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2.0 - 7.0 years

9 - 12 Lacs

gurugram

Work from Office

Responsible for automation system designing from initial concept to final detail design including 2D & 3D

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2.0 - 7.0 years

3 - 5 Lacs

pune

Work from Office

Description: Service Engineer Job Title: Service Engineer Qualifications: Diploma / B.E. / B.Tech. in Electrical, Electronics, Mechanical, Mechatronics Location: Thermax Chowk, Chinchwad JD ervice or maintenance experience . he Service Engineer will be responsible for providing after-sales support through equipment servicing, troubleshooting, preventive maintenance, and technical consultation to clients. The role involves both onsite and remote support to ensure customer satisfaction and operational efficiency Ability to work independently and manage time effectively. Willingness to travel extensively to customer sites. Knowledge of safety regulations and industry best practices

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4.0 - 9.0 years

3 - 6 Lacs

pune

Work from Office

Position: SPM / Solid Edge Design Engineer Email - punejobs2024@gmail.com Contact - 9356395439 Qualification: (Mechanical) Experience: 4 + years (preferably in fabrication / heavy engineering industries) Location: Pune - Kataj Khed Shivapur-Kondanpur Rd, Ramnagar JD Fabrication Drawing, Knowldge of Solid Edge, SPM WORK, 2D ,3D Drawing, Bom Making, Design concepts, Design Calculations Layout Preparation, Visulization

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5.0 - 10.0 years

3 - 5 Lacs

pune

Work from Office

Profile Purchase Engineer- Manufactured Items Qualification- BE ( Mech ) 1) Experience- 5-7 Years at middle level in Purchase/Materials Dept of a company manufacturing capital goods like CNC Machines/SPMs/Automation etc.. 2) Must have worked in Integrated ERP environment. 3) Fluency in English & sharp memory are desirable qualities. 4) Must have analytical ability, good at planning, well mannered, good in MS Office and Email correspondence and data/documents management in PC/Laptop 5) Must have good interpersonal relations. 6) Knowledge of various machining processes, Fabrication, pressing, surface coating is a must Nature of Job 1) Ensuring timely deliveries of indented goods and services so as to meet production target fixed every month. 2) Coordinating with Planning and Production Team for achieving Just In Time deliveries of high value items. 3) Negotiating with vendors for lower prices, free deliveries, credit terms, warranty period, rejection returns etc regularly and reducing cost with reference to current buying prices. 4) Coordinating with stores for reducing inventory, quickly sending back rejections, promptly sending goods to processors/machining vendors, making GRNs in 24Hrs etc 5) Coordinating with Service/Quality/Design and Production for quality related matters and enhancing quality of goods/services procured. 6) Coordinating with Accounts Dept for supplier payments and helping accounts to make budget w.r.t. supplier/service providers’ payments. 7) Alternate supplier/vendor development, supplier assessment and evaluation, monitoring supplier performance and helping them to improve from current level. 8) Ensuring completeness of purchase related data in ERP like lead time, MoQ, HSN Codes, contact details of vendors, UoM etc.. 9) Identifying & arranging disposal of excess/non-moving/Obsolete inventory as guided by the management. 10) Coordinating with transporter/logistic providers for tracking deliveries of incoming goods. 11) Prepare MIS as required by management.

