ServiceNow Configuration Manager

As a skilled professional embarking on a transformative journey at SwaaS, you will be part of a dynamic team dedicated to shaping the future of IT. SwaaS provides a platform for growth, collaboration, and impactful contributions, offering limitless possibilities for your career development in technology. Key Responsibilities: - Utilize your 3+ years of experience in ServiceNow configuration and administration, focusing on ITSM & CSM modules. - Manage CMDB effectively and utilize discovery tools for streamlined processes. - Demonstrate proficiency in ServiceNow scripting languages such as JavaScript and Glide API, ensuring efficient workflow automation. - Handle Service Catalog, SLA management, and Case Management to enhance service delivery. - Apply your knowledge of ITIL frameworks and best practices to optimize IT service operations. - Implement ServiceNow integrations using REST/SOAP APIs, MID Servers, and Web Services for seamless connectivity. - Showcase strong analytical and problem-solving skills with meticulous attention to detail. - Communicate effectively and manage stakeholders to ensure successful project outcomes. Qualifications Required: - Possess ServiceNow Certified Implementation Specialist (CIS) in ITSM or CSM to showcase your expertise in the field.,