Roles and Responsibilities: Provide 24x7 support for NOC operations, continuously monitoring global IT infrastructure and services. Monitor infrastructure components including servers, cloud services, network devices, communication links, storage, backup devices, telephony systems, and applications. Utilize monitoring tools to track server uptime, performance, and system health (CPU, memory, disk usage). Respond to s related to service outages or performance degradation and take necessary actions. Regularly check system logs for errors and issues. User Account Management - Create, modify, and delete users/groups, reset passwords, and manage permissions. Perform basic troubleshooting for common IT issues (e.g., printer problems, file access, network connectivity). Monitor ESXi host health and performance metrics, manage basic VM operations (start, stop, reset), and troubleshoot ESXi-related issues. Oversee database health and performance for SQL Server and Oracle, verify backup jobs, and perform basic restores. Manage storage system health , ensuring sufficient capacity and performance. Maintain and troubleshoot Active Directory services using tools like Event Viewer and AD Replication Status. AWS Monitoring: Track EC2 instance health via CloudWatch, manage S3 bucket usage, permissions, policies, versioning, and encryption. Respond to CloudWatch s for EC2, RDS, and S3 services. Network Monitoring: Track network device health (routers, firewalls), respond to s, and troubleshoot connectivity/performance issues. Oversee email system health , including monitoring queues and delivery status. Monitor Cisco ISE and Cisco Umbrella for security events, network activity, and authentication issues. Ensure regular backups of infrastructure components and perform basic restore operations when necessary. Incident Handling: Identify, troubleshoot, and resolve basic issues across servers, networking, cloud, databases, and storage. Escalate complex issues to L2/L3 teams as needed. Tools and Technologies: Experience with monitoring tools such as SolarWinds, LogicMonitor, Zabbix, Datadog, and AWS CloudWatch . Proficiency in VMware (ESXi), AWS, Azure, SQL Server, Oracle, Active Directory, and backup solutions . Knowledge of basic network troubleshooting and configuration . Experience with cloud services (AWS, GCP) and cloud-based backups. Required Skills: Basic understanding of networking concepts (OSI model, routing, VLANs). Strong communication skills to interact effectively with stakeholders. Proactive approach to incident resolution and minimizing downtime . Ability to prioritize tasks , troubleshoot effectively, and escalate when necessary. Experience & Certifications: 2-4 years of experience in a NOC or similar role , supporting IT infrastructure (servers, databases, cloud systems). Certifications in ITIL, VMware, and Cloud technologies are a plus. Required Skills NOC Operations, Network, Server

NO CAREER GAPS - DO NOT APPLY ON NAUKRI To Apply, WApp CV to 888-464-3032 . 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM & RMM Tools Office 365 Admin Center Windows Active Directory Windows & Mac Outlook . Call 022-4614-1600 . Required Candidate profile Excellent Written English Desktop Support & System Admin Exp - 3-4 Years Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate 6-Day Work Rotational w/off WApp: 888-464-3032

NO CAREER GAPS - DO NOT APPLY ON NAUKRI To Apply, WApp CV to 888-464-3032 . 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM & RMM Tools Office 365 Admin Center Windows Active Directory Windows & Mac Outlook . Call 022-4614-1600 . Required Candidate profile Desktop Support & System Admin Exp - 3-4 Years Permanent WFH Excellent Written English No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate 6-Day Work Rotational w/off WApp: 888-464-3032

Network Engineer Name:Network Engineer Role:Network EngineerIndustry:Telecom, WirelessLocation:Pune (Maharashtra)Job Type:Full TimeExperience:3- 8yearsSkills:Network, Installation, commissioning, Hardware, TelecomSalary:Best in the industryEducation:Diploma/ BTech (Electrical/ Electronics/ Computer) Description: 2–5+ years of experience in network engineering, preferably in the telecom industry. Proven expertise in telecom technologies like VoIP, MPLS, SD-WAN, LTE/5G, and fiber-optic networks.Strong knowledge of networking protocols (e.g., TCP/IP, BGP, OSPF, MPLS, SIP).Hands-on experience with network devices from major vendors (e.g., Cisco, Juniper, Huawei, Nokia).Familiarity with network monitoring tools (e.g., SolarWinds, Wireshark, Nagios). Understanding of telecom standards and technologies. Network Design & Implementation :Design and deploy scalable, high-performance telecom networks, including core, access, and transport layers.Configure and maintain routers, switches, firewalls, and other network devices.Collaborate with cross-functional teams to implement new services and optimize existing network infrastructures. Maintenance & Troubleshooting :Monitor network performance, identify bottlenecks, and ensure optimal performance through proactive maintenance.Troubleshoot and resolve network outages, performance issues, and service disruptions in a timely manner.Conduct root cause analysis for recurring issues and implement preventive measures. Network Security :Implement and enforce security protocols to safeguard the network against unauthorized access and cyber threats.Perform regular audits and vulnerability assessments to identify and mitigate risks. Documentation & Reporting :Maintain accurate network documentation, including configurations, diagrams, and policies.Generate regular performance and incident reports for management.

