383 Spanish Jobs - Page 13

Roles and Responsibilities We are hiring for US / UK & Spanish Travel Sales agents for Meta calls & PPC calls. Urgently Hiring for Spanish Bilingual Travel Sales Executives in Gurgaon. Salary range - 25k-60k + Incentives Cabs/TA & meals provided. Location: West Delhi, Gurgaon, Noida Call or Whatsapp HR Supriya @ 86904 51033 for Interview. We are urgently hiring for US Voice Collection Process & AUTO PARTS PROCESS in GURGAON /NOIDA. Any Exp in International BPO sales can apply. Min 6 months Exp required. Sal upto 40K + Incentives Cabs & Meal provided. Call or Whatsapp HR Supriya @ 86904 51033 for Interview. Desired Candidate Profile * Should be Ok with night shifts. * Min 6 months Exp Can Apply. * Immediate Joiner preferred. * Need Excellent English Communication skills * Call HR Supriya @ 86904 51033 for telephonic interview Perks and Benefits Cabs & Meals Provided. 5days Working Send CV to experthrconsultantss@gmail.com Contact / Whatsapp @ Supriya @ 86904 51033 for Interview.

The Crew Accommodations Agent at Corpays Airline Division TA CONNECTIONS is responsible for managing and resolving all hotel and ground transportation booking activities for our Clients Crew members. This role receives bookings requirements mainly through our proprietary system CrewHub (CrewRez), as well as inquiries through multiple channels, such as email, chat, phone calls, etc.). The Agent is responsible for coordinating resolution with vendors by strictly following Standard Operations procedures. Agents will receive emails, chats and phone calls receive phone calls from the airlines crew scheduling and hotel desk departments, as well as from hotel and GT vendors to address issues and last-minute challenges that crewmembers might be experiencing with their layovers. During Massive Irregular Operations, this role works for extended times and under pressure, as crew members must be placed in rooms in a timely manner to avoid crew rest delays or flight cancellations. Essential duties and responsibilities: Book hotel accommodations for flight attendants, pilot crews, ad-hoc crews and other non-crew airline employees. Handle emergency relocations of crews that occur last minute with the Supervisor on shift Work closely and in sync with clients Crew Scheduling and other relevant groups to satisfy all operational requirements and resolve situations that may affect crew members. Communicate with internal departments and management to resolve problems and expedite work. Monitor and confirm access to tools, systems and defined resources needed to perform the job duties as per Standard Operations Procedures, and report issues to shift supervisors. Effectively utilize all tools and technology to process, track and report transactions Accurately register in TA Connections System and applications all reservations information, agreements, approvals, and background information relevant for future research and troubleshooting Source for suitable and compliant hotel markets and cities where our airline clients dont have contracted hotels or when contracted hotels are Sold Out. In case of only having non-compliant options, ensure the process to obtain approvals is followed recorded in the system as evidence. Make payments to hotel and transportation vendors as per system settings. (hotels contractual payment terms) Maintain an environment of positiveness, open and respectful communication, and professional behavior with a CAN DO attitude. Report any incidents in a formal and professional way to your TA Connections supervisor on shift and/or to TA Connections HR partner. Maintain impeccable attendance, punctuality, breaks, and adherence to Companies policies and Employees Handbook Support Account Management Team, IT, Billing and Commission Collections departments with data gathering activities, research, and issue troubleshooting. Works on special projects and other duties as assigned. Job Requirements: Excellent interpersonal and client relationship skills Strong organizational and multi-tasking skills. Strong writing, communication, and negotiation skills. Ability to work independently and as a contributing team member. Ability to interact with clients and business partners both electronically and via telephone. Familiarity with hotel sourcing and rate negotiation, maintaining a thorough knowledge of market and contractual needs. Excellent PC skills. Available to work shift work and willingness to work long hours during irregular operations. Flexibility to adjust working schedules and shifts as per clients requirements (notified in advanced) Reliable internet connection and Quiet home-work environment is mandatory Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or GED Certificate is required. (Some college education is preferred but not required.) Fluent in English is required. Additional language is a plus (Italian, German, French, Spanish, Portuguese) Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint software Experience of hotel/travel industry experience is highly preferred, but not required. Customer service or Call center experience is highly preferred, but not required. Other details Job Family Service Pay Type Hourly Employment Indicator Contractor

1.Converting the inbound Spanish calls(U.S PAX) into a sales. 2.Knowledge of GDS (Amadeus) with Airport Codes. 3. Responsible for providing clients with some of the best flight deals. 4. Meeting targets while maintaining quality and accuracy. Required Candidate profile 1. Must have experience on Destination Oriented calls & Generic Calls. 2. Proficient in Spanish speaking and writing. 3. Excellent Geographical knowledge of US. 4. Must be flexible with shift timing.

