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4 - 8 years

7 - 11 Lacs

Mumbai

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Work with the Municipal Corporation of Greater Mumbai and the Mumbai Port Authority , as well as other key maritime stakeholders in India, to deliver the Green Ports Forum Annual workshop, including facilitating dialogues in working groups and producing relevant project materials. Together with the Senior Advisor, provide project management support to ensure the successful delivery of the annual workshop, including event and logistic coordination, support for workshop delegates (i.e., visas, travel arrangements, hotels, etc.), meeting coordination, summary writing, etc. Build and foster new relationships to expand C40 s participation in Green Ports and Shipping activities in India, including engaging with new ports and cities with the goal of building commitments to decarbonising ports and shipping Plan, develop and prepare content for working group meetings. Support and deliver project-related stakeholder engagement with government officials, ports authorities, maritime industry and non-governmental organisations. Support the Green Ports Forum Senior Advisor on the engagement with Indian cities, ports and industry stakeholders and facilitate their participation in the Forum s workshops and other activities Support the Green Ports Forum Senior advisor to organize webinars and other virtual interactions for peer-to-peer best practice exchange on ports and supply chains amongst city officials, port-side actors, and industry partners. Work closely with the C40 South West Asia regional team to ensure cross-team coordination on city support. Work closely with the Ports Shipping Team to produce knowledge and communication materials to share across Green Ports Forum members. Person Specification: Experience in event coordination, project management, and vendor management. Strong multitasking and problem-solving skills, with the ability to deliver projects on time and on budget. Financial or budget management experience is an asset. Excellent organisation skills, with good attention to details and ability to work independently across different teams. Excellent communication, stakeholder engagement, and relationship-building abilities. Ability to work across time zones and coordinate international meetings. Experience in multicultural environments and simplifying complex issues for diverse audiences. Knowledge of sustainability, especially in India; maritime sector experience is a plus. Strong attention to detail while keeping a strategic, big-picture perspective. Proficiency in Google Docs, Slides mandatory; experience with Asana, Salesforce and Mailchimp are a plus. Committed to C40 s mission, with a proactive and collaborative mindset. Fluency in English is essential; additional languages (Brazilian Portuguese, Chinese, French, Japanese, or Spanish) are an asset.

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3 - 5 years

4 - 6 Lacs

Chennai

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Skill required: Record To Report - Fixed Asset Accounting Designation: Record to Report Ops Analyst Qualifications: BBA/BCom/Bachelor's degree with Finance specialization Years of Experience: 3 to 5 years Language - Ability: Spanish - Elementary What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.Design and implement process and solutions to record and process all aspects of fixed assets accounting. Includes chart of accounts alignment, back office integration, folio management, payment processing, transfer & retirement of assets, physical inventory and Construction In Process (CIP) project accounting. What are we looking for? SAP FI CO Finance Record To Report (R2R) Problem-solving skills Agility for quick learning Strong analytical skills Commitment to quality Ability to perform under pressure General Ledger Reconciliations Intercompany Account Reconciliation Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts

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0 - 5 years

3 - 6 Lacs

Gurgaon

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: The Candidate must have Excellent Communication Skills (English and Spanish). : Gurgaon Location, Night Shift. : Salary Upto Rs.50,000 Perks and benefits Lucrative Incentive

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0 - 5 years

4 - 6 Lacs

Noida

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Bulk Hiring for Bilingual Spanish Voice Process. Click Here to Apply https://wa.me/917678370584 CANDIDATES MUST BE FLUENT IN ENGLISH AND SPANISH BOTH LANGUAGES. FRESHERS CAN ALSO APPLY MUST BE COMPLETED B2 LEVEL. Location: Noida Salary: 75 k CTC 5 DAYS WORKING IMMEDIATE JOINER ONLY NO CAB NO MEAL WhatsApp on the Below mentioned number to Schedule your interview by writing " SPANISH PROCESS". (7678370584) Interview Details: Contact Person: HR POOJA Contact Number: 7678370584

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0 - 5 years

5 - 6 Lacs

Delhi NCR, Noida

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iEnergizer is Hiring! Position: Bilingual Spanish Process Specialist Salary: 70K CTC, 63.4K In-hand. Location: iEnergizer, Noida Joining- Immediate Joiners We are seeking a proactive Bilingual Spanish Process Specialist for the US Banking Process at iEnergizer. If you're detail-oriented, fluent in Spanish (B2 level) and English, and have at least 6 months of BPO experience, this could be your next great opportunity! Key Responsibilities: Serve as the primary contact for Spanish-speaking clients. Translate documents and communications as needed. Provide clear communication in both Spanish and English. Resolve client inquiries efficiently. Ensure high client satisfaction and engagement. Prepare reports and maintain accurate documentation. Ensure compliance with relevant regulations. Qualifications: Fluent in Spanish (B2 level) and English. At least 6 months of BPO experience. Strong process management and problem-solving skills. Excellent communication and interpersonal abilities. There will be 4 round 1st round spanish - Virtual 2nd round English- Office 3rd round English Versant- Office 4th round Spanish Versant- Office Contact person - Agrashi Tiwari (7303608211)

