Maintenance Maintenance supervisors oversee and coordinate the workers who maintain and repair electrical, plumbing, ventilation and other building systems. They may be responsible for evaluating problematic systems or facilities and determining what installation or repair services need to be performed. Supervisors hire workers, organize schedules and assign work activity. In charge may perform training to ensure individuals have all the requisite skills. Additional responsibilities include developing and implementing maintenance procedures and maintaining personnel records. Supervisors coordinate with building management, maintain the inventory of tools and hire workers. May provide training that covers equipment, techniques and procedures for a building or complex's various systems. Also assist employees with related administrative and human resources issues. Maintenance-related duties include performing initial evaluations of building systems and distributing work assignments. Supervisors evaluate each worker's performance to ensure quality operations; they also investigate accidents and prepare relevant reports. The In-charge should be a skilled technician with exposure on HVAC system, RO Plant, DG Sets, electric Panel Maintenance, general civil infra, maintenance issues. Electricity Assemble, install, test, and maintain electrical or electronic wiring, equipment, appliances, apparatus, and fixtures, using hand tools and power tools. Diagnose malfunctioning systems, apparatus, and components, using test equipment and hand tools, to locate the cause of a breakdown and correct the problem. Connect wires to circuit breakers, transformers, or other components. Inspect electrical systems, equipment, and components to identify hazards, defects, and the need for adjustment or repair, and to ensure compliance with codes. Advise management on whether continued operation of equipment could be hazardous. Test electrical systems and continuity of circuits in electrical wiring, equipment, and fixtures, using testing devices such as ohmmeters, voltmeters, and oscilloscopes, to ensure compatibility and safety of system. Maintain current electrician's license or identification card to meet governmental regulations. Plan layout and installation of electrical wiring, equipment and fixtures, based on job specifications and local codes. Direct and train workers to install, maintain, or repair electrical wiring, equipment, and fixtures.

Position: Senior Manager – Creatives and Communication Location: Shiv Nadar School – Core Office Role Overview: Shiv Nadar School is seeking a detail-oriented and creative professional to join our Core Team as Senior Manager – Creatives and Communication. The ideal candidate is a strong communicator with a sharp design eye, solid team management experience, and hands-on proficiency with modern tools like Canva, AI-based platforms, and ERP systems. Key Responsibilities: Content Production & Delivery • Create, review, creative collaterals, newsletters, websites, brochures, and supervise internal communication. • Work closely with campus teams and internal stakeholders to gather inputs and turn them into content and visuals. • Maintain a strong and unified brand voice and visual identity across all materials. Team & Workflow Management • Manage and coordinate a team of content writers, designers, and freelancers to ensure timely delivery of projects. • Actively mentor and upskill team members on design tools, content trends, and AI platforms. • Oversee daily operations of the creative function—briefs, approvals, timelines, and feedback cycles. Stakeholder Coordination • Liaise with departments across all campuses to ensure accurate representation of events, achievements, and initiatives. • Act as the central point of contact for all communication and design-related requests. • Translate campus-specific needs into polished final outputs without losing brand integrity. Design & Merchandise Execution • Lead design efforts using Canva and guide the team on layout, formatting, and asset creation. • Drive the execution of merchandise—T-shirts, stationery, event collaterals—ensuring alignment with brand guidelines. • Support on-ground events with banners, invites, signage, and presentation materials. Tool Usage & Content Management • Use AI tools like Adobe Firefly, ChatGPT, and Midjourney to enhance visual and copy output. • Navigate ERP systems for workflow tracking, feedback loops, and documentation. • Monitor and report on basic content performance (engagement, post reach, etc.) to support ongoing refinement. Qualifications: • Education: Bachelor’s degree in Communications, Marketing, Design, or a related field. • Experience: 10+ years in communication and content delivery roles, with experience managing creative teams Required Skills: • Proficient in Canva and familiar with Adobe Creative Suite. • Working knowledge of AI tools for visual and copy content. • Exposure to ERP platforms for workflow, project management skills are preferred. • Solid understanding of social media and content formatting best practices. • Ability to juggle multiple deliverables with strong attention to detail. Soft Skills: • Strong interpersonal skills and comfort working across teams. • Clear communicator with a proactive, solution-driven approach. • Reliable, organized, and focused on execution. Show more Show less

