100 Service Marketing Jobs

Are you passionate about the Cloud like we are If your answer is yes, Oracle is looking forward to having a conversation with you! Oracle offers a wide range of cloud solutions and keeps introducing innovative services every month. When it comes to applications, Oracle provides more enterprise cloud solutions than any other company. In the platform sector, the #1 database and middleware worldwide are now accessible in the cloud. With a vast customer base of over 80,000 across APAC, Oracle truly stands out as The Cloud Company. If you are eager to advance your career by delivering effective, efficient, and commercially viable solutions to clients, then a Cloud sales role at Oracle could be the perfect opportunity for you. Exciting new positions are available within our key accounts teams, regional strategic teams, and emerging market businesses. If you possess qualities like passion, entrepreneurship, innovation, a consultative approach, and a fun-loving attitude towards work, this opportunity could be your gateway to success. Maintaining a sense of humor in a potentially stressful environment can be beneficial, and the rewards for your contributions include a competitive compensation and benefits package along with a top-notch continuous training program in a structured environment. As an Enterprise Account Manager (Applications) reporting to the Director - Applications, your main responsibility will be sales across the region. You will focus on selling Oracle Applications (such as ERP, HCM, SCM, Transport Management, CRM Sales, Service Marketing, etc) to named Accounts. This role involves both hunting and farming tasks, including managing the business to exceed sales targets & KPIs, developing and executing a sales plan aligned with short- and long-term goals, and providing support to sales professionals at various stages of the sales cycle. To excel in this role, you should possess a minimum of 10 years of direct sales experience in Software or Solution selling to end-users, with familiarity in SaaS being a plus. Experience in managing subscription new business sales and navigating complex sales cycles is highly valued. Candidates should be results-driven individuals with a proven ability to sell, project a positive and professional attitude, and uphold integrity and professionalism at all times. A track record of surpassing sales objectives and territory/account development is essential, and having a university degree (advanced degree is a plus) is preferred. If you are enthusiastic, customer-centric, and willing to contribute to making Oracle the number one cloud company globally, we encourage you to apply and be a part of shaping the future with us. For applying, please contact mandeep.y.kaur@oracle.com.,

Responsibilities: Manage service sales team & customer relationships Oversee warranty management & spares supply chain Ensure contract compliance & renewals Develop after-sales strategies & marketing plans Food allowance Health insurance Annual bonus Provident fund

Position: Strategic Account Manager Advanced Therapies Location: Delhi NCR / Hyderabad / Bangalore / Chennai / Mumbai / Pune Role: The Strategic Account Manager will be responsible for driving Therapy Upgradation and Adoption in the assigned market, managing and growing relationships with Key Customers, developing and executing sales strategies ensuring customer satisfaction Broader Responsibilities: Sales Strategy: Implement and execute sales strategies to achieve sales targets and expand business within assigned accounts and drive business through geographical expansion Revenue Growth: Driving revenue growth is a crucial objective for any Key Account Manager. This involves identifying upselling and cross-selling opportunities within key accounts, introducing new products or services Account Planning: Create and execute account plans through in person customer visits and presentations, identifying opportunities for growth and addressing potential challenges Key Account Management: Gaining a deep understanding of the assigned key accounts business goals, challenges and opportunities Market Insights: Collect and analyse market data to identify trends, opportunities, and competitive activities Customer Communication: Communicate effectively with customers, both internally and externally, to address inquiries, resolve issues, and ensure satisfaction Negotiation: Ability to negotiation and close the deals with the customers Key Deliverables: Therapy Knowledge and Acumen: Provide clinical demonstration/support and training to customers on product usage and best practices to drive Therapy Upgradation KOL Development: To identify, develop and engage Key Opinion Leaders (KOL) to advocate for Therapy Upgradation and Adoption Data Analysis: Analyze sales data and other relevant metrics to track performance and identify areas for improvement Expectations: Cross functional Collaboration: Collaborate with internal teams like Sales team, Technical Service, Marketing and Clinical Teams to ensure seamless delivery in the market Solution Provider: To provide innovative and tailored solutions that address the specific needs of the customers. This requires a combination of product knowledge, market insights and creativity to offer personalized recommendations that deliver tangible value to the customers

Are you passionate about the Cloud and looking to take the next step in your career by offering effective, efficient, and commercially viable solutions to clients Oracle, the Cloud Company with over 80,000 customers across APAC, is looking for individuals like you to join their Cloud sales team. As an Enterprise Account Manager (Applications) at Oracle, you will be responsible for selling Oracle Applications such as ERP, HCM, SCM, Transport Management, CRM Sales, Service Marketing, etc to named Accounts. This role involves both hunting and farming responsibilities, where you will manage the business to achieve sales targets and KPIs, develop and execute sales plans, and support sales professionals throughout the sales cycle. To succeed in this role, you should have a minimum of 10 years of direct sales experience in Software or Solution selling, with familiarity in SaaS considered a plus. Experience in managing subscription new business sales and navigating complex sales cycles is also desirable. The ideal candidate will be results-driven, with a proven track record of exceeding sales objectives and territory/account development. A university degree is required, while an advanced degree is considered a plus. If you are passionate, entrepreneurial, innovative, and enjoy being consultative while having fun at work, Oracle's Cloud sales role could be the perfect opportunity for you. In addition to a competitive compensation and benefits package, Oracle offers a continuous training program in a structured environment. Apply now and be a part of creating the future with Oracle. To apply for this position, please contact mandeep.y.kaur@oracle.com.,

