This job looks for candidates who have grown from L0/Command Centre/NOC teams to be a SolarWinds SME. They should have proven experience of managing, mentoring, and uplifting a catch-and-dispatch L0 to a more reactive L1/L1.5 team keeping customer experience the focus. Candidates with below records/skill would be an apt fit Proven experience in the designing, implementing, upgrading, and managing SolarWinds HCO - Enterprise Scale or other SolarWinds platform versions/modules. Proven experience of working in L0/Command Centre/NOC team and hunger to uplift/upskill the team to L1/L1.5. Proficiency with one or more common IT ticketing systems preferably ServiceNow as a user. Good to have working knowledge of any scripting language. Knows how to integrate system using custom API s and/or packaged integrations. Knowledge of ITIL foundations Additional experience in working with similar observability and ITOM tools would be an excellent value add. Good knowledge related to Infrastructure management and Operations and understands the value first level teams bring to the table. Good to have experience in development of integration scripts/programs using SOAP/REST Webservices. Good to have experience integrating with Cloud Services. Outstanding communication, articulation skill both in oral and written form. Outstanding critical thinking skills. Adaptive person & openness to try different tools, technologies & concepts. Initiative-taking individual, able to work independently and in coordination with a team. Looking for a leader and not a manager who can brings can-do attitude and energy to the team.

The Senior Consultant, ADDM (Application Discovery and Dependency Mapping) is responsible for leading and delivering Application Discovery and Dependency Mapping project workstreams. They are the subject matter expert (SME) for Application Discovery and Dependency Mapping. The SME works closely with other technology SMEs to build and validate accurate application affinity groups and associated business applications within the ADDM platform. Key Responsibilities Use of Application Discovery and Dependency Mapping platforms including but not limited to Device42. Creates and maintains ADDM platform configurations to accommodate Client requirements. Configures and maintains automated discovery jobs and associated scheduling. Coordinate efforts with other SMEs, Client resources, and vendors to remediate discovery job errors. Lead ADDM workstreams including assisting in project plan development, project status reporting, coordination of Client and internal resources, and adhering to established project schedules and timelines. Independently work with Client stakeholders to ensure affinity groups and associated business applications are accurately developed and validated in the ADDM platform. Generate standard and custom reporting to support the development of project deliverables. Participate as a subject matter expert in project workshops. Maintain close communication with Client stakeholders including senior leadership on matters that require explanation, interpretation, or advice. Develop and promote relationships both internally and with client stakeholders. Participate in business development efforts for ADDM opportunities including assisting or leading POCs and demos, project scoping, and proposal development. Mentor other internal resources on the use of ADDM platforms by leading training and knowledge transfer sessions. At least five (5) years as an IT Manager, Director, or Consultant at a Management Consultant Organization (Big 4, Slalom, etc.). At least two (2) years of experience in conducting Application Discovery and Dependency Mapping with Device42. Experience with other platforms such as Flexera Foundation/Cloudscape, ServiceNow Discovery/MID, AWS Migration Evaluator, Microsoft Azure Migrate, and/or Google StratoZone is also highly preferred. Experience with other systems of record such as ServiceNow CMDB, LeanIX, Confluence, Jira, SolarWinds, Datadog, Dynatrace, etc. are also important skills used in the delivery of ADDM services. Knowledge of ITSM and ITOM processes including CMDB. Understanding of authentication technologies such as Active Directory, LDAP, TACACS, CyberArk, etc. Basic understanding of Linux/Unix shell commands. Understanding of networking topics including IP Addressing, TCP/UDP Ports, TCP/IP Protocols, load balancers, firewalls, NAT, etc. Ability to troubleshoot a network connection by using ping, traceroute, netstat and other commands. Understanding of common application architectures and components (database, middleware, web, etc.) Basic understanding of IaaS/PaaS cloud computing. Experience and/or familiarity with AWS, Azure, Google are a plus. Ability to manipulate and analyze large data sets in Microsoft Excel and Microsoft PowerBI for data visualizations. Ability to communicate esoteric technical concepts to business leaders using verbal communication and visual aids such as PowerPoint or PowerBI. Education Undergraduate degree in Computer Science, Mathematics, or similar discipline.

