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2.0 - 4.0 years

3 - 8 Lacs

hyderabad

Work from Office

Job Title: Configuration Manager - ServiceNow (CMDB/ITOM) Location: Hyderabad Experience: 2 - 4 Years Notice Period: Immediate Joiners Only (Strictly) Employment Type: Full-time / Permanent About Safran: Safran is a world-leading, product-based multinational company operating in the Aerospace, Defence, and Space sectors . With a presence in over 27 countries and 80,000+ employees worldwide , Safran designs and manufactures state-of-the-art aircraft engines, landing systems, avionics, and defense solutions . The Safran Digital Campus is at the forefront of digital transformation , driving innovation through advanced technologies like cloud, API management, digital manufacturing, and automation . Joining Safran means being part of a global leader where your work impacts some of the most advanced aerospace and defense programs in the world . Key Responsibilities: Implement and manage the Configuration Management process aligned with Safran Group standards. Ensure accuracy and completeness of CMDB data , including attributes and relationships. Collaborate with teams to support and improve CMDB processes across various ServiceNow modules. Monitor and report KPIs, SLAs , and compliance metrics related to Configuration Management. Troubleshoot and resolve CMDB discrepancies , ensuring seamless CI lifecycle management. Work on ServiceNow Discovery and ITOM modules , including MID Server installation and configuration. Participate in audits and process documentation , including SOPs, best practices, and work instructions. Provide insights for continuous improvements and suggest new operational KPIs. Drive initiatives for automation and optimization of configuration management activities. Required Skills & Qualifications: Technical Expertise: Strong understanding of Configuration Management principles and CMDB lifecycle. Hands-on experience with ServiceNow ITSM and ITOM modules . Knowledge of ServiceNow Discovery processes and troubleshooting methods. Good understanding of MID server installation and communication flow. Familiarity with integration tools and data import techniques into CMDB. Knowledge of Power BI reporting and dashboard configurations (added advantage). Certifications (Preferred): ITIL Certification Preferred ServiceNow Certification CSA / CIS (Preferred) SAP exposure or certification Bonus Soft Skills: Excellent communication and presentation skills. Strong problem-solving and analytical abilities. Ability to work collaboratively with global, cross-functional teams . Strong organizational and time-management skills. Candidate Profile . Mandatory: Immediate joiner only. Experience: 2 4 years in ServiceNow CMDB/ITOM domain Proactive team player with a focus on data quality and process improvements . Why Join Us? Opportunity to work with cutting-edge ServiceNow solutions . Exposure to global teams and enterprise-level projects . Growth-driven environment with continuous learning opportunities. Be part of a world-class organization that values innovation and collaboration.