SolarWinds SAM (Server & Application Monitor) SolarWinds NCM (Network Configuration Manager) SolarWinds IPAM (IP Address Manager) SolarWinds NetFlow Traffic Analyzer (NTA) SolarWinds Log Analyzer SolarWinds Alerting & Reporting SolarWinds SNMP Polling & Monitoring SolarWinds API & Automation Goal here is that the resource is proactive and able to get it built out to best practice and ensuring that the internal team gets good data out of it. They need to be hands on and be able to work on their own. We already have Solarwinds in place. -Inventory reports -Capacity Reports -Refine Primary Dashboard -Set up Reporting for Daily System Statuses -Create Templates for future inclusions -Remedy erroneous or un-useful Alerts -Create site maps -Figure out why there are false positive alerts -Deploy update scripts to Cisco gear per site basis

JR REQ--- SolarWinds --6to8year---Bangalore----Gokul Kannan ---TCS C2H ---900000

Description Network Engineer Role Specific Requirements Essential Skills Cisco CCNA Certification Working Knowledge of F5 LTM and DNS Exposure to the following technologies, Cisco NX-OS, Cisco Firewalls (Firepower), Palo Alto Firewalls Experience providing operational technical support to critical systems supporting major blue-chip customers in a 24 x 7 managed services / data centre environment within an ITIL framework. Desired Skills Cisco CCNP Certification F5 LTM DNS Certification Experience working with the following technologies, Cisco Firepower, Palo Alto Firewalls, IDS, IPS Solarwinds, Blue Coat Proxy. Experience with Network Automation using Jenkins, Ansible and Python. Preferred Location Pune Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills network engineering;F5;Cisco NX-OS;F5 LTM;Cisco Firepower Languages RequiredENGLISH Role Rarity To Be Defined

Job Title CISNGE - Observability Consultant Responsibilities Clearly communicate, manage, maintain, support and execute mission directives to/with the Enterprise Monitoring team.Ensure network monitoring software (SolarWinds) platforms are maintained/supported to quickly detect, diagnose, and resolve network performance problems and outages.Execute network, system, and cloud systems monitoring, and support Cybersecurity measures.Develop event products and modify and maintain event baselines prior to and during events and exercises.Serve as the subject matter expert on network and system monitoring and service delivery of assigned project delivered capabilities.Be responsible for collaborating with Windows and Linux systems engineers, application technical support analysts and developers, internal and external support teams, network infrastructure technicians and Boundary Engineers to determine requirements for filters, events, alerts, and dashboards and reporting.Perform administrative tasks for SolarWinds console, to provide application support for the respective platforms, create and maintain monitoring and notification rules.Review and update application security, apply patches, create console roles and reviews, and create and install custom Management Packs (MP) as necessary.Transfer knowledge via documentation and training to Business Technology resources and develop and maintain the team’s training plan and standard operating procedures/operating instructions.Participate in engineering team activities in a specialized engineering or technology subject area.Contribute to the technical planning process and provide technical guidance.Maintain accurate system documentation and provide training as necessary. Technical and Professional Requirements: Primary skills:Technology->Dynatrace->Digital Performance Management Tool,Technology->Infra_ToolAdministration-Others->Solarwinds,Technology->Infra_ToolAdministration-Others->Splunk Admin,Technology->Infra_ToolAdministration-PerformanceManagement->AppDynamics Preferred Skills: Technology->Infra_ToolAdministration-Others->Solarwinds Technology->Infra_ToolAdministration-Others->Splunk Admin Technology->Dynatrace->Digital Performance Management Tool Technology->Infra_ToolAdministration-PerformanceManagement->AppDynamics Technology->Infra_ToolAdministration-PerformanceManagement->Dynatrace Additional Responsibilities: Strong AppDynamics product knowledge, internals, and product REST API. Extensive industry experience in deploying AppDynamics for mission critical applications. Working experience in monitoring and performance tools. Strong technical skill sets in Java and Unix shell scripting. Exposure to full application lifecycle development including coding; testing; deployment; and post-implementation activities. Ability to develop AppDynamics Monitoring Extensions. Excellent Oral and Written Communication Skills Expertise in implementation and ongoing support for multiple, highly complex IT Infrastructure environments (on-premises and cloud) with a mix of monitoring, service management, and automation tools. Shown knowledge of UNIX Linux Windows servers. Working knowledge of one or more Infrastructures and Applications. Knowledge on Monitoring tools such as Nagios, Zabbix, SolarWinds, ScienceLogic, Ops Ramp, Manage Engine, Open NMS, PRTG etc would be an added advantage. Work with various stakeholders like development teams, product owners, and process architects' engineers to design solution architecture that meets technology guidelines to make them stable and secure. Act as an escalation point between the business customers and technical delivery to resolve issues. Actively take part and drive them to closure as per the SLA defined. Refine Service Delivery processes and appropriately contribute to improving business outcomes. App Dynamics Application Performance Monitoring, Incident Management. App Dynamics Application Performance Monitoring. Working Knowledge of any Database, Operating System, and Cloud technology. Educational Requirements Bachelor of Engineering Service Line Cloud & Infrastructure Services * Location of posting is subject to business requirements

