ServiceNow ITOM Architect & CMDB Expert ID39274

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

WHAT YOU WILL DO

- Architect and implement a scalable, governed CMDB aligned with CSDM best practices; - Lead the configuration of Discovery, Service Mapping, and ITOM Visibility tools;- Integrate monitoring platforms such as SCCM, Dynatrace, and SolarWinds into the ServiceNow ecosystem;- Define data modeling, CI class structure, reconciliation rules, and data health reporting;- Collaborate with cross-functional teams to ensure platform performance, compliance, and operational readiness;- Provide architectural documentation, mentor junior developers, and participate in technical reviews;- Support long-term CMDB governance, process alignment, and digital transformation initiatives.

MUST HAVES

-

6+ years of ServiceNow e

xperience with a focus on

ITOM, Discovery,

and

CMDB architecture

; - Deep knowledge of

CSDM, CI data modeling,

and multi-environment discovery strategies;- Strong background integrating infrastructure monitoring tools (e.g.,

SCCM, Dynatrace, SolarWinds

);- Expert-level scripting skills in

Glide, JavaScript,

and

REST APIs

;- Demonstrated ability to own architecture conversations, lead delivery, and guide stakeholder alignment;- Excellent communication, documentation, and remote collaboration skills;- Upper-Intermediate English level.

NICE TO HAVES

- Prior experience in highly regulated industries like insurance, healthcare, or banking is a strong plus.

THE BENEFITS OF JOINING US

-

Remote work & Local connection:

Work where you feel most productive and connect with your team in periodic meet-ups to strengthen your network and connect with other top experts.-

Legal presence in India:

We ensure full local compliance with a structured, secure work environment tailored to Indian regulations.-

Competitive Compensation in INR:

Fair compensation in INR with dedicated budgets for your personal growth, education, and wellness.-

Innovative Projects:

Leverage the latest tech and create cutting-edge solutions for world-recognized clients and the hottest startups.

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