Software Delivery Analyst - Periscope

You will work at the core of bridging client business challenges with the capabilities of our Periscope solution.

You will be required to master the methodology embedded into the solutions and develop a deep understanding of the domain/function (across pricing, promotions and/or assortment), to clearly articulate the benefits of the Solution to clients, both external and internal, and how they are implemented in an organization.

In this role, you will work with Periscope leadership and client representatives in joint problem-solving sessions. You will also enable process improvements to gain efficiency and enable a faster transition to steady state, through driving the discussions with the product development team by providing ongoing feedback on solutions and opportunities to enhance/add features. This is required for Periscope to deliver the insights related to the business challenges at stake.

You will support clients in their usage of Periscopes solution and engage with client sponsors as well as program leadership on a regular basis to drive user adoption, driving the process of converting and enriching client raw data to deliver the insights related to the business challenges at stake.

You will act as a bridge to client requirement and solution capability and structure and configure the Periscope solution as per client needs. For this, you may have to master analytics/methodology embedded and the data concepts related to Periscope functional or sector domains.

You will also facilitate client user acceptance testing (“UAT”) to help clients with any tool-related issues, working closely with internal product team members to ensure reported issues get resolved on priority.

• Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
• A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
• Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
• World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.