Are you passionate about the Cloud and eager to contribute to Oracle's suite of cloud solutions If so, Oracle invites you to explore a rewarding career opportunity in Cloud sales. As the Enterprise Account Manager (Applications) at Oracle, you will play a crucial role in driving sales across the region. You will focus on selling Oracle Applications such as ERP, HCM, SCM, Transport Management, CRM Sales, Service Marketing, and more to named Accounts. This role involves both hunting for new business and nurturing existing relationships. Key responsibilities include managing the business to exceed sales targets and KPIs, developing and executing a sales plan aligned with short- and long-term goals, providing timely and accurate forecasting and sales activity reporting, and supporting sales professionals throughout the sales cycle. You will need to effectively communicate the value proposition to various audiences, including c-level executives, and develop a deep understanding of the product offering, customer needs, and competitive landscape. To excel in this role, you should bring a minimum of 10 years of direct sales experience in Software or Solution selling, with familiarity in SaaS considered a plus. Experience in managing subscription new business sales and navigating complex sales cycles is desirable. Successful candidates will demonstrate a results-driven mindset, a positive and professional attitude, and a commitment to integrity and professionalism. A proven track record of exceeding sales objectives and territory/account development is essential, along with strong communication and relationship-building skills. Join Oracle in shaping the future of cloud technology. If you are passionate, innovative, and customer-centric, this opportunity could be your gateway to success. Apply now by contacting mandeep.y.kaur@oracle.com.,

Associate Manager Services Marketing | Grazitti Interactive By continuing to use our website, you consent to the use of cookies. Please refer our Join Our Clan Associate Manager Services Marketing Description Job Description We are looking for a driven and detail-oriented Associate Manager Services Marketing to support demand generation and brand visibility for our IT services business. In this role, you will create and manage integrated campaigns, build compelling content, and work closely with sales, delivery, and product teams to generate qualified leads and ensure consistent messaging across all marketing channels. If you re experienced in B2B services marketing and passionate about driving measurable outcomes through digital and content-led strategies, this role is for you. Skills Key Skills Proven experience in B2B service marketing, preferably in IT or SaaS domains. Strong understanding of lead and demand generation frameworks. Hands-on experience in digital marketing channels including email, SEO, paid media, and social. Ability to create high-quality content blogs, whitepapers, landing pages, case studies. Proficiency in tools like HubSpot, Salesforce, Marketo, or similar marketing automation platforms. Strong grasp of performance marketing and metrics-driven decision-making. Project management capabilities and ability to handle multiple campaigns. Effective communication and collaboration skills for working across teams. Familiarity with digital tools such as Google Analytics, LinkedIn Ads, and SEMrush. Responsibilities Roles and Responsibilities Plan and execute integrated marketing campaigns for IT service lines. Create go-to-market strategies for new offerings and service enhancements. Develop content assets tailored to various stages of the B2B buyer journey. Manage lead generation initiatives across digital, email, social, and paid channels. Collaborate with sales and delivery teams to align on messaging and target audience. Monitor campaign performance and optimize for quality leads and conversions. Support event participation, webinars, and digital campaigns. Conduct competitor research and market analysis to inform strategy. Mentor junior team members and contribute to internal knowledge sharing. Position: Associate Manager Services Marketing Thank you for submitting your application. We will contact you shortly! Stay updated with us Life at Grazitti Share Your Profile We are always looking for the best talent to join our team * Skills Upload Your CV Thank you for sharing your profile with us. If it aligns with our requirements, we will reach out to you for the next steps in the process. Marketo Forms 2 Cross Domain request proxy frame This page is used by Marketo Forms 2 to proxy cross domain AJAX requests.

Job Description We are looking for a dynamic Marketing Manager to drive demand generation and content marketing for our Salesforce Services portfolio. The ideal candidate will have strong B2B marketing experience, hands-on expertise in campaign planning and execution, and a deep understanding of Salesforce Clouds. If you re passionate about creating high-impact marketing strategies and driving measurable results, we d love to hear from you. Key Skills Proven experience in B2B lead and demand generation campaigns. In-depth knowledge of Salesforce Clouds (Sales, Service, Marketing, Experience, etc.). Expertise in marketing automation tools such as Marketo. Ability to create compelling, high-quality content across multiple formats. Strong audience segmentation and customer journey mapping skills. Hands-on experience in campaign optimization and performance tracking. Familiarity with Salesforce tools for campaign execution and analytics. Strong communication and collaboration skills. Experience mentoring junior marketers and leading cross-functional initiatives. Understanding of data privacy compliance and marketing data hygiene. Roles and Responsibilities Develop and execute integrated marketing campaigns to promote Salesforce consulting and implementation services. Design marketing automation workflows for lead nurturing and conversion. Create and manage engaging content tailored to the B2B buyer journey. Collaborate with product, sales, and technical teams to align marketing efforts with business objectives. Use Salesforce tools for segmentation and personalized campaign execution. Analyze campaign data, derive insights, and implement performance improvements. Stay updated with Salesforce s evolving offerings and industry best practices. Ensure compliance with global data privacy regulations and maintain data quality. Share best practices across the team and support in mentoring junior marketers. Life at Grazitti Share Your Profile We are always looking for the best talent to join our team

