s career and gain practical experience with cutting-edge technologies in a fast-paced setting. Roles and Responsibilities: Turn leads into gold: Drive revenue growth by converting leads into sales targets. Seal the deal, steal the show: Deliver persuasive presentations to showcase our software's benefits. Team up for success: Collaborate across teams to craft tailored proposals for clients. Record, relate, retain: Keep detailed records and nurture customer relationships for long-term loyalty. Close like a pro: Negotiate deals while hitting targets and maintaining pricing guidelines. Loyalty is key: Build strong client relationships for satisfaction that lasts. Stay ahead, stay sharp: Keep up with industry trends to communicate our software's value effectively. Market mavens wanted: Research trends and customer needs to position our software effectively. Qualifications: Excellent communication and interpersonal skills for engaging with diverse stakeholders. Strong problem-solving and negotiation abilities to address customer needs. Motivated, target-driven, and adaptable to thrive in a dynamic sales environment. Excited about technology and eager to learn about software solutions. Able to work independently and collaboratively in a team. Familiarity with CRM software and proficiency in G Suite or similar tools. Previous experience in sales or customer service is a must. Knowledge of Spanish, French or Arabic is an add on.
Posted 2 weeks ago
0.0 - 2.0 years
3 - 4 Lacs
Gurugram
Work from Office
Role & responsibilities 1 - Customer Assistance: Handle inquiries from clients about Passport/visa/OCI/Attestation applications, requirements, timelines, and related policies via phone, email, or in-person. 2- Application Support: Assist customers in filling out Passport/visa/OCI/Attestation application forms, ensure all required documents are in place, and provide guidance on the application process. 3-Document Verification: Review submitted documents for completeness and accuracy, ensuring that they meet the necessary criteria. 4-Problem Resolution: Address and resolve any customer complaints or issues related to visa processing, delays, or technical difficulties. 5-Processing Updates: Provide timely updates to customers regarding the status of their visa applications, including approval, rejection, or additional information required. 6-Compliance and Regulations: Stay up-to-date with the latest Passport/visa/OCI/Attestation regulations and policies, ensuring that all advice provided aligns with current immigration laws. 7-Database Management: Maintain accurate records of customer interactions, visa applications, and any follow-up actions needed. 8-Customer Education: Educate clients on visa types, processing timeframes, and specific country entry requirements. 9-Feedback Collection: Gather customer feedback to improve service delivery and identify areas for improvement. Preferred candidate profile Qualification required - any graduate with B2 level certification in Spanish Experience required - 0 to 2 years
Posted 2 weeks ago
0.0 years
1 - 2 Lacs
Ludhiana
Remote
Hiring an online French Language Teacher for individual & group classes. Must have strong teaching skills. Night shift availability required. Fully remote. Pay per class: 200–250. Join a growing online education platform. Apply now! Required Candidate profile Must be fluent in French with good teaching & communication skills. Able to take individual & group classes in night shift. Prior experience preferred. Must be tech-savvy and punctual. Perks and benefits Flexible working hours Work-from-home opportunity
Posted 2 weeks ago
2.0 years
0 - 1 Lacs
Kapurthala, Punjab
On-site
Job Summary: Seeking a skilled Continental Chef with hands-on experience in European cuisine. Responsible for preparing continental dishes, ensuring quality and maintaining kitchen standards. Key Responsibilities: Prepare and present a variety of continental dishes (Italian, French, Spanish, etc.) Ensure high food quality, taste, and presentation Maintain kitchen hygiene and follow food safety standards Coordinate with the team and support junior chefs Requirements: Minimum 2 years of experience in Continental cuisine Strong knowledge of sauces, grills, pastas, and European cooking techniques Creativity with plating and flavors Good communication and team spirit Flexible with shifts, weekends, and peak hours Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Schedule: Day shift Evening shift Morning shift Rotational shift Education: Higher Secondary(12th Pass) (Preferred) Experience: Continental Chef: 2 years (Preferred) Chef: 1 year (Preferred) Work Location: In person
Posted 2 weeks ago
3.0 - 5.0 years
0 - 0 Lacs
delhi
On-site
Required Team leader with min. 3 yrs of exp. Salary upto 70 K Ticketing AGENTS - should know about Amadeus - salary around 45 K QA - salary 45 K CCE - sal up to 45 K Spanish Bilingual agents - salary upto 50 K PPC OR META calls Alternate Saturday is off shift 8.30 PM to 4.30 AM - Both side cabs Contact Fatima: 9990683423
Posted 2 weeks ago
1.0 years
0 Lacs
Gurugram, Haryana
On-site
