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Project44
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Integration Consultant

Integration Consultant

Project44

3 - 5 years

12 - 13 Lacs

bengaluru

Posted:1 day ago| Platform:

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Skills Required

supply chain french sap project management consulting german spanish edi logistics salesforce

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for an Integration Consultant to work alongside sales, support, engagement managers, and customer success to help provide clients with a seamless implementation experience. You will effectively manage post-contract integration projects across a variety of platforms, meeting agreed timelines and maximizing customer satisfaction. You will be working alongside an established team with various backgrounds in logistics, project management and technology.

Key Accountabilities:

Facilitate standard project management methodology for all implementations, including, but not limited to:

Leading kick-off calls - remote sessions providing overview of project44 and outline of the implementation project to the customer.
Technical requirements review and deep dive analysis review the customer setup, way of integrations between P44 and Customer systems: eg review APIs in detail, consulting with customer to provide best practices and most efficient set up of the APIs
Define and Provide input on test plans for SIT and UT work with the customer to develop a comprehensive list of testing scenarios and use cases.
Training remote training sessions tailored to the end user.
Weekly status meetings weekly calls with customers to review progress, obstacles, upcoming tasks, etc Weekly status to be logged within Salesforce reporting.
Post-implementation hypercare ensure the implementation is a success, preparing clear Preproduction / production cutoff plan before transitioning the account to our customer success and support teams.
Lead technical project management activities for accounts during the implementation period by driving RAID as an example.
Create, update, and distribute documentation on standards and best practices for integration with project44.
Configure the project44 platform to enable customers to reduce time to value with project44 APIs.

Requirements & Preferred Skills

Fluency in English is required; French, Spanish or German are nice to have.
3-5 years of customer-facing experience in:
Customer integrations/implementations, or
Software systems delivery, or
Supply chain/logistics technology integrations (eg TMS: SAP LBN, OTM, Blue Yonder, EDI integration knowledge)
Experience working with Postman, Kibana, Salesforce, JIRA, Confluence, Github
SaaS, RTTV, Supply Chain and/or project management experience strongly preferred.
Ability to work autonomously as we'll as in a team setting.
Knowledge of writing technical documentation and understanding customer requirements and use cases.
Ability to run system data analyses for customers.
Ability to drive outcomes using indirect authority to meet critical goals.
Ability to proactively identify and communicate risks and opportunities.
Strong oral and written communication skills, people skills, and presentation skills
Responsible for multiple projects at once, with varying stages of implementation; must be highly organized with a strong sense of urgency to meet deadlines.
Some travel might be required based on business needs.

Work from office ask:

You are required to work from the Bengaluru office

5 days

in a week.

Shift Time:

2:00 PM - 11:00 PM IST (with flexibility)

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Integration Consultant