International Voice process - Customer Service (Spanish Language) Requirement - HSC/ Graduate with mandatory 1 year US voice customer experience on paper Nature Of Job - Voice Interview Rounds: HR, Amcat, Typing, Language Assessment, Ops. Required Candidate profile Proficiency required in - Spanish Language Cluster 1/Cluster 2 • 24*7 Shifts and 2 rotational week offs

Overview: Trio is a long-standing name in the field of quality education, with specialized expertise in the IB and ICSE curricula. We are seeking a passionate and experienced Spanish Teacher to join our dedicated team in delivering the IB curriculum. Required candidate profile: Bachelors degree in Education. Spanish language certification Minimum 3 years of experience teaching Spanish Familiarity with the IB curriculum. Roles and Responsibilities: Deliver engaging Spanish lessons based on the IB curriculum for Early Years students and Primary Years Programme (PYP). Use various teaching methods (e.g., play-based learning, songs, storytelling) to make Spanish learning engaging and accessible. Assess student progress through evaluations and provide constructive feedback. Encourage student participation in Spanish-related extracurricular activities and workshops. Adjust teaching methods to fit different learning styles. Develop students' communication skills in Spanish, with an emphasis on speaking, listening, and comprehension. Work closely with Early Years teachers to ensure a unified approach to language learning. Take part in school events, parent-teacher conferences, and meetings as needed. Create and maintain an engaging, nurturing, and inclusive classroom environment

Driver Manager (Spanish Language) - Job Description Driver Managers are assigned a team of drivers to overview and assist with their loads. Assignments are based on Route and will be working closely with Planners and CSRs for load planning. Driver managers provide updates to the operations team as to the drivers availability, schedule, and HOS to determine preplanning and logistical capability. Assigning loads to driver Assist with any issues that arise with the driver, equipment, or the load Communicate any issues to the correct department Add notes and communication with driver to the drivers personnel file. Track and Trace drivers tractor and trailer to update ETA, pickups, and deliveries to the system. Communicate and send approvals for additional pay, detention, layover etc. to drivers payroll clerk. Reviewing drivers’ hours for planning purposes. Assist in locating trailers, locations for 34-hour rest breaks, etc. Driver and carrier load paperwork: Drivers upload paperwork via the driver McLeod anywhere app. Assisting drivers with McLeod Anywhere driver app issues.

Bulk Hiring for Bilingual Spanish Voice Process. Click Here to Apply https://wa.me/917678370584 Thank you for contacting HR POOJA BHARDWAJ! Kindly Share your details with CV. NAME- TOTAL EXP.- INTERNATIONAL/ DOMESTIC EXP.- CURRENT COMPANY- CURRENT LOCATION - *KINDLY CLICK ON THE LINK AND JOIN THE GROUP FOR JOB DETAILS * * Carry all the qualification and experience (if you have work experience) related documents in soft copy.* * Carry hard copy of Resume (CV) and Adhaar card.* * Don't carry Laptop and Tablet.* CANDIDATES MUST BE FLUENT IN ENGLISH AND SPANISH BOTH LANGUAGES. FRESHERS CAN ALSO APPLY MUST BE COMPLETED B2 LEVEL. Location: Noida Salary: 75 k CTC 5 DAYS WORKING IMMEDIATE JOINER ONLY NO CAB NO MEAL WhatsApp on the Below mentioned number to Schedule your interview by writing " SPANISH PROCESS". (7678370584) Interview Details: Contact Person: HR POOJA Contact Number: 7678370584

Bulk Hiring for Bilingual Spanish Voice Process. Click Here to Apply https://wa.me/917678370584 Thank you for contacting HR POOJA BHARDWAJ! Kindly Share your details with CV. NAME- TOTAL EXP.- INTERNATIONAL/ DOMESTIC EXP.- CURRENT COMPANY- CURRENT LOCATION - *KINDLY CLICK ON THE LINK AND JOIN THE GROUP FOR JOB DETAILS * * Carry all the qualification and experience (if you have work experience) related documents in soft copy.* * Carry hard copy of Resume (CV) and Adhaar card.* * Don't carry Laptop and Tablet.* CANDIDATES MUST BE FLUENT IN ENGLISH AND SPANISH BOTH LANGUAGES. FRESHERS CAN ALSO APPLY MUST BE COMPLETED B2 LEVEL. Location: Noida Salary: 75 k CTC 5 DAYS WORKING IMMEDIATE JOINER ONLY NO CAB NO MEAL WhatsApp on the Below mentioned number to Schedule your interview by writing " SPANISH PROCESS". (7678370584) Interview Details: Contact Person: HR POOJA Contact Number: 7678370584

Miko is an AI-powered robot that engages, educates, and entertains kids through interactive conversations and fun learning experiences. Currently available in English and aligned with the US market, we are expanding to new regions. We are looking for a Localization Project Manager to lead this transformation. Responsibilities: Drive end-to-end localization of Miko s product for new languages, starting with Spanish (Mexico) and French (Canada). Manage translation, voice-over recordings, UI/UX localization, and cultural adaptations. Work with linguistic experts to ensure high-quality, child-friendly translations that preserve Miko s personality. Collaborate with Product, Engineering, and Content teams to integrate localized content into the Miko app and robot. Conduct quality assurance checks on localized versions to ensure accuracy and engagement. Identify and resolve linguistic, cultural, and technical localization challenges. Develop localization workflows, timelines, and budgets. Stay updated on language trends and cultural nuances in target markets. Requirements: 3 to 5 years of experience in localization or translation, preferably for a tech or edtech product. Strong project management skills with experience handling multiple languages/markets. Familiarity with translation tools, content management systems, and localization workflows. Ability to work cross-functionally with designers, developers, and content creators. Understanding of cultural adaptation for children s content is a plus. Excellent organizational and communication skills. Fluency in English; knowledge of Spanish and/or French is a plus. Why Join Us Work on a unique AI-powered kids product expanding to global markets. Collaborate with a passionate and innovative team. Opportunity to shape how kids interact with technology in different cultures.