- Graduate or equivalent (up to 1 year of experience) - Candidate must demonstrate language proficiency in Spanish language for the following: verbal, writing, reading and comprehension. Required language level: B2.2/BA/Advanced Diploma - Good English language proficiency: verbal, writing, reading and comprehension - Strong analytical and communication skills - Passion for delivering a positive customer experience, and maintain composure in difficult situations - Ability to effectively and efficiently complete challenging goals or assignments within defined SLA Alexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving Artificial Intelligence (AI) and Large Language Models (LLMs), enabling Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging the latest technology alongside our operational excellence. By joining us, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide. Key job responsibilities • Process annotation & data analysis tasks with high efficiency and quality in a fast paced environment • Provide floor support to Operations manager in running day to day operations working closely with Data Associates • Handle work prioritization and deliver based on business needs • Track and report ops metrics and ensure delivery on all KPIs and SLAs • You will work closely with your team members and managers to drive process efficiencies and explore opportunities for automation • You will strive to enhance the productivity and effectiveness of the data generation and annotation processes • The tasks will be primarily repetitive in nature and will require the individual to make judgment-based decisions keeping in mind the guidelines provided in the SOP. Basic level of Excel knowledge Familiarity with online retail (e-commerce industry) Previous experience as AI trainers, knowledge of AI and NLP Experience with Artificial Intelligence interaction, such as prompt generation and open AI's Experience in content or editorial writing Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 2 weeks ago
1.0 years
0 Lacs
Gurugram, Haryana
On-site
DESCRIPTION Alexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving Artificial Intelligence (AI) and Large Language Models (LLMs), enabling Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging the latest technology alongside our operational excellence. By joining us, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide. Key job responsibilities Process annotation & data analysis tasks with high efficiency and quality in a fast paced environment Provide floor support to Operations manager in running day to day operations working closely with Data Associates Handle work prioritization and deliver based on business needs Track and report ops metrics and ensure delivery on all KPIs and SLAs You will work closely with your team members and managers to drive process efficiencies and explore opportunities for automation You will strive to enhance the productivity and effectiveness of the data generation and annotation processes The tasks will be primarily repetitive in nature and will require the individual to make judgment-based decisions keeping in mind the guidelines provided in the SOP. BASIC QUALIFICATIONS Graduate or equivalent (up to 1 year of experience) Candidate must demonstrate language proficiency in Spanish language for the following: verbal, writing, reading and comprehension. Required language level: B2.2/BA/Advanced Diploma Good English language proficiency: verbal, writing, reading and comprehension Strong analytical and communication skills Passion for delivering a positive customer experience, and maintain composure in difficult situations Ability to effectively and efficiently complete challenging goals or assignments within defined SLA PREFERRED QUALIFICATIONS Basic level of Excel knowledge Familiarity with online retail (e-commerce industry) Previous experience as AI trainers, knowledge of AI and NLP Experience with Artificial Intelligence interaction, such as prompt generation and open AI's Experience in content or editorial writing Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Job details IND, HR, Gurugram Editorial, Writing, & Content Management
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
lucknow, uttar pradesh
On-site
You will be working as a Studio Operations, Facilities Work Control Coordinator for a top media client in Miami, FL. In this role, you will be responsible for overseeing planned work activities across various East Coast Facility and Operations departments. Your main tasks will include analyzing operations work planning, tracking work completion, and ensuring customer satisfaction at multiple locations while considering financial impacts. You will play a key role in managing operations planning and data, utilizing your excellent communication skills. Your technical expertise will be crucial in maintaining the quality and accuracy of data, processes, and designs to support better decision-making for the organization. This position reports to the Facilities Work Control Senior Manager based in Universal City, CA. Your responsibilities will include overseeing all aspects of planned work activities for East Coast facilities sites, operating the Facilities Operations & Engineering East Coast Service Center, reviewing work orders for data quality, acting as a key liaison with employees and clients, and utilizing an Integrated Workplace Management System (IWMS) to organize work plans spanning