At YASH, we re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hire Dynamics CRM Professionals in the following areas : 10+ years of overall experience in CRM as techno functional Possess deep knowledge of Dynamics 365 Sales, Customer Service, Marketing, and Field Service modules, as well as Power Platform components like Power Apps, Power Automate, and Dataverse Good knowledge in CoPilot and AI related initiatives Participate in pre-sales activities, including solution design, estimation, and presentations to prospective clients Create and maintain comprehensive documentation for solutions and integrations Well versed and experienced in 3-4 implementation projects from scratch Excellent communication, presentation, and interpersonal skills to collaborate with stakeholders and lead teams Work closely with business stakeholders to understand their needs, objectives, and challenges Translate business requirements into clear and concise functional specifications for technical teams Collaborate with technology teams to design solutions that meet business needs Global experience and working in diversified environment Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

Are you passionate about the Cloud and interested in advancing your career Oracle, a leading provider of cloud solutions, is looking for dedicated individuals to join their team. As an Enterprise Account Manager (Applications), you will be responsible for selling Oracle Applications to named Accounts across the region. This role involves managing the business to achieve sales targets, developing and executing sales plans, and supporting sales professionals throughout the sales cycle. To be successful in this role, you should have a minimum of 10 years of direct sales experience in Software or Solution selling, with familiarity in SaaS being a plus. Experience in managing subscription new business sales and navigating complex sales cycles is also advantageous. Candidates should be results-driven, with a proven track record of exceeding sales objectives and territory/account development. A university degree is required, with an advanced degree being a plus. If you are passionate, entrepreneurial, and innovative, and enjoy working in a consultative and fun environment, this could be the perfect opportunity for you. Oracle offers a competitive compensation and benefits package, along with a continuous training program in a structured environment. Join us in creating the future of cloud technology. Apply now by contacting mandeep.y.kaur@oracle.com.,

Role & responsibilities Performance Marketing Drive omnichannel digital marketing across platforms including Meta (Facebook & Instagram), Google Ads, YouTube, Amazon, and affiliate networks – to ensure cohesive customer acquisition and brand engagement. Plan and manage paid media campaigns with clear KPIs like ROAS, CAC, and CPL for various products and regional markets. Organic Growth & SEO Build and continuously optimize our SEO strategy, including on-page and off-page SEO, content marketing, keyword optimization, and structured blog publishing. Own SEM strategy with a focus on brand vs. generic search balance and product- specific landing page performance. eCommerce & Platform Ownership Oversee the management of iPlanet’s Shopify eCommerce storefront, Google Merchant Center (GMC), Meta Commerce Suite, and Google My Business listings. Drive conversion optimization efforts and enhance UI/UX in collaboration with the eComm team. Creative Direction & Campaign Execution Lead the internal creative team to ensure production of high-quality digital content, including banners, reels, videos, and performance creatives. Coordinate with agencies and third-party vendors for digital assets and campaign execution. CRM & Marketing Automation Design and execute multi-channel marketing automation flows through email, WhatsApp, and push notifications, driving re-engagement, upsell, and loyalty. Influencer, Affiliate & Content Marketing Manage influencer and affiliate marketing campaigns, especially for store launches and product pushes, using performance-based KPIs. 3 | Page Leverage influencers to build awareness and local relevance in the South & West regions of Indian markets. Data-Driven Decision Making Benchmark creative and campaign performance through A/B testing across audiences, platforms, and ad formats. Develop and monitor blog-led inbound marketing strategies, measuring time on page, bounce rates, and assisted conversions. Key Performance Indicators (KPIs) ROAS (Return on Ad Spend): Measured campaign-wise and overall CAC / CPL: Customer Acquisition and Cost Per Lead Paid Traffic % vs Organic: Channel performance mix Session-to-Transaction Rate: Funnel effectiveness Organic Traffic Growth: Month-over-month Email Open & Click-Through Rates: Across flows and campaigns Customer Retention Rate: Repeat visitor metrics Blog-led Conversions & Time on Site Keyword Ranking Improvement: For high-priority business terms

Continuously focus on sales growth execution and sales target achievement through new account research and acquisition planning, leveraging sector expertise and market intelligence. Take the lead initiative in developing rapport with identified key Accounts in the assigned territory. Gain business at targeted new accounts within pricing/margin guidelines. Continually evaluate key competitor activities, analyse effectiveness and prepare defensive strategic ploys. Develop business relationship with key decision makers to further our business interests. Implement with the team customer training & education training programs Plan daily, weekly and annual objectives and activities to maximise customer contact and effectiveness. Continuously update all sales activities (e. g. funnel) using Salesforce or other CRM systems. Provide a monthly update to direct manager on the following: Tracking against KPI s Plans for coming month/quarter Performance against previous plans Internal Stakeholder Management: Manage effective internal stakeholders (Customer Service, Marketing & Finance) relationships and ability to deliver the Healthcare strategy through matrix reporting structure. Work closely with Application Specialists to identify and develop relevant value propositions for customers.