AHEAD is searching for a Virtualization/ VDI/ Citrix/ Horizon Engineer to be a part of our Managed Services team.Candidates are eager to learn, customer focused, an effective communicator, self-initiating and can perform most tasks without direct oversight. Our Virtualization Engineer is a valued member of the Managed Services Technical Operations Team responsible for incident management, service request management, and change management virtualization support for all Managed Services customers. This position will report to and receive direction from the Manager, Technical Operations. Roles and Responsibilities Provides Tier-2/3 technical support to clients Administer, maintain, and support a variety of complex client Horizon/Citrix environments Identify, analyse, and resolve problems on a variety of VDI platforms Handles day-to-day VMware vSphere operational tasks including but not limited to: Performance analysis of overall system health Disk and Network management, configuration, and troubleshooting Apply software updates and deploy new systems Troubleshooting performance or configuration issues on virtualization platform hardware. Perform root cause analysis for issues / provide workarounds to ensure business continuity Troubleshooting performance or configuration issues on VDI platform hardware Utilizes a variety of technology tools and procedures to respond and resolve internal and external customer issues Ensure that all incident tickets, change records and service requests are fully documented, planned, resolved, and/or executed on time and per the customers expectations and within the agreed Service Level Agreement (SLA) Create and maintain client technical documentation Communicate, internally and externally, the status of the incident ticket/service request directly with the customer or broadcast to a larger audience as defined per SLA Work with the Manager of Technical Operations to understand client business needs, identify solutions, and provide strategic recommendations Ensure that clients infrastructure is healthy, stable, documented, and configured with accepted technical best practices Manage incident/task workflow, prioritize requests, and maintain transparent communication. Manage and exceed client expectations Complete yearly training plan objectives and relevant certifications Qualifications Minimum of 8+ years of related experience with VMware and vCenter required Experience with virtualization platform hardware such as Nutanix, Dell, HPE, Cisco UCS is required Minimum of 6+ years of related experience with Citrix/Horizon. Managed Services or Consulting experience is a plus Experience with performance monitoring tools LogicMonitor, SolarWinds, Control Up, etc. Ability to effectively interact with all levels of business via phone, written communication, and in-person Team collaboration, responsiveness, ability to multi-task Strong sense of urgency, ability to set priorities and perform the job with little guidance Excellent written and verbal interpersonal skills and ability to build and maintain collaborative and positive working relationships at all levels Reporting skills critical Strong interpersonal and communication skills (written and oral) required Strong analytical and problem-solving skills Self-motivated with the ability to work in a fast-paced environment .

Job ID/Reference Code INFSYS-NAUKRI-210947 Work Experience 3-15 Job Title CISNGE - Observability Consultant Responsibilities Clearly communicate, manage, maintain, support and execute mission directives to/with the Enterprise Monitoring team.Ensure network monitoring software (SolarWinds) platforms are maintained/supported to quickly detect, diagnose, and resolve network performance problems and outages.Execute network, system, and cloud systems monitoring, and support Cybersecurity measures.Develop event products and modify and maintain event baselines prior to and during events and exercises.Serve as the subject matter expert on network and system monitoring and service delivery of assigned project delivered capabilities.Be responsible for collaborating with Windows and Linux systems engineers, application technical support analysts and developers, internal and external support teams, network infrastructure technicians and Boundary Engineers to determine requirements for filters, events, alerts, and dashboards and reporting.Perform administrative tasks for SolarWinds console, to provide application support for the respective platforms, create and maintain monitoring and notification rules.Review and update application security, apply patches, create console roles and reviews, and create and install custom Management Packs (MP) as necessary.Transfer knowledge via documentation and training to Business Technology resources and develop and maintain the team’s training plan and standard operating procedures/operating instructions.Participate in engineering team activities in a specialized engineering or technology subject area.Contribute to the technical planning process and provide technical guidance.Maintain accurate system documentation and provide training as necessary. Technical and Professional Requirements: Primary skills:Technology->Dynatrace->Digital Performance Management Tool,Technology->Infra_ToolAdministration-Others->Solarwinds,Technology->Infra_ToolAdministration-Others->Splunk Admin,Technology->Infra_ToolAdministration-PerformanceManagement->AppDynamics Preferred Skills: Technology->Infra_ToolAdministration-Others->Solarwinds Technology->Infra_ToolAdministration-Others->Splunk Admin Technology->Dynatrace->Digital Performance Management Tool Technology->Infra_ToolAdministration-PerformanceManagement->AppDynamics Technology->Infra_ToolAdministration-PerformanceManagement->Dynatrace Additional Responsibilities: Strong AppDynamics product knowledge, internals, and product REST API. Extensive industry experience in deploying AppDynamics for mission critical applications. Working experience in monitoring and performance tools. Strong technical skill sets in Java and Unix shell scripting. Exposure to full application lifecycle development including coding; testing; deployment; and post-implementation activities. Ability to develop AppDynamics Monitoring Extensions. Excellent Oral and Written Communication Skills Expertise in implementation and ongoing support for multiple, highly complex IT Infrastructure environments (on-premises and cloud) with a mix of monitoring, service management, and automation tools. Shown knowledge of UNIX Linux Windows servers. Working knowledge of one or more Infrastructures and Applications. Knowledge on Monitoring tools such as Nagios, Zabbix, SolarWinds, ScienceLogic, Ops Ramp, Manage Engine, Open NMS, PRTG etc would be an added advantage. Work with various stakeholders like development teams, product owners, and process architects' engineers to design solution architecture that meets technology guidelines to make them stable and secure. Act as an escalation point between the business customers and technical delivery to resolve issues. Actively take part and drive them to closure as per the SLA defined. Refine Service Delivery processes and appropriately contribute to improving business outcomes. App Dynamics Application Performance Monitoring, Incident Management. App Dynamics Application Performance Monitoring. Working Knowledge of any Database, Operating System, and Cloud technology. Educational Requirements Master of Business Administration,MCA,MTech,Bachelor of Engineering,BCA,BTech Service Line Cloud & Infrastructure Services * Location of posting is subject to business requirements

