Software Developer

Introduction

Your Role And Responsibilities

• Analyse and understand requirements, Plan implementation schedule, Develop, Unit test, document and deliver changes to customers.
• Own and implement customer request for enhancements (RFEs), Modernisation & Serviceability improvements.
• Work on defect fixing and provide resolution to customer reported bugs (known issues) and internally found bugs.
• Provide dev triage to customer reported issues (PMRs) that support team can’t resolve and find solutions.
• Look for avenues to recommend, or implement, new solutions or improvements to existing technical support tools, procedures, or processes.
• Collaborate with other development and support teams to find appropriate solutions.
• Communicate with the team and management regularly and keep them updated of the status and progress.
• Participate in department objectives such as building the knowledge base, improving serviceability, mentoring team members, and contributing to high customer satisfaction.
  

Preferred Education

Required Technical And Professional Expertise

• 3 to 6 years of overall experience in software development with a proven track record of delivering enterprise-grade applications.
• Deep understanding of object-oriented programming, design patterns, multithreading etc using C++ in linux development environment.
• Good understanding on telecom domains, Network devices(switches/routers..etc) and their internal components and their communication protocols.
• End-to-end involvement in software development life cycle (SDLC), including requirements gathering, design, development, testing, deployment, and support.
• Exposure to Linux, DB2/Oracle Database, GitHub, JIRA, Maven, Jenkins etc
  

Preferred Technical And Professional Experience

• Experience in debugging complex issues across layers and proposing long-term, scalable solutions.
• Knowledge of cloud-based development (AWS, Azure, or GCP).
• Experience working in Agile/Scrum-based development environments.
• Ability to collaborate with cross-functional teams including UI/UX, DevOps, QA, and business stakeholders.