Work from Office
Full Time
Looking for immediate joiners
• Interpret complex outputs involving eligibility, documentation, SLAs
• Define golden examples and edge case boundaries for high-risk flows.
• Conduct RCA on recurring defects and suggest rubric/prompt changes.
• Mentor peers and support training on nuanced HR topics.
• Strong grasp of HR SOPs, compliance language, and PII handling.
• Experience in SOP authorship or policy rollout.
• Skilled in presenting policy rationale and guiding decisions.
Bachelor’s Degree, Human Resources or equivalent combination of education, training and or relevant work experience.
5–8 years in HR domain with experience reviewing HR content.
Strong consulting skills with all levels of management and the ability to articulate concepts and organizational perspectives in a clear and concise manner.
Ability to work independently, achieve deliverables within tight timeframes, and work effectively in a diverse, collaborative environment.
Strong focus on quality of work and attention to detail.
Excellent written, verbal and presentation communication skills.
Exposure to core HR processes , Working knowledge of HR and CMS systems
Familiarity with HR systems, case tools, and content platforms.
Strong fluency in English and analytical review skills.
Cognizant
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