About Us Shiv Nadar School, a progressive initiative by the Shiv Nadar Foundation, is redefining K12 education with a focus on excellence, innovation, and holistic growth. With campuses in Noida, Gurgaon, Faridabad, and Chennai, the school offers CBSE, IGCSE, and IBDP curriculum to a thriving community of over 4,500 students. We are now seeking a visionary Assistant General Manager Marketing & Branding to lead strategic campaigns, elevate our brand, and drive engagement across platforms. Key Responsibilities Marketing Strategy & Campaigns Develop and execute integrated marketing campaigns across digital and traditional channels (search, social, email, PR, webinars, events). Drive lead generation, brand engagement, and retention using an optimal mix of paid and organic strategies. Collaborate with internal stakeholders and external agencies to create impactful marketing assets and campaign content. Leverage marketing analytics to optimize strategy and report on KPIs. Brand Management Lead end-to-end brand positioning efforts: identity, messaging, collateral, PR, social media, SEO/SEM. Ensure brand consistency across all communication channels and campaigns. Partner with leadership on storytelling, thought leadership, and media opportunities. Events & Campaign Execution Strategize and oversee ATL & BTL campaigns, including print, radio, digital, and on-ground activations. Plan and execute major school events open days, orientations, milestone celebrations with precision. Manage cross-functional event teams, timelines, and budgets to deliver seamless, high-impact experiences. Source and manage vendors, negotiate contracts, and ensure delivery aligned with brand standards. Team & Vendor Management Lead and mentor a marketing team of 5+ professionals. Liaise with creative, PR, production, and digital agencies to manage end-to-end campaign delivery. Ensure high-quality production of all collateral and communication assets. Required Experience & Skills Must-Haves: 10-15 years of relevant experience in integrated marketing, branding, and campaign management. Proven success in ATL/BTL execution and large-scale event planning. Strong command over digital marketing, analytics, content strategy, SEO/SEM, and social media platforms. Demonstrated leadership managing teams and agencies. Excellent communication, collaboration, and project management skills. Preferred: Bachelors degree in Marketing, Business Administration, Communications, or related field. Experience in the education or ed-tech sector is a plus.

About the Role: We’re looking for a skilled and creative Video Editor with 3–4 years of hands-on experience to bring visual stories to life across various formats. You’ll collaborate closely with the content, marketing, and design teams to produce compelling videos that align with our brand and engage our audience. Key Responsibilities: Edit raw footage into polished videos for web, social media, marketing campaigns, internal communications, and events Work with creative briefs to develop visual narratives, including scripting support when needed Add music, dialogues, graphics, and effects to enhance the final product. Collaborate with other creatives (designers, writers, animators) to maintain visual consistency across projects Requirements: 3–4 years of professional experience in video editing Proficiency in Adobe Premiere Pro, After Effects, Final Cut Pro, or similar editing tools Solid understanding of motion graphics and color grading Strong storytelling and visual communication skills Ability to work independently and manage multiple projects under tight deadlines Portfolio or showreel demonstrating recent video work Job Types: Permanent, Internship Contract length: 6 months Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Work from home Work Location: In person

About the Role: We’re looking for a skilled and creative Video Editor with 3–4 years of hands-on experience to bring visual stories to life across various formats. You’ll collaborate closely with the content, marketing, and design teams to produce compelling videos that align with our brand and engage our audience. Key Responsibilities: Edit raw footage into polished videos for web, social media, marketing campaigns, internal communications, and events Work with creative briefs to develop visual narratives, including scripting support when needed Add music, dialogues, graphics, and effects to enhance the final product. Collaborate with other creatives (designers, writers, animators) to maintain visual consistency across projects Requirements: 3–4 years of professional experience in video editing Proficiency in Adobe Premiere Pro, After Effects, Final Cut Pro, or similar editing tools Solid understanding of motion graphics and color grading Strong storytelling and visual communication skills Ability to work independently and manage multiple projects under tight deadlines Portfolio or showreel demonstrating recent video work Job Types: Permanent, Internship Contract length: 6 months Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Work from home Work Location: In person

Designation/Role: Executive Assistant – CEO Office (Core Team) Location: Noida Reports to: Chief Executive Officer THE POSITION The Executive Assistant will play a pivotal role in supporting the CEO and Core Leadership Team in executing strategic projects, driving digital transformation initiatives, and managing stakeholder relationships. The role requires exceptional organizational abilities, strong project management skills, and a deep understanding of the education sector. This position serves as a critical link between vision and execution, ensuring seamless coordination and timely delivery of high-priority initiatives. Key Responsibilities Executive & Calendar Management Manage and optimize the CEO’s calendar, appointments, and meetings Coordinate scheduling with internal and external stakeholders across time zones and campuses Ensure preparation of materials and briefings for all meetings Communication & Correspondence Draft, proofread, and manage official communications and documentation Prepare reports, emails, presentations, and notes with a high degree of professionalism Maintain follow-up mechanisms for key action items from leadership meetings Travel & Event Coordination Plan and coordinate travel itineraries, accommodations, and logistics Manage expense reports, reimbursements, and other administrative requirements Assist with logistics for key internal events, conferences, and leadership forums Office Support Maintain filing systems (physical and digital) for the CEO’s office Handle confidential documents with utmost discretion Serve as a liaison between the CEO’s office and internal/external stakeholders Project Management Lead and support cross-functional projects aligned with the school’s strategic priorities Develop detailed project plans, timelines, and documentation for school-wide initiatives Coordinate with academic, operational, and administrative teams to ensure timely execution and delivery Monitor project milestones, flag risks or delays, and recommend corrective actions as needed Qualifications Postgraduate degree from a recognized B-school. 8-10 years of relevant work experience in executive support, or operations roles. Strong command over planning tools, communication strategies, and cross-functional coordination. Excellent written and verbal communication skills. Exposure to the education sector preferred. Must-Have Skills & Competencies Ability to synthesize complex information into executive-level communication. Strong analytical skills, problem-solving orientation, and attention to detail. Collaborative mindset and the ability to navigate across departments and senior leadership. High degree of confidentiality, discretion, and professionalism. Show more Show less