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3 - 8 years

9 - 12 Lacs

Bengaluru

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Qualifications - External JOB DESCRIPTION: - P2P process and accounting knowledge Working knowledge in GRIR Reconciliation & AP control accounts Working knowledge of AP invoice booking in SAP Knowledge of SAP/Oracle Experience in vendor reconciliations Qualification should be BCom / MCom with 2 to 4 years of experience Good Communication Both Written and oral Clear thinking / problem solving skills and ability to quickly grasp new ideas Ability to handle and resolve customer queries and escalations independently Preparation of Dashboards and monthly reviews with controllers. Effective working knowledge of IT tools like MS Excel, PowerPoint Ready to work in flexible shifts Able to work on multiple tasks and automation Projects MIS reporting as per requirements. Spanish Language Expert

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1 - 3 years

6 - 7 Lacs

Kochi

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Meticulous adherence to the compliance calendar of client in order to ensure smooth closure of books, reconciliations and reporting Identify client requirements by gaining thorough understanding of business process and operations Adhere to defined processes and timelines on reports and schedules. Update dashboard to demonstrate progress of activities and status quo of multi country engagements Provide timely and comprehensive answers to clients queries . Skills and attributes for success 1-3yrs of core accounting end to end accounting experience including AP , AR Experience in preparing monthly management reports and cash flow statement Knowledge of international accounting standards - IFRS Fluent in English; knowledge of other foreign languages (French, Spanish, etc.) is an advantage Very good knowledge of Excel Knowledge of ERP systems (Business Central experience is preferred but not mandatory) Experience in shared service center preferred Very good work organization, initiative and commitment Ability to work independently with minimal supervision Must be motivated, self-starter with excellent interpersonal skills To qualify for the role, you must have B.Com/M.Com/CA inter with overall 2 - 3 Yrs of experience

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1 - 3 years

3 - 4 Lacs

Kolkata

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Customer Service Representative - Spanish Speaking . As a Customer Service Representative, you will be responsible for providing exceptional customer service to our Spanish-speaking customers. Your primary duties will include: Handling Inquiries : Respond to customer inquiries via phone, email, and chat in both Spanish and English. Resolving Issues : Address and resolve customer complaints and issues promptly and effectively. Order Processing : Assist customers with placing orders, tracking shipments, and processing returns. Product Knowledge : Maintain a thorough understanding of our products and services to provide accurate information to customers. Documentation : Accurately document customer interactions and transactions in the CRM system. Team Collaboration : Work closely with other departments to ensure customer satisfaction and resolve any issues that may arise. Requirements: Language Skills : Fluent in Spanish and English, both written and spoken. Customer Service Experience : Previous experience in a customer service role is preferred. Communication Skills : Excellent verbal and written communication skills. Problem-Solving Skills : Strong ability to troubleshoot and resolve issues efficiently. Technical Skills : Proficiency in using CRM software and other customer service tools. Flexibility : Ability to work flexible hours, including weekends and holidays if required.

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0 - 4 years

0 - 3 Lacs

Pune

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Role & responsibilities Message intake & dispersal. Providing support through voice, chat, or calls. Scheduling & appointment setting. Order intake. Opening trouble tickets. Email response. Monitoring system alerts. Immediate notification of emergent issues and more. After Hours Emergency Call Handling. Complaints and Escalation Handling. Qualifications & Skills: Looking for someone having 0.6 months to 4 years of relevant experience. Should know Spanish. A welcoming voice with an upbeat tone. Typing speed must be over 25 WPM. A test will be administered. Excellent customer service and computer literacy skills. Excellent command of grammar and spelling must be adept at paying attention to detail. Flexible, a team player with exceptional verbal and communication expertise. Computer skills in a Windows based environment. Must be available to work a weekend day (Sat or Sun each week). Training will last approximately one week. On your second week, you will move to your new set schedule. Good attendance & schedule adherence following.