Position: Strategic Account Manager Advanced Therapies Location: Delhi NCR / Hyderabad / Bangalore / Chennai / Mumbai / Pune Role: The Strategic Account Manager will be responsible for driving Therapy Upgradation and Adoption in the assigned market, managing and growing relationships with Key Customers, developing and executing sales strategies ensuring customer satisfaction Broader Responsibilities: Sales Strategy: Implement and execute sales strategies to achieve sales targets and expand business within assigned accounts and drive business through geographical expansion Revenue Growth: Driving revenue growth is a crucial objective for any Key Account Manager. This involves identifying upselling and cross-selling opportunities within key accounts, introducing new products or services Account Planning: Create and execute account plans through in person customer visits and presentations, identifying opportunities for growth and addressing potential challenges Key Account Management: Gaining a deep understanding of the assigned key accounts business goals, challenges and opportunities Market Insights: Collect and analyse market data to identify trends, opportunities, and competitive activities Customer Communication: Communicate effectively with customers, both internally and externally, to address inquiries, resolve issues, and ensure satisfaction Negotiation: Ability to negotiation and close the deals with the customers Key Deliverables: Therapy Knowledge and Acumen: Provide clinical demonstration/support and training to customers on product usage and best practices to drive Therapy Upgradation KOL Development: To identify, develop and engage Key Opinion Leaders (KOL) to advocate for Therapy Upgradation and Adoption Data Analysis: Analyze sales data and other relevant metrics to track performance and identify areas for improvement Expectations: Cross functional Collaboration: Collaborate with internal teams like Sales team, Technical Service, Marketing and Clinical Teams to ensure seamless delivery in the market Solution Provider: To provide innovative and tailored solutions that address the specific needs of the customers. This requires a combination of product knowledge, market insights and creativity to offer personalized recommendations that deliver tangible value to the customers

Position: Strategic Account Manager Advanced Therapies Location: Delhi NCR / Hyderabad / Bangalore / Chennai / Mumbai / Pune Role: The Strategic Account Manager will be responsible for driving Therapy Upgradation and Adoption in the assigned market, managing and growing relationships with Key Customers, developing and executing sales strategies ensuring customer satisfaction Broader Responsibilities: Sales Strategy: Implement and execute sales strategies to achieve sales targets and expand business within assigned accounts and drive business through geographical expansion Revenue Growth: Driving revenue growth is a crucial objective for any Key Account Manager. This involves identifying upselling and cross-selling opportunities within key accounts, introducing new products or services Account Planning: Create and execute account plans through in person customer visits and presentations, identifying opportunities for growth and addressing potential challenges Key Account Management: Gaining a deep understanding of the assigned key accounts business goals, challenges and opportunities Market Insights: Collect and analyse market data to identify trends, opportunities, and competitive activities Customer Communication: Communicate effectively with customers, both internally and externally, to address inquiries, resolve issues, and ensure satisfaction Negotiation: Ability to negotiation and close the deals with the customers Key Deliverables: Therapy Knowledge and Acumen: Provide clinical demonstration/support and training to customers on product usage and best practices to drive Therapy Upgradation KOL Development: To identify, develop and engage Key Opinion Leaders (KOL) to advocate for Therapy Upgradation and Adoption Data Analysis: Analyze sales data and other relevant metrics to track performance and identify areas for improvement Expectations: Cross functional Collaboration: Collaborate with internal teams like Sales team, Technical Service, Marketing and Clinical Teams to ensure seamless delivery in the market Solution Provider: To provide innovative and tailored solutions that address the specific needs of the customers. This requires a combination of product knowledge, market insights and creativity to offer personalized recommendations that deliver tangible value to the customers