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6.0 - 10.0 years

0 Lacs

hyderabad, telangana

On-site

Role Overview: As a Business Analyst at Providence Global Centre in Hyderabad, India, you will be responsible for working with business and IT stakeholders to gather requirements, analyze business problems, and design solutions in alignment with the overall Catalog framework. Your expertise in managing product backlogs and reporting, along with your ability to partner with the ServiceNow Application Architect and development team, will be crucial in determining the best technical solutions to address requirements. Your day-to-day activities will involve collaborating with the ServiceNow lead developer and development team to transform requirements into viable solutions, establish project mission and objectives, and effectively prioritize and negotiate tasks. Key Responsibilities: - Minimum 6-8 years of experience working as Business Analyst/ BSA on ITSM, ITOM, SPM, EA(APM) modules in ServiceNow - Exposure to end-to-end ITOM implementations including Discovery, Service Mapping, CSDM, Event Management - Gather and document full requirements, including form layout, fields, and workflows - Provide recommendations to streamline and optimize processes during requirements sessions - Manage product backlogs, define test cases, and acceptance criteria - Collaborate with other teams on ITSM, ITOM, EA, and SPM modules - Assist with the development and delivery of end-user training - Communicate project mission and objectives to stakeholders - Prioritize tasks effectively and negotiate requirements - Build positive relationships with key stakeholders - Strong analytical and problem-solving skills - Knowledge of agile methodology Qualifications Required: - Minimum 6-8 years of experience as a Business Analyst/ BSA in ServiceNow - Familiarity with end-to-end ITOM implementations and functionalities - Expertise in Agile deliverables such as stories, epics, features - Strong communication skills, both written and verbal - Strong presentation and facilitation skills across all levels of the organization - Strong interpersonal skills Note: No additional details of the company were mentioned in the provided job description.,

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3.0 - 8.0 years

5 - 6 Lacs

bengaluru

Work from Office

Job Title: Mechanical Installation Engineer Location: Jigani, Bangalore Department: Engineering Reports To: Engineering Manager / Technical Head Qualification : Bachelors/Diploma in Mechanical/Mechatronics Engineering Job Type: Full Time Experience: 3 to 8 years in mechanical engineering or site installation role in SPM or Automation Design or preferably within the relevant industry ( example: Food, Bakery & Beverage Industry in Installation & Commissioning). Job Summary: A mechanical installation engineer to oversees the implementation and setup of mechanical systems and equipment in industrial, commercial, and construction environments. The role involves interpreting design plans, supervising the physical installation, and ensuring systems are commissioned and tested to meet project specifications, safety standards, and performance requirements The Mechanical Installation Engineer will be responsible for the successful execution of mechanical system installations from planning through commissioning. This includes supervising on-site activities, managing project timelines and budgets, and ensuring strict adherence to design specifications, quality, and safety standards. The ideal candidate should have strong technical knowledge, proven project management skills, and the ability to troubleshoot complex issues in the field. Key Responsibilities: Installation oversight: Manage and oversee the installation of mechanical equipment and systems, such Industrial Bakery machineries and conveyor systems, according to engineering designs and blueprints. Site management: Supervise and coordinate the activities of installation teams, contractors, and technicians to ensure efficient workflow and timely project completion. Quality assurance: Conduct regular site inspections and quality checks to ensure all work meets design specifications and is compliant with industry codes and regulations (e.g., ASME, NFPA). Technical support: Provide on-site technical expertise to resolve issues, diagnose faults, and troubleshoot problems that arise during the installation process. Project coordination: Collaborate with project managers, clients, architects, and other engineering disciplines to ensure seamless integration of mechanical systems into the overall project. Documentation and reporting: Prepare and maintain project documentation, including progress reports, as-built drawings, and inspection records. Health and safety: Enforce site-specific and company health and safety procedures, conducting risk assessments and ensuring a safe working environment for all personnel. Commissioning and testing: Oversee and participate in the testing and commissioning of newly installed systems to verify proper functionality and performance. Vendor and supplier management: Liaise with vendors and suppliers to ensure timely delivery of materials and equipment and to resolve any supply-related issues. Technical skills: Proficiency in CAD software, such as AutoCAD or SolidWorks, for reviewing design drawings. Knowledge of project management software (e.g., MS Project) is a plus. Strong knowledge of mechanical engineering principles, components (e.g., motors, gear drives, pumps, valves etc), and systems. Familiarity with industry standards and regulations. General Skills: Problem-solving: Exceptional analytical and problem-solving skills with a keen attention to detail. Communication: Strong written and verbal communication skills for effective collaboration with clients, contractors, and team members. Leadership: Proven ability to lead and supervise teams in a fast-paced environment. Project management: Solid organizational and project management abilities, with experience in managing schedules and budgets. Physical requirements: Ability to work on-site, which may require physical dexterity and the ability to handle various tools and equipment. Sowmya Samvith Technologies Hand: 9844188855

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3.0 - 8.0 years

3 - 4 Lacs

pune

Work from Office

Post- Factory Supervisor Location Pune chakan Edu Diploma/Degree in Mechanical, Chemical, or Industrial Engineering Contact - 9356395439 Skills supervisory experience in a chemical, lubricant, or manufacturing plant. Knowledge of production equipment used in Uria, coolant, and lubricant processing. Familiar with safety standards (e.g., HSE, OSHA) and quality systems (e.g., ISO) Supervise daily manufacturing processes of Uria, lubricants, and coolant products. Ensure production targets, quality standards, and timelines are consistently met.