We are seeking a highly skilled and motivated Team Leader for our Server Operations L1 Monitoring team. The successful candidate will be responsible for overseeing a team that manages Azure Monitor, Oracle Infrastructure, SolarWinds, and BMC Helix Control-M, including the scheduling work of BMC Helix Control-M. This role requires a proactive leader with a strong technical background and excellent team management skills. Key Responsibilities: Lead and manage the L1 Monitoring team to ensure 24x7 monitoring and support. Oversee the use and maintenance of Azure Monitor, Oracle Infrastructure, SolarWinds, and BMC Helix Control-M. Ensure timely and accurate scheduling work using BMC Helix Control-M. Monitor system performance and troubleshoot issues to ensure optimal operation. Develop and implement monitoring strategies and procedures. Provide training and support to team members. Collaborate with other IT teams to resolve complex issues. Prepare and present regular reports on system performance and team activities. Maintain up-to-date knowledge of industry trends and best practices. All other leadership roles and responsibilities like preparing roster, Leave and Attendance management, etc. Requirements: Minimum 5 years of experience with Azure Monitor, Oracle Infrastructure, SolarWinds, and BMC Helix Control-M. Proven experience in a leadership or supervisory rolefor minimum of 3 years . Strong understanding of IT infrastructure and monitoring tools. Excellent problem-solving and analytical skills. Ability to work in a fast-paced, 24x7 team. Strong communication and interpersonal skills. Relevant certifications in Azure, Oracle, SolarWinds, or BMC Helix Control-M are an added advantage. Qualifications: Bachelors degree in computer science/information technology or a related field, or equivalent experience. Experience with scheduling work in BMC Helix Control-M. Familiarity with ITIL processes and best practices. Ability to manage multiple tasks and priorities effectively. Work Environment: This is a full-time position. Candidates must be ready to work 5 days a week from Mumbai office. Candidates should be ready to work in rotational schedules/shifts and support 24x7 operations. Offers of employment are conditional upon passage of screening criteria applicable to the job.

Responsible for issuing an acknowledgment On Time and own the full responsibility to drive the key metrics MTTA (Mean Time to Acknowledge) & MTTE (Mean time to Engage) Ability to correlate alerts and create a meaningful picture to conclude an impact Ability to understand and correlate logs to problems Aggressively chase the relevant On Call teams to Engage the final resolver for the Incident in the shortest possible time Log all Incident/Service Request details, allocating categorization and prioritization codes Record and classify received Incidents and undertake an immediate effort in order to restore a failed Service as quickly as possible Keep users informed about their Incidents status at agreed intervals Provide first-line investigation and diagnosis of all Incidents Verify resolution with users and resolve Incidents in the ITSM tool Escalate Major Incidents to the Incident Commander & others as per Escalation Matrix Escalate Incidents at risk of breaching Service Level Agreement to the Incident Coordinator or others as required Who can be deployed for this role Qualification: BSc, B Tech (other Graduation also works provided they have relevant experience) 1-3 years of experience in Monitoring distributed systems Knowledge of Nmon, Nagios, Grafana, Solarwinds Orion, Centreon OR any such monirning tool is mandatory Knowledge of basic ITIL concepts of Alerting and Incident Management Exposure to working in a 24/7 production operations support environment and Incident Management Need to work in Rotational shifts Work location: Hyderabad (No Work From Home)

