Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in bangalore urban
>
Cognizant
>
Service Manager

Service Manager

Cognizant

10 years

0 Lacs

bangalore urban karnataka india

Posted:1 day ago| Platform:

Apply

Skills Required

service python vsam management cobol drive model integration analyze metrics reliability compliance regulations communication training support learning planning

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary

Join our team as a Service Manager where you will leverage your expertise in Python CICS VSAM IT Service Management JCL DB2 and Cobol to drive excellence in Asset and Wealth Management. With a hybrid work model and day shifts you will ensure seamless service delivery and optimize processes to enhance client satisfaction. Your role will be pivotal in aligning IT services with business goals contributing to the companys success and societal impact.

Responsibilities

Oversee the end-to-end service management process ensuring alignment with business objectives and client expectations.
Provide expert guidance in Python CICS VSAM JCL DB2 and Cobol to optimize service delivery and enhance operational efficiency.
Implement IT Service Management best practices to streamline processes and improve service quality.
Collaborate with cross-functional teams to ensure seamless integration of IT services within the Asset and Wealth Management domain.
Monitor and analyze service performance metrics to identify areas for improvement and implement corrective actions.
Develop and maintain strong relationships with stakeholders to ensure their needs are met and expectations exceeded.
Lead initiatives to enhance the reliability and availability of IT services minimizing downtime and disruptions.
Ensure compliance with industry standards and regulations maintaining the highest levels of service integrity.
Drive continuous improvement efforts by identifying opportunities for innovation and process optimization.
Facilitate effective communication between technical teams and business units to ensure a clear understanding of service requirements.
Manage incident and problem resolution processes ensuring timely and effective responses to service disruptions.
Provide training and support to team members fostering a culture of learning and development.
Contribute to the strategic planning of IT services aligning them with the companys long-term goals.

Qualifications

Possess in-depth knowledge and experience in Python CICS VSAM JCL DB2 and Cobol essential for optimizing service delivery.
Demonstrate expertise in IT Service Management with a proven track record of implementing best practices.
Have a strong background in Asset and Wealth Management understanding the unique challenges and opportunities within the domain.
Exhibit excellent communication and interpersonal skills crucial for building relationships with stakeholders.
Show a commitment to continuous improvement and innovation driving service excellence.
Display strong analytical and problem-solving abilities essential for identifying and addressing service issues.
Possess a minimum of 10 years of relevant experience showcasing a deep understanding of the industry.

More Jobs at Cognizant

Workday: Walk-in drive 10th May Pune with CTS(Full time)

Pune, Mumbai (All Areas)

3 - 8 yrs

INR 7 - 17 Lacs

Java Full Stack Developer

Chennai

5 - 10 yrs

INR 10 - 20 Lacs

Walkin For Freshers @hyderabad

Hyderabad

Experience: Not specified

INR 0 - 2 Lacs

React JS Developer

Hyderabad

2 - 7 yrs

INR 9 - 14 Lacs

Java Developer

Bengaluru

5 - 10 yrs

INR 15 - 30 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Python Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Python Skills

Practice Python coding challenges to boost your skills

Start Practicing Python Now

Cognizant

IT Services and IT Consulting

Teaneck New Jersey

Login to

Please Verify Your Phone or Email

Confirm Action

Service Manager