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For Employers

Telecaller

Purple Heron Hospitals Private Limited

0 - 31 years

1 - 3 Lacs

sodala jaipur

Posted:6 months ago| Platform: Apna logo

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Skills Required

healthcare retention schedule communication service multitasking

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary: We are looking for a compassionate and professional Telecaller to join our hospital’s administrative team. The role involves contacting patients for appointments, follow-ups, and promoting our healthcare services to ensure patient satisfaction and retention. Key Responsibilities: Make outgoing calls to patients for appointment reminders, follow-ups, and health check-up promotions. Provide information about hospital services, procedures, and specialties. Assist patients with inquiries related to healthcare services. Schedule appointments for doctors and maintain patient records. Coordinate with various hospital departments to ensure smooth communication. Handle sensitive patient information with confidentiality and care. Requirements: Experience in telemarketing, customer service, or healthcare administration is preferred. Excellent verbal communication and active listening skills. Empathetic and patient-oriented approach. Strong organizational and multitasking abilities. Knowledge of medical terminology is an advantage.

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Purple Heron Hospitals Private Limited

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Telecaller