Servicenow Architect

Lead the development team and manage the

project /sprints to the program plan

• Understand the business context and how to

translate business requirements into

functional requirements and document

functional design

• Work with program resources to define

sustainment governance and processes as

part of operational transition

• Provide the functional escalation point for

development teams

• Be the liason between functional team and

developers to ensure all user stories are

clear, concise and of high quality

• Facilitate story grooming /elaboration and

design sessions

• Develop and manage functional and Lead

Test team

• Lead testing effort including Test

strategy/plan, test script development and

test execution include defect tracking

• Work with program resources to develop

deployment plans and manage deployments.

Bachelors degree in Software Engineering,

Information Systems, Business, or equivalent

• Minimum of 6+ years of ServiceNow

implementation experience in large complex

environments

• Minimum of 5+ years of technology

implementations

• Advanced understanding best practice

frameworks such as ITIL and deep project

management experience

• Industry, business function knowledge with

IT/HR/Customer Service

• Demonstrated ability to work in a fast paced

and changing environment with short

deadlines

• Must be self-directed and able to manage

competing priorities and proactively

communicate when conflicts arise

• Proficient in Agile development and all phases

of the Application Development Lifecycle

• Strong technical project management and /

or leadership skills and

• Experience with software development

support tools (e.g. Jira, Rally etc.)

• Certified ServiceNow System Administrator

(CSA)