11 Servicenow Configuration Jobs

As a ServiceNow HRSD Specialist, you will leverage your 5+ years of experience in ServiceNow HRSD products, focusing on modules like Case and Knowledge Management, Employee Center Pro, Employee Journeys, and Integrations. Your expertise will be instrumental in delivering scalable global enterprise HR solutions. You will play a key role in understanding how ServiceNow HRSD integrates with other Enterprise Solutions such as Workday, SAP, and SilkRoad to enhance the overall Employee Experience. In this role, you will be responsible for evaluating solution options using ServiceNow to address business challenges. Your ability to align technology with business strategy through proactive collaboration at all levels will be crucial. Utilizing data and analysis to drive decision-making, you will contribute to improving HR performance and employee satisfaction. Your role will require exceptional communication and facilitation skills, enabling you to complete multiple tasks efficiently under pressure. Your positive attitude and adaptability to ambiguous work environments will be key to your success. Holding a ServiceNow Certified Implementation Specialist (CIS) HRSD certification is mandatory, along with a Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field. Advanced certifications in project management or HR management are advantageous. Experience in IVR or Employee Document Management is a plus. Familiarity with configuring ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs, agent workspace, table management, and performance analytics is desired. Proficiency in HR analytics and reporting tools will be beneficial for measuring HR performance. This is a full-time, permanent position with benefits including health insurance and Provident Fund. The work schedule is a day shift from Monday to Friday, with the work location being in person. The application deadline is 14/07/2025, and the expected start date is 19/07/2025.,

Are you passionate about asset inventory management Do you want to contribute to the development and evolution of the strategic Application Portfolio Management space Are you motivated to work in a complex, global environment where ideas are valued, and effort is appreciated We are looking for an Analyst/Developer to join our team and help us with the following responsibilities: - Technically analyze requirements to help define technical specifications and solutions. - Configure, develop, maintain, and support the Application Portfolio Management area. - Work effectively within a scrum team and focus on the delivery of sprint goals. - Develop using best practices and standards; write code with performance in mind and drive automation wherever possible. - Propose alternative solutions to a problem while working collaboratively with other team members. - Design and develop solutions with self-service in mind. You will join the Application Portfolio Management team, within the Technology Inventories crew - a part of the wider Technology Inventories Data & Reporting Services steam. You'll work alongside 400 colleagues globally. TIDRS offers a best-in-class and cost-effective Service Management Technology, IT Asset Management, and Data Platform Service for the global bank. The APM pod is responsible for the ongoing support and roadmap delivery for the strategic application inventory and is a significant component in the Bank's ServiceNow journey. The department values Diversity and Inclusion (D&I) and is committed to realizing the firm's D&I ambition, which is an integral part of our global cultural values. Your expertise should include hands-on ServiceNow configuration, development, and integration experience, with a proven track record of implementing solutions on the ServiceNow platform, experience in one or more scripting languages, working knowledge of GitLab, and good technical writing and documentation skills. In particular, you should be a solid communicator, committed and visionary team player with an analytical and logical mindset, curious, collaborative, and constantly interested in learning new things, and fluent in written and spoken English and able to work effectively in a global, multicultural environment. UBS is the world's largest and the only truly global wealth manager operating through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management, and the Investment Bank with a presence in all major financial centers in more than 50 countries. We may request you to complete one or more assessments during the application process. At UBS, we embrace flexible ways of working when the role permits, offering different working arrangements like part-time, job-sharing, and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs. From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. It's our people, with their unique backgrounds, skills, experience levels, and interests, who drive our ongoing success. Together we're more than ourselves. Ready to be part of #teamUBS and make an impact ,

As a Lead Software Engineer at JPMorgan Chase within the AI/ML Data Platform team, you will play a crucial role in an agile group dedicated to enhancing, developing, and delivering cutting-edge technology products in a secure, reliable, and scalable manner. Your role as a key technical contributor involves providing vital technology solutions across various technical domains to support the firm's business goals. Your responsibilities will include: - Developing and customizing ServiceNow workflows, forms, lists, business rules, script includes, and UI components. - Offering solutions through configuration and customization, such as user interface modifications, workflow management, report generation, data imports, custom scripting, and third-party software integrations using industry best practices. - Evaluating existing configurations and workflows for effectiveness and efficiency, devising strategies for enhancement or further integration within the ServiceNow framework. - Creating requirements, executing test plans, managing ServiceNow, and delivering tier 2 support. - Identifying deficiencies in the ServiceNow system and proposing appropriate solutions. - Collaborating on establishing standards, best practices, support guidelines, and operational procedures. - Partnering with integration subject matter experts to leverage MID servers, APIs, web services, email, and other relevant technologies for tool integration with the ServiceNow platform. Required qualifications, capabilities, and skills: - Formal training or certification in Software Engineering principles with at least 5 years of practical experience. - Proficiency in ServiceNow configuration and administration, including a solid grasp of the platform and PaaS model, integration solutions like SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, SFTP, and MID servers. - Familiarity with ServiceNow codeless technologies such as Flow Designer and Integration Hub. - Experience with CMDB, external tool integration, Service Portal, Request Catalog, and Automations within the ServiceNow platform. - Knowledge of AI and ML capabilities, web technologies like SOAP, JSON, XML, and Web Services. - Skills in ITOM modules like Orchestration, Service Mapping, Event Management, and Discovery, along with software development experience in Java, Python, JavaScript, and JS Libraries and Frameworks. Preferred qualifications, capabilities, and skills include: - Extensive knowledge of the financial services industry and its IT systems. - Practical experience in cloud-native environments. - ITIL Foundations certification. - Certified ServiceNow Administrator and Implementation Specialist in one module (ITSM, ITOM, CSM, ITBM, HR). Join us at JPMorgan Chase and embark on a rewarding career where you can make a significant impact while pushing the boundaries of what's achievable.,

