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0 years

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bardez, goa, india

On-site

An Executive Chef will build a reputation for the hotel by maintaining a talented and creative kitchen brigade, offering an innovation menu, and promising an exceptional culinary experience. What will I be doing? As Executive Chef, you are fully responsible for developing the reputation of the hotel through the production of excellent quality food throughout the hotel, and the development of a high quality kitchen brigade. An Executive Chef will oversee the operational management of the kitchen and Team Members. Specifically, an Executive Chef will perform the following tasks to the highest standards: Lead of the kitchen brigade and ensure ongoing development of Team Members Identify an effective approach to succession planning Create menus that meet and exceed customers' needs and conform to brand standards Ensure the consistent production of high quality food through all hotel food outlets Develop positive customer relations through proactive interaction with Guests, Team Members, contractors, and suppliers Resolve, promptly and completely, any issues that may arise in the kitchen or related areas among Guests and Team Members Manage department operations, including budgeting, forecasting, resource planning, and waste management Manage all aspects of the kitchen including operational, quality and administrative functions Actively seek verbal feedback from customers on a regular basis and respond to all guest queries in a timely and efficient manner Ensuring adequate resources are available according to business needs Manage the provision of food to Food and Beverage outlets and taking action where necessary to ensure compliance with current legislation Control costs without compromising standards, improving gross profit margins and other departmental and financial targets Ensure team members have an up-to-date knowledge of menu items, special promotions, functions and events Maintain good communication and work relationships in all hotel areas Ensure that staffing levels are maintained to cover business demands Ensure monthly communication meetings are conducted and post-meeting minutes generated Manage staff performance issues in compliance with company policies and procedures Recruit, manage, train and develop the kitchen team Comply with hotel security, fire regulations and all health and safety and food safety legislation Ensure maintenance, hygiene and hazard issues are dealt with in a timely manner Manage financial performance of the department so all planning is in line with hotel objectives Manage food control systems are adhered to them so margins are on target in a pro-active way Regular review of all menus with Food and Beverage manager to confirm offerings are in line with market trends Be environmentally aware Ensure food wastage program is adhered to so that margins are on target Responsible for ensuring that the monthly working schedules are made and maintained in accordance with local legislation What are we looking for? An Executive Chef serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous, relevant experience as an Executive Chef or a high-performing Sous Chef in a first class property, required Excellent leadership skills A creative approach to the production of high quality food A business focused approach to managing a hotel kitchen Excellent communication skills Ability to build relationships, internal and external, to the hotel and the Company Excellent planning and organizational skills Ability to multi-task and meet deadlines A current, valid, and relevant trade qualification (proof may be required) It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: A certification in management Proficiency with computers and computer programs, including Microsoft Word, Excel and Outlook What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! Work Locations Hilton Garden Inn Goa Calangute Schedule Full-time Brand Hilton Garden Inn Job Culinary

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0 years

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gurugram, haryana, india

On-site

Design, develop, and maintain custom ABAP solutions including reports, interfaces, enhancements, forms (RICEF), and module pool programs. Develop CDS Views and ALV reports. Build and expose OData services using SAP NetWeaver Gateway, and ABAP RESTful Application Programming Model (RAP). Design and implement scalable integration flows (iFlows) using SAP CPI –Business Integration Suite to integrate SAP S/4HANA with third-party applications. Create and consume RESTful and SOAP web services; handle GET and POST operations for both public and private APIs. Optimize and troubleshoot ABAP code and CPI integration flows for performance, reliability, and security. Ensure seamless connectivity between SAP and non-SAP systems. Collaborate with cross-functional teams to understand business requirements and deliver high-quality solutions. Maintain clear and comprehensive technical documentation. Resolve complex technical issues independently and provide expert-level support. Experience Strong hands-on experience in SAP ABAP development and integration. Proven expertise in OData service development (v2/v4) using ABAP and RAP. Strong experience with SAP ECC, SAP S/4HANA, and SAP CPI (Cloud Platform Integration). Deep understanding of integration design between SAP and external systems Should have knowledge of creating API for SAP public cloud and integration with third party and SAP On Prem and/ or SAP On Cloud version.