Company: NCR Atleos Job Title: Network Operations L2/L3 Analyst Job Location: Mumbai, India Shifts: Rotational Job Description: A Network Operations L2 Analyst plays a crucial role in maintaining and optimizing an organization's network infrastructure. Our company is growing rapidly and is searching for experienced candidates for the position of Network Operations L2 Analyst. While this is our ideal list, we will consider candidates that do not necessarily have all the qualifications but have sufficient experience and talent. Key Responsibilities Implement and support of the corporate network infrastructure. Key member of the team responsible for designing and developing scalable and highly available global network architectures to meet the firms business needs. Participate in the design, setup and configuration of complex L2/L3 switches. Maintain, create and update all network documentation and topology diagrams. Support multiple datacenters consisting of Cisco Nexus LAN (L2/L3), Console switches, ASA firewalls, Cisco UCS Fabric Interconnects, Palo Alto firewalls, Cisco Wireless LAN Controllers, Aruba Device and other miscellaneous network appliances. Research, evaluate, maintain and perform Cisco IOS code upgrades for a global network infrastructure. Leverage multiple network monitoring tools to analyze network traffic patterns to proactively identify performance issues and account for capacity planning. Work with multiple vendors routinely for support, feature enhancement and design strategy when required. Responsible for managing and maintaining SD Wan networks. Full ownership of all WAN routers, configurations, QoS policies and ensuring stability of the network 24/7. Support manage and maintain all ISP Internet connectivity for the firm from multiple carriers with multiple links in multiple locations. Support, manage and maintain network monitoring system for the firms global network. This includes network performance monitoring for WAN/LAN links, network nodes, alerting and response, network configuration management and compliance and IP address management. Support of the firms global wireless infrastructure made up of all Cisco thin AP’s and Cisco Wireless LAN Controllers. On a rotating basis, provide after hour coverage to respond to network related issues occurring either before or after support hours. When requested, attends IT meetings and scheduled teleconferences. Other duties and projects as assigned. Opportunity to embrace the position, exposure to the latest technologies and growth potential. Requirements 3 - 5+ years related work experience preferably in a professional services environment. Experience with Cisco Nexus L2/L3 switching technology. Protocols EIGRP, BGP, OSPF, HSRP, IPSEC, VPN, NAT, 802.1Q, 802.11, LACP, Spanning-tree, UDLD, BPDU, HTTP, HTTPS, DHCP, DNS. Experience with Cisco 4500, 3850, ASR/ISR routers and Nexus 7K/9K’s. Must possess a thorough understanding of Network Infrastructure and security topology. IP telephony a plus Knowledge and/or experience configuring and supporting Cisco ASA firewalls. VPN, IPS/IDS and Palo Alto. Experience with Cisco wireless technology and LAN controllers. Any prior experience Cisco ACS, Radius, TACACS, Prime or ISE. Network monitoring tools (SolarWinds, Site24x7), SNMP, Wireshark. Experience with Zscaler and/or F5 load balancers very desirable, web URL filtering is a plus but not required. Excellent written, oral and interpersonal communications skills. Ability to conduct research into network issues and products as required. Ability to communicate ideas in both technical and user-friendly language. Highly self-motivated and directed, with keen attention to detail. Proven analytical and creative problem-solving abilities. Able to prioritize and execute tasks in a high-pressure environment. Strong customer service orientation. Experience working in a team-oriented, collaborative environment. Qualification Education: Bachelor’s degree in IT / Computer Science or equivalent streams. Cisco certifications in Routing, switching and/or Wireless is an added advantage. Work Environment: This is a full-time position. Candidates must be ready to work 5 days a week from Mumbai office. Candidates should be ready to work in rotational schedules / shifts and supporting 24x7 operations.

Role : SolarWinds Administrator Location : Greater Noida Job Description: Hands - on experience in Installation, Management, deployment of Monitoring Solutions like SolarWinds, Splunk, Nagios etc. Must have 5 +years relevant experience of SolarWinds platforms and modules viz. NPM, NCM, SAM, SCM & WPM Knowledgeable on SolarWinds modules IPAM, UDT, VNQM, Pingdom, Loggly & Integration with ITSM & MOM Layer. Should be able to Scope the requirement into appropriate Deliverables in order to deliver projects. Responsible for handling escalation/on-demand calls for the delivery team on projects Must have knowledge of DR/ HA/ Standalone and distributed architectures Must be able to proactively/reactively handle issues Capable of supporting routine SolarWinds support cases Expertise in the use of network management protocols (e.g. SNMP, SNMP Traps, Syslog, ICMP, NetFlow etc.) Good knowledge of MIBs, OIDs, Orion Agents and WMI performance counters. Should have core competencies in the administration, support, and operation of the Orion SolarWinds platform and Certified on SolarWinds Products.