Designation/Role : Education Technology Coordinator Location : Noida (Corporate Office) Reports to : Head of Technology THE POSITION The ETC coordinates efforts to support and develop the use of technology as a tool to support teaching and learning across multiple boards and campuses. Serves as a coach and mentor to assist campus leads and faculty members in the implementation and integration of Technology Systems and Applications like ERP, LMS, Digital Resource Management, CRMs, and Data Analytics Tools (e.g., Power BI). The ETC plays a key role in working with Faculty and students to support initiatives like Signature Programs and One-to-One implementation at school. The school supports a multi-stream structure for its academic management (CBSE, IB, and IGCSE), and the ETC is expected to lead the efforts to incorporate technology into the classrooms across these streams in a coherent and congruous way. This role also involves leveraging data analysis to monitor and improve educational performance and operational efficiency. ROLES & RESPONSIBILITIES Conducts and provides research-based information regarding technology initiatives to all employees. Integrates tech functions for the school's academic systems, including ERP, LMS, Library, Digital Resources, and Data Analytics tools such as Power BI. Leads the integration of ERP and LMS systems, ensuring smooth synchronization for academic and administrative functions (e.g., grades, attendance, assignments). Leads the evaluation, selection, and implementation of instructional technology materials and software. Analyzes student and operational data through tools like Power BI to generate actionable insights that inform decision-making, curriculum improvements, and operational strategies. Provides strategic guidance to Education Technology Integrators in composing effective technology-infused, content-based lessons, and supports the teachers as they implement lessons in their classrooms. Provides training for Education Technology Integrators and leads the integration of technology to support student achievement. This includes planning and implementing professional development workshops for individuals, small and large groups. Supports the development of school-wide data dashboards and reporting solutions through Power BI to provide key stakeholders with clear, real-time data insights regarding academic performance and operational metrics. Supports Education Technology Integrators with instructional and technical strategies for helping faculty members around the seamless use of technology. Participates in regular scheduled meetings with Education Technology Integrators and school leadership. Conducts research, particularly focused on emerging technologies, and prepare decision-making technology decks, including data-driven insights through Power BI. Acts as a bridge for Education Technology Integrators to connect with campus-wide and external technology opportunities for professional development. Assists and support Education Technology Integrators in developing a state-of-the-art tech-infused teaching and learning environment in their classrooms. Conducts technology awareness workshops for Education Technology Integrators, School Leadership, and parents. Oversees Technology training charters and progress. Occasionally supports community awareness technology initiatives. QUALIFICATIONS: A Bachelor's degree, Master's degree is desirable. Specific training in computer science or information technology and its applications in the educational landscape will be preferred. Prior experience with the implementation of ERP, LMS, and/or Power BI is a must. Strong proficiency in data analysis and creating dynamic reports or dashboards, particularly using Power BI. An understanding of appropriate use of technology in the education setting. An understanding of the Apple Ecosystem. Competency in the use of iOS, specifically iPads, would be an advantage. A high-level understanding of Networking. Current knowledge of available and emerging technologies. Ability to effectively communicate with faculty regarding technology use in both oral and written form. Ability to effectively train faculty in technology use. Knowledge of sound teaching strategies. Self-starter and independent learner. Show more Show less

THE POSITION Shiv Nadar School, a progressive initiative by the Shiv Nadar Foundation, is redefining K–12 education with a focus on excellence, innovation, and holistic growth. We are seeking a sharp, strategic, and creatively driven brand leader to spearhead integrated marketing, high-impact storytelling, and world-class school learning events. The role demands an eye for detail, a mind for data, and sharp acumen to guide teams and partners across platforms, from digital to print to on-ground activations. Key Responsibilities: Brand Reach & Campaigns Lead the development and execution of multi-channel brand strategies across ATL, BTL, digital, and experiential formats. Own and drive campaigns that position Shiv Nadar School as a leader in education, with brand consistency and creative excellence. Ensure alignment of all marketing efforts with school values, culture, and long-term vision. Experiential Marketing & Learning Events Conceptualize and lead signature events that showcase the school’s innovation, culture, learning, purpose and impact. Design and execute high-impact experiences with end-to-end precision—right from creative ideation to output of videos ensuring high-quality, strategic, and authentic reflections of student parent and faculty voices. Oversee the production of content assets including videos & podcasts: Collaborate with creative agencies, production houses, and media partners to execute and amplify reach across channels. Team & Stakeholder Management Collaborate with cross-functional team including video editors, graphic designers, communication and campaigns teams Manage external stakeholders including creative and media agencies to ensure timely, high-quality outputs. Maintain strong internal partnerships across departments and campuses for cohesive brand execution. Data and Analytics Translate complex marketing data into actionable insights through dashboards and KPI scorecards. Present monthly performance updates to senior leadership, aligning brand initiatives with school goals and strategic priorities. Use tools like Google Analytics, Meta Insights, and other reporting systems to drive continuous optimization. Required Experience & Skills Min 12 years of relevant experience in brand marketing, preferably in sectors like education, consumer, or experiential marketing. Strong grasp of campaign management, storytelling, and full-funnel brand building. Experience working across traditional, digital, and experiential formats. Exceptional PPT and visual storytelling skills—must be able to translate ideas into compelling and infographic presentations. Advanced understanding of marketing analytics, digital metrics, and data dashboards. Proven experience managing agencies and leading creative teams. Show more Show less

