Service Manager

As a Service Manager at our company located in Ranchi, your role will involve overseeing daily operations, leading the service team, and ensuring exceptional service delivery to customers. You will be responsible for monitoring service quality, handling client inquiries, resolving service-related issues, implementing process improvements, and maintaining accurate service records. Collaboration with other departments to ensure smooth operations and meeting organizational goals is also a key aspect of this role. Key Responsibilities: - Oversee daily operations and manage the service team - Ensure exceptional service delivery to customers - Monitor service quality and handle client inquiries - Resolve service-related issues and implement process improvements - Maintain accurate service records - Collaborate with other departments to ensure smooth operations and meet organizational goals Qualifications Required: - Strong leadership, team management, and interpersonal skills - Customer service orientation and problem-solving abilities - Organizational and project management skills - Technical knowledge of service tools, equipment, and processes - Excellent verbal and written communication skills - Proficiency in using service management and related software - Ability to adapt quickly and work effectively in a fast-paced environment - Bachelor's degree in a relevant field and experience in service management or a related role,