multiple sites. Additionally, you will collaborate with team members to collect and analyze data, develop resources and processes to meet schedules, establish KPIs, support Facilities Operations & Engineering with work management reporting, and manage tools for facility estimating programs. As new opportunities arise, you will also take on additional duties to support the department's growth. The ideal candidate for this position should have at least 3 years of experience in a customer service role, be comfortable working in a fast-paced environment, possess strong multitasking abilities, and have a background in property management. Bilingual proficiency in Spanish and English is required. The interview process will involve meetings with the HR Manager, Senior Manager, and Telemundo Manager on-site. To apply for this position, please contact: Email: imran.rizvi@triconitsolutions.com Phone: 609-807-2112 Candidates who are successful in this role are known for their ability to handle a fast-paced and multitasking environment, think quickly and act decisively, work collaboratively and independently, efficiently use Microsoft products, work with work order systems, and coordinate across different teams.,
Posted 2 weeks ago
2.0 years
5 - 6 Lacs
Ekkaduthangal, Chennai, Tamil Nadu
On-site
The International Water Association (IWA) is a global network of water professionals, connecting people and institutions from across the water cycle to address urgent water challenges—from catchment to tap, ridge to reef. With a mission to deliver equitable and sustainable water solutions, IWA fosters innovation in over 140 countries through collaboration, and knowledge sharing across sectors and geographies. We are seeking a dynamic, proactive, and customer-focused Membership Relations Officer to join our global membership team. Reporting to the Membership Fulfilment Manager, you will play a vital role in delivering high-quality service to individual members, ensuring prompt support, efficient fulfilment of benefits, and overall member satisfaction. You will be a key player in strengthening member engagement and retention across a growing international community. KEY RESPONSIBILITIES 1. Membership Fulfilment (65%) · Respond to membership queries using Zendesk or direct emails, maintaining SLA standards and delivering high-quality support. · Maintain accurate records in Salesforce CRM: process invoices, payments, refunds, and member updates. · Support new members and group onboarding through personalized sessions and orientation on IWA benefits and platforms. · Assist in executing member communication campaigns in collaboration with the marketing and fulfilment teams. 2. Administration (35%) · Maintain and support subscription processes for individual and joint members. · Use quarterly and annual data to support membership forecasting and performance reporting. · Troubleshoot and provide support on the IWA ConnectPlus platform. · Contribute to CRM system enhancements related to individual membership data and communication workflows. · Proactively identify process improvements to improve operational efficiency. · Support ad hoc administrative tasks and cross-team collaboration as needed The above job description contains a summary of the main duties and responsibilities for this position. REQUIRED SKILLS, QUALIFICATIONS & EXPERIENCE The ideal Candidate: · Demonstrated understanding of membership models, or willingness to quickly develop this · Experience in a membership or customer service role, with diplomacy and professionalism · Strong multitasking ability within a busy, diverse work environment · Excellent written and spoken English communication skills · Strong interpersonal skills and the ability to engage with global stakeholders · Solid proficiency in Microsoft Office (Excel, Word); knowledge of PivotTables is a plus · Working knowledge of data protection and member data confidentiality · Self-starter with excellent attention to detail, agility under pressure, and the ability to meet deadlines · Cultural awareness and adaptability in a diverse, international team environment. Desirable · Proficiency with CRM platforms, especially Salesforce · Experience using AI-powered tools for customer service, workflow optimization, or reporting · Experience working across digital communications platforms and online communities · Additional language proficiency (e.g., Chinese/Mandarin, French, Spanish) Qualifications · Bachelor’s degree or equivalent professional qualification · Minimum 2 years’ experience in client relationship management, membership, or communications Job Types: Full-time, Permanent, Fresher Pay: ₹500,000.00 - ₹600,000.00 per year Benefits: Health insurance Schedule: Monday to Friday Experience: customer relation management: 2 years (Required) Work Location: In person
Posted 2 weeks ago
0 years
2 - 0 Lacs
Banjarawala, Dehradun, Uttarakhand
On-site
WELL VERSE WITH THE SUBJECT HIRED FOR we are hiring for part time Job Types: Full-time, Part-time Pay: From ₹22,000.00 per month Work Location: In person Application Deadline: 18/07/2025 Expected Start Date: 17/07/2025
Posted 2 weeks ago
2.0 - 4.0 years
0 Lacs
Bengaluru, Karnataka
On-site