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0 - 3 years

2 - 5 Lacs

Pune, Mumbai

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A Service Desk Associate is responsible for providing first-line technical support to end-users, resolving technical issues, and maintaining the company's IT systems and services. Key responsibilities : Respond to customer inquiries and requests for assistance through phone, email, chat, or in-personTroubleshoot technical issues and resolve them in a timely mannerLog and track customer requests and incidents in a service management systemEscalate complex or unresolved incidents to higher-level IT support staffUpdate knowledge base and create documentation for common issues and solutionsEnsure customer satisfaction by providing excellent customer serviceAssist with the setup and maintenance of IT equipment, such as computers, printers, and phonesRequirements : Experience in customer service and technical supportBasic knowledge of computer hardware, software, and operating systemsAbility to troubleshoot technical issues and find solutionsStrong verbal and written communication skillsGood organizational and time management skills.

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2 - 7 years

3 - 5 Lacs

Noida

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Job Overview: We are seeking a motivated Spanish-Speaking Collections Specialist to join our team. This role requires someone who is fluent in Spanish and has a strong background in collections. The primary responsibility will be to communicate effectively with Spanish-speaking clients, collect necessary documentation, gather salary and financial information, and ensure timely payments. Additionally, you will be building positive, professional relationships with clients to facilitate smooth and successful collections processes. Key Responsibilities: Client Communication : Engage with Spanish-speaking clients via phone, email, or other communication platforms to explain collection procedures and resolve payment-related issues. Document Collection : Request and gather necessary documentation from clients to process payments or resolve outstanding balances. Salary & Financial Data Collection : Ensure accurate collection of salary and financial details from clients, as required for processing payments or verifying outstanding debts. Relationship Management : Develop strong, positive relationships with clients to foster trust and encourage timely payments. Use a customer-first approach to navigate sensitive financial conversations. Payment Follow-ups : Follow up regularly with clients to ensure payments are made on time and resolve any payment issues or delays. Maintain Records : Keep accurate and up-to-date records of communications, payments, and outstanding balances in the system. Problem Resolution : Work with clients to address any discrepancies or issues related to payments or documentation. Key Skills & Qualifications: Fluency in Spanish : Strong verbal and written communication skills in both Spanish and English are essential for interacting with clients and internal teams. Collections Experience : Previous experience in collections, accounts receivable, or a similar role is preferred. Customer Service Orientation : Ability to manage difficult conversations in a professional, empathetic manner, ensuring client satisfaction while achieving business goals. Attention to Detail : Ability to accurately collect and manage sensitive financial data. Problem-Solving : Strong analytical skills to assess and resolve payment issues efficiently. Tech Savvy : Familiarity with collections software, CRM systems, and basic office applications. Why Join Us? Competitive Compensation : Attractive salary package with performance-based incentives. Career Growth : Opportunity for career development and progression within a growing company. Inclusive Environment : Work in a diverse, inclusive, and dynamic team. Work-Life Balance : Flexible working hours and remote work options. If you are passionate about collections and have the ability to connect with Spanish-speaking clients, we'd love to hear from you!

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2 - 5 years

2 - 5 Lacs

Mumbai

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About this role Team Overview The role sits in Aladdin Service within Aladdin Client Business, which is a centralized group who are responsible for supporting Aladdin clients and BlackRock Internal user services that covers Aladdin data of fixed income, equity, and alternatives products. The chapter helps our clients and portfolio managers better understand their portfolio exposures, strategy, and risk &returns. Every day, the Aladdin Service t eam tackles the hardest, most sophisticated analytical problems in FinTech. We utilize our in-depth understanding of Aladdin, our clients businesses, and the investment management process to provide exceptional client service to our rapidly growing, global client base. We all come from varied educational backgrounds, bring unique skills and experiences to the table, but share a serious passion for solving tough problems for our clients, adding value to their business and keeping our clients happy. In addition, the team works with Business, Technology and Aladdin Data partners to extend and evolve the data platform. This t eam is a fast paced and exciting environment with team members who all share a curiosity about Finance and Technology. Role Responsibility Have a good understanding of Fixed Income, Equity, Derivatives and Alternatives products and how they are modeled and traded in Aladdin. Use technical skills to ensure the accuracy of large analytical data sets, automate processes with scripts and macros and efficiently query information from a vast database. Exhibit attention to detail when quality checking Green Package analytics and be accountable for the timely delivery of reports to our clients in accordance with Service Level Agreements. Engage in meetings with end-users of Aladdin from all levels within the company from Portfolio and Risk Managers to Operations teams and also with our external Clients. Support client/user requests related to the Aladdin analytics. Be a Student of the Markets by following the global markets daily to understand how macro-economic factors can affect the analytics and portfolios management s risk and investment decisions. Project work: engaging with other internal teams to think creatively and deliver innovative solutions to our sophisticated client demands. Show desire to work in a constantly evolving, changing and challenging environment. Experience 5+ years in financial or technology industry Excellent problem-solving and critical-thinking skills and an ability to identify problems, design and articulate solutions and implement change. Knowledge of financial products in Fixed Income, Equities and Derivatives, and familiarity with Risk analytics such as Durations, Spread, Beta and VaR would be an advantage. Excellent communication and presentation skills in both Spanish and English. Must possess strong verbal and written communication skills and be able to develop good working relationships with partners. Technical skills (SQL, UNIX, Python and PERL) are preferred but not necessary. Must be detail orientated, possess initiative and work well under pressure. Degree in Finance, Engineering or Technology would be preferred. Given that the nature of this role is Finance and Technology (FinTech) centric, we would like candidates who demonstrate an interest in learning these aspects of the job. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It s why we re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com / company / blackrock BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.