Job Description Skills: Must Have : Monitoring space ( New Relic , SolarWinds, and Zabbix). , Knowledge of Windows or Linux (preferably both). Experience with monitoring/observability solutions Proficiency in English (reading, writing, speaking) Experience working on projects with others and completing individual tasks Experience performing routine software maintenance tasks (user management, patching, config changes, etc.) Skills: Good to Have Automation experience with Ansible, scripting, etc. Application Performance Monitoring (APM) experience Scripting/Programing experience - Python, Powershell, .NET, etc. Agile/Scrum experience Experience with New Relic, ServiceNow and Jira Azure cloud experience

Job Description Shift Timings: 5.30 PM to 2.30 AM IST The Network and Security Engineer is responsible for designing, implementing, maintaining, and securing the organization's network infrastructure. This role involves ensuring the availability, integrity, and confidentiality of network resources, as well as proactively identifying and mitigating security risks. The ideal candidate will possess a strong understanding of networking principles, security best practices, and the ability to troubleshoot complex issues. Responsibilities: * Network Design and Implementation: * Design, configure, and implement LAN, WAN, WLAN, and VPN solutions. * Plan and execute network upgrades, expansions, and migrations. * Evaluate and recommend network hardware and software solutions. * Create and maintain network documentation, including diagrams and configurations. * Network Maintenance and Monitoring: * Monitor network performance and troubleshoot network issues. * Perform routine maintenance tasks, such as firmware upgrades and patch management. * Configure and maintain network monitoring tools. * Ensure network availability and reliability. * Security Implementation and Management: * Implement and manage security devices, such as firewalls, intrusion detection/prevention systems (IDS/IPS), and VPNs. * Develop and enforce security policies and procedures. * Monitor Network and security logs and respond to incidents. * Implement and manage endpoint security solutions. * Perform security audits. * Troubleshooting and Support: * Provide technical support to end-users and resolve network and security-related issues. * Respond to network and security alerts and incidents in a timely manner. * Collaborate with other IT teams to resolve complex issues. * Documentation and Reporting: * Maintain accurate and up-to-date network and security documentation. * Generate regular reports on network performance, security incidents, and vulnerability assessments. * Document change management procedures. * Staying Current: * Keep abreast of the latest network and security technologies and trends. * Participate in training and professional development activities. Qualifications: * Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant industry certifications (e.g., CCNA, CCNP, CompTIA Security+, CISSP) are highly desirable. * Experience: 8+ years of experience in network administration and security. * Technical Skills: * Strong understanding of networking protocols (TCP/IP, DNS, DHCP, routing, switching). * Proficiency in configuring and managing Cisco network devices (routers, switches), Firewall, Checkpoints, VPN and Load Balancers. * Experience with network monitoring and management tools (e.g., SolarWinds, PRTG, Nagios). * Knowledge of security principles and best practices. * Experience with security devices and technologies (firewalls, IDS/IPS, VPNs, SIEM). * Experience with cloud networking and security (AWS, Azure). * Experience with scripting languages such as Python, or Bash. * Experience with wireless access point networking. * Knowledge of common operating systems (Windows, Linux). * Soft Skills: * Excellent problem-solving and analytical skills. * Strong communication and interpersonal skills. * Ability to work independently and as part of a team. * Ability to prioritize and manage multiple tasks. * Strong attention to detail. Preferred Qualifications: * Experience with specific industry regulations (e.g., PCI DSS, HIPAA, GDPR). * Experience with automation and orchestration tools. * Experience with VOIP and related technologies. * Experience with zero trust implementations

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The role of Platform Support Engineer (L3) exercises excellent customer service skills along with the ability to apply technical knowledge to support processes such as Request, Incident, Problem, Change, Event, Configuration, Asset, Service Catalogue, Knowledge, and Service Portal, as well as custom scoped applications that deliver enterprise-wide business processes to NTT customers. The incumbent within the role is knowledgeable about IT Service Management, has solid experience with various technologies. What You'll Be Doing Key Roles and Responsibilities: Provides support to users/administrators of the NTT platformSupports and contributes to the growth of best practices for delivery of support servicesunderstanding of NTT platform, Cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situationsActs as a customer advocate, prioritizing and managing assigned incidents and escalations in queue with little or no supervisionEngages with the cross functional teams such as operations and engineering to build, drive and improve tools and processes for quicker issue resolutionMentors less experienced team members in the various technologies Knowledge, Skills and Attributes: Solid working knowledge of the components in cloud/web applicationsunderstanding network monitoring connectors such as SCOM, Solarwinds etc. understanding of SNMP traps and MIBs/OIDsAbility to understand and modify basic XML, JSON, Regular Expressions (RegEx)Strong understanding of the HTTP/HTTPS Request and Response CycleGood understanding of database conceptsA fundamental understanding of ITSM, CMDB and ITIL business processStrong troubleshooting/root cause isolation skillsDemonstrated creative problem-solving approach and strong analytical skillsMust be proficient with analysing log files and standard debugging conceptFamiliarity with tools and practices of the trade such as incident management, knowledgebase, defect and escalation managementSolid understanding of email infrastructure/protocolsSeasoned, experienced professional; has complete knowledge and understanding of area of specializationUses evaluation, judgment, and interpretation to select right course of actionSolid understanding of Web Services – REST and SOAP and Authentication mechanisms – Single Sign-on, LDAPMust have basic object-oriented programming skills (Java strongly preferred)Excellent written and verbal communication skills with the ability to clearly articulate solutions to technical problemsAbility to multi-task and work with high-value customer administrators and developersShould be a team player working efficiently in a collaborative environmentStrong personal commitment to quality and customer serviceProven ability to maintain a professional demeanour when handling complex user issues Academic Qualifications and Certifications: Bachelor’s degree or equivalent in Information Technology/Computer Science or relatedITIL v3 certification Required Experience: Seasoned experience providing customer facing technical supportSeasoned demonstrated experience providing web development support is highly desirableSeasoned demonstrated experience working with the ServiceNow platform (ITSM, ITOM, CSM and FSM) Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