Overview: DETAILED RESPONSIBILITIES: The position will supervise the daily transactional and administrative operations of Member Compensation agents providing leadership, operational expertise, and motivation across the team. The MC Supervisor will collaborate building strong internal relations with GBS Member Operations Transaction Management and interact frequently with GBS Service Management Framework as well with internal/external customer (Region, Countries and Corporate). The GBS model foundation is based on operational efficiency, scalability, quality, controls, risk mitigation and continuous process improvement, its pivotal for the position works towards these standards. The MC Supervisor will monitor metrics/KPIs driven collaborating with the fulfillment of the Service Partnership Agreements pursuing the cost per transaction reduction using continuous improvement, automation, and global standardization of the end-to-end processes. The supervisor in conjunction with MC Management and Member Operations Transactional Management will continue assess for re-skilling and/or upskilling opportunities. Accountable for strategies focused on the enhancement of the GBS organization capacity through technology and innovation POSITION SUMMARY: Work Closely and establish strong business partnership relations with Member Operations GBS Services Management Framework Team ensuring SPA`s execution and commitment Ensures the earnings adjustments procedures are balanced between compliance with Herbalife policies and guidelines, but flexible to the needs of the Members In coordination with Management, Workforce assessment and prioritize workload, monitor performance and departmental metrics Ensure Information Request has appropriate approval signature, and supporting documentation when applicable to validate adjustment Ensures the Earnings Adjustments procedures are balanced between compliance with Herbalife policies and guidelines, but flexible to the needs of the Members Always welcome ideas, foster innovation and change management culture Conduct meetings with staff to provide mentorship, direction and constructive feedback as it relates to job functions Schedule regular staff meetings to share information Ensures adequate training programs including upskilling and re-skilling of the staff accommodating the updated GBS operation model requests Liaise with the regional customer facing functions regarding performance levels and future service delivery opportunities Prepare performance appraisal of all direct reports when needed Collaborates on the succession planning and talent review programs Facilitate promotion of Member Operations transactional global process standards with transparent, approved local variances where necessary for regulatory or business operational reasons Delegate tasks effectively to develop others and prepare for future leadership assignments Keep abreast of changes and updates to the Marketing Plan WW that impact Member Compensation Skills: Required Strong verbal/written Bi-lingual English/Spanish communication Problem solving and troubleshooting skills Proficiency in Microsoft Office applications Preferred Experience with continuous improvement, Sales Force and RPA (Robot Process Automation) technologies. Experience: Required 2-4 years of experience working in a leadership role Knowledge of the Herbalife Marketing Plan Experience working in customer service Bachelor Degree Education: Preferred Financial Background Knowledge of the Herbalife Marketing Plan Experience in Global Business Services environments
Posted 2 weeks ago
1.0 - 5.0 years
1 - 6 Lacs
Hyderabad
Work from Office
Job descriptionAbout IntouchCXIntouchCX, formerly known as 24-7 Intouch, is a global customer care and technology company with over 25 years of experience. We specialize in providing innovative, value-driven customer service solutions across various industries, including retail, healthcare, technology, and e-commerce. Our services include omnichannel customer care, AI services, trust and safety solutions, and more. With a strong focus on innovation and disruption, we aim to enhance customer experience and support business growth.Roles & Responsibilities Must have excellent verbal and written communication skills in both French and English. Should be capable of handling customer queries through live chat in real time in both languages. Ability to manage 3 to 4 chats simultaneously with efficiency and accuracy. Address and resolve customer concerns effectively in both French and English. Eligibility Criteria Freshers and Experience with proficiency in both French and English. Should be able to join immediately. Candidates who are pursuing their studies or serving a notice period are not eligible. Flexibility to work as per business requirements, including night shifts or graveyard shifts. Perks & Benefits Transportation provided within a 25 km hiring radius. PF ESI Performance-based incentives. Work Location - LIB, Kokapet. Interested candidates reach to below recruiter. Vishnu - 8309338296 vishnu.athmakuru@intouchcx.com Role: Non Voice - Other Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Non Voice Education UG: Any Graduate
Posted 2 weeks ago
0 years
0 Lacs
Bengaluru, Karnataka
Remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a bilingual Solutions Architect to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you. Location: Remote (Eastern Time Zone) Type: Full-time Industry: Insurance / Cloud Technology Languages Required: English & Spanish (Fluency in both) Compensation: Competitive / As per industry standards Responsibilities: Work closely with clients to assess needs and craft solution architectures Collaborate with Product and Delivery Managers to align designs with business goals Support solution deployment, guide selection of off-the-shelf components Identify creative alternatives and scalable cloud-based approaches Provide hands-on guidance throughout implementation Stay current with emerging tech and best practices Required Skills & Experience: Prior experience as a Solutions Architect within the insurance vertical Proven success in cloud-based solution delivery in enterprise environments Strong understanding of relational and NoSQL DBs , APIs , and microservices Familiarity with business architecture models , SSO/SAML , and identity federation Strategic thinking combined with real-world implementation understanding Excellent written and verbal communication skills Experience in low-code platforms is a plus Fluency in English and Spanish is required You’re a Great Fit If You: Can confidently work with both C-level stakeholders and technical teams Have strong analytical, relationship management, and presentation skills Understand insurance processes and at least two lines of business Hold certifications in cloud platforms or architecture frameworks (TOGAF, Zachman, etc.) Bonus Points For: Vendor-side experience delivering solutions to insurance clients A portfolio of successful cloud solutions designed and deployed in enterprise settings
Posted 2 weeks ago
0 years
0 Lacs
Delhi, Delhi
Remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a bilingual Solutions Architect to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you. Location: Remote (Eastern Time Zone) Type: Full-time Industry: Insurance / Cloud Technology Languages Required: English & Spanish (Fluency in both) Compensation: Competitive / As per industry standards Responsibilities: Work closely with clients to assess needs and craft solution architectures Collaborate with Product and Delivery Managers to align designs with business goals Support solution deployment, guide selection of off-the-shelf components Identify creative alternatives and scalable cloud-based approaches Provide hands-on guidance throughout implementation Stay current with emerging tech and best practices Required Skills & Experience: Prior experience as a Solutions Architect within the insurance vertical Proven success in cloud-based solution delivery in enterprise environments Strong understanding of relational and NoSQL DBs , APIs , and microservices Familiarity with business architecture models , SSO/SAML , and identity federation Strategic thinking combined with real-world implementation understanding Excellent written and verbal communication skills Experience in low-code platforms is a plus Fluency in English and Spanish is required You’re a Great Fit If You: Can confidently work with both C-level stakeholders and technical teams Have strong analytical, relationship management, and presentation skills Understand insurance processes and at least two lines of business Hold certifications in cloud platforms or architecture frameworks (TOGAF, Zachman, etc.) Bonus Points For: Vendor-side experience delivering solutions to insurance clients A portfolio of successful cloud solutions designed and deployed in enterprise settings
Posted 2 weeks ago
0 years
0 Lacs
Ahmedabad, Gujarat
Remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a bilingual Solutions Architect to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you. Location: Remote (Eastern Time Zone) Type: Full-time Industry: Insurance / Cloud Technology Languages Required: English & Spanish (Fluency in both) Compensation: Competitive / As per industry standards Responsibilities: Work closely with clients to assess needs and craft solution architectures Collaborate with Product and Delivery Managers to align designs with business goals Support solution deployment, guide selection of off-the-shelf components Identify creative alternatives and scalable cloud-based approaches Provide hands-on guidance throughout implementation Stay current with emerging tech and best practices Required Skills & Experience: Prior experience as a Solutions Architect within the insurance vertical Proven success in cloud-based solution delivery in enterprise environments Strong understanding of relational and NoSQL DBs , APIs , and microservices Familiarity with business architecture models , SSO/SAML , and identity federation Strategic thinking combined with real-world implementation understanding Excellent written and verbal communication skills Experience in low-code platforms is a plus Fluency in English and Spanish is required You’re a Great Fit If You: Can confidently work with both C-level stakeholders and technical teams Have strong analytical, relationship management, and presentation skills Understand insurance processes and at least two lines of business Hold certifications in cloud platforms or architecture frameworks (TOGAF, Zachman, etc.) Bonus Points For: Vendor-side experience delivering solutions to insurance clients A portfolio of successful cloud solutions designed and deployed in enterprise settings