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3.0 - 8.0 years

5 - 10 Lacs

bengaluru

Work from Office

Title/Position Oracle Fusion SPM Reporting and Oracle Fusion Service Request Developer Location Pune, Maharashtra, India Summary As a Reporting Developer, you will be responsible for developing, implementing, and maintaining reporting solutions using Oracle Fusion SPM. You will collaborate with various stakeholders to understand reporting requirements and deliver effective data solutions that support business objectives. How You Will Do It Design and develop reporting solutions using Oracle Fusion SPM and Callidus tools to meet business requirements. Work closely with business analysts and end-users to gather reporting needs and translate them into technical specifications. Utilize SQL and other data querying tools to extract, manipulate, and analyze data from various sources. Build and maintain reports, dashboard and widgets using Oracle Fusion BI Publisher. Oracle Fusion OTBI reports and SAP Callidus Reports Ensure the accuracy and consistency of reporting data and troubleshoot any discrepancies. Provide training and support to users on reporting tools and processes. Stay updated on new reporting technologies and best practices to enhance reporting capabilities. What We Look For Required 3+ years of experience in reporting development using Oracle Fusion SPM and Callidus tools such as Oracle Fusion BI Publisher. Oracle Fusion OTBI reports, Oracle Fusion Service Request. Proficient in SQL and data analysis. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Bachelor s degree in Computer Science, Information Systems, or a related field. Preferred Experience with other reporting tools and data visualization platforms. Familiarity with data warehousing concepts. Knowledge of business process management and performance metrics. JCI is an Equal Opportunity Employer and does not discriminate on the basis of any protected categories.

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2.0 - 7.0 years

3 - 8 Lacs

greater noida

Work from Office

Translating client needs and technical requirements into functional machine designs Creating design using SOLIDWORKS Ensuring that all machine designs adhere to relevant industry standards, safety regulations, and technical specifications. Required Candidate profile Should have experience in Solidworks software Can do design caculation Meticulousness in design and documentation to ensure accuracy and precision. The ability to analyze technical problems

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4.0 - 6.0 years

9 - 14 Lacs

gurugram

Work from Office

Family Description Customer Services (CS) covers customer service in different areas such as technical support, account support, operations, maintenance, network design / deployment / integration / transformation, and education. Generates revenue and the increase of customer satisfaction through planning, designing, deploying, integrating, optimising, operating, and maintaining phases. Subfamily Description Service Process Management (SPM) comprises the design, development, deployment, and innovation in creation of services portfolio with best in class processes and the support in efficient service delivery through tools, automation, and Robotic Process Automation (RPA). Contains identification of service goals and the support of service delivery through end-to-end lifecycle management and regarding the use of processes for services. Impact Impact is short-term and usually departmental/project in scope. Accountable for quality, accuracy and efficiency of own and/or team achievements. Actions and errors can have program, project, functional impact. Scope & Contribution Individual ContributorPerforms and/or coordinates day-to-day activities to meet departmental/project objectives. Carries out root/cause analysis in more complex problems. Can develop and implement recommendations. Managerial/SupervisoryDirect supervisory responsibilities for people. Typically first level (and lowest level) of solid line management. Carries out variety of complex activities according to plan within broader area of responsibility, analyses problems. Decision-making typically according to established solutions. Innovation Accepts responsibility for and demonstrates support for delegated decisions. Requires minimum supervision. Uses non standard approaches to resolving issues. Suggests improvements and seeks opportunities for innovation. Demonstrates initiative & adaptability to changing business environments. Is willing to take on new roles or jobs appropriate to skill set in different environments and/or locations. Communication Works to influence others to accept job functions view/practices and agree/accept new concepts, practices, and approaches. Requires ability to communicate with functional leadership regarding team & technical matters. May conduct briefings with senior leaders within the job function. May at times be required to negotiate regarding operational issues.Has cross-cultural knowledge and global mindset Knowledge & Experience Management experience / Achieved advanced skills and knowledge within a specific professional discipline involving the integration of theory and principles with organisational practices and precedents. Typically requires 4-6 years relevant experience and/or a graduate equivalent (or higher) degree. Manages all aspects of the end-to-end release deployment. Ensures reference process repository is kept updated. Ensures coordination between pilot teams and process owners. Ensures teams follow the defined process deployment framework. Provides management reports on deployment progress. Ensures acceptance including business sign off. Owns and drives rollout planning including method of deployment. Ensures all aspects of change management including communication, preparation and training. Works effectively in a mixed environment and uses best practices and knowledge of internal or external business issues to improve services process design. Has in-depth business knowledge and uses understanding of how relevant areas integrate to achieve objectives. Uses advanced analytical skills to solve complex services process design that do not have routine solutions and takes a new perspective. Acts as a professional advisor and mentor for staff / workteam / taskforces. May lead process design projects with manageable risks and resource requirements or small teams, handles day-to-day staff management issues, including resource management and allocation of work.

