Site Reliability Engineer I

Job Requirements

About Phenom

a billion people find the right job

AI-powered talent experience platform

6 countries

1,500+ employees

Phenomenal

Job Summary

Site Reliability Engineer I (SRE I)

SRE principles

What You’ll Do

• Support SLIs & SLOs:
• Assist in defining, monitoring, and tracking Service Level Indicators (SLIs) and Service Level Objectives (SLOs) to ensure a strong user experience.
• Error Budget Awareness:
• Monitor service reliability metrics and support teams in balancing operational stability with feature delivery.
• Monitoring & Observability:
• Help build and maintain monitoring, logging, and alerting solutions using the Grafana Stack (Prometheus, Loki, Tempo, Alertmanager).
• Automation & Toil Reduction:
• Develop scripts and automation to improve deployments, scaling, and system recovery, reducing manual operational effort.
• Incident Management:
• Participate in on-call rotations, assist in incident resolution, and contribute to blameless postmortems and root cause analysis.
• CI/CD Reliability:
• Support and improve CI/CD pipelines to ensure reliable and low-risk deployments to production.
• Capacity & Performance Support:
• Assist with capacity planning and performance analysis to ensure systems scale efficiently.
• Collaboration with Engineering Teams:
• Work closely with developers to improve system reliability, fault tolerance, and operational readiness.
• Reliability Culture:
• Learn, follow, and promote SRE best practices and a culture of continuous improvement.
  

What You’ve Done (Qualifications)

Education

• Bachelor’s degree in Computer Science, Engineering, or a related field.
  

Experience

• 1–3 years of experience in SRE, DevOps, Cloud Infrastructure, or Platform Engineering roles.
• Exposure to managing production systems in a cloud environment.
  

Technical Skills

• Hands-on experience with Kubernetes, preferably on AWS.
• Familiarity with AWS services such as EC2, S3, RDS, and CloudWatch.
• Basic to intermediate experience with the Grafana Stack (Prometheus, Loki, Tempo).
• Working knowledge of CI/CD tools like Jenkins, GitHub Actions, or similar.
• Scripting or automation experience using Python, Bash, or Go.
• Understanding of networking fundamentals, load balancing, and cloud-native architectures.
• Exposure to Infrastructure as Code tools like Terraform or Ansible is a plus.
  

Why Join Phenom

• Work on large-scale, real-world systems impacting millions of users globally.
• Learn SRE best practices in a product-based, high-growth environment.
• Collaborative culture with strong focus on learning, ownership, and innovation.
• Competitive compensation, benefits, and career growth opportunities.