Looking of International Curriculum English educators who have taught MYP/DP. DP teaching experience is must

Shiv Nadar School, Noida is looking for Maths Educators for DP and MYP. Minimum 3-5 years of experience in teaching DP is must. Willing to relocate to Delhi/NCR

Position: Senior Communications Manager Location: Shiv Nadar School – Core Office Role Overview: Shiv Nadar School is seeking a detail-oriented and creative professional to join our Core Team. The ideal candidate is a strong communicator with a sharp design eye, solid team management experience, and hands-on proficiency with modern tools like Canva, AI-based platforms, and ERP systems. Key Responsibilities: Content Production & Delivery • Create, review, creative collaterals, newsletters, websites, brochures, and supervise internal communication. • Work closely with campus teams and internal stakeholders to gather inputs and turn them into content and visuals. • Maintain a strong and unified brand voice and visual identity across all materials. Team & Workflow Management • Manage and coordinate a team of content writers, designers, and freelancers to ensure timely delivery of projects. • Actively mentor and upskill team members on design tools, content trends, and AI platforms. • Oversee daily operations of the creative function—briefs, approvals, timelines, and feedback cycles. Stakeholder Coordination • Liaise with departments across all campuses to ensure accurate representation of events, achievements, and initiatives. • Act as the central point of contact for all communication and design-related requests. • Translate campus-specific needs into polished final outputs without losing brand integrity. Design & Merchandise Execution • Lead design efforts using Canva and guide the team on layout, formatting, and asset creation. • Drive the execution of merchandise—T-shirts, stationery, event collaterals—ensuring alignment with brand guidelines. • Support on-ground events with banners, invites, signage, and presentation materials. Tool Usage & Content Management • Use AI tools like Adobe Firefly, ChatGPT, and Midjourney to enhance visual and copy output. • Navigate ERP systems for workflow tracking, feedback loops, and documentation. • Monitor and report on basic content performance (engagement, post reach, etc.) to support ongoing refinement. Qualifications: • Education: Bachelor’s degree in Communications, Marketing, Design, or a related field. • Experience: 10+ years in communication and content delivery roles, with experience managing creative teams Required Skills: • Proficient in Canva and familiar with Adobe Creative Suite. • Working knowledge of AI tools for visual and copy content. • Exposure to ERP platforms for workflow, project management skills are preferred. • Solid understanding of social media and content formatting best practices. • Ability to juggle multiple deliverables with strong attention to detail. Soft Skills: • Strong interpersonal skills and comfort working across teams. • Clear communicator with a proactive, solution-driven approach. • Reliable, organized, and focused on execution.

Responsibilities: Service Desk Management: Act as the single point of contact for users seeking IT support. Process incoming service requests from clients (via telephone, email, and other means). Answer all incoming telephone calls on the Service Desk support line. Create service tickets using the SNS ticketing system. Assess ticket resolution timeframe and coordinate resolution schedule with clients. Assign tickets to the appropriate SNS technical staff for resolution. Provide regular updates to users regarding resolution and progress status. Follow up with SNS technical staff to assess and promote ticket resolution escalate tickets to other technical resources as needed to ensure successful and timely ticket resolution. Close tickets using the SNS ticketing system. Follow-up with users to assess user satisfaction. Daily assessment of outstanding tickets and follow-up with SNS technical staff. Communicate schedule changes to users as needed. Communicate with users as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages. Ensure fast turnaround of user requests. Create monthly ticket reports for users. Improve user service, perception, and satisfaction. Improve productivity of SNS IT technical staff. Assist in the user equipment purchase process (create purchase request orders and follow-up for approval; order equipment). Assist as needed in the creation of reports for billing purposes. IT Asset Management: Develop and implement an IT asset management strategy, including policies and procedures for asset acquisition, deployment, maintenance, and disposal. Maintain accurate records of IT assets, including inventory, location, and status. Develop and manage the IT assets budget, including procurement, maintenance, and disposal costs. Manage Vendor relationships, including drafting contracts and service level agreements. Collaborate with the procurement team to develop and maintain relationships with IT partners and to negotiate contracts and service level agreements. Work with the procurement team to develop specifications and requirements for IT assets to ensure they meet the organization's needs and standards. Track IT asset orders and deliveries to ensure they are received on time and in accordance with the organization's requirements. Work with the procurement team to ensure compliance with procurement regulations. Provide guidance and support to the procurement team on IT asset-related matters, including vendor selection, specifications, and requirements. Collaborate with other IT teams to ensure assets are deployed and configured properly. Ensure compliance with software licensing agreements and regulations. Develop and maintain relationships with key stakeholders, such as executive leadership, users, and regulatory bodies. Develop and maintain policies and procedures for IT asset security and access control. Develop and maintain policies and procedures for IT asset lifecycle management, including disposal and replacement. Provide regular reports to management and stakeholders on IT asset management activities and performance. Technical Knowledge and Experience Basic knowledge in desktop, network support, troubleshooting in a Microsoft, Apple environment and Linux is a plus . Must have experience in using basic software applications such as Microsoft OS (10 & 11), Microsoft Office (Word, Excel, Outlook, etc.), and Help Desk or Service Desk ticketing systems. Strong organizational and communication skills. Qualifications: Bachelor’s degree or equivalent experience. ITIL Certification is a must.

