Social Media Manager

About Us

Alkye is a leading digital and technology company dedicated to driving innovation and excellence. Based in Sydney, we are committed to creating impactful digital solutions that meet the evolving needs of our clients and users.

As a boutique digital innovation agency, Alkye Services is expanding its footprint across our own brand and two standout ventures:

• Merchmix

  - A next-generation retail analytics and merchandising intelligence platform.

• Fittora

  - An AI-powered fashion styling and ecommerce ecosystem reimagining personalised style.

Social Media Manager

Roles & Responsibilities:

• Take ownership and accountability to develop and implement our social media strategy to increase our online presence and improve our marketing efforts, under the guidance & brand strategy driven by our Marketing Manager.
• Take ownership and accountability to engage with our audience, respond to queries in a timely manner, and monitor customer reviews. Replying to comments and messages on the Company’s social media platforms
• Take ownership and accountability to actively engage (commenting/liking/responding) on approved brand accounts/posts each day to grow brand reach.
• Create, curate, and manage published content (images, video, written, and audio) across all social media platforms, under the guidance & brand strategy driven by our Marketing Manager.
• Conduct comprehensive research to underpin content with credible data and insights.
• Work closely with subject matter experts to develop authoritative and innovative content.
• Craft content that demonstrates thought leadership and industry expertise.
• Analyze trends and topics within the industry to generate relevant content ideas.
• Collaborate with the marketing team to ensure content aligns with overall brand strategy.
• Proofread and edit content to maintain high-quality standards.
• Engage with our audience, respond to queries in a timely manner, and monitor customer reviews.
• Oversee social media accounts’ design (e.g., Facebook timeline cover, profile pictures, and blog layout).
• Suggest and implement new features to develop brand awareness, like promotions and competitions.

Qualifications & Experience:

• 4-5 years of experience in social media management, with a focus on thought leadership and brand positioning.
• Demonstrated ability to produce content that impacts and influences a target audience.
• Strong research skills and ability to synthesize complex information into accessible content.
• Excellent writing, editing, and storytelling skills.
• Experience with social media platforms and tools (e.g., Hootsuite, Buffer).
• Bachelor's degree in Marketing, Communications, English, Journalism, or a related field is preferred.

Benefits:

• Competitive salary and opportunity for career advancement.
• Recognition through Performance Bonuses
• Team building, training sessions, and demo days for professional development.
• An extra day off for your birthday.
• State-of-the-art global office environments.
• Opportunity for travel and work at global offices for top performers.