Job
Description
We are seeking an experienced and proactive Enterprise Monitoring Administrator to join our dynamic team. As an Enterprise Monitoring Administrator, you will be responsible for overseeing the design, implementation, and maintenance of enterprise-wide monitoring systems. Your primary focus will be on ensuring the availability, performance, and reliability of our IT infrastructure, applications, and services. Key Responsibilities: Monitoring Strategy: Develop and implement an enterprise-wide monitoring strategy to proactively identify and address potential issues. Define key performance indicators (KPIs) and establish benchmarks to measure the effectiveness of monitoring systems. Tool Selection and Implementation: Evaluate, select, and implement cutting-edge monitoring tools and technologies to meet the organization's needs. Collaborate with cross-functional teams to integrate monitoring solutions into existing systems. Incident Response and Management: Develop and maintain incident response plans related to monitoring alerts. Lead and coordinate efforts to respond to and resolve incidents in a timely manner. Escalation and Alerting: Work with key stakeholders to define escalation paths. Setup alert matrix. Performance Analysis: Analyze monitoring data to identify trends, patterns, and areas for improvement. Provide insights and recommendations to optimize the performance of systems and applications. Work with application teams to gather requirements and design application-level monitoring solutions. Documentation and Reporting: Create and maintain comprehensive documentation related to monitoring configurations and processes. Generate regular reports on the health and performance of IT infrastructure for stakeholders. Qualifications: At least 3 years’ experience in an enterprise monitoring role. At least 5 years' experience in an IT infrastructure administration role. In-depth knowledge of IT and monitoring tools, such as Solarwinds, Splunk, ThousandEyes, ServiceNow Strong understanding of IT infrastructure components, technologies, and tools. Excellent communication, documentation, and reporting skills. Ability to work collaboratively in a team and manage multiple projects. Experience in working in a multi-national / multi-cultural environment is a plus Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants for these positions may need to be “U.S. persons.” “U.S. persons” are generally defined as U.S. citizens, noncitizen nationals, lawful permanent residents (or, green card holders), individuals granted asylum, and individuals admitted as refugees. MKS Instruments, Inc. and its affiliates and subsidiaries (“MKS”) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies. MKS is generally only hiring candidates who reside in states where we are registered to do business. MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at: accommodationsatMKS@mksinst.com . If applying for a specific job, please include the requisition number (ex: RXXXX), the title and location of the role