Posted 2 weeks ago
0 years
0 Lacs
Mirpur, Kanpur, Uttar Pradesh
Remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a bilingual Solutions Architect to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you. Location: Remote (Eastern Time Zone) Type: Full-time Industry: Insurance / Cloud Technology Languages Required: English & Spanish (Fluency in both) Compensation: Competitive / As per industry standards Responsibilities: Work closely with clients to assess needs and craft solution architectures Collaborate with Product and Delivery Managers to align designs with business goals Support solution deployment, guide selection of off-the-shelf components Identify creative alternatives and scalable cloud-based approaches Provide hands-on guidance throughout implementation Stay current with emerging tech and best practices Required Skills & Experience: Prior experience as a Solutions Architect within the insurance vertical Proven success in cloud-based solution delivery in enterprise environments Strong understanding of relational and NoSQL DBs , APIs , and microservices Familiarity with business architecture models , SSO/SAML , and identity federation Strategic thinking combined with real-world implementation understanding Excellent written and verbal communication skills Experience in low-code platforms is a plus Fluency in English and Spanish is required You’re a Great Fit If You: Can confidently work with both C-level stakeholders and technical teams Have strong analytical, relationship management, and presentation skills Understand insurance processes and at least two lines of business Hold certifications in cloud platforms or architecture frameworks (TOGAF, Zachman, etc.) Bonus Points For: Vendor-side experience delivering solutions to insurance clients A portfolio of successful cloud solutions designed and deployed in enterprise settings
Posted 2 weeks ago
1.0 years
1 - 1 Lacs
Maradu, Kochi, Kerala
On-site
About Churritos At Churritos, we serve freshly made, crispy-on-the-outside, soft-on-the-inside churros paired with irresistible dips—the ultimate dessert indulgence right here in Kochi Forummalls. Located in the vibrant heart of Maradu mall, we cater to dessert lovers and mall-goers seeking a taste of Spain infused with local flair. The Role As an Apprentice Chef , you’ll be an integral part of our small but energetic kitchen team. Your responsibilities include: Churros preparation & frying : mastering the authentic Spanish-style recipe Dips & plating : ensuring each serving delightfully complements the churros Workspace cleanliness : maintaining hygiene throughout the shift End-of-day duties : store closing protocols, deep cleaning of equipment and kitchen surfaces to keep Churritos spotless Who We’re Looking For Individuals passionate about culinary arts—especially desserts Quick learners with a strong work ethic Able to maintain high hygiene and food safety standards Comfortable working under pressure during mall peak hours Flexible for evenings/weekends (aligned with mall hours) Preference will be given to male candidates to support our current team’s balance and handle physically demanding closing tasks—though all qualified applicants are welcome. (Note: We are committed to merit-based hiring and high performance.) Why Join Us Learn authentic churros-making from culinary professionals Grow within Churritos – potential to advance into full chef roles Enjoy a friendly, supportive team atmosphere Employee perks: staff meals, flexible shift scheduling, mall discounts Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹12,000.00 per month Schedule: Evening shift Night shift Weekend only Supplemental Pay: Quarterly bonus Yearly bonus Ability to commute/relocate: Maradu, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Which location are you currently located at? What is your expected salary per month? How soon can you join if shortlisted? Experience: Chef: 1 year (Preferred) total work: 1 year (Preferred) Work Location: In person
Posted 2 weeks ago
5.0 years
1 - 3 Lacs
Vagator, Goa
On-site
Job Summary: We are seeking a skilled and creative Continental Chef to join our culinary team. The ideal candidate will have expertise in preparing a variety of European and Western cuisines, with a strong emphasis on quality, presentation, and consistency. The role involves menu planning, food preparation, kitchen supervision, and maintaining high standards of hygiene and safety. Key Responsibilities: Prepare and present a wide range of Continental dishes including Italian, French, Spanish, and Mediterranean cuisine. Develop and design creative menus and specials based on seasonal availability and customer preferences. Ensure food quality , taste, and presentation consistently meet high standards. Manage kitchen operations related to continental cuisine , including food prep, cooking, plating, and service coordination. Maintain a clean and organized kitchen environment, ensuring compliance with health and safety regulations. Monitor food storage and stock levels; coordinate with procurement for ingredient purchasing. Train, mentor, and supervise junior chefs and kitchen staff. Ensure cost control through proper portioning, waste reduction, and efficient inventory management. Requirements: Diploma or degree in Culinary Arts, Hotel Management, or a related field. Minimum 3–5 years of experience as a Continental Chef in a reputable hotel, restaurant, or catering environment. Strong knowledge of continental cuisine techniques, ingredients, and presentation styles. Familiarity with kitchen hygiene and food safety standards (HACCP preferred). Creativity, attention to detail, and a passion for food excellence. Strong time management and organizational skills. Ability to work in a fast-paced environment and under pressure. Good communication skills and a team-player attitude. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Food provided Internet reimbursement Provident Fund Schedule: Day shift Rotational shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
Posted 2 weeks ago
2.0 years
3 - 3 Lacs
Marol Naka, Mumbai, Maharashtra
On-site
Job Title: Customer Support Executive (Email & Chat Support – ORM Executive) Location: Mumbai Job Type: Full-Time Work Days: 5 Days a Week (Rotational Offs) Shift Timing: 9:00 AM – 6:00 PM (9-hour shift including 1-hour break) Key Responsibilities: Respond to customer queries via email and chat in a timely, professional manner Troubleshoot technical issues related to internet/telecom services Provide step-by-step guidance for problem resolution Maintain accurate logs and escalate complex issues as needed Meet SLA targets for response and resolution time Deliver high-quality support in a customer-centric way Provide multilingual support if applicable Requirements: Minimum 2 years of experience in chat and email support Experience with technical troubleshooting (preferably ISP, Telecom) Excellent written English communication skills Ability to multitask and solve problems efficiently A customer-first mindset with empathy and professionalism Proficiency in Italian, French, German, Japanese, or Spanish is a strong plus Perks & Benefits: Competitive salary (based on experience & skills) Performance-based incentives Health insurance Attendance bonus & travel allowance Cross-project and international exposure Skill training workshops Open-door policy and growth opportunities Job Type: Full-time Pay: ₹27,000.00 - ₹30,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person
Posted 2 weeks ago
3.0 years
1 - 0 Lacs
Delhi, Delhi
On-site
Job Title: Medical Device Sales Representative – International Market Location: Okhla Phase1, New Delhi (Onsite) Department: International Sales Reports to: International Sales Manager / Head of Sales Industry: Medical Devices / Healthcare / Surgical Equipment Job Summary: We are seeking a results-driven and experienced International Medical Device Sales Representative to expand our global footprint. The ideal candidate will be responsible for identifying, developing, and managing sales opportunities in international markets, ensuring revenue targets and customer satisfaction are consistently met. This role requires a strong understanding of the medical device industry, regulatory requirements, and global healthcare systems. Key Responsibilities: Identify, develop, and maintain relationships with international distributors, hospitals, surgeons, and healthcare decision-makers. Promote and sell a range of medical devices (e.g., surgical instruments, ophthalmic devices, IOLs, diagnostic equipment, etc.) in designated territories. Conduct product presentations, training sessions, and demonstrations for clients and partners. Achieve or exceed quarterly and annual sales targets in assigned countries/regions. Participate in international trade shows, conferences, and exhibitions to generate leads and brand visibility. Monitor competitor activity, pricing strategies, and market trends to recommend improvements. Ensure compliance with international regulatory and quality standards (e.g., CE, US FDA, ISO, MDR, etc.). Coordinate with internal teams (marketing, logistics, regulatory, and support) to ensure timely delivery and customer satisfaction. Prepare monthly sales reports, forecasts, and pipeline status for leadership review. Qualifications: Bachelor’s degree in Science, Engineering, Pharmacy, or Business. 1–3 years of sales experience in the medical devices or healthcare industry , preferably in international markets. Proven track record of achieving international sales targets. Strong understanding of regulatory and compliance requirements in international healthcare markets. Excellent communication, negotiation, and interpersonal skills. Proficiency in English; additional language(s) a plus (e.g., Spanish, Arabic, French, Mandarin). Preferred Markets Experience (Optional): Middle East (GCC), Africa, Southeast Asia, Latin America, or Europe. Ophthalmology, Orthopedics, Cardiology, or Surgical consumables (customize based on product). Employment Type: Full-Time Compensation: Fixed Salary Job Types: Full-time, Permanent Pay: ₹13,099.92 - ₹41,062.77 per month Benefits: Paid sick time Schedule: Day shift Morning shift Work Location: In person
Posted 2 weeks ago
5.0 years
0 Lacs
Pune, Maharashtra
On-site
