Servicenow Developer (Contractual)

Job Title: ServiceNow Developer (contractual)

Exp: 5+ years

Working Model: Remote

Shift timings: 1:30 pm to 9:30 pm

Contractual: 6 months (Extendable)

Key Responsibilities :

• Collaborate with cross-functional stakeholders to analyse business needs and translate them into robust ServiceNow workflows, integrations, and automations.
• Leverage ServiceNows full capabilities to design and build scalable solutions.
• Configure and customize core ServiceNow modules, including ITSM, CSM, and CMDB, ensuring best practices and optimal performance.
• Develop and manage forms, UI policies, business rules, and notifications to enhance user experience.
• Proficient in server-side scripting (Business Rules, Script Includes etc) and client-side scripting (Client Scripts, UI Actions, UI Pages etc) using GlideAjax.
• Have basic knowledge of REST API architecture for integrating ServiceNow with third-party systems.
• Work with Flow Designer and Integration Hub to develop automated workflows and seamless data integrations.
• Identify, analyse, and resolve technical issues proactively.
• Provide ongoing support and maintenance for the ServiceNow platform to ensure stability and reliability.
• Develop and customize reports, dashboards, and performance analytics within ServiceNow to support business requirements.
• Follow best practices in ServiceNow development, ensuring secure and high-quality code.
• Conduct code reviews and incorporate automated testing where applicable.
• Stay up to date with the latest ServiceNow releases, features, and industry trends.
• Share knowledge within the team to foster best practices and continual platform optimisation.
• Maintain comprehensive technical documentation, including workflows, integrations, and configuration changes, ensuring clear communication across teams.

What Were Looking For :

• 5+ years of hands-on ServiceNow development experience.
• Strong knowledge of ServiceNow core modules (ITSM, ITOM, ITAM, CMDB, SecOps).
• Proficiency in Glide, Jelly scripting, and configuration tools.
• Familiarity with system architecture, security, and coding best practices.
• Strong communication skills to convey technical concepts clearly.