Responsible for issuing an acknowledgment On Time and own the full responsibility to drive the key metrics MTTA (Mean Time To Acknowledge) & MTTE (Mean time to Engage) Ability to correlate alerts and create a meaningful picture to conclude an impact Ability to understand and correlate logs to problems Aggressively chase the relevant On Call teams to Engage the final resolver for the Incident in the shortest possible time Log all Incident/Service Request details, allocating categorization and prioritization codes Record and classify received Incidents and undertake an immediate effort in order to restore a failed Service as quickly as possible Keep users informed about their Incidents status at agreed intervals Provide first-line investigation and diagnosis of all Incidents Verify resolution with users and resolve Incidents in the ITSM tool Escalate Major Incidents to the Incident Commander & others as per Escalation Matrix Escalate Incidents at risk of breaching Service Level Agreement to the Incident Coordinator or others as required Who can be deployed for this roleExcellent communication & interpersonal skills Qualification: BSc, B Tech (other Graduation also works provided they have relevant experience) 0-6 month of experience in Monitoring distributed systems Knowledge of Nmon, Nagios, Grafana, Solarwinds Orion, Centreon OR any such monirning tool is mandatory Knowledge of basic ITIL concepts of Alerting and Incident Management OK to working in a 24/7 production operations support environment and Incident Management Need to work in Rotational shifts Work location: Hyderabad (No Work From Home)

Responsible for issuing an acknowledgment On Time and own the full responsibility to drive the key metrics MTTA (Mean Time to Acknowledge) & MTTE (Mean time to Engage) Ability to correlate alerts and create a meaningful picture to conclude an impact Ability to understand and correlate logs to problems Aggressively chase the relevant On Call teams to Engage the final resolver for the Incident in the shortest possible time Log all Incident/Service Request details, allocating categorization and prioritization codes Record and classify received Incidents and undertake an immediate effort in order to restore a failed Service as quickly as possible Keep users informed about their Incidents status at agreed intervals Provide first-line investigation and diagnosis of all Incidents Verify resolution with users and resolve Incidents in the ITSM tool Escalate Major Incidents to the Incident Commander & others as per Escalation Matrix Escalate Incidents at risk of breaching Service Level Agreement to the Incident Coordinator or others as required Who can be deployed for this roleQualification: BSc, B Tech (other Graduation also works provided they have relevant experience) 1-3 years of experience in Monitoring distributed systems Knowledge of Nmon, Nagios, Grafana, Solarwinds Orion, Centreon OR any such monirning tool is mandatory Knowledge of basic ITIL concepts of Alerting and Incident Management Exposure to working in a 24/7 production operations support environment and Incident Management Need to work in Rotational shifts Work location: Hyderabad (No Work From Home)

Responsible for issuing an acknowledgment On Time and own the full responsibility to drive the key metrics MTTA (Mean Time To Acknowledge) & MTTE (Mean time to Engage) Ability to correlate alerts and create a meaningful picture to conclude an impact Ability to understand and correlate logs to problems Aggressively chase the relevant On Call teams to Engage the final resolver for the Incident in the shortest possible time Log all Incident/Service Request details, allocating categorization and prioritization codes Record and classify received Incidents and undertake an immediate effort in order to restore a failed Service as quickly as possible Keep users informed about their Incidents status at agreed intervals Provide first-line investigation and diagnosis of all Incidents Verify resolution with users and resolve Incidents in the ITSM tool Escalate Major Incidents to the Incident Commander & others as per Escalation Matrix Escalate Incidents at risk of breaching Service Level Agreement to the Incident Coordinator or others as required Who can be deployed for this roleExcellent communication & interpersonal skills Qualification: BSc, BTech (other Graduation also works provided they have relevant experience) 0-6 month of experience in Monitoring distributed systems Knowledge of Nmon, Nagios, Grafana, Solarwinds Orion, Centreon OR any such monirning tool is mandatory Knowledge of basic ITIL concepts of Alerting and Incident Management OK to working in a 24/7 production operations support environment and Incident Management Need to work in Rotational shifts Work location: Hyderabad (No Work From Home)