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3.0 - 5.0 years

4 - 9 Lacs

pune

Work from Office

Precimac is an award winning Automation company in Pune. We have immediate Openings for Experienced Robot Programmers. Candidates with Matching experence may call Mrs Rohini ( +91 8956952638 ) for speedy processing of application and appointment for an interview. Also email your resume to Jobs@precimac.com We are looking for candidates haveing hands on experience on Programming of FANUC / KUKA /ABB Robots / COBOTS. Experience on PLC, Servo, Drives will be an added advantage. We offer Good salaries / incentives for deserving candidates ! Precimac is An Authorised System House for SIEMENS , Precimac Works Closely with FANUC / ABB / Universal Robots for ROBOTS. Precimac Executes Automation & Robotic Projects for various Industry verticles Prestigious companies like CUMMINS, TATA CUMMINS, BAJAJ, MAHINDAR & MAHINDRA, SANDVIK and many such corporates are our customers. We Use Various Automation Technologies from SIEMENS and Robots from UR, FANUC . We extensively work on allied technologies like Vision, Nut Runners, Dispensing, assembly automation etc. Precimac has legacy of over 20 years and have deployed thousands of projects. We are looking for young ,hardworking and experienced engineers for following role of Robot Programmer / PLC Programmer / Automation Engineer Plan for assigned project execution Participate in electrical design. Development of PLC / Robot / SCADA / HMI software as per application requirements Execution and trials at Precimac and / or at customer's place. Coordination with Customer and Withing Company resources Attend service / modification calls. Support OEM clients for technical developments / queries. Ensure Customer Satisfication. Respond quickly to customer calls. Required Candidate profile An engineer with passion for technology and willing to undertake challenging projects . Willing to work as part of a team. Quick learner and person who can adopt new technologies, ready to work in industrial environment. . Qualification Criteria Bachelor of Electronics / Electrical Engineering / Graduate of Electronics from a reputed institute. Prior experience of working in Automation field is must.( Robots / PLC, Drives, HMI, Servo etc) Excellent Programming skills are required on Robots / PLC /HMI / SCADA . Candidates with Experience on FANUC ROBOTS/ SIEMENS PLC / Mitsubishi / products will get preference. Knowledge of Drives and Motion controllers will be an added advantage. Perks and Benefits Company Provides PF facility. Performing candidate is rewarded with incentives.