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8 - 14 years

25 - 31 Lacs

Mumbai

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About this role Are you a highly motivated professional interested in building a career in FinTechCan you shape and enhance clients investment processesDo you thrive on working with clients and internal teams to solve complex problems Can you deliver in a fast-paced environment and demonstrate resilience in the face of challenges If this sounds like you, then join our Aladdin business. As a member of one of BlackRock s fastest growing areas you will have the technical and client-facing skillset to work on the complete investment lifecycle - leveraging cutting edge technology to help some of the largest institutions and investors in the world. In this role, you will: Own the comprehensive oversight and delivery of service for clients of the Aladdin business, connecting multiple partner teams to deliver a cohesive client experience Own relationships with client teams, including SMEs and senior stakeholders (e.g., Head of Risk, Head of Fixed Income desk, Head of Compliance, Head of Platform management etc.) Develop a deep understanding of your client s business objectives, and help leverage Aladdin expertise to achieve their organization s goals Build strong internal relationships within BlackRock Solutions, and the wider BlackRock globally, in support of your clients Mobilize Aladdin s suite of risk modeling, trade, compliance, and post-trade capabilities to deliver best-in-class solutions for our clients Work closely with Aladdin product managers, developers, and financial modelers to further the value proposition of the Aladdin platform Work with support team representatives analyzing service patterns and themes and be accountable for navigating internal process adjustments to elevate client experience Host service KPI meetings and oversee holistic service metrics Adapt internal best practices to improve aspects of service as identified in KPI metrics, strategically identify root causes of systemic issues, and proactively solve them in collaboration with internal teams We have: The feel of a start-up with the backing of the world s largest asset manager A dynamic environment with professional growth opportunities and a welcoming employee culture Sophisticated clients who call on our expertise to achieve strategic and tactical objectives ranging from streamlining workflows to implementing creative and innovative solutions An organization that prides itself on delivering a superior user experience You have: A working understanding of equity, fixed income, alternatives, and derivative markets and analytics or compliance, trading, and operations with experience in advising clients and/or adapting technology solutions for portfolio strategies, portfolio optimization, risk assessments, and performance attribution or post-trade workflows Familiarity with buy-side investment management workflows, proficient in market trends A consultative approach to understanding client needs and a passion for solving problems Well organized with the ability to manage multiple priorities with a hands-on approach Strong interest in technology and an aptitude for learning new systems Emotional ownership, pride in what you do and a strong team ethos Excellent interpersonal skills with the ability to develop lasting partnerships with client senior management Superior communication and presentation skills, with the ability to convey complex concepts simply and clearly to clients Self-starter who enjoys a fast-paced, high-intensity environment and works well as part of a multi-disciplinary global team 7+ years of experience in Financial Services, Technology, Consulting or Buy Side firm. Business fluent in English, with knowledge of German, Spanish, Italian, French considered as a plus You may have: Direct portfolio / risk management, trading, compliance, or operations analyst experience Proficiency in working with large sets of data A working knowledge of SQL, UNIX, VBA, R, Python, or similar tools, and/or Aladdin Who are our clients Portfolio managers, risk professionals, operations experts, and data analysts at all levels of an organization. The Aladdin platform empowers users from all walks of life to achieve their investment and risk management goals by providing them with direct access to the best-in-class investment technology, cutting edge risk modelling methods and a dedicated team of service specialists. We pride ourselves on delivering a differentiated service, not software. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It s why we re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com / company / blackrock BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.