We are looking for a Network Engineer to join our Information Technology Team in Vadodara . the candidate should have a strong understanding of networking concepts and hands-on experience with Cisco, Juniper, or Palo Alto Networks along with tools like Wireshark, Nagios, and SolarWinds. Key Responsibilities: Assist in the design, configuration, and deployment of local area networks (LANs), wide area networks (WANs), and other network infrastructure components. Monitor network performance and troubleshoot issues to ensure smooth operations and minimal downtime. Document network configurations, diagrams, and procedures for maintaining an up-to-date knowledge base. Provide end-user support and resolve network-related inquiries. Preferred Qualifications: 2 to 4 years of experience in network engineering or related roles. Bachelors degree in Computer Science, IT, Network Engineering, or a related field. Strong understanding of TCP/IP, VLANs, routing, and switching. Hands-on experience with Cisco, Juniper, Palo Alto Networks , etc. Familiarity with Wireshark, Nagios, SolarWinds , and other network monitoring tools. Experience in network performance optimization and tuning. Interested candidates can share th ere profile at Icv@alembic.co.in with the subject line "Executive - Network engineer "

Design and implement OSS solutions to support network operations and management. Develop and maintain network architecture, ensuring scalability, reliability, and performance. Conduct network analysis and optimization to improve efficiency Required Candidate profile Integrate OSS systems with existing network infrastructure and third-party applications. Provide technical guidance and support to junior engineers and other team members. Prepare documentation

Good to have : OS Ticketing, Nagios, PRTG, , Networker Tool EMC, Github, Azure DevOps, Jenkins, Sonar cube Key Responsibilities : • Alerts and events management • Incident management based on SOPs and documented procedures • Critical and major incident handling and management • Performance and availability monitoring • Escalation of incidents to on call Fisher L3 and other Fisher teams, as applicable • Categorize critical levels for incidents and service requests based on documented standards and guidelines in the SOP and runbooks • Participate in change management and maintenance work Qualifications : Any Degree Why Join Us? This is a fantastic opportunity to be at the forefront of cloud data architecture, working in a dynamic environment that fosters innovation and professional growth. Join us to make a significant impact in the way we handle data and drive business success.

Overview We are looking for Architect Azure Observability skills to join our team. The ideal candidate will support the observability and reliability of cloud infrastructure, ensuring system performance, availability, and scalability. This role involves working closely with senior engineers to develop monitoring solutions, automate operational tasks, and maintain system resilience. Responsibilities Assist in the design, implementation, and maintenance of observability solutions for Azure-based applications. Monitor system health, performance, and availability using Azure Monitor, Application Insights, and Log Analytics. Implementation experience on azure alerts and azure log analytics workspace. Candidate should be able to learn other technologies like solarwinds, elastic, AWS cloudwatch..etc Support SRE practices by automating infrastructure tasks, incident response, and root cause analysis. Develop and maintain dashboards, alerts, and reports to provide insights into system performance. Troubleshoot and resolve issues related to Azure infrastructure and application performance. Collaborate with DevOps, development, and operations teams to improve system reliability and efficiency. Implement and manage logging, tracing, and metrics collection for microservices-based architectures. Assist in developing runbooks, playbooks, and documentation for incident management and resolution. Participate in on-call rotations and proactively address potential system failures Qualifications Bachelor's degree in Computer Science, IT, or a related field (or equivalent experience). Should have minimum 7+ years of experience. Basic knowledge of Azure services, including Virtual Machines, Kubernetes (AKS), Storage, and Networking. Familiarity with observability tools like Azure Monitor, Application Insights, Grafana, or Prometheus. Understanding of logging and tracing concepts using tools like Log Analytics, Elastic Stack, or OpenTelemetry. Exposure to scripting and automation using PowerShell, Python, or Terraform. Knowledge of CI/CD pipelines and Infrastructure as Code (IaC) principles. Strong problem-solving skills and ability to work in a fast-paced environment. Good communication and collaboration skills. Preferred Qualifications: Hands-on experience with Azure DevOps or GitHub Actions. Basic understanding of SRE principles, error budgets, and SLIs/SLOs. Exposure to containerization technologies like Docker and Kubernetes. Experience with ITIL practices and incident management processes. Certification in Azure Fundamentals (AZ-900) or Azure Administrator (AZ-104) is a plus.

