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3.0 - 5.0 years

8 - 10 Lacs

Gurugram

Work from Office

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Quality process Analyst Department - Quality Permanent role Gurgaon Job Description : SOP & Process Documentation Specialist Role Summary: Responsible for developing, maintaining, and optimizing SOPs, Work Instructions, and process documentation to ensure organizational consistency, compliance, audit readiness, and operational efficiency. The role supports cross-functional collaboration and promotes a culture of continuous improvement. Key Responsibilities: SOP Development & Documentation Create and maintain clear, compliant SOPs, WIs, and process flows by collaborating with Clinical, Operations, HR, IT, and other teams. Process Mapping & Optimization Identify workflow gaps and inefficiencies; design visual process maps (e.g., flowcharts, SIPOC, RACI) and support standardization efforts. QMS Support Ensure documentation aligns with QMS and standards (e.g., ISO, CAP); manage versions and accessibility. Compliance & Audit Readiness Keep SOPs up to date for regulatory compliance; prepare documentation for audits and support audit teams. Training & Change Management Conduct training on new/revised SOPs; integrate SOP training into onboarding and refreshers with HR/L&D monitor and escalate non-compliance. Feedback & Continuous Improvement Incorporate user feedback and audit inputs into document revisions; foster a culture of improvement and knowledge sharing. Qualifications & Skills: Bachelors in Business, Healthcare, Quality, or related field 35 years in SOP writing or process documentation Strong knowledge of QMS, documentation standards, and audits Skilled in MS Office, Visio/Lucidchart Excellent communication, attention to detail, and multitasking Healthcare/regulated industry experience preferred Core Competencies: Analytical Thinking | Cross-Functional Collaboration | Documentation Accuracy | Change Management | Quality Focus | Process Improvement

Posted 1 week ago

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1.0 - 2.0 years

4 - 6 Lacs

Chennai

Hybrid

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Job Description: Process Executive About Us: GST Manager | Tax Collars Private Limited is a leading tax consulting company ( www.gstmanager.com) providing tax solutions to clients on a PAN India basis. As a fast-growing startup, we are expanding our operations and team to accelerate growth and meet increasing demands. About the Role: We are looking for a Process Executive to support and drive process improvements across the organization. The ideal candidate will work closely with department heads to understand current operations, create and document Standard Operating Procedures (SOPs), and support the implementation of software tools that align with these processes. Key Responsibilities: Improve overall operational efficiency by analyzing existing business workflows and identifying areas for improvement. Liaise with department heads to understand current procedures and develop well-structured and detailed SOPs. Collaborate with internal teams and external vendors to implement software solutions in line with established SOPs. Coordinate across departments to ensure smooth execution and adoption of new processes. Draft clear, accurate documentation that can be easily understood and followed by team members. Conduct team briefings to introduce new SOPs, ensure their implementation, and monitor compliance. Track process performance and gather feedback for continuous improvement. Required Skills & Qualifications: Proven experience in a similar role focused on business process analysis and documentation. Strong drafting and communication skills, with attention to detail. Ability to coordinate with multiple stakeholders across departments. Experience with software implementation or workflow automation is a plus. Analytical mindset with strong problem-solving abilities. Highly organized and capable of handling multiple projects simultaneously. Why Join Us? Opportunity to make a tangible impact on how the company operates. Work closely with leadership and cross-functional teams. Be part of a collaborative, growth-oriented work environment. How to Apply: Send your resume and cover letter to careers@gstmanager.com Subject Line: Process Executive Application Join us and become a key contributor to a company that's changing the way businesses handle compliance in India! Role & responsibilities Preferred candidate profile