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1 - 8 years

8 - 9 Lacs

Mumbai

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Job Description: Provide telephone, email, remote and on-site senior support to CeX staff and colleagues Communicating predominantly with English & Spanish speaking end users Ensure emails/tickets are being handled/acknowledged in a timely manner Administration of Microsoft Windows Servers/Workstations, Anti-Virus, Networks, and more Diagnose and troubleshoot hardware and software issues Assist in any other general tasks that may arise Escalate cases to the relevant department when required Monitoring queue of escalated incidents Willing to work on-call/overtime when required Conducting training as required/requested Maintain smooth running of shops from an IT standpoint Provide quality service to the end-user and maintain standards for the IT Services provided Make continual improvements to procedures and documentation Attend and participate in all departmental meetings/training initiatives Keeping up to date with the latest technologies Provide telephone, email, remote, and on-site technical support to CeX staff & colleague Ensure emails/tickets are being handled/acknowledged in a timely manner Administration of Microsoft Windows, Anti-Virus, Servers, Networks, and more Diagnose and troubleshoot hardware and software issues Document troubleshooting procedures Required Skills: Good Verbal/Written Spanish (Latin America/Spain) & English Communication Reliable, Confident, and Self-starter Resilient and able to face and resolve conflicts Experience in Supporting Overseas Customers Basic Networking Skills Willingness to work in rotational shifts (Night) Preferred skills: Good understanding of Servers, Database, Active Directory, AWS / Google Cloud Platform Nagios/Icinga Experience.

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4 - 6 years

3 - 8 Lacs

Vadodara

Remote

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Must have skills: JSON, SPSS and R Responsibilities: Questionnaire scripting using specialist tools (QMob, Tivian) Making recommendations to our commercial teams on the most appropriate survey structure through a strong understanding of best practice, testing surveys and checking for quality. Data extraction and validation. Preparing and tabulating questionnaire results ready for analysis by project consultants. Delivering codebooks and raw data files to the analysts to create reports at the end of fieldwork. Ensure scripting processes and methodologies are followed, updating these when necessary. What You'll Bring to Numerator Must be bilingual in Spanish and English (Written and verbal) University Degree (Bachelors or Masters Degree) in Statistics, Mathematics, Econometrics or equivalent quantitative fields although not mandatory any similar academic background will be appreciated. Spanish professional proficiency minimum B2 Level is required. Experience In JSON. Knowledge or previous experience in data manipulation is required. Be able to write, read, comprehend, reason, and perform basic mathematic calculations and data analysis. Knowledge or previous experience with MS Excel (e.g. Advanced Formulas; Pivot Tables; Macros) is recommended. Previous experience or familiarity with coding in HTML, SQL or C# is beneficial. Thorough and detail orientated with strong quality control Enjoys actively looking for new and more efficient ways of improving processes, raising standards, reducing errors, and overcoming omissions. Is proactive, optimistic, and willing to get involved to achieve the team's goals and objectives. Is highly collaborative and adaptable with the ability to work effectively within different cultural and technical environments. Self-motivated and able to manage your time effectively and communicate quickly when issues arise. Possesses outstanding communication and interpersonal skills in order to comfortably connect with partners at all levels across the organization and facilitates discussions in a constructive manner.

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1 - 3 years

3 - 6 Lacs

Thane

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- Confirms information supplied on various types of applications. - Assist Spanish verifiers by conducting research and providing language support for verification tasks. - Contacts business or service establishments to obtain information about an individual or a group's standing. - Identifies information by categorizing, recognizing differences and similarities, and detecting changes in circumstances or events. - Processes analyses and documents obtained information and prepares reports of findings. - At least one (1) solid year of work experience in a call center or related industry. - Proficiency in Spanish reading and writing. - Strong research and analytical skills. - Excellent interpersonal skills - Strong communication abilities in the English language, both oral and written - Basic Communication Skills in Spanish - Strong attention to detail - Ability to multi-task - English and Spanish Language Skills (B2/C1). - Strong moral principle of integrity; ability to maintain a high level of confidentiality. - Knowledge of administrative and clerical procedures such as word processing, managing files and records, and other office procedures. - First-rate skill set, including active listening, writing, reading comprehension, judgment, and decision-making. - Excellent written and oral expression and comprehension abilities, speech clarity, problem sensitivity, and inductive and deductive reasoning. - Possesses strong reading and writing skills in Spanish but does not need to speak the language fluently.

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2 - 4 years

4 - 7 Lacs

Gurgaon

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support, Spanish Language Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide excellent service desk voice support to clients. Utilize Spanish language skills to assist Spanish-speaking clients. Maintain a high level of client satisfaction through effective communication. Troubleshoot and resolve technical issues efficiently. Document and escalate complex issues to higher-level support. Professional & Technical Skills: Must To Have Skills: Proficiency in Service Desk Management, Service Desk Voice Support, Spanish Language. Strong understanding of IT service desk operations. Experience in incident management and problem resolution. Knowledge of ITIL framework and best practices. Familiarity with ticketing systems and remote support tools. Additional Information: The candidate should have a minimum of 2 years of experience in Service Desk Management. This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education