Req ID: 328250 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Salesforce Community Cloud Developer to join our team in Gurgaon, Hary na (IN-HR), India (IN). Consultant with experience in Community cloud, Data Migration and Integrations How You ll Help Us: As a Community Cloud Developer, you will have the opportunity to get in on the ground floor of a new division created within one of the largest technology providers in the world. We are building the next generation of digital services company and believe clients are ready for a more nimble, agile partner to deliver outcomes across the SFDC platform- including Sales, Service, Marketing, Vlocity, Mulesoft, Tableau, etc. You ll help us by viewing this opportunity as more than a job, but an opportunity to mold the business and as a place to grow your career with a core group of highly talented individuals across the US, Costa Rica, Canada, and India. We put an emphasis on training, improving consulting skills and helping you achieve certifications. You d be joining a company that has 3,000+ SF certifications, so you know you are part of a highly skilled team that values investing in team education and skill-building. Why the Role Is Important: Our Community Cloud Developers are fundamental to ensuring the digital technology and related services that NTT DATA builds for our clients are valuable, intuitive, and impactful. The work of Community Cloud Developers provides our clients and team with support, leadership, and direction to make sure projects are executed well and to deliver the engagement as promised. Once You Are Here, You Will: Design and implement solutions using Community Cloud functionality Perform development, testing, implementation, documentation within SalesForce.com platform Develop and maintain Lightening Web Components, Visualforce, Apex and integrations to other third-party solutions Act as first point of escalation for daily service issues along with PM and be a primary point of contact for Stakeholders Prepare/Review Test Scripts and Unit testing of changes Provide training, support and leadership to the larger project team Develop Apex Class and Visual force pages in compliance with Salesforce.com recommended standards Develop Apex Test classes with a minimum of 90% coverage as all functionalities and bulk operations might be validated. Required Qualifications: 8+ years experience in a Salesforce consulting role that include completing at least 5 projects in a development role Salesforce Platform Developer I Certification Sales or Service Cloud Certification 3+ years experience with Community Cloud offerings including CMS, Knowledge, Experience Manager, customer branding and custom business processes within communities 3+ years experience developing custom business logic in APEX, writing test classes, creating Lightning Web Components, Data migration, Integration, Visualforce Pages and Triggers 2+ years experience in SFDC Developing custom business logic in Apex, creating Lightning Web Components, Visualforce Pages, and Triggers Preferred Qualifications: Prior experience with a software development methodology, Agile preferred Knowledge of Reports & Dashboards, SOQL & SOSL Knowledge of Lightning Application on Aura Framework Knowledge with Providing Security controllers to users by using Profiles, Roles, Permission sets and OWD Setting Experience with data migration using Data Loader Certified Community Cloud Consultant. Ideal Mindset: Problem Solver. You are creative but also practical in finding solutions to problems that may arise in the project to avoid potential escalations. Analytical. You like to dissect complex processes and can help forge a path based on your findings. Self-driven. Motivated individual who can efficiently influence delivery in complicated matrix organization #Salesforce

Customer Management: Service Business Development of Mobile Hydraulics Machines (Road Construction Machines / Mining Machines / Concrete Machines) Sales of Service in After Market (from Lead generation to execution and formal closure of contract) Should have knowledge about various mobile machines and Indian After Market in Construction and similar fields. Customer relationship management through installed base life cycle Improving Customer Satisfaction Service Consultation to customers Service Marketing & After Market Promotional Activities Fostering internal relationship with internal Service Organizations and other departments Market Intelligence Consolidate Competition Analysis done by ADMs and plan Strategies Visualize the complete market of respective cluster and plan resources accordingly Consolidate Market trends captured by ADMs & plan measures iBase intelligence and continuous development of database Reports and Planning After Market - Sales Planning, Strategy formulation & deployment, self-review and attainment of KPIs

Are you passionate about the Cloud Oracle, a leading provider of cloud solutions, is looking for individuals who share the same passion for innovation and customer-centricity. With a wide range of cloud services and a strong customer base across APAC, Oracle is the go-to Cloud Company in the industry. As an Enterprise Account Manager (Applications) at Oracle, you will be responsible for selling Oracle Applications to named Accounts across the region. This role involves a mix of hunting and farming strategies to achieve sales targets and KPIs. You will play a key role in developing and executing sales plans, forecasting accurately, and supporting sales professionals throughout the sales cycle. To excel in this role, we are looking for candidates with a minimum of 10 years of direct sales experience in Software or Solution selling, preferably with experience in SaaS. Candidates should have a proven track record of exceeding sales objectives, navigating complex sales cycles, and maintaining a positive and professional attitude. A university degree is required, with an advanced degree considered a plus. If you are passionate, entrepreneurial, and enjoy working in a consultative and fun environment, this could be the perfect opportunity for you to advance your career. Join Oracle and be a part of creating the future of cloud technology. Apply now by contacting mandeep.y.kaur@oracle.com.,