At SolarWinds, we re a people-first company. Our purpose is to enrich the lives of the people we serve including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you re looking to build your career with an exceptional team, you ve come to the right place. Join SolarWinds and grow with us! Your Role: We are seeking a Sr. Staff Site Reliability Engineer (Infrastructure Site Reliability Engineering) with extensive experience in Kubernetes, GitOps, AWS AZURE to lead our Site Reliability Engineering (SRE) team. The successful candidate will deeply understand SRE practices and have a track record of implementing high-quality site reliability engineering practices (SLAs, SLOs, Proactive Alert Management, Incident Response/Review, Postmortems, etc.). In this role, you will work with our SRE and cross-functional engineering teams to lead, develop, and operate our development and production infrastructure and operations Your Impact Collaborate with software engineering teams to define infrastructure requirements, drive best practices in monitoring, incident response, and automation, ensuring seamless integration and optimal performance of applications and systems Led and mentored a team of SREs, providing technical guidance and support to ensure the ongoing reliability and performance of our systems Play a key role in driving the automation, tools, and observability initiatives, assuming ownership of designing and implementing scalable and efficient solutions. Leading the response to production incidents, conducting comprehensive learning reviews, driving continuous improvement initiatives, and actively participating in an on-call rotation, fostering a culture of learning, resilience, and ongoing enhancement within our systems. Establish and drive operations performance through SLOs Provide project management, sprint planning, and road-mapping support to the SRE team Demonstrate proficiency in technical skills, exhibit an expert-level understanding of relevant technologies and tools, and use this knowledge to mentor and support team members, helping them improve their skills and succeed in their roles. Ideal Attributes Strong customer orientation Excellent interpersonal and organizational skills Attention to detail and focus on quality Strong communication skills to effectively liaise with both technical and non-technical staff Ability to act decisively and work well under pressure Must be a collaborative problem solver Strong bias for ownership and action Qualifications: At least 13 + years of experience designing, building maintaining SAAS environments 8+ years of experience designing, building maintaining AWS/AZURE infrastructure with Terraform 5+ years of experience building and running Kubernetes clusters Experience with observability (monitoring - logging, tracing, metrics) Experience with GitOps CI/CD processes Experience with coding Python, Go (Golang) bash Experience with security operations - security policies, infrastructure, key management, setup of encryption at rest, and transport Experience in mentoring and fostering the professional development of team members, promoting a culture of continuous learning and collaboration.

At SolarWinds, we re a people-first company. Our purpose is to enrich the lives of the people we serve including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you re looking to build your career with an exceptional team, you ve come to the right place. Join SolarWinds and grow with us! Your Impact As a Senior Staff Product Manager, Platform Signals Alerting, you will define and drive the strategy for eventing, alerting, and observability across the platform. Your work will impact how we surface critical signals, reduce noise, and enable engineering teams to act on meaningful events in real-time. You ll collaborate with engineering, SREs, and other product teams to ensure that our platform can detect, process, and respond to signals at scale. This role is highly strategic and technical, requiring deep expertise in event-driven architectures, distributed systems, and alerting frameworks. What You ll Do Own the product strategy and roadmap for platform-level signals, alerting, and eventing systems. Define best practices for signal processing, noise reduction, and actionable alerting across the platform. Partner with engineering, SREs, and infrastructure teams to ensure platform reliability and operational excellence. Improve observability, logging, and monitoring across distributed services. Work with internal and external stakeholders to shape how alerts and events are consumed, routed, and visualized. Establish key KPIs and SLAs for system health, signal fidelity, and incident response efficiency. Influence the long-term architecture and scalability of event-driven systems at SolarWinds. What We re Looking For 8+ years of product management experience, with at least 4+ years working on platforms, observability, or event-driven architectures. Experience building alerting, monitoring, or eventing systems at scale. Strong technical understanding of distributed systems, logging pipelines, and observability frameworks. Ability to work cross-functionally with engineering, SREs, and leadership to drive technical and business outcomes. Proven ability to balance signal fidelity vs. noise reduction in large-scale alerting systems. Strong data-driven mindset with experience defining and tracking KPIs for operational health. Excellent communication skills, with the ability to translate complex technical challenges into clear product strategies. Nice to Have Experience with Kafka, Pulsar, OpenTelemetry, Prometheus, Grafana, or similar technologies. Background in incident management, reliability engineering, or security alerting. Experience leading high-availability, mission-critical platform services.