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2 - 7 years

6 - 10 Lacs

Chennai

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Sarvalokaa is looking for 12. Spanish Facilitator: Middle and high school to join our dynamic team and embark on a rewarding career journey The Facilitator will be responsible for guiding and managing group discussions, workshops, and meetings to ensure productive and effective outcomes This role involves planning, coordinating, and executing facilitation sessions, fostering an inclusive and collaborative environment, and supporting participants in achieving their objectives Key Responsibilities:Session Planning and Preparation:Design and develop session agendas, materials, and activities Coordinate with stakeholders to understand objectives and expectations Arrange logistics, including venue, equipment, and materials Facilitation:Lead and moderate group discussions, workshops, and meetings Employ various facilitation techniques to encourage participation and engagement Ensure discussions stay on track and objectives are met within the allocated time Group Dynamics Management:Foster a collaborative and inclusive environment Address conflicts and manage difficult group dynamics Encourage diverse perspectives and ensure all voices are heard Documentation and Follow-up:Capture key points, decisions, and action items from sessions Prepare and distribute summary reports and documentation Follow up on action items and track progress Continuous Improvement:Gather feedback from participants to improve future sessions Stay updated on facilitation best practices and methodologies Implement improvements based on feedback and lessons learned

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4 - 6 years

7 - 9 Lacs

Hyderabad

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Collaborate directly with the Info Governance & Stewardship Lead and IT in designing effective workflows of information, data sources for Digital Solutions that enable business processes within the GSMG / GWES organizations. Oversee and monitor effectiveness of digitally enabled business workflows that drive user experience and ensure compliance with governance policies. Gather feedback from end-users to understand their needs and challenges related to information governance processes. Collaborate with various departments (e.g., IT, Legal, Compliance and MDM) to ensure alignment on impacts/information needs related to proposed workflow changes within digital solutions. Develop training materials and lead sessions for DS&I end-users on new/existing workflows and digital tools related to information governance Establish key performance indicators (KPIs) to measure the effectiveness of digitally enabled business process workflows and impact on end-user experience. Also, identify continuous improvements opportunities. Lead change management efforts related to new workflows and digital tools, ensuring that stakeholders within the GSMG / GWES organization are engaged and informed throughout the process. Develop and maintain strong relationships with leadership and stakeholders to achieve key objectives and deliverables. Education & Experience Requirements Minimum of 4-6 years of Procurement, Business Process, Data & Analytics, Data Management Sourcing and/or Contracting experience. Strong business acumen and knowledge of business processes supported by transaction processing capabilities. Fluency in English language plus one additional language preferred (French, Italian, Spanish, German, Portuguese) Bachelor s Degree in Business, Information Technology, Supply Chain Management, or related field. Technical & Interpersonal Skills Requirements Proven background and track record of successfully supporting implementation of workflow solutions and managing change initiatives Demonstrated ability to partner with business stakeholders/leaders and navigate across conflicting priorities to balance critical tactical and strategic needs. Understanding of UX principles to ensure that workflows are user-friendly and meet the needs of end-users. Familiarity with workflow management software and tools, as well as understanding of relevant technologies (e.g., automation tools, procurement transactional systems). Self-motivated, value-oriented with a mindset of continuous learning. Experience managing and motivating multiple teams; Excellent communication and presentation skills for a wide range of audiences. Excellent communication and presentation skills for a wide range of audiences, from entry-level associates to director-level leaders. Experience leading change in an organization. Physical Position Requirements Ability to travel domestically and internationally for business meetings, workshops and leadership meetings. Travel expectations can be up to 10% of the time.

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1 - 6 years

1 - 6 Lacs

Ahmedabad

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Overview: Advantmed India LLP is seeking a dedicated and detail-oriented bilingual (Spanish) speaker to join our Quality Assurance team. This role involves verifying customer information and ensuring data accuracy within our systems. Ideal candidates will be fluent in Spanish and possess a strong passion for data analysis, enjoy independent work, and contribute positively to team success. Duties and Responsibilities: Review and analyze call recordings in both Spanish and English using call center software and scoring tools to evaluate compliance with quality standards. Ensure the accuracy and completeness of data within the system. Collaborate with stakeholders to share insights and recommendations, supporting continuous improvement initiatives. Stay informed about industry best practices and quality assurance methodologies for bilingual contact centers. Document observations and findings in Spanish to contribute to the knowledge base and support training efforts. Generate bilingual reports summarizing key findings, insights, and recommendations for process optimization and training needs. Identify trends and patterns by analyzing call data to highlight areas for improvement in agent performance and customer experience. Key Competencies: Bilingual Proficiency: Fluent in Spanish with the ability to analyze and report on interactions in both Spanish and English. Quick Learning: Ability to rapidly understand company operations and learn new processes. Analytical Skills: Proficient in analyzing contact center data to generate insights and predict customer trends. Attention to Detail: Meticulous in tracking quality assurance metrics to develop effective improvement strategies. Critical Thinking: Capable of devising creative solutions to problems across language barriers. Organizational Skills: Effective at prioritizing and organizing tasks in a bilingual environment. Job Requirements: Proficient in verbal and written Spanish; high proficiency required. Intermediate English proficiency is acceptable. Minimum of one year of experience in a bilingual contact center environment. High attention to detail and precision in work. Strong communication and interpersonal skills. Ability to work both independently and collaboratively. Proficient in using computer systems and software applications. Effective listening skills in both Spanish and English. Organized, detail-oriented, and possessing a strong work ethic.