Job Purpose Progress Rail is seeking a skilled ServiceNow developer. The developer is responsible for development of the ServiceNow platform, which supports IT service management to automate business processes. The role involves designing, configuring, developing, troubleshooting, and implementing baseline and custom applications to enhance the platform. A ServiceNow developer must also manage the platform to ensure stability and implement architectural changes when necessary. Job Description This position will be configuring within ServiceNow ITSM and CSM platforms as well as maturing in the ITOM and ITAM platforms. They will turn business and functional requirements into system solutions while working with the customer throughout the development lifecycle. They will also perform daily administrative tasks in support of the ServiceNow product and other tools/products used by the Office of Cybersecurity Services. Essential Functions include: Perform ServiceNow configuration and administration Workflow creation/modification Business Rules creation/modification UI policy/actions/page creation Form design and updates JavaScript writing Create/Configure notifications Configure user accounts, groups, and roles Creation of dashboards and reports Create/maintain system integrations Create/maintain system data imports/exports Design ServiceNow solutions that meet the needs of the business Creates test scripts and cases to assist customers with solution verification Creates release notes for work performed Other duties as assigned Technical Skill: 5-10+ years of ServiceNow administration/development experience ServiceNow Developer certification is preferred. ServiceNow Application Developer, ServiceNow Implementation Specialist or ServiceNow System Administrator is preferred Previous experience with SQL relational databases Previous experience with web services (SOAP, REST) Previous application testing experience ITIL V3/4 certification is preferred Previous experience using/supporting reporting tools is preferred JIRA usage and development a plus Responsible for identifying which Configuration Item (CI) types, CI attributes, and CI relationships are tracked in the CMDB Defines and documents the processes and procedures for creating and maintaining CIs and CI data Assists the Configuration Manager with audits and reports to ensure process compliance and the accuracy of the CMDB Evaluates requests for new CI classes, CI attributes, and CI relationship types Defines, creates, and monitors CI data health reports / dashboards and works with the CI Data Owners to resolve any issues Ensures the CI data is managed using the approved processes Manages the design, development, and implementation of process and / or CMDB enhancements Qualifications and Education Requirements Bachelors degree in CS, CIS, Math, MIS, or related Technology field Minimum 5 years direct experience on ServiceNow platform Strong multi-tasking, highly organized, detail oriented Strong process adherence Strong sense of urgency, perseverance, and the creativity to overcome obstacles Results oriented Fluent in written and spoken English

Configuration/Customization of the ServiceNow platform, including creating workflows. Lead the conceptualization, design, development, implementation, and maintenance of new and existing features for the existing portfolio of applications for a business area. Design, code, configure, unit test, maintain, and document software deliverables using agreed upon standards and tools. Build service requests from customer requirements including requests, request items and tasks using workflows (manage data flows from the customer to the support teams providing the service). Use scripting tools and ServiceNow functionality to automate rote tasks fulfillment in ServiceNow. Perform integrations and process automation using Service Now Orchestration. Experience with ServiceNow App Engine and custom/scoped app development experience Load, manipulate and maintain data between ServiceNow and other systems. Perform system and integration testing with sample and live data Monitor health, usage and overall compliance of the application. Collaborate with team members and business users to clarify requirements and confirm design/implementation. Follow set coding best practices and standards. Foster a collaborative and team-oriented environment. Adhere to the system development life cycle (SDLC) processes. Test and debug team solutions. Participate in on-call rotation to troubleshoot and prioritize Incidents assigned to team. Document processes/solutions/fixes in Knowledge Base. Maintain a regular and predictable work schedule. Establish and maintain effective working relationships within the department, the Strategic Business Units, Strategic Support Units, and the Company. Interact appropriately with others to maintain a positive and productive work environment.