Job Title: Product Manager Location: Noida Reporting To: Head of Technology Employment Type: Full-time Job Summary We are seeking a dynamic and driven Product Manager to lead the end-to-end lifecycle of our in-house digital applications and their integration with various SaaS platforms. This role is pivotal in bridging the gap between school operations and technology, ensuring the seamless delivery of user-centric products for students, parents, faculty, and administrators across our network of K–12 schools. The ideal candidate will act as the product owner, defining product vision and strategy, drafting technical and functional documentation, coordinating with outsourced development partners, and ensuring timely and high-quality product delivery. Key Responsibilities Product Ownership & Strategy Define the product roadmap aligned with school operational needs and leadership vision. Drive the digital transformation strategy across academic, administrative, and communication platforms. Serve as the primary point of contact for internal stakeholders and external development partners. Responsible for researching and documenting the larger EdTech Application Portfolio Landscape. Documentation & Design Create and maintain key documentation: Business Requirements Document (BRD), Software Requirement Specification (SRS) System & Technical Requirement Specification (STRS) Wireframes and user workflows Translate business needs into actionable product features and workflows. Collaborate with UI/UX teams (internal or external) to ensure intuitive user experiences. Project Management Coordinate with the outsourced development agency to ensure adherence to timelines, scope, and quality. Manage product pipelines and prioritize feature development and bug resolution. Lead Agile/Scrum sessions: Daily/weekly sprints Sprint planning Backlog grooming Sprint retrospectives Integration & Deployment : Oversee and validate integration between in-house platforms and external SaaS tools (e.g., LMS, ERP, HRMS etc). Ensure compatibility, data flow, and security compliance across all integrated systems. Quality Assurance: Collaborate with QA teams for UAT (User Acceptance Testing) and system testing. Sign off on releases and ensure post-release monitoring and feedback collection. Requirements Education & Experience Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or related field. 5+ years of experience in product management, preferably in the EdTech or K-12 domain. Experience working with third-party developers or development agencies. Technical Skills Strong understanding of product lifecycle management. Familiarity with tools such as JIRA, Confluence, Figma, Lucidchart, etc. Understanding of APIs, system architecture, data flow mapping, and software integration. Soft Skills Strong analytical and problem-solving capabilities. Exceptional communication and stakeholder management. Highly organized with an ability to manage multiple projects simultaneously. Preferred Qualifications Experience in the education sector or similar regulated environments. Certification in Agile/Scrum (e.g., CSM, PMI-ACP). Exposure to SaaS platforms commonly used in K-12 education (e.g., Google Workspace for Education, Microsoft 365, PowerSchool, Canvas, etc.)

Designation/Role: Project Manager – CEO Office (Core Team) Location: Noida Reports to: Chief Executive Officer THE POSITION The Project Manager will play a pivotal role in supporting the CEO and Core Leadership Team in executing strategic projects, driving digital transformation initiatives, and managing stakeholder relationships. The role requires exceptional organizational abilities, strong project management skills, and a deep understanding of the education sector. This position serves as a critical link between vision and execution, ensuring seamless coordination and timely delivery of high-priority initiatives. Key Responsibilities Project Management Lead and support cross-functional projects aligned with the school’s strategic priorities Develop detailed project plans, timelines, and documentation for school-wide initiatives Coordinate with academic, operational, and administrative teams to ensure timely execution and delivery Monitor project milestones, flag risks or delays, and recommend corrective actions as needed Executive & Calendar Management Manage and optimize the CEO’s calendar, appointments, and meetings Coordinate scheduling with internal and external stakeholders across time zones and campuses Ensure preparation of materials and briefings for all meetings Communication & Correspondence Draft, proofread, and manage official communications and documentation Prepare reports, emails, presentations, and notes with a high degree of professionalism Maintain follow-up mechanisms for key action items from leadership meetings Travel & Event Coordination Plan and coordinate travel itineraries, accommodations, and logistics Manage expense reports, reimbursements, and other administrative requirements Assist with logistics for key internal events, conferences, and leadership forums Office Support Maintain filing systems (physical and digital) for the CEO’s office Handle confidential documents with utmost discretion Serve as a liaison between the CEO’s office and internal/external stakeholders Qualifications Postgraduate degree from a recognized B-school. 8-10 years of relevant work experience in project management, executive support, or operations roles. Strong command over planning tools, communication strategies, and cross-functional coordination. Excellent written and verbal communication skills. Exposure to the education sector preferred. Must-Have Skills & Competencies Ability to synthesize complex information into executive-level communication. Strong analytical skills, problem-solving orientation, and attention to detail. Collaborative mindset and the ability to navigate across departments and senior leadership. High degree of confidentiality, discretion, and professionalism.

