Social Media Manager

Content Creation and Management 1. Develop and implement a comprehensive social media strategy 2. Create and curate high-quality, engaging content (text, images, videos, etc.) 3. Manage and schedule content across multiple social media platforms 4. Ensure consistency in brand voice, tone, and visual identity Community Engagement and Moderation 1. Respond to comments, messages, and reviews on social media 2. Foster a positive and engaged community through social media 3. Monitor and address any negative or inappropriate content 4. Collaborate with customer service teams to resolve issues Analytics and Reporting 1. Track and analyze social media metrics (engagement, reach, clicks, etc.) 2. Provide regular reporting on social media performance to stakeholders 3. Use data to inform future social media strategies and content decisions Advertising and Promotion 1. Develop and execute social media advertising campaigns 2. Manage social media budgets and allocate resources effectively 3. Collaborate with cross-functional teams to promote products, services, or events Brand Management and Reputation 1. Maintain a consistent brand image and messaging across social media 2. Monitor and address any brand reputation issues on social media 3. Ensure compliance with brand guidelines and social media policies Staying Up-to-Date with Industry Trends 1. Stay current with the latest social media trends, tools, and best practices 2. Attend industry events, conferences, and webinars to stay informed 3. Apply knowledge of industry trends to improve social media strategies and content Collaboration and Teamwork 1. Work closely with cross-functional teams (marketing, communications, customer service, etc.) 2. Collaborate with influencers, partners, and stakeholders to achieve social media goals 3. Provide social media training and support to team members as needed