Posted 2 weeks ago

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1 - 4 years

2 - 5 Lacs

Noida

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About Us: At MetaApply, we provide comprehensive study abroad assistance. Whether helping with shortlisting preferred courses and top universities, assistance with admission applications, writing flawless SOPs or LORs, guidance on student visas, scholarship opportunities, financial aid in the form of education loans, or even pre-departure orientation, including health insurance, flight booking, and finding perfect accommodation abroad within budget, we are here to support. At MetaApply, we ensure that chances of studying abroad for a student are 100%, and we guide at every step of the way. The SOP and Compliance Officer will be responsible for ensuring that all operational processes and documents, including Statements of Purpose (SOPs), comply with internal standards and university-specific requirements. The role involves creating, reviewing, and refining SOPs while maintaining a strong focus on adherence to policies, procedures, and regulatory standards. This individual will also ensure that the organizational operations are in full compliance with industry regulations, ensuring smooth, compliant workflows. Key Responsibilities: 1. SOP Writing & Editing: Write, edit, and tailor Statements of Purpose (SOPs) for students applying to various academic programs and universities. Collaborate with students to gather personal and academic information, and craft SOPs that highlight their strengths, goals, and alignment with their desired program. Ensure SOPs adhere to university guidelines, application requirements, and formatting standards. Revise and improve drafts based on feedback, maintaining high quality and student satisfaction. 2. Compliance Monitoring: Develop, implement, and monitor compliance policies and procedures within the organization, ensuring adherence to internal standards and external regulatory requirements. Conduct regular audits of processes, documents, and applications to ensure compliance with industry standards and legal requirements. Identify potential risks and issues in operational processes, and work proactively to resolve them. Maintain up-to-date knowledge of compliance-related legislation, best practices, and industry trends. 3. Process Improvement: Ensure consistency and alignment between SOPs and organizational compliance standards. Work closely with internal teams to improve workflows and streamline processes while maintaining compliance. Provide guidance on the best practices for SOP writing, ensuring clarity, accuracy, and quality. 4. Collaboration & Reporting: Liaise with different departments, including Admissions, Student Support, and Legal, to ensure all SOPs and documentation align with institutional policies and legal guidelines. Prepare compliance reports, audits, and documentation for internal and external stakeholders. Support training and awareness programs for staff on compliance issues and SOP guidelines. Key Skills: 1. Strong writing, editing, and proofreading skills with excellent command of language and grammar. 2. In-depth knowledge of SOP creation, tailoring, and customization for university applications. 3. Strong understanding of compliance regulations, policies, and best practices. 4. Excellent attention to detail and accuracy in both SOP writing and compliance audits. 5. Ability to manage multiple tasks and deadlines while maintaining high-quality standards. 6. Excellent communication and interpersonal skills to effectively collaborate with internal teams and external partners. 7. Problem-solving mindset with the ability to identify and resolve compliance and operational issues. Qualifications: 1. Bachelor's degree in English, Journalism, Law, Compliance, or a related field. 2. Experience in writing SOPs and managing compliance processes (preferred). 3. Knowledge of university application procedures and study abroad industry trends is a plus.

Posted 1 month ago

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1 - 6 years

2 - 4 Lacs

Kochi

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Location: Kochi Designation: Technical writer Research and draft well-structured, engaging, and plagiarism-free SOPs, LORs, and other admission-related documents. Customize content based on students' academic backgrounds, career goals, and university requirements. Work closely with students and counselors to gather necessary details and tailor documents accordingly.

Posted 2 months ago

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3 - 6 years

5 - 8 Lacs

Delhi NCR, Delhi, Noida

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•Plan, organize, and execute the transition of critical business processes from the client to internal teams. Must have similar experience. walk-in interview on Saturday 8th March at Noida Location. Apply and refer.

Posted 3 months ago

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7 - 12 years

10 - 17 Lacs

Noida

Work from Office

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Job description Role & responsibilities Lead end-to-end transition projects, from planning and initiation to execution and closure. Collaborate with internal stakeholders, clients, and third-party vendors to define transition requirements and timelines. Develop detailed transition plans, including resource allocation, milestones, and deliverables. Monitor project progress and manage risks and issues proactively to ensure timely and successful delivery. Coordinate with cross-functional teams, including operations, IT, and quality assurance, to ensure alignment and adherence to transition plans. Conduct regular status meetings and provide progress reports to stakeholders, highlighting key achievements and areas for improvement. Identify opportunities for process optimization and efficiency improvements during the transition phase. Ensure compliance with relevant regulations, standards, and best practices throughout the transition process. Preferred Candidate Profile Bachelors degree in business administration/ project management, or related field, masters degree preferred. 7+ years of experience in transition management or project management roles, preferably in a similar industry or domain. Proven track record of successfully leading transition projects from initiation to closure. Strong project management skills, with the ability to prioritize tasks, manage timelines, and mitigate risks effectively. Excellent communication and interpersonal skills, with the ability to collaborate with diverse stakeholders and build consensus. Sound analytical and problem-solving abilities, with a focus on driving continuous improvement. Certification in project management (e.g., PMP, PRINCE2) is a plus. Candidate should have Valid US Visa Contact Person- 9717436461

Posted 3 months ago

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