Our Story Building a new company in the recession of 2007 was no ordinary task. Yet with passion and foresight, we charted our course, helping to transform the way consumers engage with their phones. Over the last 17 years, InMobi has built a global Advertising Platform that powers our customers growth by helping them engage their audiences and drive real connections. InMobi has also built a second unicorn, Glance, which is advancing digital consumption and creating a new wave of disruption. Present on 400M devices across India, SEA, Japan and the US - Glance is one of the largest content platforms globally with~200M daily active users. Who are we and What do we do I nMobi is the largest independent mobile advertising network in the world. With offices on five continents, InMobi provides advertisers, publishers and developers with a uniquely global solution for advertising. The network is growing and now delivers the unprecedented ability to reach 1.64 Billion devices, in over 165 countries, through more than 200 Billion mobile ad impressions monthly. The company has over 17 offices including Bangalore (HQ), London, New York, Paris, San Francisco, Shanghai, Beijing, Seoul, Singapore, Tokyo and Dubai. For more information, please visit http://www.inmobi.com About 1Weather 1Weather is a global weather platform serving over 30 million app users across the US, LATAM, and 200mn web users across India, Indonesia, and Japan. We re committed to leveraging cutting-edge technology and innovative content strategies to enhance user engagement and drive brand growth. As part of our partnership strategy, we re expanding our relationships with key partners including Original Equipment Manufacturers (OEMs) and Telecommunications (TELCO) providers, Weather data Content and Brands / Influencers to drive product distribution, user engagement, and new monetization avenues. Role Overview We are seeking a Partnership/Account Manager to lead and nurture strategic relationships with OEM, TELCO, and other partners (e.g., weather data providers, content creators, or brand partners). In this Bangalore-based, in-office role, you will regularly engage with partners across the US, LATAM, Japan, India, and beyond. You ll harness data-driven insights to evaluate partnership health and collaborate with cross-functional teams (Product, Engineering, Business Analytics, Finance/Billing) to drive revenue and growth. The ideal candidate is a skilled communicator with strong analytical abilities and experience in managing diverse partner portfolios. What will you be doing Account Management Relationship Building Serve as the primary point of contact for OEM, TELCO, and other strategic partners. Conduct regular discussions with partners to review goals, performance metrics, and opportunities for growth. Build and maintain trusted relationships, acting as the liaison for any partner concerns or escalations. Performance Analysis Strategy Track, analyze, and report on partnership KPIs, including distribution metrics, product engagement, and monetization. Identify trends, draw insights, and propose data-driven recommendations to optimize partner performance. Develop growth strategies to enhance product reach, user retention, and revenue opportunities, aligning with the 1Weather 2025 partnership strategy. Cross-Functional Collaboration Coordinate with internal teams Product, Engineering, Business Analytics, Finance/Billing, Legal to address partner requirements, troubleshoot issues, and streamline processes. Keep partners informed about product enhancements, feature rollouts, or new monetization initiatives. Ensure smooth execution of partner-specific requirements, from technical integrations to billing procedures. Occasional Expansion to Other Partnerships Collaborate with weather data providers, content creators, and brand partners as needed to explore new opportunities or address joint objectives. Work alongside the Business Development team to evaluate and onboard potential new partners. Documentation Reporting Maintain comprehensive records of partnership activities, including meeting notes, action items, and performance reports. Prepare and present regular updates to senior management, highlighting key milestones, successes, and areas of risk. Global Coordination Time Zone Management Manage relationships across diverse geographic regions (US, LATAM, Japan, India, etc.). Be flexible in accommodating calls or meetings with international partners in different time zones. Issue Resolution Partner Support Ensure prompt resolution of partner concerns or escalations by liaising with relevant internal teams. Proactively identify and mitigate potential issues to uphold strong partner relationships. What are we looking for Education Experience Bachelor s degree in Business, Marketing, Engineering, or a related field. MBA or equivalent advanced degree is a plus. 4+ years of experience in partnership management, account management, or business development (preferably within the mobile app, SaaS, or technology industry). Technical Analytical Skills Familiarity with mobile app distribution, product engagement metrics, and monetization models (ad-supported, subscription, etc.). Proficiency in data analysis tools and ability to interpret and leverage metrics such as MAU, DAU, LTV, ARPU, etc. Strong competency in Microsoft PowerPoint, Word, and Excel for presentations, documentation, and data analysis. Communication Interpersonal Skills Desired Language Skill : Spanish or Portuguese in addition to English Excellent verbal and written communication abilities, with a knack for presenting complex information clearly. Proven track record of building and maintaining robust relationships with partners and senior stakeholders. Negotiation and influencing skills to align multiple stakeholder interests. Organizational Project Management Skills Detail-oriented with strong organizational and project management capabilities. Ability to handle multiple partner engagements, prioritize tasks, and meet tight deadlines. Comfortable working with cross-functional teams in a dynamic, fast-paced environment. Other Qualities Entrepreneurial mindset with the ability to proactively identify new opportunities and efficiencies. Adaptability and willingness to work across multiple time zones and occasionally travel if necessary. Passion for enhancing customer experiences in weather or broader consumer app ecosystems. The InMobi Culture At InMobi, culture isn t a buzzword; its an ethos woven by every InMobian, reflecting our diverse backgrounds and experiences. We thrive on challenges and seize every opportunity for growth. Our core values of thinking big, being passionate, showing accountability, and taking ownership with freedom guide us in every decision we make. We believe in nurturing and investing in your development through continuous learning and career progression with our InMobi Live Your Potential program. InMobi is proud to be an Equal Employment Opportunity and we make reasonable accommodations for qualified individuals with disabilities. Visit https: / / www.inmobi.com / company / careers to better understand our benefits, values and more!