As a Junior DevOps Engineer, you will play a crucial role in managing and optimizing our infrastructure, ensuring the seamless deployment and operation of our applications. This role is ideal for a proactive individual with a good understanding of DevOps practices, cloud technologies, automation, and Infrastructure as Code (IaC). The successful candidate will be expected to work in various shifts for a 24*7 environment to address any critical issues that may arise . Key Responsibilities: Industry Knowledge: Basic understanding of Financial Services or Settlement Systems. IT Management Tools: Use ServiceNow or JIRA for incident and task management. Infrastructure: Solid knowledge of IT hardware, networking, operating systems, and Active Directory. Web Servers: Configure and support Microsoft IIS or Apache Tomcat. Cloud Experience: Work with cloud platforms such as Azure, AWS, or GCP. Configuration Management: Manage and maintain configuration settings for applications and infrastructure using Infrastructure as Code (IaC) tools like Terraform, CloudFormation, or Ansible. Certificate Management: Handle the issuance, renewal, and management of SSL certificates. Databases: Proficient in SQL and database management. Scripting: Proficiency in PowerShell, Bash, Python, Ansible, .NET, or JavaScript. Application Performance/System Monitoring: Ensure high availability and reliability using tools like Dynatrace, SolarWinds, AppDynamics, DotCom, Site24/7, Grafana, or NewRelic. Middleware Tools: Support middleware and automation tools like ActiveBatch, RabbitMQ, UiPath, and Tibco. Infrastructure Design: Assist in designing and maintaining scalable, secure infrastructure. Release Management: Implement, monitor, and manage CI/CD pipelines. Collaboration: Work with development teams for smooth application delivery. Security: Follow security best practices and address vulnerabilities. 24/7 Support: Provide on-call support for critical issues. Continuous Improvement: Enhance system performance and scalability. Knowledge Management: Document and share knowledge effectively. ITIL Framework: Follow ITIL best practices. Qualifications: Bachelors degree in Computer Science, Engineering, or a related field. 2-3 years of experience in supporting business-critical application systems. Experience in DevOps or a related role. Experience with cloud platforms (AWS, Azure, GCP). Proficiency in scripting languages (PowerShell, Python, Bash, etc.). Familiarity with containerization and orchestration (Docker, Kubernetes). Knowledge of configuration management (IIS Web server or Apache Tomcat). Understanding of knowledge management principles and practices. Ability to operate within the ITIL framework. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills. Ability to work in a fast-paced, 24*7 environment.

Project Role :Application Tech Support Practitioner Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills :NNM Tools Administration Good to have skills :NA Minimum 5 year(s) of experience is required Educational Qualification :a:B-Tech/M-Tech/MCA Summary:As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality and use exceptional communication skills to keep our world-class systems running smoothly. Your role will involve accurately defining client issues and designing resolutions based on deep product knowledge. You will play a crucial role in ensuring client satisfaction and maintaining the integrity of our systems. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Ensure effective communication and coordination between the client and the system or application. Identify and analyze client issues, and design appropriate resolutions. Maintain a deep understanding of the product and its functionalities. Conduct regular system checks and troubleshoot any issues that arise. Professional & Technical Skills: Must To Have Skills:Proficiency in NNM Tools Administration. Good To Have Skills:Experience with network monitoring tools such as SolarWinds or Nagios. Strong understanding of IT infrastructure and network management. Experience in troubleshooting and resolving technical issues. Knowledge of scripting languages such as Python or PowerShell. Familiarity with ITIL processes and best practices. Additional Information: The candidate should have a minimum of 5 years of experience in NNM Tools Administration. This position is based in Noida. A B-Tech/M-Tech/MCA degree is required. Qualifications a:B-Tech/M-Tech/MCA