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2.0 - 5.0 years

3 - 8 Lacs

hyderabad

Work from Office

ServiceNow ITOM Expert (Discovery & CMDB) | Safran Digital Campus | Job Type: Contract-to-Hire (C2H) Opportunity to convert to permanent Experience Required: 2 to 5 Years Shift Timing: Paris Time Zone (12:30 PM to 8:30 PM IST) Joining Requirement: Immediate joiners or within 1 week of selection About Safran: Safran is a world-leading, product-based multinational company operating in the Aerospace, Defence, and Space sectors .With a strong presence in 27 countries and a workforce of 1,00,000+ employees , Safran designs and manufactures state-of-the-art aircraft engines, avionics, landing systems, and defense solutions . The Safran Digital Campus (DIGIT) serves as the center for innovation and digital transformation , developing advanced digital tools, platforms, and solutions that support global aerospace operations. Joining Safran means working on mission-critical projects that directly contribute to cutting-edge aerospace technology . Role Overview: We are looking for a ServiceNow ITOM Expert with proven experience in Discovery, CMDB management, and MidServer administration .This role is crucial to maintaining accurate, compliant, and high-quality configuration data while ensuring seamless integration between global systems. You will collaborate with international teams to troubleshoot issues, optimize data workflows, and support key aerospace digital initiatives. Key Responsibilities: MidServer Management: Maintain and secure SAE MidServers , ensuring they are updated and free of vulnerabilities. CMDB Accuracy & Reliability: Maintain accurate, complete, and compliant CMDB data. Identify and resolve orphaned or duplicate CIs and relationships . Ensure compliance with pre-defined policies and data integrity rules . Discovery Optimization: Build dashboards to monitor and correct discovery anomalies . Troubleshoot and resolve discovery and data synchronization issues. Access & Security Management: Address CI access issues, firewall flow rules, and account-related anomalies. Reporting & Continuous Improvement: Document processes and present results to stakeholders for decision-making . Proactively suggest improvements to tools, workflows, and data governance practices. 2-5 years of hands-on experience with ServiceNow ITOM , focusing on Discovery and CMDB. Strong knowledge of MidServer administration and troubleshooting . Good understanding of ITSM modules such as Incident, Change, and Problem Management. Experience in dashboard creation and anomaly tracking. Knowledge of Service Mapping and CI relationship management. Ability to analyze, debug, and optimize data flows . Strong communication skills to work effectively with global, cross-cultural teams . Fluent English is mandatory; understanding of French is a plus. Eligibility Checklist: Before applying, please ensure: Strict note Comfortable working in a Contract-to-Hire (C2H) role. Available to join immediately or within 1 week of selection. Open to working in Paris Time Zone (12:30 PM - 8:30 PM IST). Strong hands-on ServiceNow ITOM Discovery and CMDB experience. Experience range aligns between 2 to 5 years . Why Join Safran Digital Campus? Be part of a global leader in aerospace and defense technology . Gain exposure to international teams and enterprise-scale systems . Opportunity to work on cutting-edge digital transformation initiatives . Potential for career growth and conversion to full-time employment . Collaborative, innovation-driven work environment.

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2.0 - 5.0 years

10 - 15 Lacs

gurugram

Work from Office

The role focuses on analyzing user requirements, organizing information resources,& supporting the development of advanced library mngmt solutions. Will bridge gap b/w library science, IT & user experience,ensuring that products meet global standards Required Candidate profile Master’s degree in Library and Information Science / Master of Science in Library & Information Science .Strong knowledge of library standards.Understanding of software development lifecycle.

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

The opportunity We are looking for an Associate Consultant/ Consultant to join our Software Asset Management team at EY. Your key responsibilities In this role, you will be responsible for reporting and analyzing software installations versus software licenses. You will also handle reporting and analysis to assist in the management of maintenance, support, and license renewals ahead of their expiration. Your tasks will involve interpreting performance metrics, conducting root cause analysis, assessing consequences, identifying solutions to issues, and resolving deviations. Furthermore, you are expected to demonstrate an analytical and systematic approach to problem-solving, identify opportunities for process enhancements and efficiency gains, and collaborate with other functions in EYT to establish quality improvement. Supervision responsibilities You will work under general supervision and may oversee certain responsibilities of Associate level personnel. Using discretion in identifying and resolving complex problems and assignments, specific instructions will usually be provided, and your work will be reviewed at frequent milestones. You will also determine when problems should be escalated to a higher level. There is an expectation that you will be able to work under your initiative to achieve agreed goals and discuss reported findings with SAM leadership on an as-needed basis. Skills and attributes for success To excel in this role, you should possess excellent knowledge of the Hardware Asset Management process, strong experience with asset management and discovery tools, and experience with developing, implementing, and refining SAM processes and procedures. Additionally, you should have good knowledge of other Service Management processes, particularly Change Management, intermediate to advanced Excel skills, excellent English language skills (verbal and written), good presentation skills, experience working in a virtual environment, and experience with Service Now CMDB. To qualify for the role you must have A minimum of a 2-year College degree in a related technology field (Computer, Engineering, Science, etc.) or equivalent job experience, along with 2-3 years of experience in a Software Asset Management role. Additionally, having certifications like Certified Software Asset Manager and Certified IT Asset Manager is suggested. Ideally you'll also have Strong communication, facilitation, relationship-building, presentation, and negotiation skills. You should be highly flexible, adaptable, and creative, comfortable interacting with senior executives, possess strong leadership skills, and supervisory responsibility. What we look for We seek individuals who can work collaboratively to provide services across multiple client departments while adhering to commercial and legal requirements. You should have a practical approach to problem-solving and the ability to deliver insightful and practical solutions. What working at EY offers EY is committed to being an inclusive employer and considers flexible working arrangements. We aim to achieve the right balance for our employees, enabling the delivery of excellent client service while allowing the building of careers without sacrificing personal priorities. About EY EY is a global leader in assurance, tax, transaction, and advisory services, dedicated to building a better working world. We provide a culture that offers training, opportunities, and creative freedom to make things better. With a commitment to hiring and developing passionate individuals, we are striving to be the best employer by 2020.,