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2.0 - 4.0 years

3 - 5 Lacs

new delhi, pune, gurugram

Work from Office

Role & responsibilities The role is responsible for, Attending calls from customer and providing on time support Providing support by either remote / onsite visit to customer place Troubleshooting of Electrical and Automation support system. To plan, schedule and execute planned maintenance activities of customer machines. Prepare and share RCA report and Lesson learnt documents with respect Breakdown and Service support. Involvement for the supplier interaction to get the support for Materials status & rework. Onsite Electrical & Control Engineering support and modification activities. New modification activity onsite understanding coordination with design team. Preferred candidate profile BEElectrical/Electronics/Instrumentation engineering 3-4 years of experience in automation Programming Field Knowledge in Control system and Automation Field Assembly & Troubleshooting for SPM Developing technical documentation of modification and maintenance support • Knowledge about Machining / Manufacturing Process • Knowledge about PLC, HMI, SCADA, Servo & Vision Knowledge on materials, manufacturing process and heat treatment etc. Supporting the commissioning and Optimization of both new and existing manufacturing equipment

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1.0 - 4.0 years

1 - 3 Lacs

mumbai, mumbai suburban, mumbai (all areas)

Work from Office

A manufacturer and supplier of non-destructive testing (NDT) scuracy of NDT inspections. Our customers are Steel, Aerospace, Automotive, Railway, Defense, Oil & Gas, Nuclear, Heavy Engineering Industry, Power Plants, NDT Service Providers, and Educational Institutes. Has developed a large clientele in America, Asia, Europe, and Africa. Designation: Draftsman Department: Drawing Experience: Fresher or 1+ year Experience Job Location: Andheri (W) Job description : To be able to independently prepare design for SPM (Special Purpose Machines). To Prepare 3d design. New parts development in 3d /2d. New machine development from any concept/ video image inputs. Good understanding of machine capacity/ drive calculation and part selection like Pneumatics parts, gears, belts, pulley, motors, gearboxes, chains Good understanding of GDT & standards. Good understanding of mechanical components such as bearing, ball screw, pneumatic, hydraulic & gear box, Autodesk inventor etc. Requirement & Skills : Qualification : ITI / DIPLOMA MECHANICAL, Bachelor in mechanical candidate should have experience of 3D drafting & designing

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2.0 - 7.0 years

2 - 9 Lacs

chennai

Work from Office

Responsibilities: * Collaborate with stakeholders on data requirements and reporting needs. * Develop performance metrics and dashboards using ServiceNow platform. Solid knowledge of ServiceNow modules: ITSM, SPM, HRSD, WSD, ITOM, CMDB . Work-Remote Work from home

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8.0 - 13.0 years

3 - 8 Lacs

pune

Work from Office

Position: Senior Quality Engineer Qualification: BE / Diploma in Mechanical / Production Engineering Experience: Minimum 68 years Industry - enclosures , Control Panels , precision sheet metal manufacturing setup. Email - punejob25@gmail.com COntact - 9356395439 JD Strong knowledge of sheet metal fabrication processes (Laser Cutting, Punching, Bending, Welding, Powder Coating, Assembly). Proficiency in Engineering Drawings & GD&T interpretation. Hands-on expertise in measuring instruments (Vernier, Micro-meter, Height Gauge, etc.). Knowledge and working experience of APQP, PPAP, FMEA, MSA, SPC . Practical exposure to 8D, RCA, Fishbone, CAPA methodologies. Expertise in Microsoft Office Excel (Data Analysis, MIS), PowerPoint (Presentations), Word (Documentation), etc. Strong communication, analytical thinking, and cross-functional coordination skills. Ability to lead quality improvements and mentor team members.

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5.0 - 10.0 years

6 - 8 Lacs

pune

Work from Office

Lead and manage multiple SPM automation projects from concept to commissioning. Coordinate with teams, suppliers, and customers. Oversee 4–5 engineers, handle BOM, DAP, ensure quality, conduct site visits, and manage project documentation efficiently