5.1 Routinely review financial statements with dealer Aftersales management to monitor operation efficiency, increased profitability to support Aftersales absorption ratio, as well as compliance with company standards. These SOPs are to be audited once in a quarter. 9.1 Monitor staff levels to ensure the appropriate number of staff is maintained & with compensation plans supporting manageable level of employee turnover 10.1 Maintain awareness of competitive dealership actions (Pricing, campaigns or network actions) EXPECTED END RESULTS MAJOR ACTIVITIES KPIs Aftersales Revenue PMD includes Aftersales revenues (retail level at dealer or at wholesale level to dealer) PCP monitoring, Dispersion management ratio Identify opportunities and performance gaps on an outlet level related to key NSC revenue initiatives such as Express Service, Service Contracts, tire program, CRM, etc EW+DC Penetration Review Dealer and Service Advisor performance in terms of retention and sales per unit received including analysis for Lost customers activities Loyalty ratio Sales / unit Review Parts wholesale opportunities Key Parts sales volume Review dealer appointments ensuring healthy appointment ratio to ensure workshop balance Service Absorption rate (SAR) Works with dealer sales personnel to ensure dealer meets accessory sales targets Accessories Offtake / NVS Provide forecast of month-end and future Parts sale per assigned dealers Parts sales volume Support in the development of outlet level annual business plans including periodic reviews on progress (PDCA) . . Monitor Dispersion Management Dispersion Management ratio Increase Network expansion in Tier 3 / Tier 4 (through MSV Mobile Service Van) Marketing Explains NSC s Aftersales related marketing communication programmes Review outlet service marketing plans including advertising spend as well as assess the effectiveness of their efforts. Include reviewing dealer CRM program, service reminder calls, seasonal campaigns, and other related activities Provide recommendations on new & innovative ways to enhance service marketing efforts to increase customer retention Support NSC in national efforts like annual roadside assistance programme, trade shows, Aftersales display in motorshows, etc. Incentives Support NSC Aftersales leadership to develop incentive programmes to meet revenue and CSI targets. Also responsible for cascading this program to the dealers. Help Service Manager to formulate local dealer incentive programmes to promote sales/UR, CSI, Accessory sales, Technician productivity, etc Parts Inventory management Review dealer inventory to ensure retails parts fill rate target is achieved Mechanical CLPV BP CLPV Assist dealer in tracking aging parts back orders Support dealer in part number information (use of systems, basic part number knowledge training, etc ) Business Management Service Absorption Ratio (SAR) Provide dealer management with benchmarking information in order to showcase potential P&L and Balance sheet related areas of improvement with monthly follow-up plan. Customer Satisfaction Review CSI scores (e.g. CS survey, Audit, Mystery shop) at an outlet & employee level to identify deficiencies and support the development of countermeasures, in order to ensure customer satisfaction and delight for all Customers OS-NPS (Overall Satisfaction Net Promoter Score) CPTV (Complaint per thousand vehicles) Address with management specific customer complaints to resolve quickly in compliance with ART ART (Average Resolution Time) Ensure quality closure of all complaints with complete customer satisfaction Explain to dealer latest recall campaign and technical service bulletins Provide Technical assistance to dealers for difficult repairs / diagnostics (long pending vehicles management) Clearance of Long Pending Vehicles (Mech., BP) Ensure dealers meet fix-it-right-first-time targets by reviewing dealer PDCA process SDD ratio (Same Day Delivery) FRFT ratio Conducts regular audit of warranty parts Provide field approval of warranty claims has the authorisation to do when required Ensure dealers clearly understands NSSW and AS-DOS and are compliant to the defined SOPs at the respective dealerships to minimise Customer s dissatisfaction and control Customer Complaints. SAMBHAV open action point result CPTV (Complaint per thousand vehicles) Facility Ensures dealers have enough work bay capacity to fulfil mid-term demand requirements Work with dealer to ensure sufficient Technician capacity in the short and mid-term Understand dealer agreements as it pertains to Aftersales, required performance and policy compliance for outlets Routinely document outlet performance via contact reports. Follow the requirements for minimum frequency of documentation as per the dealer performance management process in place Manage infrastructure renovation with DND support to align with DND Nissan policy Training Recruitment of dealership manpower as per the defined guidelines Qualification and experience of manpower as per NMIPL guidelines Ensuring manpower quantity per dealer position as per business requirement Staff quantity per dealer and position Conduct or support training of Aftersales personnel; monitor training status of outlet staff (training nomination, completion rate) Trained manpower ratio Ensure dealer Aftersales personnel complete requirement soft skill and technical training programs Conduct or support leadership coaching / training for Service Managers to maintain high performance and motivation in the teams Monitoring HR practices at dealerships to control attrition Attrition rate HR 9.2 Identify causes for high level of staff turnover and addresses issues with appropriate level of management Others Conduct periodic audits to ensure dealer complies to all NSSW, AS-DOS and 5S (Swachha Nissan activity) requirements RSPM Score Supports BPM dealer (Bottom Performance Management) improve its operations to gradate out of BPM program Act as a liaison between dealers and NSC to ensure two way communications and smooth operations 10.5 Deploy special initiative such as Nissan Customer Way (NCW) 10.6 Visit each of assigned dealer at least once per month including visit preparation prior to the event and submission of dealer visit report after the visit. Prepare other regular Aftersales reports outside dealer contact reports Perform other task outside not defined in the checklist (ex. Vehicle Sale role) Gurugram Haryana India

Customer Management: Service Business Development of Mobile Hydraulics Machines (Road Construction Machines / Mining Machines / Concrete Machines) Sales of Service in After Market (from Lead generation to execution and formal closure of contract) Should have knowledge about various mobile machines and Indian After Market in Construction and similar fields. Customer relationship management through installed base life cycle Improving Customer Satisfaction Service Consultation to customers Service Marketing & After Market Promotional Activities Fostering internal relationship with internal Service Organizations and other departments Market Intelligence Consolidate Competition Analysis done by ADMs and plan Strategies Visualize the complete market of respective cluster and plan resources accordingly Consolidate Market trends captured by ADMs & plan measures iBase intelligence and continuous development of database Reports and Planning After Market - Sales Planning, Strategy formulation & deployment, self-review and attainment of KPIs