Dear Candidate , We are hiring a Network Engineer to design, implement, and maintain secure network infrastructure. The role requires expertise in Cisco networking, firewalls, and VPNs to ensure high performance, security, and reliability of IT networks. Key Responsibilities: Configure, monitor, and maintain routers, switches, and firewalls (Cisco, Fortinet, Palo Alto). Troubleshoot LAN, WAN, VPN, and VoIP connectivity issues. Implement network security measures , including firewall rules and intrusion detection systems . Conduct performance tuning and optimization for better efficiency. Maintain network documentation and ensure compliance with security policies . Work closely with IT security teams to prevent cyber threats. Required Skills & Qualifications: Networking: TCP/IP, VLAN, BGP, OSPF, MPLS, SD-WAN Firewalls & Security: Cisco ASA, Palo Alto, Fortinet, IDS/IPS Cloud Networking: AWS/Azure VPC, VPN, Load Balancing Experience in network automation (Python, Ansible) is a plus Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Kandi Srinivasa Delivery Manager Integra Technologies

The Network Engineer Senior is a member of the RSM technical services group and is responsible for the strategic operational support of our data center, distributed servers, and application network. The engineer will work closely with IT management and other functional groups to design, develop, deploy, and administer the company's enterprise networks. He/she must have excellent written and oral communication skills, and be able to work, collaborate and coordinate between technical and non-technical people within the company. Essential Duties Provide subject matter expertise (SME) troubleshooting support for enterprise class network services. Lead engineering and support services for SDWAN fabric network across local and international office locations. SME for network security and high availability networks. Lead the support of enterprise network technologies. Manage enterprise network monitoring systems. Support internal development team throughout development, and QA Testing process. Maintain network infrastructures and supporting technologies. Develops and maintains technical standards, procedures and techniques for the resolution of network problems to ensure maximum system availability and performance levels. Provides guidance to less skilled network engineers. Participation in product evaluation, systems testing, certification and product lifecycle management. Participation in scheduled and unscheduled system maintenance. Change Management, on-call and off-hour systems support Leads network infrastructure disaster recovery planning and practices. SME for network systems and infrastructure components. Troubleshooting application and system errors using various tools and methods. Participate in scheduled weekend system changes. Other duties as assigned EDUCATION Professional Full-time Degree & Bachelor's Degree in a related field is required. TECHNICAL SKILLS Strong knowledge of Cisco IOS Strong knowledge of Silverpeak or equivalent SDWAN technologies Strong knowledge of enterprise management of wireless infrastructures Strong knowledge of enterprise management tools such as Cisco DNA Center, Solarwinds, etc. Strong knowledge managing complex enterprise networks Strong knowledge of IT infrastructure, switching, routing, network security Strong knowledge of Windows servers and networking with Microsoft operating systems CCNA, CCNP certifications would be an added advantage EXPERIENCE 7+ years of relevant experience in an IT role supporting US-based enterprise networks - Required 7+ years working on Cisco IOS issues Required 7+ years working on Switching, Routing & Network Security Required 7+ years working on SDWAN & Silverpeak issues Required 7+ years working on Azure and AWS cloud networking issues - Required LEADERSHIP & SOFT SKILLS Ability to work as a team leader to coordinate and direct activities across multiple teams Required Ability to develop solutions within a complex operational environment Ability to think strategically but also focus on tactical and operational issues Required Ability to drive results and ensure work is accomplished properly, safely, and in a timely manner Required Ability to work independently, effectively prioritize work, manage multiple tasks, meet deadlines, and adjust work priorities as needed to meet department/organizational objectives Required

AHEAD is searching for a Virtualization Engineer to be a part of our Managed Services team. Candidates are eager to learn, customer focused, an effective communicator, self-initiating and can perform most tasks without direct oversight. Key Responsibilities Daily administration and support of core infrastructure systems Administrating and troubleshooting the issues Managing and monitoring the environment. Work with vendors to resolve virtualization and compute issues Perform root cause analysis for issues / provide workarounds to ensure business continuity Ensure that clients infrastructure is healthy, stable, documented, and configured with accepted technical best practices Skills Required: A college degree or equivalent in Information Systems or related field. Experience with VCF, SDDC Manager, ARIA suite and Vrops. VMware Certified Professional certification required but VMware Certified Advanced Professional certification is preferred Experience with Cisco UCS and Dell hardware systems is required, familiarity with Dell PowerStore would be considered a plus Operating System skills with Windows and Linux preferred Understanding PowerShell and PowerCLI as well as the ability to create and utilize scripts preferred Experience with performance monitoring tools LogicMonitor, SolarWinds, Elastic, etc. Managed Services or Consulting experience is a plus ITILv4 certification encouraged

Location: Bengaluru, India (WFO) - 5 Days a week. Job Summary: We are seeking an experienced F5 Administrator with 6+ years of expertise in managing and configuring F5 BIG-IP modules (LTM, GTM, ASM, APM). The ideal candidate should have a strong understanding of network protocols (SSL/TLS, TCP/IP, HTTP/HTTPS) and be proficient in configuring iRules, VIPs, pools, health monitors, and traffic management policies. Experience with automation tools like Ansible and Python for F5 configurations is highly desirable, along with familiarity with F5 BIG-IP deployments in cloud environments. The role requires strong troubleshooting skills and the ability to optimize application delivery and security. Key Skills: F5 Administration (LTM, GTM, ASM, APM) Network Protocols (SSL/TLS, TCP/IP, HTTP/HTTPS) F5 Configuration (iRules, VIPs, Pools, Health Monitors, Traffic Management) Automation Tools (Ansible, Python) Cloud Deployments (F5 BIG-IP in cloud environments) Key Responsibilities: • Manage and maintain F5 load balancers and associated security features. • Design, deploy, and optimize F5 environments to ensure high availability and scalability of applications. • Monitor, troubleshoot, and resolve issues related to F5 performance and configuration. • Implement traffic management rules and policies to enhance application performance. • Work closely with network and security teams to integrate F5 solutions into the overall network architecture. • Perform firmware upgrades, patches, and proactive maintenance on F5 devices. • Document and maintain standard operating procedures and technical configurations. • Provide support during high-severity incidents and after-hours support as required. Qualifications & Skills: • 6+ years of experience with F5 administration (LTM, GTM, ASM, APM). • Strong knowledge of network protocols, SSL/TLS, TCP/IP, HTTP/HTTPS. • Proficiency in configuring iRules, VIPs, pools, health monitors, and traffic management. • Familiarity with automation tools for F5 configuration (e.g., Ansible, Python). • Experience with F5 BIG-IP deployments in cloud environments is a plus. • F5 certifications (e.g., F5 Certified BIG-IP Administrator) are desirable. Benefits: • Transport and Meal Allowance: Allowance as per company policy. • Additional Perks: Opportunities for professional growth, skill development, and mentoring within a supportive and dynamic team