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4.0 - 8.0 years

0 Lacs

thane, maharashtra

On-site

You are a highly skilled and motivated ServiceNow Implementation Specialist with 4-7 years of experience, particularly in the IT Service Management (ITSM) space. Your main responsibility will be managing the end-to-end process of ServiceNow implementation to ensure that business requirements are effectively met through platform configuration, integration, and automation. The job location is in Thane. Your key responsibilities will include requirement gathering, solution design, ServiceNow implementation and configuration, integration, customization and development, support, troubleshooting, and continuous improvement. You will collaborate with stakeholders to gather functional and technical requirements, design solutions based on industry best practices and business processes, configure ITSM, ITOM, and ITAM modules, customize ServiceNow applications to align with client needs, integrate ServiceNow with external systems and third-party applications, promote ITIL and ServiceNow best practices, provide recommendations for process automation, incident reduction, and resource optimization, develop and execute test plans, document configuration changes, provide end-user training, and maintain technical documentation. The ideal candidate for this role will have strong experience in designing, configuring, and supporting ServiceNow workflows and processes, proficiency in scripting languages like JavaScript and Glide Script, experience in REST/SOAP integrations, a solid understanding of ITIL processes and practices, proficiency in developing ServiceNow custom applications and integrations, knowledge of asset management, CMDB, and discovery tools, strong analytical and problem-solving skills, excellent communication and interpersonal abilities, and the capability to work independently and in a team while managing multiple priorities in a fast-paced environment. Certification as a ServiceNow Certified Implementation Specialist (ITSM, ITOM, and ITAM certification preferred) is required for this role.,

Posted 2 weeks ago

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2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

You will be a valuable member of our team as an ITAM/ServiceNow Specialist. Your role will involve implementing ServiceNow's Software Asset Management (SAM) Pro and Hardware Asset Management (HAM) Pro modules in various implementations. To excel in this position, you must have a strong grasp of IT Asset Management (ITAM) principles, ServiceNow development, and possess relevant certifications. Your responsibilities will include: - Managing end-to-end SAM operations, including software data quality checks, data processing, and reporting. - Developing integrations to collect software license and usage data from SAAS and custom applications. - Configuring ServiceNow Software Asset Workspace for publishers. - Establishing the SAM program's operating model, resource requirements, policies, and documenting processes. - Implementing best practices for license consumption reporting using SAM tools. - Proposing and executing improvement initiatives in software asset and license compliance procedures. Basic Qualifications: - Demonstrated hands-on experience of 2-6 years in ServiceNow SAM Pro with a comprehensive understanding of SAM OOTB processes and features. - Proficiency in various publisher licensing models. - Ability to extract data from multiple systems to access information like contracts, purchase records, and license agreements. - Excellent skills in creating process and procedure documents, explaining potential outcomes of each process in SAM. - Familiarity with discovery tools and Service Graph connectors. - Capability to collaborate with stakeholders, implement/develop OOTB SAM Pro Product with minimal supervision. - Strong technical abilities, including scripting, workflow configuration, and business rule development. - Deep knowledge of ServiceNow platform capabilities, modules, and best practices. - Proficiency in scripting languages such as Java Script, Glide Script, and other relevant languages. Preferred Qualifications: - Experience in conducting workshops and training sessions for teams to enhance the effective use of ServiceNow ITAM solutions. - Integration experience with third-party tools and data sources using APIs, SCCM, web services, and connectors. Join us and contribute your expertise to our dynamic team as we continue to excel in ITAM and ServiceNow implementations.,