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1 - 4 years

1 - 5 Lacs

Bengaluru

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Overview Stats Perform is the market leader in sports tech. We provide the most trusted sports data to some of the worlds biggest organizations, across sports, media, and broadcasting. Through the latest AI technologies and machine learning, we combine decades worth of data with the latest in-game happenings. We then offer coaches, teams, professional bodies, and media channels around the world, access to the very best data, content, and insights. In turn, improving how sports fans interact with their favorite sports teams and competitions. How do they use it Media outlets add a little magic to their coverage with our stats and graphics packages. Sportsbooks can offer better predictions and more accurate odds. The worlds top coaches are known to use our data to make critical team decisions. Sports commentators can engage with fans on a deeper level, using our stories and insights. Anywhere you find sport, Stats Perform is there. However, data and tech are only half of the package. We need great people to fuel the engine. We succeeded thanks to a team of amazing people. They spend their days collecting, analyzing, and interpreting data from a wide range of live sporting events. If you combine this real-time data with our 40-year-old archives, elite journalists, camera operators, copywriters, the latest in AI wizardry, and a host of behind the scenes support staff, youve got all the ingredients to make it a magical experience! Our teams of technical experts specialize in harnessing live sporting data, using advanced cloud technologies, Java, JavaScript and Python. It is these tech teams that enable us to extract patterns through AI and Machine Learning and deliver our insights via APIs. In short, they turn complex data into magical experiences with cutting-edge technology. Responsibilities: Due to rapid growth and success, we are looking to grow our Payroll function with someone who will be assisting Stats Perform to help drive change as well as running and owning our Global payroll processing. You will take a individual contributor role within the team providing advice and guidance to other team members within the payroll team and wider HR teams on payroll related topics covering, Tax, Benefits, processes and calculations to name a few and demonstrate that you are an expert within your field within the required countries this role will be responsible for. This is a fast-paced , media environment and things will and can change on a daily basis, you will therefore need to have experience of working under pressure and to tight deadlines to meet the requirements of multiple stakeholders simultaneously and prior exposure to the Media and/or Technology sector would be advantageous You ll be responsible for: Responsible for the End-to-End processing of international payrolls (Imports, data keying into ADP workforce and Celergo payroll systems, manual calculations, reports, reconciliations etc). Responsible for coordinating, collating and inputting variables within the pre-agreed deadlines, seeking necessary authorisations as appropriate and submission to third party payroll companies for payroll processing. Recognising and mitigating risks. Running various absence/data reports from Oracle Preparing payrolls for semimonthly/monthly approvals and assisting with the submission of Statutory notices and relevant tax documents to third parties Assist with the day-to-day payroll inbox and related queries in a prompt and professional manner. Ensure that the safeguards and controls remain in place and any changes are recorded and communicated to minimise risk. Responsible for Co-ordinating sensitive payroll data between current and new suppliers Checking and reconciling multiple payroll data during and after parallel runs ensuring excellent attention to detail and accuracy. Build effective working relationships and credibility with key stakeholders and third-party providers. Assist with payroll audits and finance queries. Support the wider International HR teams with payroll and process queries. Ensuring that all data is managed and maintained in accordance with the Data Protection regulations (GDPR) Assist the Global Payroll Manager with other payroll-related tasks and activities as and when required. Maintain, update and help create relevant Payroll policies, procedures, forms and knowledge articles as and when required. Provide Monthly KPI s to the SVP Reward & People Services Support management decisions Other relevant duties as delegated by your immediate manager. Provide support to any project related activities. Desired Qualifications: Excellent understanding and practical application of payroll processing for the USA and other Global Locations Excellent attention to detail and experience of working to tight deadlines. Experience of managing a team A Strong Data Analyst Strong MS office and IT Literacy with Excellent Excel skills (VLOOKUP, Pivots) essential Experience of working on payroll implementations Ability to communicate effectively, succinctly and professionally at all levels. An upbeat and positive attitude with the ability to persuade and influence others. Customer driven, collaborative with a hands-on approach and the proven ability of identifying pragmatic business focused solutions to problems whilst recognizing risks and implications of suggested actions. Confident self-starter able to work independently as well as effectively as part of a wider Payroll/HR team. Enthusiastic about Payroll/HR and what it can deliver with a successful track record of delivering Payroll services and business support. Strong organisational capability, ability to work under pressure and able to prioritise to meet deadlines and to manage large volumes of diverse work, providing creative solutions where necessary. Flexible approach to work and be able to travel at short notice across Europe to other offices/sites, including occasional overnight stays as and when required. Good command of written and spoken English. IT WOULD BE GREAT IF YOU HAD THESE DESIRABLES TOO International payroll implementation experience Payroll software/systems knowledge, Service Now, ADP, Oracle Fluent in another language French/German/Spanish beneficial Certificate in Payroll processing or CIPP/CIPD qualified level 5 or above Project management skills Why work at Stats Perform We love sports, but we love diverse thinking more! We know that diversity brings creativity, so we invite people from all backgrounds to join us. At Stats Perform you can make a difference, by using your skills and experience every day, youll feel valued and respected for your contribution. We take care of our colleagues We like happy and healthy colleagues. You will benefit from things like Mental Health Days Off, No Meeting Fridays, and flexible working schedules. We pull together to build a better workplace and world for all. We encourage employees to take part in charitable activities, utilize their 2 days of Volunteering Time Off, support our environmental efforts, and be actively involved in Employee Resource Groups. Diversity, Equity, and Inclusion at Stats Perform By joining Stats Perform, youll be part of a team that celebrates diversity. A team that is dedicated to creating an inclusive atmosphere where everyone feels valued and welcome. All employees are collectively responsible for developing and maintaining an inclusive environment. That is why our Diversity, Equity, and Inclusion goals underpin our core values. With increased diversity comes increased innovation and creativity. Ensuring were best placed to serve our clients and communities. Stats Perform is committed to seeking diversity, equity, and inclusion in all we do.