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : IBM Tivoli Netcool Good to have skills : No Function Specialty Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work on various platforms, implementing technology at the operating system-level and troubleshooting at L1 and L2 levels. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Ensure timely resolution of technical issues. Collaborate with cross-functional teams to address system and software issues. Document troubleshooting steps and solutions for future reference. Stay updated on the latest technologies and trends in the industry. Provide training and guidance to junior team members. Professional & Technical Skills: Must To Have Skills:Proficiency in IBM Tivoli Netcool. Strong understanding of network protocols and configurations. Experience in system administration and maintenance. Knowledge of ITIL framework and best practices. Familiarity with ticketing systems and incident management processes. "Accenture GenWizard*, GenAI, Client Tools – SCOM, Solarwinds, Netcool, Azure Monitor" Additional Information: The candidate should have a minimum of 3 years of experience in IBM Tivoli Netcool. This position is based at our Jaipur office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : IBM Tivoli Netcool Good to have skills : No Function Specialty Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Implement new technologies for system and software maintenance Conduct regular system and software audits for performance optimization Professional & Technical Skills: Must To Have Skills:Proficiency in IBM Tivoli Netcool Strong understanding of system and software troubleshooting Experience in hardware and software support Knowledge of operating system-level implementation Familiarity with server and network maintenance "Accenture GenWizard*, GenAI, Client Tools – SCOM, Solarwinds, Netcool, Azure Monitor" Additional Information: The candidate should have a minimum of 5 years of experience in IBM Tivoli Netcool This position is based at our Gurugram office A 15 years full time education is required Qualifications 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Automation in Systems Integration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Implement new technology solutions Conduct regular system audits Train team members on new technologies Professional & Technical Skills: Must To Have Skills:Proficiency in Automation in Systems Integration Strong troubleshooting skills Experience in hardware/software support Knowledge of server and network areas Familiarity with software solutions/vendors/brands SCOM, Netcool, Solarwinds, UIPath, SailPoint, Commvault, NetApp Additional Information: The candidate should have a minimum of 5 years of experience in Automation in Systems Integration. This position is based at our Jaipur office. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Automation in Systems Integration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. You will implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Implement hardware/software support for systems and software products. Troubleshoot basic and intermediate level technical issues. Provide ongoing technical maintenance for production and development systems. Collaborate with team members to address technical challenges. Assist in the implementation of technology solutions across server and network areas. Professional & Technical Skills: Must To Have Skills:Proficiency in Automation in Systems Integration. Strong understanding of system integration processes. Experience in troubleshooting hardware and software issues. Knowledge of operating system-level technology implementation. Familiarity with various software solutions/vendors/brands. SCOM, Netcool, Solarwinds, UIPath, SailPoint, Commvault, NetApp Additional Information: The candidate should have a minimum of 3 years of experience in Automation in Systems Integration. This position is based at our Jaipur office. A 15 years full time education is required. Qualifications 15 years full time education

Title: Sr. EMS Analyst Location: Gurgaon, India Job Description Who We Are: Fareportal is a travel technology company powering a next-generation travel concierge service. Utilizing its innovative technology and company owned and operated global contact centers, Fareportal has built strong industry partnerships providing customers access to over 600 airlines, a million lodgings, and hundreds of car rental companies around the globe. With a portfolio of consumer travel brands including CheapOair and OneTravel, Fareportal enables consumers to book-online, on mobile apps for iOS and Android, by phone, or live chat. Fareportal provides its airline partners with access to a broad customer base that books high-yielding international travel and add-on ancillaries. Fareportal is one of the leading sellers of airline tickets in the United States. We are a progressive company that leverages technology and expertise to deliver optimal solutions for our suppliers, customers, and partners. FAREPORTAL HIGHLIGHTS: Fareportal is the number 1 privately held online travel company in flight volume. Fareportal partners with over 600 airlines, 1 million lodgings, and hundreds of car rental companies worldwide. 2019 annual sales exceeded $5 billion. Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites. Fareportal, with its global workforce of over 2,600 employees, is strategically positioned with 9 offices in 6 countries and headquartered in New York City. Job Description and Responsibilities: Monitor on 24 x7 basis health of Servers/Network/Applications/Websites/APIs and report alarms utilizing network/systems/Application/Websites monitoring tools. Hands-on working on enterprise monitoring tools, i.e. MS SCOM/SolarWinds/ AppInsight/Elastic/Grafana/Promethus along with SAAS base monitoring solutions i.e. Rigor/Website pulse/Catchpoint etc. Should have clear understanding on public cloud i.e. AWS and Azure, its monitoring solution, Datadog/CloudWatch/Appinsight etc. Identify, diagnose, and resolve issues. Create and maintain comprehensive documentation. Strong problem-solving and trouble-shooting skills. Monitor performance, capacity, and availability of the IT components on an ongoing basis. Recommend improvements in technologies and practices to increase uptime. Collect and review performance reports for various systems, and report trends in Network, Server, Application & Websites performance. Provide timely response to all incidents, outages and performance alerts. Categorize issues for escalation to appropriate technical teams. Should have clear understanding of Incident Management experience and mandatory (P1/P2). Should have clear understanding on Change as well Problem Management as well. • Ensure timely follow up with cross-functional teams via e-mails, phone calls and slack. Willing to do rotational shifts, 24 x 7. Required Skills & Qualifications: 2+ years experience in Enterprise Monitoring Tools, Applications, Servers monitoring and troubleshooting or similar role. Work experience on Windows Servers, SQL, Network equipment. Familiarity with scripting, network security, firewalls or Linux environment. Bachelor’s Degree/Diploma in Computer Science, Information Systems, Engineering, Business or technical discipline Preferred Skills & Qualifications: Willing to do rotational shifts, 24 x 7. Strong problem-solving and trouble-shooting skills. Aptitude for learning new technologies, interest in professional development. Good Technical Skills in Networks, Firewalls, Servers. Good communicator with a natural aptitude for dealing with people. Should be a team player. Quick learner and able to deal with a wide range of issues. Good analytical skills and able to collate and interpret data from various sources. Ability to assess and prioritize faults and respond or escalate accordingly. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Fareportal reserves the right to change the job duties, responsibilities, expectations or requirements posted here at any time at the Company’s sole discretion, with or without notice.

