ServiceNow Developer

3 years

0 Lacs

Posted:14 hours ago| Platform: Linkedin logo

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Work Mode

Remote

Job Type

Contractual

Job Description

Salary: Up to INR 28 Lac / annum (Depending on overall experience and skills)

Remote role (Work from home)

Singapore client | Offshore role

Working hours and public holidays as per Singapore

Laptop to be arranged by candidate

1 yr Renewable contract


KEY RESPONSIBILITIES

  • Implement and optimize

    Incident, Problem, Change, and Service Request Management

    workflows in alignment with business requirements.
  • Configure and update

    Discovery schedules

    , monitor daily runs for errors, and troubleshoot issues to ensure reliable CI identification and population.
  • Enhance

    Discovery probes and patterns

    to support complex infrastructure and cloud environments.
  • Continuously improve the ServiceNow platform through iterative enhancements, user feedback incorporation, and performance tuning.
  • Customize

    form layouts

    , fields, and user interfaces to support data consistency and usability across modules.
  • Tailor and extend

    CAB Workbench

    functionality to support automated workflows and board operations.
  • Develop and maintain robust

    REST/SOAP API integrations

    with external systems.
  • Manage

    Scheduled Jobs

    ,

    Script Includes

    ,

    Business Rules

    , and automation scripts for operational efficiency.
  • Customize the

    Employee Center

    portal to improve branding, content delivery, and user engagement.
  • Design and publish

    reports and dashboards

    to support performance tracking and operational transparency.
  • Troubleshoot platform issues using advanced scripting skills and resolve defects promptly.
  • Collaborate with product owners and stakeholders to analyze business needs and deliver scalable, maintainable solutions.


REQUIRED SKILLS

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Relevant ServiceNow training in ITSM, Discovery, and scripting modules.

  • Minimum of 3 years of hands-on experience in ServiceNow development.

  • Proven track record with ServiceNow ITSM modules and Discovery implementation.

  • Experience with form customization, API integration, and dashboard/report creation.

  • Demonstrated experience in troubleshooting platform issues and scripting errors.


Kshama

Registration No. / Unique Entity Number: 199801439D

Disclaimer:

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