Job Description

Job Description AgileEngine is one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions. If you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place - guaranteed! :) What You Will Do Operate and support cloud infrastructure hosted on AWS (EC2, S3, networking, security); Support deployments across staging and production environments; Maintain and improve CI/CD pipelines using GitLab; Manage infrastructure as code using Terraform; Configure and manage containerized workloads with Docker and Kubernetes; Support customer-facing EHR integrations; VPN tunnel setup and troubleshooting; SFTP configuration (AWS Transfer Family); Assistance in Mirth-to-IRIS migrations (training will be provided); Participate in incident detection, diagnosis, resolution, and post-mortem processes; Monitor systems and respond to alerts using observability tools (e.g., New Relic, Wavefront); Collaborate closely with software engineering, QA, and DevOps teams; Participate in on-call rotation with a global team; Ensure all infrastructure activities comply with HIPAA and GDPR regulations. MUST HAVES 3+ years of experience in SRE, DevOps, or infrastructure roles; Experience working with AWS-based infrastructure and related services; Strong understanding of VPN tunneling, SFTP configuration, and basic networking; Hands-on experience with Terraform, GitLab pipelines, Docker, and Kubernetes; Familiarity with scripting languages (e.g., Bash, Python); Excellent communication and collaboration skills within distributed teams; Proactive mindset with a sense of ownership and accountability; Comfortable participating in incident response and alerting systems; Willingness to collaborate with customer IT contacts for EHR integration tasks; Solid foundation and willingness to grow in technical depth; The Middle SRE position requires working a Panama schedule with 8-hour shifts daily. Additionally, on-call duties are expected 2-3 days per week, which includes being on call every other weekend; Upper-intermediate English level. NICE TO HAVES Familiarity with Mirth and IRIS (standard EHR platforms); Experience with tools like Bitbucket, Codefresh, or Ansible; Background in healthcare, life sciences, or other regulated industries; Exposure to infrastructure security best practices. The Benefits Of Joining Us Remote work & Local connection: Work where you feel most productive and connect with your team in periodic meet-ups to strengthen your network and connect with other top experts. Legal presence in India: We ensure full local compliance with a structured, secure work environment tailored to Indian regulations. Competitive Compensation in INR: Fair compensation in INR with dedicated budgets for your personal growth, education, and wellness. Innovative Projects: Leverage the latest tech and create cutting-edge solutions for world-recognized clients and the hottest startups. Your application doesn't end here! To unlock the next steps, check your email and complete your registration on our Applicant Site . The incomplete registration results in the termination of your process. Requirements 3+ years of experience in SRE, DevOps, or infrastructure roles; Experience working with AWS-based infrastructure and related services; Strong understanding of VPN tunneling, SFTP configuration, and basic networking; Hands-on experience with Terraform, GitLab pipelines, Docker, and Kubernetes; Familiarity with scripting languages (e.g., Bash, Python); Excellent communication and collaboration skills within distributed teams; Proactive mindset with a sense of ownership and accountability; Comfortable participating in incident response and alerting systems; Willingness to collaborate with customer IT contacts for EHR integration tasks; Solid foundation and willingness to grow in technical depth; The Middle SRE position requires working a Panama schedule with 8-hour shifts daily. Additionally, on-call duties are expected 2-3 days per week, which includes being on call every other weekend; Upper-intermediate English level. Show more Show less