Eurofins Assurance India Pvt Ltd is a leading certification body providing Audit & Certification , Inspections , and other services covering the broad spectrum of sustainable supply chain. Eurofins will help the customers to mitigate risks in their supply chain and to ensure the benchmarking performance with operations, processes, systems, people or capabilities. Whether you are in Food, Cosmetics, Consumer products or Health care sector, our global auditor and technical expert network will help to mitigate/eliminate your risks against supply chain and distribution flows: Regulatory and Industrial standards . We have accreditations for a number of different industry standards/memberships to ensure we service the entire supply chain. Responsible for local sales for assurance business for products like (SMETA, BSCI, HIGG "“ FEM, SLCP, WRAP, GOTS, etc.) "¢ Responsible for achieving targeted revenue for North region as defined by Eurofins Management. "¢ Prepare and present sales quotations and proposals to current and prospective clients. "¢ Maintain accurate customer and sales information in CRM. "¢ Provide Monthly Sales reports to Management. "¢ Responsible for supporting marketing activities in region. "¢ Assist in payment collection for region. "¢ Assist in Scheduling the audit. "¢ Commitment to providing a consistently high standard of customer service. "¢ Demonstrable record of success in sales, product or service marketing and sales management Additional Information Good written and verbal communication skills Operational Excellence and demonstrated ability to deliver results in multiple challenging situations. Team-focused with the ability to achieve or exceed objectives while working collaboratively with other team members to achieve mutual success. Good at Presentations High leadership and supervisory skills Result oriented Problem solving Good at Retention

Eurofins Assurance India Pvt Ltd is a leading certification body providing Audit & Certification , Inspections , and other services covering the broad spectrum of sustainable supply chain. Eurofins will help the customers to mitigate risks in their supply chain and to ensure the benchmarking performance with operations, processes, systems, people or capabilities. Whether you are in Food, Cosmetics, Consumer products or Health care sector, our global auditor and technical expert network will help to mitigate/eliminate your risks against supply chain and distribution flows: Regulatory and Industrial standards . We have accreditations for a number of different industry standards/memberships to ensure we service the entire supply chain. Responsible for achieving targeted revenue for CPA India Sales for West India as defined by Eurofins Management. Prepare and present sales quotations and proposals to current and prospective clients. Preparation of contracts for new clients. Maintain accurate customer and sales information in CRM. Provide Monthly Sales reports to National Sales Head "“ India/General Manager-Operations. Develop and implement the territory sales plan. Responsible for supporting marketing activities in region. Updating Management on competitors and Market trends regularly. Identify and build relationship with client, consultants, and industry associations. Ensure implementation & meeting of company"™s objective & policies. To proactively identify customers at risk of leaving and work to retain them. Assist in payment collection. Visit various cities & meet customers on regular basis. Commitment to providing a consistently high standard of customer service. Demonstrable record of success in sales, product or service marketing and sales management. To promote Eurofins programs to key market segments via targeted strategic marketing activities. Qualifications Bachelor"™s degree in appropriate discipline. Minimum 2-3 year of experience in sales, buying agency/Retail/Insurance/industry. Additional Information Good at Communication Skill. Good at Presentations Sales Driven (selling skill and result oriented) Good at negotiation skills Result oriented. Problem solving Good at Retention

Responsible for handling service delivery operations, including service network development and changes in the territory according to business needs. Prioritize and resolve NAD customer services as per SLA set by HO. Provide training and troubleshooting guidance to technicians in the field and visit major customers under AMC/OW/IW. Promote Blue Star Spares to channel partners for increasing branch revenue. Retain, convert, and acquire AMC contracts based on product category and old database. Conduct sales channel visits and resolve stock issues within specified timelines. Address escalations in the field and resolve them on a top priority basis. Key Responsibilities include having knowledge of Cold Room products, Retail Channel, and Service Business expansion. Possess technical knowledge about service offerings and channel management. Understand revenue generation aspects related to AMC and Spare parts.,

Changing the world through digital experiences is what Adobe s all about. We give everyone from emerging artists to global brands everything they need to design and deliver exceptional digital experiences! We re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. Join Adobe as a Engineering Program Manager to guide the advancement of our Adobe Unified Platform solutions. Collaborate with engineering, product management, UI design, and legal teams to manage relationships and deliver technology solutions. The Role Drive strategic and tactical decisions ensuring the successful delivery of programs. Partner across program, product, and subject boundaries, working with service, marketing, business, engineering, and product teams to handle dependencies, define schedules, plans, and drive alignment. Lead and coordinate large cross-functional projects from inception through delivery. Identify and implement process improvements to improve how we deliver value to our customers. Manage changes and risks effectively, ensuring timely and appropriate communication and intelligent adjustments to plans. Provide project clarity and transparency through status and reporting. Evaluate existing processes and drive improvements for team efficiency and effectiveness. Prepare and present achievement reviews to upper management. Act as an agile coach and mentor to support teams in growing efficiency and productivity. Requirements 2+ years experience as a Program Manager in SaaS or a related industry. Proven ability to work effectively with highly technical engineering teams. Strong capability to provide structure and vital processes without compromising execution. Experience in working with multi-functional teams through influence. Proficient with development methodologies and tactics for roadmap, backlog, and development management. Customer-focused with the ability to rapidly test and validate products and features. Ambitious, with a strong bias to action and a proven track record of tackling unknowns. Excellent interpersonal, analytical, problem-solving, and conflict resolution skills. Experience managing projects with geographically dispersed team members. Ability to align efforts of disparate groups to achieve a common goal. Outstanding speaking, writing, and presentation skills. BTech/MTech in Computer Science or related field; MBA or equivalent experience is a plus. Join us in our mission to build and deliver outstanding, world-class digital experiences! .

