Solutions Architect

About Firstsource

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With an established presence in the US, the UK, India, Mexico, Australia, South Africa, and the Philippines, we make it happen for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Our real-world practitioners work collaboratively to deliver future-focused outcomes

• Job Title: Associate Director - Technology
• Location: Remote
• Function/Department: Software

Position Summary:

Experience & Qualifications:

• Experience:

  15+ years of industry experience with recent 3 years of working on productionizing enterprise applications showcasing expertise with Design Patterns using Spring suite.

Must Have Skills:

• Application Development

  : In depth knowledge of Java Stack & Spring Suite with experience in design & development of Enterprise Applications.

• Architecture Patterns

  – Understanding of architecture patterns to design large scale enterprise applications.

• Data Flow

  – Deep understanding with Data Flow to achieve scalable integrations across multiple platforms.

• Integration Pattern

  – Architectural understanding of integration patterns.

• Messaging & Streaming Integrations

  – Understanding of integration with RabbitMQ & Kafka

• APM

  – Strong concepts of APM for productionizing enterprise applications.

• Security:

  Familiarity with security best practices for web applications.

• Databases:

  Good understanding with the design of relational and document-based databases.

• Domain:

  Understanding/experience of at least one of Healthcare, Insurance or Mortgage Domain.

Good to Have Skills

• Modern Web Technologies

  – Basic understanding of modern web stacks like MERN.

• Business Process

  (BPMN) - Design & Development business processes with in-deep understanding of BPMN/BPMN2 standards.

• JBPM & Drools

  – Hands-on experience with productionizing business process & rules using JPBM & Drools/DMN engine.

• Apache Camel

  – Hands-on experience in configuration and deployment of Apache Camel based integrations.

• Version Control:

  Strong familiarity with Git and branching strategies.

• Agile Methodology:

  Comfortable working in Agile or Scrum environments.

• Cloud

  : Experience with Azure services and Azure DevOps Pipelines.

• Container & DevOps:

  Understanding of Docker, K8S and scaling.

• Document Standards:

  Understanding of EDI or XML standards e.g. 837i, 850 etc.

• AI/ML

  : Knowledge on traditional AI/ML and Generative AI concepts.

Role & Responsibilities:

• Drive the complete SDLC lifecycle from design, development and deployment of scalable, high-performance enterprise applications with modern Agile practices.
• Lead development with example by owning at least 50% of hands-on development & support activities.
• Conduct working sessions with stakeholders & architects in defining the process, solutions with standard documentation.
• Ensure the process specifications are well tracked/versioned in wiki tools.
• Mentor stakeholders and peers to increase the adaptation of low/no code tools (3rd party and custom built).
• Identify process bottlenecks & recommend solution for process & technical improvements.
• Ensure NFRs (performance, security, compliance) by means of design control and code reviews.
• Troubleshoot and resolve application issues, minimizing downtime and maintaining performance.
• Contribute to technical documentation, ensuring clarity for ongoing development and maintenance.
• Stay current with evolving technologies and industry trends to incorporate best practices into development processes and ensure adaptation of industry standards.
• Explore & evaluate features in cloud & adapt by means of integration in our platforms analysing cost benefits.
• Conduct design & code reviews to maintain the highest quality standards.
• Mentor team in fostering their growth and ensuring adherence to best practices.

⚠️ Disclaimer:

Mail to: Rathna.Priyadharshine@firstsource.com