NO CAREER GAPS - DO NOT APPLY ON NAUKRI To Apply, WApp CV to 888-464-3032 . 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM & RMM Tools Office 365 Admin Center Windows Active Directory Windows & Mac Outlook . Call 022-4614-1600 . Required Candidate profile Excellent Written English Desktop Support & System Admin Exp - 3-4 Years Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate 6-Day Work Rotational w/off WApp: 888-464-3032

NO CAREER GAPS - DO NOT APPLY ON NAUKRI To Apply, WApp CV to 888-464-3032 . 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM & RMM Tools Office 365 Admin Center Windows Active Directory Windows & Mac Outlook . Call 022-4614-1600 . Required Candidate profile Excellent Written English Desktop Support & System Admin Exp - 3-4 Years Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate 6-Day Work Rotational w/off WApp: 888-464-3032

NO CAREER GAPS - DO NOT APPLY ON NAUKRI To Apply, WApp CV to 888-464-3032 . 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM & RMM Tools Office 365 Admin Center Windows Active Directory Windows & Mac Outlook . Call 022-4614-1600 . Required Candidate profile Excellent Written English Desktop Support & System Admin Exp - 3-4 Years Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate 6-Day Work Rotational w/off WApp: 888-464-3032

Dear Candidate, We are looking for a skilled Cloud DevOps Engineer to automate, deploy, and manage cloud infrastructure. If you have expertise in AWS, CI/CD pipelines, and Infrastructure as Code (IaC), wed love to hear from you! Key Responsibilities: Design and implement cloud-based DevOps solutions. Automate infrastructure provisioning using Terraform, Ansible, or CloudFormation. Manage CI/CD pipelines for application deployment. Monitor system performance, security, and reliability. Optimize cloud resources for cost efficiency and scalability. Troubleshoot and resolve production issues in cloud environments. Required Skills & Qualifications: Hands-on experience with AWS, Azure, or Google Cloud. Expertise in CI/CD tools (Jenkins, GitLab CI, ArgoCD). Strong scripting skills (Python, Bash, PowerShell). Knowledge of Kubernetes, Docker, and container orchestration. Familiarity with logging and monitoring tools (Prometheus, Grafana, ELK). Soft Skills: Strong analytical and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Kandi Srinivasa Delivery Manager Integra Technologies

Monitoring and analysis of organisation data which is sent over different DLP channels, and identify areas where sensitive data is getting leaked or real events. Analysis on false positive DLP incidents, and way to reduce such incidents. Required Candidate profile Experience and Knowledge of Data classification Experience and knowledge of DLP architecture System Knowledge: Forcepoint email and endpoint DLP system will be an added advantage

Job Overview: 10+ years of experience in designing and implementing scalable, secure, and efficient network and storage solutions for large-scale software development projects. Deep technical expertise in network architecture, data storage technologies, and a strong understanding of government standards and compliance requirements. Responsibilities: v Network Architecture Design: Design, implement, and maintain highly available and secure network architectures. Ensure network solutions meet performance, scalability, and security requirements. Optimize network infrastructure to support large-scale software applications and services. v Storage Solutions Development: Architect and deploy scalable and resilient storage solutions (SAN, NAS, Object Storage). Design data storage strategies to meet high availability, disaster recovery, and backup requirements. Implement data lifecycle management practices to ensure data integrity and compliance. v Infrastructure Integration: Integrate network and storage solutions with cloud environments (AWS, Azure, GCP). Ensure seamless integration of on-premises and cloud infrastructure. Collaborate with cloud architects to optimize hybrid cloud environments. v Security and Compliance: Design and implement security measures for network and storage systems in line with government standards (NIST, ISO, GDPR). Conduct regular security assessments and audits. Ensure compliance with all relevant regulations and data protection laws. v Performance Optimization: Analyze and optimize network and storage performance to meet project requirements. Implement monitoring solutions to ensure continuous performance improvement. Conduct capacity planning and scalability assessments. v Collaboration and Support: Work closely with software development and IT operations teams to support project requirements. Provide technical guidance and support for network and storage-related issues. Mentor junior engineers and promote knowledge sharing within the team. v Documentation and Reporting: Develop comprehensive documentation for network and storage architectures. Prepare reports on system performance, security, and compliance. Maintain up-to-date records of network and storage configurations. v Vendor Management: Evaluate and manage relationships with network and storage vendors. Ensure that vendor solutions meet technical and compliance requirements. Oversee procurement and implementation of vendor solutions. Qualifications: v Mandatory Minimum CCNA, CCNP certified. CCIE will be an advantage. Relevant certifications such as VMware VCP, AWS Certified Solutions Architect, or equivalent are a plus. Expertise in network technologies (e.g., routers, switches, firewalls, VPNs). Proficiency in storage technologies (e.g., SAN, NAS, SSDs, RAID). Strong knowledge of cloud platforms (AWS, Azure, GCP). v Good to have Familiarity with data protection and security standards. Experience with network monitoring and management tools v Key Technologies Knowledge Networking: Cisco, Juniper, F5, Palo Alto Storage: NetApp, EMC, HPE 3PAR, AWS S3, Azure Blob Storage Cloud: AWS, Azure, Google Cloud Platform Security: VPN, Firewalls, Encryption, Access Control Tools: Nagios, SolarWinds, Splunk, Prometheus