Job Title: IT Service Desk & Asset Management Coordinator Position : Full Time Job Type: Experienced (4-6 years of experience in a similar role.) Location: Core Office (Corporate Office of Shiv Nadar School), Noida Summary: The IT Service Desk & Asset Management Coordinator is responsible for the efficient operation of the IT Service Desk and the effective management of the organization IT assets. This role involves providing exceptional technical support to end-users, ensuring timely resolution of IT issues, and maintaining accurate records of IT assets throughout their lifecycle. The coordinator will also be responsible for developing and implementing IT asset management strategies, ensuring compliance with software licensing agreements and regulations, and managing vendor relationships. The IT Service Desk & Asset Management Coordinator will support the Core office and School IT Service desk activities and report to the IT Manager. Responsibilities: Service Desk Management: Act as the single point of contact for users seeking IT support. Process incoming service requests from clients (via telephone, email, and other means). Answer all incoming telephone calls on the Service Desk support line. Create service tickets using the SNS ticketing system. Assess ticket resolution timeframe and coordinate resolution schedule with clients. Assign tickets to the appropriate SNS technical staff for resolution. Provide regular updates to users regarding resolution and progress status. Follow up with SNS technical staff to assess and promote ticket resolution – escalate tickets to other technical resources as needed to ensure successful and timely ticket resolution. Close tickets using the SNS ticketing system. Follow up with users to assess user satisfaction. Daily assessment of outstanding tickets and follow-up with SNS technical staff. Communicate schedule changes to users as needed. Communicate with users as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages. Ensure fast turnaround of user requests. Create monthly ticket reports for users. Improve user service, perception, and satisfaction. Improve productivity of SNS IT technical staff. Assist in the user equipment purchase process (create purchase request orders and follow-up for approval; order equipment). Assist as needed in the creation of reports for billing purposes. IT Asset Management: Develop and implement an IT asset management strategy, including policies and procedures for asset acquisition, deployment, maintenance, and disposal. Maintain accurate records of IT assets, including inventory, location, and status. Develop and manage the IT assets budget, including procurement, maintenance, and disposal costs. Manage vendor relationships, including drafting contracts and service level agreements. Collaborate with the procurement team to develop and maintain relationships with IT partners and to negotiate contracts and service level agreements. Work with the procurement team to develop specifications and requirements for IT assets to ensure they meet the organization needs and standards. Track IT asset orders and deliveries to ensure they are received on time and in accordance with the organization requirements. Work with the procurement team to ensure compliance with procurement regulations. Provide guidance and support to the procurement team on IT asset-related matters, including vendor selection, specifications, and requirements. Collaborate with other IT teams to ensure assets are deployed and configured properly. Ensure compliance with software licensing agreements and regulations. Develop and maintain relationships with key stakeholders, such as executive leadership, users, and regulatory bodies. Develop and maintain policies and procedures for IT asset security and access control. Develop and maintain policies and procedures for IT asset lifecycle management, including disposal and replacement. Provide regular reports to management and stakeholders on IT asset management activities and performance. Technical Knowledge and Experience Basic knowledge in desktop, network support, troubleshooting in a Microsoft, Apple environment and Linux is a plus Must have experience in using basic software applications such as Microsoft OS, Microsoft Office (Word, Excel, Outlook, etc.…), and Help Desk or Service Desk ticketing systems. Strong organizational and communication skills. Qualifications: Bachelor’s degree or equivalent experience. ITIL Certification is a must.

