Site Operations Manager

Role: Site Operations Manager (AV & ELV). Own day-to-day field execution across all active sites, including technician scheduling, material readiness, site coordination, quality compliance, and daily progress reporting to leadership. Key responsibilities Plan and publish daily/weekly rosters for field technicians. Conduct daily stand-ups and end-of-day check-ins with technicians; capture site photos, checklists, and material needs; maintain a single file for site status. Coordinate site access, permits, and client schedules. Track execution vs. BOQ, drawings, and method statements for AV, CCTV, FA, PA, and conferencing. Ensure materials, tools, and spares are available at sites. Maintain daily progress logs, site reports, and photo evidence; update project trackers (planned vs. actual). Escalate risks early: design/site deviations, access delays, interdependency clashes (civil/electrical/IT). Manage technician performance: attendance, productivity, training needs, and adherence to SOPs. Coordinate AMC and Service calls. Required skills and experience 3 or more years in field operations for AV/ELV projects (AV, CCTV, fire alarm, PA, conferencing), with multi-site scheduling and technician supervision experience. Strong command of site documentation: DPRs, checklists, labeling schedules, and commissioning forms. Working knowledge of reading SLDs, floor plans and device layout drawings. Comfort with BOQs. Proficiency with trackers and communication tools (Excel/Sheets, WhatsApp). Disciplined reporting habit. Strong people management, conflict resolution, and client coordination; ability to reprioritize quickly and keep teams focused on outcomes. Nice-to-have but not necessary: Experience with government sites, security protocols, and CPWD/PWD processes; comfort with RA bills support and joint measurements. KPIs On-time task completion rate per site and week. Schedule adherence. First-time-right quality. Safety compliance. Technician productivity. Reporting discipline (daily reports submitted on time, completeness score). Work model • • Full-time, field-first role with frequent site travel across assigned region; 6-day work week typical for projects; weekend roster rotation as needed.