Role & responsibilities - We are seeking a highly skilled and customer-focused Customer Support Executive to deliver exceptional service to our valued customers. This position is ideal for candidates fluent in both English and Spanish, with a strong understanding of the US accent and a willingness to work night shifts. The successful candidate will have outstanding communication skills, a customer-first approach, and the ability to navigate the latest technology to resolve customer issues. This role is especially suited for individuals with an interest in digital healthcare and a passion for providing innovative solutions to meet customer needs. Currently, this role is work-from-home (WFH); however, candidates should be open to transitioning to work-from-office (WFO) in Bangalore in the future. Key Responsibilities: Customer Interaction: • Provide unparalleled customer support across various channels, including phone, email, live chat, and video calls. • Ensure prompt, courteous, and professional service at every touchpoint, fostering a positive customer experience. Technical Expertise: • Utilize in-depth knowledge of the companys products and services to resolve inquiries and technical issues efficiently. • Guide customers through troubleshooting processes, offering clear and accurate solutions in real-time. • Leverage a range of software tools and systems to streamline customer support workflows and ensure high-quality service delivery

Job Title: Inside Sales Work Location: Pune/Bengaluru Previous experience: 2+ years Skill Set: Latin American Spanish - Voice Process Job Overview: The primary responsibility of this position is to drive sales and generate revenue by managing existing customer relationship, acquiring new clients, and handling field sales executives across North America Skills Required Overall, 2+ years of experience with strong handling of B2B & B2C Outbound Sales. Excellent communication and stakeholder management with an ability to be both persuasive and influential. Proficient in Spanish (Latin American) & English communication skills (Neutral) Should have great relationship building skills and customer orientation to understand customer needs and provide tailored solutions. Tremendous work ethic, high integrity, willingness to learn, laser-focused, passionate & committed. Growth mindset and high change agility ability to learn new things quickly and can adapt to and champion change with peers and others. A Team player who thrives in a rapidly changing environment Disciplined in business management; adaptable to a culture of accountability; meets sales targets and operational standards. Overcome objections from Gate Keepers and Decision Makers. Comfortable in presenting at all levels, including executive level and decision-makers. Must be proficient in objection handling. Approaches others in a tactful manner; Reacts well under pressure; Reflects/Prioritize the core values of the organization. Prior knowledge of waste management and environmental science will be a plus (Not Mandatory)