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce . . The Salesforce Success Plan Sales team is seeking an outstanding leader to join our APAC team as The RVP of Success Plan Sales for South Asia (India + Asean). The successful candidate will lead a specialist sales team in growing the Success Plan alongside every Salesforce license opportunity, and collaborating tightly with core sales and other cross-functional teams such as Account Success teams. This individual will lead the South Asia Success Plan Sales team (Premier & Signature), and be responsible for developing, communicating, and delivering a successful sales strategy while supporting coverage and growth of the South Asia Operating Units. Duties & Responsibilities: Driving bookings and exceeding ACV targets to grow the Success Plan business Accurate reporting on sales activity and forecasting to senior sales management Creating and gaining executive agreement on a Success Plan sales strategy that is co-owned by the core license sales and The Success organizations Engaging at the C-level in enterprise customer organizations to position the value of Success Plans Developing a winning Success Plan Sales team, including recruiting, hiring, and developing sales talent Coaching direct reports on strategies to drive bookings Driving operational excellence within the Success Plan Sales team Capable of successfully handling significant escalations and issues Consistent monitoring of the sales activity of the team, and tracking of results Minimum Requirements: Demonstrated experience leading a high growth $1B+ portfolio of sales focused on Enterprise customers 10-15+ yrs Previous experience managing a team of quota carrying sales reps. Proven people leadership skills to develop, drive, and motivate managers and ICs. Proven ability to front executive relationships (internal and external) to the CEO level Consistent track record of accomplishment in successfully managing ideally a services, and support sales organization - or license sales - in the technology sector. Ideally sales leadership experience and relationships across both the India and South-East Asia regions. Demonstrated ability to create and communicate a clear and inspiring vision for growth. Capable of maturing a high-growth business and teams. Ability to collaborate and influence in a win as a team environment, effectively working with senior executives in a matrix organization Across all Sales Leaders, we are looking for the following attributes: Strong leadership capabilities Experience in sales coaching and mentoring Ability to operate effectively in a fast-paced, team environment Has a strong drive for results Strong engagement and communication skills Consultative selling experience Can collaborate and influence in a win as a team environment Resourceful Is a trusted advisor to the customers and colleagues Strong intuition for business and commercial skills Prior experience working within the Software / Infrastructure / Platform (SaaS, IaaS, PaaS) space Equality is a core value at Salesforce. We strive to build a workplace that reflects society and where everyone feels seen, valued, heard, and empowered to create the best work of their careers. Learn more about our commitment to Equality at https: / / www.salesforce.com / company / equality / . About Salesforce Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world. Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, were helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being named one of the FORTUNE "100 Best Companies to Work For " for 12 years in a row. There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that s so much bigger than themselves, an industry, and their company. We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

Sr. Developer At least 6 10 years of experience in ITo 6 10 years on Microsoft technologies, out of which at least seven years on Dynamics CRM (including Dynamics 365 CE Cloud, which is a must) Must have demonstrable design experience in the role of Sr. Technical lead in at least one or two large, end to end large MSCRM implementations,that include complex functionality, more than one module of Dynamics 365 CRM (Sales / Service / Marketing / Field Service) multiple integrations and multi geo rollouts Must have thorough knowledge nad experience of Dynamics 365 Sales, Service and Field Service Must be thorough and hands on MSCRM 2013 ,MSCRM 2016 and Dynamics 365 Versions, including CRM SDK, plug ins, Javascript, Azure functions, Web API services, Azure Service Bus (for integrations) Must be thorough and hands on in Microsoft technologies including .NET 4.x, C#, XML, Ajax, OData query and HTML 5 Microsoft SQL server 2008/2012 Scribe and SSIS Experience in MSCRM installation and set up and multi site deployment Modern workloads:

Architect At least 10-12 years of experience in IT o 8 10 years on Microsoft technologies, out of which at least 6 8 years on Dynamics CRM (including Dynamics 365 CE Cloud, which is a must) Must have demonstrable architecture & design experience in the role of Technical Architect in at least 2 3 large, end to end large MSCRM implementations,that include complex functionality, more than one module of Dynamics 365 CRM (Sales / Service / Marketing / Field Service) multiple integrations and multi geo rollouts Must have thorough knowledge nad experience of Dynamics 365 Sales, Service and Field Service Must be thorough and hands on MSCRM 2013 ,MSCRM 2016 and Dynamics 365 Versions, including CRM SDK, plug ins, Javascript, Azure functions, Web API services, Azure Service Bus (for integrations)