THE POSITION The Head – International Curriculum will drive academic excellence and innovation across Shiv Nadar School’s international programs (IB), fostering a future-ready, inquiry-driven learning culture. This role entails strategic oversight of curriculum design, pedagogy, assessment, and faculty development to ensure alignment with global standards and the school’s educational philosophy. With deep expertise in international curricula and a commitment to student-centred learning, the Head will mentor academic leaders and educators across campuses, champion interdisciplinary and experiential approaches, and lead the evolution of a rigorous, relevant, and globally benchmarked academic framework. KEY RESPONSIBILITIES Strategic Leadership & Vision Develop and articulate a cohesive vision for international curricula (PYP, MYP, DP) aligned with Shiv Nadar School’s mission and learner profile. Drive long-term planning and innovation across campuses to ensure the curriculum remains future-ready, globally benchmarked, and student-centred. Serve as a thought partner to school leaders and senior management on international education strategy and execution. Curriculum Design & Pedagogical Excellence Oversee the design, articulation, and implementation of the IB curricula, ensuring vertical and horizontal alignment across subjects and grade levels. Champion pedagogical approaches that promote inquiry, transdisciplinary learning, conceptual understanding, and learner agency. Integrate global competencies, sustainability education, and real-world application into curriculum frameworks. Assessment & Evaluation Ensure robust and authentic assessment systems that align with international standards and support student learning and reflection. Guide schools in maintaining and exceeding expectations for IB authorizations and re-evaluations. Monitor curriculum delivery and assessment practices through structured audits, documentation reviews, and data analysis. Faculty Development & Capacity Building Design and lead professional learning pathways to enhance teacher and coordinator expertise in IB frameworks. Facilitate professional learning communities, cross-campus collaboration, and pedagogical mentorship. Support the recruitment, onboarding, and continuous development of international curriculum faculty and academic leaders. Data-Informed Practice & Quality Assurance Analyze academic performance data to inform instructional improvements and strategic interventions. Establish quality assurance protocols, including internal curriculum reviews, observation cycles, and learner feedback mechanisms. Use evidence-based insights to close learning gaps and elevate overall program effectiveness. Innovation & Global Engagement Lead the integration of digital learning, experiential education, and interdisciplinary approaches within international programs. Represent Shiv Nadar School in global educational forums, fostering networks and partnerships that support continuous improvement. Stay current with international curriculum trends and policy updates, embedding innovations that enhance student learning outcomes. Inclusion, Equity & Child Development Embed inclusive practices and culturally responsive pedagogy within international classrooms. Collaborate with wellness, inclusion, and SEE learning teams to ensure holistic development and psychological safety for all students. Promote values of global citizenship, ethical leadership, and intercultural understanding within the curriculum. QUALIFICATIONS Postgraduate degree in Education or a related field; specialization in curriculum design, international education, or educational leadership preferred. Certified and experienced in at least one international curriculum framework (IB PYP, MYP, DP); training as a workshop leader, examiner, or coordinator will be an added advantage. Minimum 10 years of relevant experience in K–12 education, with at least 5 years in a senior academic leadership role within IB and/or Cambridge schools. Proven track record of leading curriculum design, faculty development, and academic strategy across multiple grade levels or campuses. Experience in managing accreditation processes with IBO, Cambridge Assessment International Education, or similar international bodies. PREFERRED KNOWLEDGE & SKILLS Deep understanding of the philosophy, frameworks, and pedagogical practices associated with IB curricula. Expertise in inquiry-based learning, concept-driven instruction, interdisciplinary planning, and differentiated teaching strategies. Strong knowledge of international assessment practices, curriculum mapping, and academic data analysis. Ability to lead and inspire cross-functional teams, mentor educators, and manage change in complex school ecosystems. Familiarity with instructional technology, digital tools, and innovation in teaching and learning. Skilled in stakeholder communication, workshop facilitation, and the creation of professional development content. Demonstrated commitment to equity, inclusion, student well-being, and culturally responsive teaching. Strategic mindset with the ability to translate vision into actionable plans while maintaining academic excellence and learner-centered focus.

Position : Digital Pedagogy Specialist (Learning Experience Designer) Location: Noida Reports to : Lead – CPD THE POSITION We are seeking a Digital Pedagogy Specialist with a strong foundation in teaching and learning who can effectively integrate technology to enhance learning outcomes. This role requires expertise in instructional design and the ability to facilitate high-quality teacher training, ensuring technology serves pedagogical goals. Key Responsibilities Instructional Design & Curriculum Development Design engaging, tech-enhanced lesson plans aligned with instructional design models (UDL, backward design, Bloom’s Taxonomy, etc.). Create storyboards, e-learning modules, assessment rubrics, and multimedia resources (videos, interactive PDFs, slide decks). Evaluate and integrate educational tools to enhance blended and online learning (both synchronous & asynchronous). Teacher Training & Facilitation Plan & conduct teacher-training workshops on effective digital pedagogy and technology integration. Coach educators on integrating technology into their practice to improve student outcomes. Support change management and adoption of digital teaching tools across teams. Technology Integration (Non-Developer) Work with common teaching platforms (Google Classroom, Moodle/Canvas, MS Teams, Zoom). Pilot and customize digital learning tools (quiz-makers, video authoring, digital whiteboards). Collaborate with curriculum developers, subject experts, and leadership to align tech tools with learning goals. Qualifications Educational credentials in pedagogy (B.Ed, M.Ed, MA in Education Technology, or equivalent). 2+ years of classroom teaching or teacher-training experience. Demonstrated knowledge of learning theories and instructional design frameworks. Experience using at least two LMS or teaching platforms and two multimedia tools. Work samples (lesson plans, e-learning storyboards, workshop agendas). Key Attributes Experience as an Instructional Designer or Digital Pedagogy Coach. Portfolio of digital modules or teacher-training videos. Experience in K-12 or higher-ed contexts.