Posted 1 month ago

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5.0 - 9.0 years

0 Lacs

noida, uttar pradesh

On-site

As a Configuration Management Specialist, you will be responsible for the end-to-end lifecycle management of Configuration Management. Your primary tasks will include developing and maintaining the CMDB framework, ensuring accurate population with relevant CI data, defining and enforcing data governance policies, monitoring performance, and collaborating with stakeholders to fix discovery errors. You will work on maintaining accurate CI identification, classification, and relationship mapping within the CMDB. Your role will involve overseeing the population of the CMDB with data from various sources, including discovery tools, change management processes, and manual updates. It will be essential to define and implement data governance policies to ensure data integrity and consistency. Additionally, you will be responsible for generating regular and ad-hoc reports and dashboards to provide insights into configuration and service data. Analyzing CMDB and CSDM data to identify trends, anomalies, and optimization opportunities will also be part of your role. Collaboration with stakeholders to define and track KPIs related to configuration and service management is also required. Documentation and training are crucial aspects of this role. You will document CMDB and CSDM processes, procedures, and guidelines for reference and training purposes. Conducting training sessions and workshops for IT staff and end-users on CMDB and CSDM concepts, usage, and best practices will also be a part of your responsibilities. To excel in this role, you should have familiarity with IT asset management, configuration management, and discovery tools. Strong analytical and problem-solving skills are essential, along with excellent communication and collaboration abilities. Proficiency in MS Excel is required to perform reporting and analytics tasks effectively. If you are looking for a challenging role where you can utilize your skills in configuration management, documentation, training, and analytics, this position offers an opportunity to contribute significantly to the organization's IT operations.,

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3.0 - 8.0 years

0 Lacs

hyderabad, telangana

On-site

As a Lead Consultant specializing in AWS Rehost Migration, you will be responsible for leveraging your 8+ years of technical expertise to facilitate the seamless transition of IT infrastructure from On-Prem to any Cloud environment. Your role will involve creating landing zones and overseeing application migration processes. Your key responsibilities will include assessing the source architecture and aligning it with the relevant target architecture within the cloud ecosystem. You must possess a strong foundation in Linux or Windows-based systems administration, with a deep understanding of Storage, Security, and network protocols. Additionally, your proficiency in firewall rules, VPC setup, network routing, Identity and Access Management, and security implementation will be crucial. To excel in this role, you should have hands-on experience with CloudFormation, Terraform templates, or similar automation and scripting tools. Your expertise in implementing AWS services such as EC2, Autoscaling, ELB, EBS, EFS, S3, VPC, RDS, and Route53 will be essential for successful migrations. Furthermore, your familiarity with server migration tools like Platespin, Zerto, Cloud Endure, MGN, or similar platforms will be advantageous. You will also be required to identify application dependencies using discovery tools or automation scripts and define optimal move groups for migrations with minimal downtimes. Your effective communication skills, both verbal and written, will enable you to collaborate efficiently with internal and external stakeholders. By working closely with various teams, you will contribute to the overall success of IT infrastructure migrations and ensure a smooth transition to the cloud environment. If you are a seasoned professional with a passion for cloud technologies and a proven track record in IT infrastructure migration, we invite you to join our team as a Lead Consultant - AWS Rehost Migration.,

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15.0 - 20.0 years

0 Lacs

chennai, tamil nadu

On-site

You should have a Bachelor's or Master's degree in Computer Science, Cybersecurity, Information Systems, or a related field. With a minimum of 15 years to 20 years of experience, you must possess 12+ years of expertise in the field of information security, with a specific focus of at least 5 years on data security or privacy. Your deep expertise should include knowledge in various areas such as data loss prevention (e.g., Symantec DLP, Microsoft Purview), encryption technologies (AES, RSA, TLS, PKI, HSMs), data classification and discovery tools (e.g., Varonis, BigID, OneTrust), cloud data protection (AWS, Azure, GCP native & third-party tools), as well as IAM and access control models (RBAC, ABAC, Zero Trust). The ideal locations for this position are Noida or Chennai.,

Posted 1 month ago

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