Job Description About Us Masco Home Products India (MHPI) is a fully owned subsidiary of Masco Corporation, headquartered in Livonia, MI. The vision of MHPI is to be recognized as a world-class Global Business Services organization driven by the desire for excellence in its people, business solutions, execution, and partnerships with internal customers to develop Lean and Simple business solutions. Headquartered in Livonia, Michigan, Masco Corporation is a global leader in the design, manufacture and distribution of branded home improvement and building products. Our portfolio of industry-leading brands includes Behr paint; Delta and hansgrohe faucets, bath and shower fixtures; Liberty branded decorative and functional hardware; and HotSpring spas. We leverage our powerful brands across product categories, sales channels and geographies to create value for our customers and shareholders. For more information about Masco Corporation, visit www. masco. com. We have over 18, 000 employees across the globe with 28 manufacturing facilities in North America and 10 globally. Business Unit Supported: BrassCraft Website: - https://www. brasscraft. com/ Position: Product Analyst Location: India (Permanent Remote) Job Type: Permanent Experience required: Proven experience Minimum (5 years relevant experience) as a Product Analyst, Data Analyst, product management experience Assessment Test: (based on role requirement) will be required to take a skill assessment test prior interview. Shift: 04:00 pm - 01:00 am IST (min 4. 5 hrs EST overlapping) Work hours- total 9 hrs (8. 5 hrs working+ Half an hour meal break) CTC: As per market standards Notice period: (Immediate joiner preferred) candidate serving notice with 30 working days notice period preferred. Must have Broadband availability: Min 30 MBPS (national service provider JIO/TATA/Airtel Hathway etc) Important: Access to a quiet home office environment with above mentioned broadband availability and working space to accommodate two monitors +1 Laptop. (based on role requirement) Job Summary: Reports To: Director, Product Development The Product Analyst will work closely with product managers, engineers, and other stakeholders to analyze product performance, identify market trends, understand customer behavior, and recommend actionable insights to improve the user experience and business outcomes. This role requires strong analytical skills, attention to detail, and the ability to communicate findings clearly to support data-driven decisions. Primary Responsibilities: Collect and analyze product metrics, user engagement data, and customer feedback to derive actionable insights to guide product roadmaps and business strategies. Analyse sales data by channel, customer, and product line identifying trends, key business drivers, and variances. Utilize statistical methods and data visualization techniques to present findings and recommendations effectively. Develop and maintain dashboards and reports to track key product metrics, monitor performance trends, user behaviors, and identify areas for improvement. Perform competitive analysis industry research, and benchmarking to understand industry trends/best practices and identify growth opportunities. Collaborate closely with cross-functional teams including product management, marketing, sales, and engineering to define and prioritize product features and improvements. Conduct customer interviews, surveys, and analyze user feedback to identify opportunities for product improvement. Support the design, execution, and analysis of A/B tests to evaluate product changes and optimize product features/user experiences. Collaborate with product managers to define product Key Performance Indicators (KPI) and measure the effectiveness of product features, enhancements, and releases. Performs other related duties as needed and assigned. Must Have Skills: Excellent English communication skills, both verbal and written. Proficient with Microsoft applications and computer skills. PowerPoint, Advanced Excel required. Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy. Experience with statistical analysis and A/B testing methodologies. Ability to translate complex data into actionable insights and recommendations. Ability to thrive in a fast-paced, collaborative environment and manage multiple projects. Min 5 years relevant experience as a Product Analyst, Data Analytics, product management experience Preferred Skills: Experience in a manufacturing company. Proficiency in SQL, data visualization tools (e. g. , Tableau, Power BI). Education: Bachelor s degree in Business Administration, Statistics, Economics, Data Analytics, or a related field (Masters degree preferred). Company Masco Home Products India Full time Masco Home Products India (the Company ) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company. E-Verify Participation Poster: English & Spanish E-verify Right to Work Poster: English , Spanish

We are looking for a dynamic and customer-focused individual to join our team as a Spanish Customer Success Executive in our voice process. This role involves delivering excellent customer service to our Spanish-speaking clients and handling inquiries over the phone with professionalism and efficiency. Responsibilities: Handle inbound and outbound customer calls, providing timely resolutions for queries, concerns, or complaints. Offer empathetic and professional customer service, ensuring a positive experience in each interaction. Identify, prioritize, and escalate complex issues to relevant departments for efficient handling. Accurately document customer interactions and maintain updated records. Achieve monthly targets for customer satisfaction, first-call resolution, and productivity metrics. Stay up-to-date with our products and services to ensure accurate information is provided to customers. Collaborate with team members to create a positive and productive work environment. Requirements: Fluent in both Spanish and English (written and spoken) for effective bilingual communication. Proven experience in a customer service role, preferably in a voice process. Strong interpersonal and communication skills, with a patient and empathetic approach. Ability to multitask and manage time efficiently in a fast-paced environment. Familiarity with automotive services, fintech platforms, or similar industries is an advantage. Flexibility to work in shifts and adapt to changing schedules.

Listen and audit the quality of Spanish calls between customers and representatives. Learn and apply quality assurance processes Analyse data and trends to identify opportunities for process improvements. Participate in feedback sessions to enhance the performance & adherence to quality standards. Assist in preparing reports and presentations on quality metrics