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1.0 - 4.0 years

0 - 0 Lacs

pune

On-site

Job Title: Mechanical Design Engineer Location: Pune (Narhe / Chikhali / Chakan / Wagholi) Experience: 1 - 3 years Qualification: BE Mechanical / Diploma in Mechanical Engineering Compensation: 2.4 - 3.6 LPA Job Overview: We are seeking motivated Mechanical Design Engineers to join our growing team in Pune. The role offers exposure to Automation, SPM (Special Purpose Machines) and Conveyor Systems. The ideal candidate will have hands-on expertise in SolidWorks and AutoCAD, along with strong fundamentals of mechanical engineering. Key Responsibilities: Design & Development: Create and modify 3D models and detailed 2D drawings using SolidWorks and AutoCAD. Develop detailed engineering specifications, GD&T, and documentation. Work on assemblies, sub-assemblies, sheet metal components, and machine tools. Prepare and manage Bill of Materials (BOM) and costing support. Analysis & Testing: Perform design simulations (stress, thermal, etc.) to validate designs. Support prototype testing and evaluate product performance. Project Management & Collaboration: Assist in project planning, resource allocation, and documentation. Coordinate with production, purchase, QA, and procurement teams. Participate in design reviews and provide technical support. Continuous Improvement: Identify design optimization and cost reduction opportunities. Stay updated with latest CAD tools, automation trends, and industry best practices. Required Skills: Proficiency in SolidWorks & AutoCAD (mandatory). Hands-on experience in Automation / SPM / Conveyor Design. Knowledge of GD&T, engineering drawing standards, and calculations. Strong fundamentals of Mechanical Engineering principles. Problem-solving mindset with attention to detail. Effective communication and teamwork skills. Candidate Profile: 1 - 3 years of experience in Mechanical Design (SPM, Automation, Machine Tools, or Conveyor Industry). BE Mechanical or Diploma in Mechanical Engineering. Immediate joiners preferred.

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12.0 - 20.0 years

15 - 20 Lacs

pune

Work from Office

Generate RFQ ,technical concepts clearance & scope of work.Pokayoke & cycle time calculation .bought-out parts SelectionEnsure no point is missed from RFQ (process, standards, acceptance criteria).project budget including material & manpower Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU

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2.0 - 5.0 years

6 - 7 Lacs

pune

Work from Office

Communicating with customers, making outbound calls to potential customers & following up on leads Understanding customers needs and identifying sales opportunities Answering potential customers' questions and sending additional information Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU

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6.0 - 8.0 years

22 - 27 Lacs

pune, chennai, bengaluru

Work from Office

Role & responsibilities We are seeking an experienced ServiceNow Developer with at least 4 years of hands-on experience to join our team. The ideal candidate will have a proven track record in designing, developing, and implementing ServiceNow solutions, as well as a strong understanding of Strategic Portfolio Management (SPM) and SPM related Integrations. Responsibilities Contribute to developer tasks, ServiceNow support and sparring with process managers and stakeholders. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills. Knowledge on standard IT technologies and 4+ years of development experience in ServiceNow. Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users. Monitor day to day technical tasks to deliver them on time. Technical Skills required: Development experience in SPM and related Integrations. Implementing of Demand, Project, Resource & Time Management sub-modules. Strong experience in Integration, Data source and Transform maps. Implement ServiceNow workflows, business rules, and data transformations to streamline processes. Troubleshoot and resolve issues related to ServiceNow functionality, performance, and security. Implement integrations between ServiceNow and other enterprise systems using web services, APIs, and other technologies. Configuring ServiceNow workflows and forms, Scripts. Creating and maintaining ServiceNow objects like tables, business rules, client scripts, UI actions, UI policies. In-depth knowledge of ServiceNow platform architecture, configuration, and customization capabilities. Experience with JavaScript, Glide scripting, and ServiceNow APIs. User Management including groups, users, roles, ACLs, etc. Establish and maintain data integrations to ensure accuracy and consistency. Preferred candidate profile

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5.0 - 8.0 years

9 - 14 Lacs

bengaluru

Work from Office

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: MainFrame ASSEMBLER . Experience: 5-8 Years .

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4.0 - 9.0 years

15 - 20 Lacs

bengaluru

Hybrid

Mandatory Skills - ServiceNow Developer with ITSM must, ITAM/ITOM Module, SPM, PPM, Shell Scripting Nice to have skills - ITSM , ITIL ,HAM, SAM, Discovery, Service Mapping Job Description: ServiceNow Developer with the following skills - perform configuration/ customization of Service Now system including creation of workflows, portals and reports • Build Service Request Fulfillment workflow from business requirements including requests, request items and tasks using workflows, UI actions, client scripts and business rules etc. • Automate different tasks using service Now functionality • Develop Integrations and process automations via Orchestration, Web services, SOAP calls etc. • Manage clients, complex projects and participate in business requirement gathering • Develop and configure applications using Service Now and build workflows and write automated scripts • Develop advanced customizations including Business Rules, UI pages, UI macros, UI Scripts, Script Includes, Client Scripts, Workflows, Custom tables etc. • Experience in designing, building and maintain Service Now Integrations with various Third-party tools • Able to perform system and integration testing using sample and live data • Perform upgrades and customizations of Service Now Platform applications while adhering to Release management and Software development best practices • Load, manipulate and maintain data between Service Now and other systems as needed

