Software Testing Specialist

Role Summary

The Associate Director – Testing will provide strategic and hands-on leadership to drive quality, efficiency, and continuous improvement across multiple product lines. This role is responsible for defining and executing end-to-end QA and testing strategies, embedding quality throughout the SDLC, and building high-performing testing teams. The ideal candidate brings deep technical expertise in modern testing practices, strong people leadership, and a product-focused mindset to ensure reliable, scalable, and high-quality software releases.

Roles & Responsibilities

• Define and own the end-to-end

  QA and Testing strategy, roadmap, and operating model

  across products and features
• Embed quality early in the

  Software Development Life Cycle (SDLC)

  in partnership with Product, Engineering, and Architecture teams
• Champion best-in-class testing practices including

  test automation, regression, performance, and security testing

• Design, scale, and maintain

  robust and resilient test automation frameworks

  and tooling
• Establish and enforce

  quality gates, standards, and release readiness criteria

  for all product releases
• Oversee

  defect management processes

  , Root Cause Analysis (RCA), and corrective actions to reduce production issues
• Drive adoption of new tools and technologies to improve test coverage and efficiency
• Define, track, and present

  quality metrics and dashboards

  to senior leadership and stakeholders
• Act as the primary point of contact for all QA-related initiatives, ensuring transparency and cross-functional alignment
• Manage

  resource planning, utilization, and vendor partnerships

• Lead, mentor, and develop QA Managers, Test Leads, and Engineers to build a high-performing testing organization
• Conduct performance reviews, define KPIs, and drive long-term talent development within the Testing function
• Foster a culture of

  ownership, continuous improvement, collaboration, and accountability

Education

• Bachelor’s degree in Engineering, Computer Science, or a related field
• Master’s degree is preferred

Experience

• 15+ years of progressive experience in

  Software Quality Assurance and Testing

• 3–5+ years of experience in senior leadership roles managing

  multiple teams and product portfolios

• Proven experience building and scaling QA practices within a

  product-based IT organization

• Hands-on experience supporting

  mobile application development and testing environments

• Experience working in

  regulated industries

  (e.g., Healthcare) is a strong advantage

Skills

• Strong expertise in

  test automation frameworks and tools

  (Selenium with Java, Playwright, Appium)
• Deep knowledge of

  QA methodologies

  including Agile, Scrum, DevOps, and CI/CD
• Experience with

  cloud platforms

  (Azure preferred), microservices architecture, and API testing
• Hands-on exposure to

  performance and load testing tools

  (JMeter, LoadRunner)
• Working knowledge of

  security testing concepts and tools

• Excellent leadership, stakeholder management, and communication skills
• Strong analytical, problem-solving, and decision-making capabilities
• Ability to thrive in

  fast-paced, evolving product environments

• High ownership, accountability, and results-driven mindset