We are looking for a Sr. Research Analyst (Language Specialist - Spanish Or Italian) to join our centralised primary market research (PMR) team in Bangalore, India. This is an amazing opportunity to be a member of a talented and vibrant team. About You: Experience, Education, Skills, and Accomplishments Graduate or master s degree in any stream (nice to have educational background/experience in life sciences and pharmaceutical domain.) At least 5+ years of relevant experience in primary market research, respondent recruitment, data collection, project management, etc. Ability to communicate clearly, concisely, and objectively in written and spoken English and Spanish or Italian (B2 or above), while ensuring timely delivery of projects to our clients. Proficiency with Microsoft Office products (Word, Excel, and PowerPoint); experience with related workflow environments and CRM solutions. A flexible and collaborative approach to work, with well-developed expertise in market research methodologies. Ability to handle tight deadlines. Business acumen that supports project success, ongoing improvements, and relationships with internal and external stakeholders. Highly self-motivated and able to work independently or with a team to produce high-quality deliverables. Mature communicator, capable of handling high-profile stakeholders. It would be great if you also had: Knowledge of designing/reviewing questionnaires will be an additional advantage. Well-developed therapy expertise in at least one area of the medical device market or related work experience. Advanced proficiency in Microsoft Excel, including using pivot tables and advanced formulas such as VLOOKUP, XLOOKUP, effective data organization strategies, etc. Knowledge of SQL and data visualization (Power BI/Tableau/SPSS). What will you be doing in this role Providing overall project management to include identifying and processing interview responders who contribute valuable insights into our Biopharma/MedTech projects which ultimately feeds into our products. Ensure compliance requirements are fulfilled on all occasions. Contribute to achieve operational efficiencies and enhancements by focusing on process improvements and identifying inefficiencies. Support both research and interviews conducted by Clarivate colleagues, as well as work with several external partners who help us conduct PMR. Organize international (including the US, UK, France, Germany, Italy, and Spain) top-quality telephone interviews for several projects simultaneously for an internal analyst who will conduct the interviews. Attend kick-off meetings for assigned projects. Maintain ongoing communications with team members as well as stakeholders on project progress and/or changes in scope. Effectively validate data and information collected from various sources. Manage project data ensure operational accuracy and data integrity. Support important decision-making activities, such as quarterly reviews and annual planning. Work closely with cross-functional teams, to deliver results aligned with our organizational goals. Create templates and resources for the team. Ensure resources and budget planning are in place and track project spending. Manage risks and issues, coming up with solutions when problems arise. Report project progress to leadership teams as required. About the Team The team consists of 12+ people comprising of individuals from life sciences, healthcare, management, and IT backgrounds. We provide services to the Pharmaceutical, MedTech and broader Life Science industry. In this role, we are seeking to fulfil a critical need to gain insights from Healthcare Professionals that is ultimately used to improve patient care and outcomes. We have great skills in PMR and would love to speak with you if you have skills or interest of the same. Hours of Work 40 hours in a week as an FTE. Work mode: Hybrid , Mon-Friday ( 12:00PM IST to 9:00 PM IST) At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