About Lubrizol The Lubrizol Corporation, a Berkshire Hathaway company, is a specialty chemical company whose science delivers sustainable solutions to advance mobility, improve wellbeing and enhance modern life. Founded in 1928, Lubrizol owns and operates more than 100 manufacturing facilities, sales, and technical offices around the world and has about 8,000 employees. For more information, visit www.Lubrizol.com. We value diversity in professional backgrounds and life experiences. By enabling a consistent, unbiased, and transparent recruitment process, Lubrizol seeks to create a positive experience for candidates so we can get to know them at their best. We recognise unique work and life situations and offer flexibility, ensuring our employees feel engaged and fulfilled in every aspect of life. Summary The Export Customer Experience Representative (CER) processes sales orders for intercompany internal customers. The CER will receive the purchase order, liaise between Planners, Global Customer Service Representatives, Compliance, and shipping locations to ensure that we meet our customer’s expectations and ship materials in a timely manner. Will coordinate with our Freight Forwarder for the export booking, and distribution of documentation. The role contributes to the Company’s success by ensuring that our customers find doing business with Lubrizol rewarding and cost effective. The CER ensures complete customer satisfaction by effectively processing orders, timely communication, using order entry skills, being an effective written communicator, and being proactive in problem resolution. Essential Job Functions The CER processes the sales order received through our systems via EDI functionality. The CER is responsible for ensuring that the order entry, shipping, billing, and documentation information is accurate for each order. The CER must have strong problem-solving skills, software familiarization, transportation shipping knowledge, and strong interpersonal skills. Assist LZ Subsidiaries with export inquiries pertaining to INCOTERMS, payment terms, for air, ocean, and intermodal transport. CER s must have knowledge of boycott violations and country requirements as appropriate. The CER role may include basic supply chain support to terminals, warehouses, or other source points. This type of support may include SAP support and documentation assistance within the order handling process. Where appropriate, the CER coordinates with Sales, Marketing and Scheduling group to strategize and implement plans to deal with supply situations. CER must provide accurate documentation instructions to enable the freight forwarder to send documents correctly. Export bookings – corresponding with steamship lines, air carriers and freight forwarders. Relationships are central to success. The CER develops the trust and respect of Customers and Co-Workers through timeliness, accuracy, and dependability. Key characteristics for success are being detailed oriented, prompt, organized and to demonstrate follow through. Look for opportunities for Continuous Improvement throughout the order handling processes. The CER may serve as a trainer under the supervision of the Supervisor. The CER strengthens the group by sharing knowledge and experiences with others. As experience grows, the CER may be asked to participate in Projects. These may be focused in the Department or cross Departmental. Portions of this role may be auditable. The CER will assist and participate in audits as appropriate. Education / Certification Bachelor’s degree required. Additional qualifications and experience in logistics, international trade and export regulations preferred. Experience and Skills Minimum of 5-year experience in supply chain within similar industry, including minimum 2 years prior SAP user experience. Proficient user of Microsoft Office Products. Fluent in English written and verbal. Additional languages such as Spanish preferred. Ready for your next career step? Apply today and let's shape the future together! It’s an exciting time to be part of Lubrizol. Lubrizol is not staying put. We are continually learning and evolving. Our passion delivers our success — not only for Lubrizol but for those who count on us every day: our employees, customers and communities. We work with a relentless commitment to operate safely and responsibly, keeping safety, sustainability, ethics, and compliance at the forefront of everything we do. The well-being of our employees, customers and communities is paramount to our culture and in the way we approach our work. As a diverse, global team, we work together to solve some of the world’s most pressing challenges. We impact everyday lives through science only Lubrizol can deliver, and we never stop pushing to do it better. One of the founding principles of The Lubrizol Corporation more than 90 years ago was treating every employee with dignity and respect. That same commitment is only stronger today. More than that, we are committed to providing an environment where every employee can be the best they can be, no matter their ethnic origin, religion, sex, national origin, sexual orientation, gender identity, disability or any other characteristic. Job Segment: Logistics, Supply Chain, Customer Service Representative, SAP, Operations, Customer Service, Technology
Posted 3 weeks ago
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