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1 - 3 years

4 - 8 Lacs

Chennai

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Job Summary Service Desk Engineer (Spanish Support) Excellent oral written communication (Spanish English) Knowledge in Windows AD Knowledge in Exchange Server / Office 365 Knowledge in ID creation and ID management Knowledge on SD ticketing tool Citrix account creation Call handling experience flexible to shifts Roles Responsibilities Ensure 100% availability of resources as per SOW Standardize the Service Desk operations and implement best practices Primary skills (Preferred) Knowledge in Troubleshooting OS / Hardware related Issues. Knowledge in Troubleshooting Application Related issues. Strong understanding on ID management and request management Secondary skills (Preferred) Knowledge of MS Office products (Teams, Word, Excel, PowerPoint, Outlook) Knowledge on AD account management via AD (Addition, termination Modification)

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2 - 5 years

4 - 7 Lacs

Ghaziabad

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Role & responsibilities Preferred candidate profile Perks and benefits

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2 - 7 years

1 - 5 Lacs

Gurgaon

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support, Spanish Language Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide efficient Service Desk Voice Support. Utilize Spanish Language skills effectively. Maintain client satisfaction through prompt issue resolution. Document and escalate complex technical issues. Collaborate with cross-functional teams to enhance system performance. Professional & Technical Skills: Must To Have Skills: Proficiency in Service Desk Management, Service Desk Voice Support, Spanish Language Strong understanding of IT service management principles. Experience in troubleshooting software and hardware issues. Knowledge of remote desktop applications and help desk software. Excellent communication and customer service skills. Additional Information: The candidate should have a minimum of 2 years of experience in Service Desk Management. This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education

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3 - 5 years

3 - 7 Lacs

Bengaluru

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Skill required: Procure to Pay - Payment Processing Operations Designation: Procure to Pay Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: Portuguese - Proficient What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.boosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment. Responsible for accounting of goods and services, through requisitioning, purchasing and receiving. Also look after order sequence of procurement and financial process end to end. The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes, policies and applications. The team is responsible for timely and accurate billing and processing of invoices, managing purchase and non-purchase orders and two-way and three-way matching of invoices.The Payment Processing Operations team is responsible for making payments using checks, wire, swift, direct debits, etc. as part of the invoice processing cycle. The team also executes manual payments and automated payment runs, run potential duplicate payments reports and take appropriate action, and execute payment-related controls. The role requires a good understanding of vendor payments, Travel and Expense (T&E) payments, and taxation. What are we looking for? Agility for quick learning Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

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