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Solarwinds Administration Good to have skills : Splunk Administration, AppDynamics Administration, Dynatrace Administration, No Function Specialty Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Job Summary :We are seeking an experienced SolarWinds Administrator to lead the implementation and management of our network and systems monitoring solutions. The ideal candidate will possess deep knowledge of SolarWinds, strong troubleshooting skills, and the ability to work collaboratively with development and operations teams to enhance network and system performance.Key Responsibilities: SolarWinds Administration: Install, configure, and maintain SolarWinds environments for various applications and services. Manage user roles, permissions, and access controls within SolarWinds. Monitor and optimize SolarWinds performance, ensuring that metrics and alerts are properly configured. Development and Customization: Develop and implement custom dashboards, reports, and alerts tailored to business needs. Create and configure custom instrumentation for applications to capture key performance metrics. Collaborate with development teams to integrate SolarWinds with CI/CD pipelines. Performance Monitoring and Troubleshooting: Analyze network and system performance data to identify bottlenecks, anomalies, and areas for improvement. Troubleshoot and resolve issues related to network and system performance using SolarWinds tools and features. Conduct root cause analysis of performance issues and present findings to stakeholders. Qualifications: Education:Bachelor's degree in Computer Science, Information Technology, or a related field. Experience:5-10 years of experience with SolarWinds, including administration and development roles. Technical Skills: Strong understanding of network and system architecture and performance metrics. Proficiency in scripting languages such as PowerShell, Python, or Bash. Experience with database technologies (SQL, NoSQL) and cloud platforms (AWS, Azure, GCP). Analytical Skills:Excellent problem-solving abilities and a strong analytical mindset focused on performance optimization. Certifications:External certifications related to SolarWinds or network/system administration are highly desirable. Communication:Strong verbal and written communication skills, with the ability to convey technical concepts to non-technical audiences.Work Location:Bangalore / Gurugram / Pune / Hyderabad / Mumbai / Noida / KolkataWork Schedule:Must work from the office 5 days a week on rotational shifts. Qualifications 15 years full time education

NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV to 888-464-3032 . 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM & RMM Tools Office 365 Admin Center Windows Active Directory Windows & Mac Outlook etc . Call Sanjay 022-4614-1600 . Required Candidate profile Desktop Support & System Admin Exp - 3-4 Years Permanent WFH Excellent Written English No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate 6-Day Work Rotational w/off WApp: 888-464-3032

Job Description We are looking for a skilled and motivated Network Engineer to join our team. The ideal candidate will design, implement, and maintain robust network solutions to ensure optimal performance, security, and scalability in a data center environment. Responsibilities : Design and deploy data center network architecture, including switches, routers, firewalls, and load balancers. Install, configure, and maintain network hardware, software, and applications in the data center environment. Develop and maintain comprehensive network documentation, such as network topology, IP addressing, and diagrams. Collaborate with IT teams to integrate networks with servers, applications, and security systems. Monitor network performance and provide proactive analysis to identify potential issues. Troubleshoot and resolve network-related problems, including outages and connectivity issues. Stay updated on industry trends, emerging technologies, and best practices for data center networking. Manage OS installations (Windows and Linux Systems) and RAID setups. Experience required- Min 3 years or 3 +years with Team handling Experience Qualifications: Bachelor s degree in Computer Science, Information Technology, or a related field. Strong understanding of networking technologies, including routing and switching protocols, firewalls, load balancers, and VPNs. Experience with network monitoring and analysis tools such as Wireshark, SolarWinds, or Nagios. Knowledge of network security concepts, including access control, threat management, and vulnerability assessment. Excellent problem-solving and analytical skills. Strong communication and collaboration abilities. Ability to thrive in a fast-paced, dynamic environment. Why Join Us Be part of a dynamic team focused on cutting-edge data center operations. Opportunity to work on complex and large-scale network environments. Continuous learning and professional development in network engineering. Specification: Candidates from Maharshtra will be preferred.