Role Purpose With minimal guidance, act as part of a team to process transactions in accordance with Service Level Agreements. Follow appropriate accounting, finance and/or Human Resources policies and procedures in assigned function. Identify discrepancies, clear errors, and perform route-cause analysis. Contribute to the continuous improvement of all areas in process scope. Track and report specific Service Level Agreement requirements and metrics Key Accountabilities SPECIALITY PROCESSING - Process transactions in accordance with Service Level Agreements. Maintain and update the team s records management for tracking, communications and continuous improvement purposes. Perform specialty accounting or human resources functions such as maintaining, reconciling, analyzing, and preparing financial statements. Review a variety of documents, listings, summaries, etc. for completeness and accuracy. Provide expertise in the investigation, analysis and resolution of significant changes in account balances. Analyze assigned system reports to ensure accuracy, research and resolve problems; ensure the integrity of assigned system and data. Prepare and compile various reports as required for special studies and projects. Prepare monthly financial statements using standard accounting checklists. Communicate with the customer to obtain correct information or financial data, as necessary. Check records against other current sources such as reports or summaries; investigate differences and take required action to insure that records are accurate and up to date. Operate a computer system, including input, edit and retrieval of data. Provide input to decisions for future system enhancements and process improvements. Select, interpret, classify and adjust inputted data and arrange, convert and compile data into report form. Facilitate continuous improvement efforts with the Work Team and with the Customer and Process Support Team. CUSTOMER SUPPORT - May be required to talk to customers, clients or suppliers over the phone. May contact the Customer and Process Support Team to obtain correct information on the remittance advice, as necessary. Apply analytical techniques to one or more disciplines. May perform statistical analyses and create accurate charts, tables and graphs in the correct format and within established time frames as required. Select and use appropriate software to effectively analyze data. Compile and analyze information. Effectively communicate findings and recommendations to appropriate staff. Maintain a consistent, high quality customer-focused orientation. Listen to and communicate with customer to obtain all required information necessary to determine and address their specific needs; tactfully explain why, if service cannot be provided. Respond to individuals in manner and timeframe promised or follow-up to explain status. Provide clear, accurate information; explain procedures or materials or provide supplemental information; anticipate problems or questions. Functional Complexities and Duties - Responsible for the collections process to include: ensuring customers are contacted regularly regarding outstanding receivables; ensuring processes and procedures are followed regarding customer contacts; reviewing collection data are allocates resources as needed. Facilitate the review of competitors and pricing tactics and develop reports and tools for the hotels to market. Ensure that cash is applied to the correct accounts in accordance with SLA s. On-account cash is applied within defined timeframes and that technologies and procedures are optimized in the application process. Key Skills Experiences Education - Associate Degree or Bachelors Degree or technical institute degree/certificate or an equivalent combination of education and work related experience. Experience - 5 to 7 years progressive work related experience with demonstrated proficiency and understanding in one or more functions related to the position. Technical Skills and Knowledge - Demonstrated knowledge of People Soft or other E.R.P. system s finance, accounting and/or Human Resources modules. Demonstrated proficiency in accurately populating databases with necessary information in designated time periods. Demonstrates clear, concise and succinct communication skills including adapting both verbal and written communication to the needs and level of the user. Bilingual: Spanish (MUST) Role Purpose With minimal guidance, act as part of a team to process transactions in accordance with Service Level Agreements. Follow appropriate accounting, finance and/or Human Resources policies and procedures in assigned function. Identify discrepancies, clear errors, and perform route-cause analysis. Contribute to the continuous improvement of all areas in process scope. Track and report specific Service Level Agreement requirements and metrics Key Accountabilities SPECIALITY PROCESSING - Process transactions in accordance with Service Level Agreements. Maintain and update the team s records management for tracking, communications and continuous improvement purposes. Perform specialty accounting or human resources functions such as maintaining, reconciling, analyzing, and preparing financial statements. Review a variety of documents, listings, summaries, etc. for completeness and accuracy. Provide expertise in the investigation, analysis and resolution of significant changes in account balances. Analyze assigned system reports to ensure accuracy, research and resolve problems; ensure the integrity of assigned system and data. Prepare and compile various reports as required for special studies and projects. Prepare monthly financial statements using standard accounting checklists. Communicate with the customer to obtain correct information or financial data, as necessary. Check records against other current sources such as reports or summaries; investigate differences and take required action to insure that records are accurate and up to date. Operate a computer system, including input, edit and retrieval of data. Provide input to decisions for future system enhancements and process improvements. Select, interpret, classify and adjust inputted data and arrange, convert and compile data into report form. Facilitate continuous improvement efforts with the Work Team and with the Customer and Process Support Team. CUSTOMER SUPPORT - May be required to talk to customers, clients or suppliers over the phone. May contact the Customer and Process Support Team to obtain correct information on the remittance advice, as necessary. Apply analytical techniques to one or more disciplines. May perform statistical analyses and create accurate charts, tables and graphs in the correct format and within established time frames as required. Select and use appropriate software to effectively analyze data. Compile and analyze information. Effectively communicate findings and recommendations to appropriate staff. Maintain a consistent, high quality customer-focused orientation. Listen to and communicate with customer to obtain all required information necessary to determine and address their specific needs; tactfully explain why, if service cannot be provided. Respond to individuals in manner and timeframe promised or follow-up to explain status. Provide clear, accurate information; explain procedures or materials or provide supplemental information; anticipate problems or questions. Functional Complexities and Duties - Responsible for the collections process to include: ensuring customers are contacted regularly regarding outstanding receivables; ensuring processes and procedures are followed regarding customer contacts; reviewing collection data are allocates resources as needed. Facilitate the review of competitors and pricing tactics and develop reports and tools for the hotels to market. Ensure that cash is applied to the correct accounts in accordance with SLA s. On-account cash is applied within defined timeframes and that technologies and procedures are optimized in the application process. Key Skills Experiences Education - Associate Degree or Bachelors Degree or technical institute degree/certificate or an equivalent combination of education and work related experience. Experience - 5 to 7 years progressive work related experience with demonstrated proficiency and understanding in one or more functions related to the position. Technical Skills and Knowledge - Demonstrated knowledge of People Soft or other E.R.P. system s finance, accounting and/or Human Resources modules. Demonstrated proficiency in accurately populating databases with necessary information in designated time periods. Demonstrates clear, concise and succinct communication skills including adapting both verbal and written communication to the needs and level of the user. Bilingual: Spanish (MUST)

Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: Spanish - Proficient What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for? Customer Communications Customer Service Management Customer Care Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: Spanish - Expert What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for? Customer Technical Support Customer Support Operations Customer Service Management Customer Service Technology Customer Communications Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Assist Spanish-speaking customers with international flight, hotel, and holiday package bookings. Drive sales with a customer-focused and target-driven approach. Location: Kolkata Call HR@8910647126 Fresher also can join

Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Business Advisory Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: Spanish - Proficient What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Platform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance.You will be aligned with our Business Process Delivery. As the Support Center Query Controller responds to client and supplier requests (Tier 1) and operates in the functional aspect of a client Accounts Payable system and T&E system as well as the Accenture ticket tracking system. You should be proficient in the foreign language and use translation tools to meet the clients' needs. You should also have at least a B1/B2 certification from a recognized institution. The Foreign language team aids in translating process documents, reports and presentations from Foreign Language to English and vice versa, as required. The Support Center Agent acts on behalf of the client as main contact for supplier queries and answers questions regarding invoice payment status, remittance, T&E reports and reimbursements, researches and resolves non-complex problems/issues and escalates complex problems/issues. The Support Center Agent provides support for BSS Support Center customers and uses prescribed tools and processes for issue resolution. What are we looking for? Handle, research, and resolve phone and email inquiries for BSS Support Center customers regarding non-complex payment and T&E reimbursement issues Escalate issues as needed to other Accenture teams or customer contacts Develop strong working relationships to work effectively with these teams to achieve timely resolution Identify urgent and sensitive issues and inform and involve supervisor where required Document and update customer contacts and customer issues in the Ticket Tracking System Complete any follow-up work related to customer issue resolution. Answer questions, provide advice, and offer service to customers in a professional and courteous manner. Adhere to current understanding of policies and procedures, new products, services and processes of the client and the call center. Maintain acceptable attendance, punctuality, and respond to policy and procedures for communicating any schedule changes and preferences. Meet productivity and quality performance expectations as established by BSS Support Center management Focus on achieving defined KPIs and SLAs Conduct self-evaluations using quality-coaching tools to assess personal skill development and review results with Supervisors. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Business Advisory Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: Portuguese - Proficient What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Platform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.You will be aligned with our Business Process Delivery. As the Support Center Query Controller responds to client and supplier requests (Tier 1) and operates in the functional aspect of a client Accounts Payable system and T&E system as well as the Accenture ticket tracking system. You should be proficient in the foreign language and use translation tools to meet the clients' needs. You should also have at least a B1/B2 certification from a recognized institution. The Foreign language team aids in translating process documents, reports and presentations from Foreign Language to English and vice versa, as required. The Support Center Agent acts on behalf of the client as main contact for supplier queries and answers questions regarding invoice payment status, remittance, T&E reports and reimbursements, researches and resolves non-complex problems/issues and escalates. The Support Center Agent provides support for BSS Support Center customers and uses prescribed tools and processes for issue resolution. What are we looking for? Handle, research, and resolve phone and email inquiries for BSS Support Center customers regarding non-complex payment and T&E reimbursement issues Escalate issues as needed to other Accenture teams or customer contacts Develop strong working relationships to work effectively with these teams to achieve timely resolution Identify urgent and sensitive issues and inform and involve supervisor where required Document and update customer contacts and customer issues in the Ticket Tracking System Complete any follow-up work related to customer issue resolution. Answer questions, provide advice, and offer service to customers in a professional and courteous manner. Adhere to current understanding of policies and procedures, new products, services and processes of the client and the call center. Maintain acceptable attendance, punctuality, and respond to policy and procedures for communicating any schedule changes and preferences. Meet productivity and quality performance expectations as established by BSS Support Center management Focus on achieving defined KPIs and SLAs Conduct self-evaluations using quality-coaching tools to assess personal skill development and review results with Supervisors. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Business Advisory Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: Portuguese - Proficient What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Platform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.You will be aligned with our Business Process Delivery. As the Support Center Query Controller responds to client and supplier requests (Tier 1) and operates in the functional aspect of a client Accounts Payable system and T&E system as well as the Accenture ticket tracking system. You should be proficient in the foreign language and use translation tools to meet the clients' needs. You should also have at least a B1/B2 certification from a recognized institution. The Foreign language team aids in translating process documents, reports and presentations from Foreign Language to English and vice versa, as required. The Support Center Agent acts on behalf of the client as main contact for supplier queries and answers questions regarding invoice payment status, remittance, T&E reports and reimbursements, researches and resolves non-complex problems/issues and escalates complex problems/issues. The Support Center Agent provides support for BSS Support Center customers and uses prescribed tools and processes for issue resolution. What are we looking for? Handle, research, and resolve phone and email inquiries for BSS Support Center customers regarding non-complex payment and T&E reimbursement issues Escalate issues as needed to other Accenture teams or customer contacts Develop strong working relationships to work effectively with these teams to achieve timely resolution Identify urgent and sensitive issues and inform and involve supervisor where required Document and update customer contacts and customer issues in the Ticket Tracking System Complete any follow-up work related to customer issue resolution. Answer questions, provide advice, and offer service to customers in a professional and courteous manner. Adhere to current understanding of policies and procedures, new products, services and processes of the client and the call center. Maintain acceptable attendance, punctuality, and respond to policy and procedures for communicating any schedule changes and preferences. Meet productivity and quality performance expectations as established by BSS Support Center management Focus on achieving defined KPIs and SLAs Conduct self-evaluations using quality-coaching tools to assess personal skill development and review results with Supervisors. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Skill required: Procurement Operations - Procurement Management Designation: Procurement Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years Language - Ability: Spanish - Advanced What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results.The Procurement Support team focuses on identifying the requirements for goods and services from all business units. The team is responsible for identifying and evaluating a list of suppliers, negotiating contracts with the selected supplier, raising a purchase requisition and releasing the purchase order. The team is also responsible for completing the payment process upon receiving an invoice, auditing the delivery of requested goods/services and maintaining proper records of invoices. What are we looking for? Ability to establish strong client relationship Ability to handle disputes Ability to manage multiple stakeholders Adaptable and flexible Agility for quick learning Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Intake, triage, investigate, and respond to inquiries directed to Sago s respondent help desk, maintaining our company s reputation for high-quality service Effectively assess respondent needs and consistently provide accurate, valid, and complete information, aiming to resolve issues with as few touch points as possible Work with internal teams to troubleshoot issues that impact respondent experiences Escalate complex issues appropriately and follow up to ensure timely resolution Learn and stay up-to-date on Sago s technologies and procedures Follow appropriate communication procedures, guidelines, and policies Other duties as assigned Education: High School diploma/GED required Experience in market research a plus. Experience with customer service ticketing software a plus Proficiency in additional language