Shift Supervisor

A Website Process Supervisor is responsible for overseeing the workflows and processes of a website, ensuring its smooth operation and efficiency. They manage a team, monitor performance, and implement strategies to improve the website's functionality and user experience. Key Responsibilities: Supervising and leading website operations: This includes managing a team of website developers, content creators, or other related roles, and ensuring they are working effectively and efficiently. Monitoring website performance: This involves tracking key metrics like website traffic, bounce rates, conversion rates, and other relevant data to assess the website's health and identify areas for improvement. Implementing process improvements: Based on performance analysis, the supervisor will identify areas where processes can be optimized, such as website loading speed, navigation, or content updates, and implement changes. Ensuring website quality: They implement quality control measures to ensure the website is user-friendly, accurate, and meets established standards for content and functionality. Managing workflow and tasks: This includes assigning tasks, setting deadlines, and ensuring that all work is completed on time and to the required standard. Addressing and resolving issues: The supervisor will handle any technical or content-related issues that arise on the website, working with their team to find solutions. Reporting to management: Providing regular updates on website performance, progress on projects, and any issues that need to be addressed. Training and onboarding new team members: The supervisor will train new employees on website processes, tools, and best practices. Staying up-to-date on industry trends: Keeping abreast of the latest trends and technologies in website development, content creation, and digital marketing. Skills Required: Leadership and Management: Strong leadership skills to motivate and guide a team, delegate tasks effectively, and resolve conflicts. Communication: Excellent verbal and written communication skills to provide clear instructions, feedback, and reports to team members and management. Problem-solving: The ability to identify and analyze issues on the website and develop effective solutions. Technical Proficiency: Familiarity with website development technologies, content management systems (CMS), and website analytics tools. Organizational and Time Management: The ability to manage multiple tasks, prioritize work, and meet deadlines. Experience: Prior experience in a supervisory or leadership role: Often requires 2-3 years of experience in a related field. Experience in website management or development: Experience with website content management systems, website analytics, and website development processes. Experience with team management and workflow management: Experience in managing a team, assigning tasks, and monitoring performance.

Job Type: Full-time

Pay: From ₹8,086.00 per month

Benefits:

• Internet reimbursement

Schedule:

• Day shift
• Morning shift
• Night shift

Supplemental Pay:

• Commission pay
• Overtime pay
• Performance bonus
• Yearly bonus

Work Location: In person