Configuration/Customization of the ServiceNow platform, including creating workflows. Lead the conceptualization, design, development, implementation, and maintenance of new and existing features for the existing portfolio of applications for a business area. Design, code, configure, unit test, maintain, and document software deliverables using agreed upon standards and tools. Build service requests from customer requirements including requests, request items and tasks using workflows (manage data flows from the customer to the support teams providing the service). Use scripting tools and ServiceNow functionality to automate rote tasks fulfillment in ServiceNow. Perform integrations and process automation using Service Now Orchestration. Experience with ServiceNow App Engine and custom/scoped app development experience Load, manipulate and maintain data between ServiceNow and other systems. Perform system and integration testing with sample and live data Monitor health, usage and overall compliance of the application. Collaborate with team members and business users to clarify requirements and confirm design/implementation. Follow set coding best practices and standards. Foster a collaborative and team-oriented environment. Adhere to the system development life cycle (SDLC) processes. Test and debug team solutions. Participate in on-call rotation to troubleshoot and prioritize Incidents assigned to team. Document processes/solutions/fixes in Knowledge Base. Maintain a regular and predictable work schedule. Establish and maintain effective working relationships within the department, the Strategic Business Units, Strategic Support Units, and the Company. Interact appropriately with others to maintain a positive and productive work environment.

Functional Responsibilities: Collaborate with business stakeholders to gather and document detailed requirements across risk domains (ABAC, Cybersecurity, Privacy, R&D, EHS, etc.) Translate business needs into functional specifications and user stories Design and validate workflows for risk assessments, approvals, and escalations Support the configuration of front-end questionnaires and logic-based risk triggers Assist in defining KPIs, reporting needs, and audit trail requirements Technical Responsibilities: Implement and configure the ServiceNow Risk Management module Lead or support API integrations with tools such as: OneTrust, Archer, CyberGRX, Security Scorecard Veeva Vault, Rapid Ratings, Ariba, Onit, SharePoint Ensure data mapping, transformation, and validation between systems Support testing (UAT, SIT) and defect resolution Ensure compliance with data privacy, security, and audit requirements

Broad IT experience of 4 -6 years working within a large enterprise on implementation initiatives Minimum 3 years of experience in configuring Service Now which involves various modules, 3rd party integrations and building custom applications Strong technical knowledge of all Service Now modules Good hands on knowledge and experience of JavaScript, XML and XSL stylesheets, web services Service Now administration, Service Now Implementation Specialist certification and experience of Discovery,is plus.

Experience: 7/8+ years Mandatory: Discovery CIS certification and CMDB micro-certification Computer Science or equivalent degree Strong development experience in ServiceNow (minimum 5 years in ServiceNow) Good communication skills Strong Experience in ServiceNow ITSM, CSM (Customer Service Management) implementations Hands on experience with ServiceNow configurations Hands on experience with script based ServiceNow components such as business rules, script includes, client scripts, UI pages etc . Hands on experience with ServiceNow Workflows and customisations Hands on experience ServiceNow UI Builder, Flow designer Knowledge of ServiceNow development best practices. Knowledge of ServiceNow platform administration. Knowledge and experience on service portal with experience coding in Scripts, Angular is a big advantage. Experience with integrations to other systems using the MID server and direct/Scripted web services. ITOM experience is added advantage with ServiceNow CMDB, Asset Management, OMT experience (anyone of these or more) Architectural and hands-on Integrations experience with other Enterprise applications. Knowledge and experience with JavaScript, PowerShell, JSON, REST and SOAP. Desired ServiceNow Trainings/Certifications: ServiceNow System Administration, CSM, ITSM etc.

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Customer Service Management (CSM) Good to have skills : Servicenow Tools Administration Minimum 7+ year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary: As an Application Designer for Cloud Migration & Implementation, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements using ServiceNow Customer Service Management (CSM). Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and designing solutions to meet customer needs. Roles & Responsibilities: colla borate with cross-functional teams to analyze business requirements and design solutions using ServiceNow Customer Service Management (CSM). Design and develop ServiceNow CSM applications, including configuration, scripting, and integration with other systems. Ensure the quality of the ServiceNow CSM applications by conducting thorough testing and debugging. Provide technical guidance and support to the development team, ensuring adherence to best practices and standards. Stay updated with the latest advancements in ServiceNow CSM and related technologies, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: - Must To Have Skills: Strong experience in ServiceNow Customer Service Management (CSM). - Good To Have Skills: Experience in Servicenow Tools Administration. - Experience in designing and developing ServiceNow CSM applications, including configuration, scripting, and integration with other systems. - Strong understanding of ITIL processes and ServiceNow best practices. - Experience in conducting thorough testing and debugging of ServiceNow CSM applications. - Excellent communication and collaboration skills, with the ability to work effectively in a team environment.

Degree B.E Specialisation Computers Responsibilities: Design and develop custom applications and workflows in ServiceNow.Configure modules like Incident, Change, Problem, and CMDB. Create business rules, client scripts, UI policies, and integrations. Optimize performance and ensure platform security. Work with stakeholders to gather and implement requirements.