The IT Service Desk & Asset Management Coordinator is responsible for the efficient operation of the IT Service Desk and the effective management of the organization's IT assets. In this role, you will provide exceptional technical support to end-users, ensuring timely resolution of IT issues, and maintaining accurate records of IT assets throughout their lifecycle. Additionally, you will be responsible for developing and implementing IT asset management strategies, ensuring compliance with software licensing agreements and regulations, and managing vendor relationships. You will support the Core office and School IT Service desk activities and report to the IT Manager. As the IT Service Desk & Asset Management Coordinator, your responsibilities will include acting as the single point of contact for users seeking IT support, processing incoming service requests, creating service tickets, assessing ticket resolution timeframes, coordinating resolution schedules, and providing regular updates to users. You will also be responsible for assigning tickets to the appropriate technical staff, following up on ticket resolution progress, closing tickets, and ensuring user satisfaction. Additionally, you will be involved in daily ticket assessments, user communication, and creating monthly ticket reports. In terms of IT asset management, you will develop and implement an IT asset management strategy, maintain accurate records of IT assets, manage the IT assets budget, and collaborate with the procurement team on vendor relationships and contracts. You will track IT asset orders and deliveries, ensure compliance with procurement regulations, provide guidance to the procurement team, and collaborate with other IT teams for proper asset deployment and configuration. Furthermore, you will ensure compliance with software licensing agreements, develop and maintain policies for asset security and access control, and provide regular reports to management and stakeholders on IT asset management activities. To excel in this role, you should have basic knowledge in desktop and network support, troubleshooting in Microsoft, Apple, and Linux environments, experience in using software applications like Microsoft OS and Office, and familiarity with Help Desk or Service Desk ticketing systems. Strong organizational and communication skills are essential, and a Bachelor's degree or equivalent experience is required. Additionally, ITIL Certification is a must-have qualification for this position.,

The IT Service Desk & Asset Management Coordinator is responsible for the efficient operation of the IT Service Desk and the effective management of the organization's IT assets. This role involves providing exceptional technical support to end-users, ensuring timely resolution of IT issues, and maintaining accurate records of IT assets throughout their lifecycle. The coordinator will also be responsible for developing and implementing IT asset management strategies, ensuring compliance with software licensing agreements and regulations, and managing vendor relationships. The IT Service Desk & Asset Management Coordinator will support the Core office and School IT Service desk activities and report to the IT Manager. As the IT Service Desk & Asset Management Coordinator, your responsibilities include acting as the single point of contact for users seeking IT support, processing incoming service requests, creating service tickets, assessing ticket resolution timeframe, and coordinating resolution schedules with clients. You will assign tickets to the appropriate technical staff, provide regular updates to users, follow up on ticket resolution progress, and ensure fast turnaround of user requests. Additionally, you will be involved in developing and implementing an IT asset management strategy, maintaining accurate records of IT assets, managing vendor relationships, and ensuring compliance with software licensing agreements and regulations. To be successful in this role, you must have basic knowledge in desktop and network support, troubleshooting in a Microsoft, Apple environment, and Linux is a plus. Experience in using basic software applications such as Microsoft OS, Microsoft Office, and Help Desk or Service Desk ticketing systems is required. Strong organizational and communication skills are essential for this position. A Bachelor's degree or equivalent experience is required, and ITIL Certification is a must. Overall, the IT Service Desk & Asset Management Coordinator plays a crucial role in providing technical support to end-users, managing IT assets effectively, and ensuring compliance with regulations and agreements. This position requires a proactive and detail-oriented individual who can effectively manage service desk operations and asset management activities to support the organization's IT functions.,

The Senior Communications Manager at Shiv Nadar School Core Office is a key member of the Core Team, responsible for overseeing content production and delivery, team and workflow management, stakeholder coordination, design and merchandise execution, as well as tool usage and content management. As the Senior Communications Manager, you will be tasked with creating, reviewing, and supervising the production of various collaterals such as newsletters, websites, brochures, and internal communication materials. You will collaborate closely with campus teams and stakeholders to transform inputs into engaging content and visuals while maintaining a consistent brand voice and visual identity. Managing a team of content writers, designers, and freelancers will be a crucial aspect of your role, ensuring timely project delivery and providing mentorship on design tools, content trends, and AI platforms. Additionally, you will oversee the daily operations of the creative function, including briefs, approvals, timelines, and feedback cycles. In terms of stakeholder coordination, you will liaise with departments across campuses to accurately represent events, achievements, and initiatives, serving as the central point of contact for communication and design-related requests. Your ability to translate campus-specific needs into high-quality outputs without compromising brand integrity will be essential. Leading design efforts using tools like Canva and guiding the team on layout, formatting, and asset creation are among your responsibilities. You will also drive the execution of merchandise in alignment with brand guidelines and provide support for on-ground events with various materials. Utilizing AI tools such as Adobe Firefly, ChatGPT, and Midjourney to enhance visual and copy output, as well as navigating ERP systems for workflow tracking and documentation, will be part of your daily routine. Monitoring and reporting on basic content performance metrics will also be required to support ongoing refinement efforts. The ideal candidate for this role will hold a Bachelor's degree in Communications, Marketing, Design, or a related field, along with at least 10 years of experience in communication and content delivery roles, including managing creative teams. Proficiency in Canva and familiarity with Adobe Creative Suite, as well as working knowledge of AI tools and ERP platforms, are essential. Strong attention to detail, excellent interpersonal skills, and a proactive, solution-driven approach are key attributes for success in this position.,