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6.0 - 11.0 years

6 - 11 Lacs

thane

Work from Office

Job Title: Team/Project Lead SPM Years of Experience: 6 - 12 years Qualification required: B.E. / B. Tech Mechanical / Production Job Location: Thane Must to have skills: 6 years + Experience in Core Domain of Machine Design, Material Handling, Assembly Automation, Sheet metal is Must Must have manufacturing quote & related costing, feasibility flair In-depth interaction with USA / Exposure to International Customer Relationship management. Proven Leadership skills Sound fundamentals in basic Mechanical Engineering Job Responsibilities: Able to generate manufacturing Quote for SPMs (internal or external) Responsible for costing, feasibility evaluation & execution. Create and validate design concepts. Understand the requirements and allocate work to team members. Lead a team of engineers to adhere with project scope and plan. Ensure compliance with customer design guidelines and quality standards. Ensure full utilization of allocated resources. Lead process improvements and drive the cost reduction process. Lead design reviews to improve product performance process. Co-ordination with customers and supplier. Meet project time lines and quality of deliverable Knowledge of manufacturing / production / assembly processes would be a plus. Desired Skill Set: Drive strategic programs and directly supervise the activities of reporting Design / Sr. Design Engineers, Project Leads. Ensure that all technical project requirements are captured, prioritized and delivered to the correct standards and quality with the required rigor and visibility by the project & engineering teams. Ability to work & manage projects in a pressurized environment and prioritize when decisions are taken Good in engineering mechanics, strength of materials & theory of machines. A good grasp of engineering and design principles 6+ years of core experience in sheet metal design, machine design, material handling equipment design, Machine design. 3+ years of experience in leading a team of multidiscipline engineers. Good understanding of hydraulic and pneumatic. Knowledge in GD&T, stack up analysis. Good knowledge on any of the 3D modeling software (SolidWorks / Pro-E / Autodesk Inventor). Excellent communication skills and good team working skills. Incumbent having Valid USA B1 VISA would be plus. Willing to travel overseas for short and long assignments. Basic understanding of Information Security Management system

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3.0 - 5.0 years

2 - 5 Lacs

mulshi

Work from Office

Understand customer requirements. Will be responsible for designing special-purpose machines as per customer requirements & designing of standard measuring machines used in industries.

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2.0 - 4.0 years

4 - 8 Lacs

bengaluru

Work from Office

Essential Duties and Responsibilities: Configure and customize ServiceNow modules. Troubleshoot production and test issues, recommend corrective actions, and perform resolution. Managing development deliverablesusing an Agile Framework Support customers across various time zones. Qualifications : Must have 2 to 4 years of total IT experience 1-2 years of ServiceNow Support and Development experience BE/BTech degree in Computer Science, Information Systems or equivalent field ServiceNow Certifications - CSA Knowledge, Skills and Abilities: Must have Experience with ServiceNow modules - ITSM Experience with application support and development activities. Experience creating and configuring ServiceNow Business Rules, UI Policies, UI Actions, Client Scripts, Flows and ACLs. Write code adhering to coding best practices. Understanding or experience with technical aspects of ServiceNow such as JavaScript, XML, HTML, AngularJS, CSS Ability to work in shifts or out of standard working hours. Ability to work independently and as a team member. Good to have Experience with ServiceNow modules SPM, CMDB, ITOM, ITAM Experience with resolving issues within SLA timelines Experience with Upgrade and Cloning activities Knowledge of Service Portal, UI Builder, Workspaces, Now Assist, Performance Analytics, Scoped applications, Experience with working in a client-facing environment. Professional Requirements : Strong written and oral communication skills including presentation skills. Strong problem solving and troubleshooting skills. Proven success in contributing to a team-oriented environment. Organizational, multi-tasking, and time-management skills

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