The Revenue Operations Organization goal is to craft and maintain the mechanism necessary to accelerate SolarWinds GTM performance. This role will report to the Director of Rev Ops Strategy at SolarWinds. This role will help build out and be accountable for internal process design & documentation, system and workflow improvement, and cadenced functional planning. The ideal candidate should have a growth mindset, strategic thinking, as well as a passion for continuous improvement. Your Impact: Lead various Rev Ops initiatives to help drive revenue growth. Improve, design, implement, and document internal processes that accelerates the evolution of the GTM organization. Oversee customer & partner data capture, processing, and analysis and overall data governance. Analyze GTM systems and processes to identify areas of improvement. Contribute to the development and implementation of GTM strategies. Facilitate communication and collaboration between sales, marketing, and other cross-functional teams to ensure alignment and shared goals. Use Reports and Dashboards to drive data hygiene in CRM and other supporting systems. Partner collaboratively with Sales, Channel, Analytics, Data, Business Applications & IT to build priorities and roadmap of executional areas. Support the Director of Rev Ops strategy in gathering business requirements, troubleshooting system issues, building out POCs for systems transformation. Your Experience: Bachelor s degree or equivalent experience required. Minimum 8 years of professional experience in sales operations, marketing operations, revenue operations, deal desk, sales enablement, data governance, or strategy. Strong experience in lead management preferred. Expertise in product, sales, channel & marketing organizations. Advanced proficiency with SFDC from a system & reporting perspective, SFDC certification is a plus. Proficiency with Tableau and Power BI. Proficiency with Microsoft excel is a must have skill. Ability to understand needs of various stakeholders and translate into an operational plan of execution. Ability to build relationships, influence and work collaboratively across multiple organizations, cross-functional partners, and stakeholders. Outstanding communication, interpersonal & presentation skills. Comfortable operating in a fast-paced, dynamic environment. High degree of responsibility and accountability.

Job Title Networking SME Responsibilities A day in the life of an Infoscion: As part of the Infosys delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain. Resolving incident & problem on network technology mainly Routing / Switching / Wireless, SDWAN, SD LAN, DC Network. Ensuring the resolution within the SLA Resolving P1 & MIM on fast track Work with networking OEM for resolution and permanent Fix Work on capacity management and Change management as per best practice Knowledge of basic troubleshooting skills in network Working closely with inter domain team to resolve tickets and meet the SLA. Manage escalations, be a trusted advisor for the customer and work closely with customers in resolving customer query and action Running the service operations in close cooperation with other IT process owners and service owners. Prepare reports as per business requirements Ensure the tickets are close with in SLA and bring efficiency in addressing Technical and Professional Requirements: Deep understanding of network protocolsSDWAN, SDLAN, TCP/IP, MPLS, BGP, OSPF, WLC, WAP, VLANs, Spanning Tree Protocol Experience working on Data center architecture (ACI, Spine & leaf, flat v/s hierarchical) SDWAN – Viptela, Silver peak, Versa, Aryaka Monitoring and Ticketing tools - SolarWinds, Cisco Prime, Cisco DNAC, BMC, Jira, Service Now Understanding of network Load balancers F5, NetScaler, VMware AVI etc. Working knowledge on DNS/DHCP/IPAM, Cloud Proxy. Monitor network performance metrics like bandwidth utilization, latency, and packet loss to identify potential issues and proactively address them Preferred Skills: Domain->Network->Data networking WAN technologies Technology->Network->CISCO technologies->CISCO ACI Technology->Network-LAN-Switches->Cisco-LAN-Switches Domain->SDN-NFV->Software Defined WAN( SDWAN) Generic Skills: Domain->Network->SDN Domain->networking->Cisco certifications Additional Responsibilities: Customer focus, Problem solving, Decision quality, Business acumen, dealing with ambiguity Peer relationship, team building, effective communicator, Integrity, collaborate Excellent interpersonal and communications skills. Able to construct effective communications in writing Industry leading OEM vendor certification at professional / expert level Effective customer facing skills Educational Requirements Master Of Engineering,Master Of Technology,Bachelor Of Science,Bachelor of Engineering,BCA,BTech Service Line Cloud & Infrastructure Services * Location of posting is subject to business requirements