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0 years

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bardez, goa, india

On-site

An Executive Housekeeper is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives. What will I be doing? As an Executive Housekeeper, you are responsible for overseeing all housekeeping/Laundry operations to deliver an excellent Guest and Member experience. An Executive Housekeeper/Housekeeping Manager will also be required to evaluate guest satisfaction and set department targets and objectives. Specifically, you will be responsible for performing the following tasks to the highest standards: Oversee housekeeping operations Oversee Laundry Operations Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement Operate within departmental budgets through effective stock and cost controls and well managed schedules Set departmental targets and objectives, work schedules, budgets, and policies and procedures Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standard Monitor the appearance, standards and performance of the Housekeeping/Laundry Team with an emphasis on training and teamwork Ensure team members have an up-to-date knowledge of all room categories and amenities Maintain good communication and work relationships in all hotel areas and with external customers and suppliers Ensure staffing levels cover business demands Ensure ongoing training Ensure communication meetings are conducted and post-meeting minutes generated Manage staff performance issues in compliance with company policies and procedures Recruit, manage, train and develop the Housekeeping/Laundry team Competent in property management systems Assist other departments wherever necessary What are we looking for? An Executive Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity A successful track record of managing a large team A high school certificate or equivalent High level of commercial awareness and cost control capabilities Previous experience of managing a department and Profit and Loss account Excellent leadership, interpersonal and communication skills Committed to delivering high levels of customer service Ability to work under pressure IT proficiency Excellent grooming standards Flexibility to respond to a range of different work situations Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Office Strong organizational, budget management, and problem solving skills Strong communication skills A passion for delivering exceptional levels of guest service It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Familiar with Property Management Systems What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Work Locations Hilton Garden Inn Goa Calangute Schedule Full-time Brand Hilton Garden Inn Job Housekeeping and Laundry

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0 years

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bardez, goa, india

On-site

A Food and Beverage Manager is responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. What will I be doing? As a Food and Beverage Manager, you are responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards: Manage all Food and Beverage Outlet operations Maintain exceptional levels of customer service Ensure compliance of brand standards Recruit, manage, train and develop the Food and Beverage team Manage guest queries in a timely and efficient manner Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll Set departmental targets and objectives, work schedules, budgets, and policies and procedures Develop menus with other members of Food and Beverage team Accountable for monthly stock takes Incentivise team members to maximize sales and revenue Carry out annual and mid-year appraisals with Managers under your responsibility Evaluate guest satisfaction levels with a focus on continuous improvement Ensure communication meetings are conducted and post-meeting minutes generated Be environmentally aware Assist other departments wherever necessary and maintain good working relationships Comply with hotel security, fire regulations and all health and safety legislation What are we looking for? A Food and Beverage Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Management and/or supervisory Food and Beverage experience Able to meet financial targets Ability to comply with all Food and Beverage brand standards Ability to work under pressure Excellent grooming standards Willingness to develop team members and self Flexibility to respond to a range of different work situations Ability to work on your own or in teams It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Degree in relevant area Passion for delivering exceptional levels of guest service What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! Work Locations Hilton Garden Inn Goa Calangute Schedule Full-time Brand Hilton Garden Inn Job Food and Beverage

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3.0 years

0 Lacs

bardez, goa, india

On-site

A Front Office Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. What will I be doing? As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Oversee the entire Front Office operation to maintain high standards Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities Set departmental objectives, work schedules, budgets, policies, and procedures Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices Maintain good communication and working relationships with all hotel departments Monitor staffing levels to meet cover business demands Conduct monthly communication meetings and produce minutes Manage staff performance issues in compliance with company policies and procedures Recruit, manage, train and develop the Front Office team Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Assist with other departments, as necessary What are we looking for? Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: A degree or diploma in Hotel Management or equivalent A minimum of 3 years of Front Office supervisory experience in the hotel, leisure, and/or retail sector High level of IT proficiency High level of commercial awareness and sales capabilities Experience of managing people and developing people Previous experience of managing a department and Profit and Loss account Excellent leadership, interpersonal and communication skills Accountable and resilient Commitment to delivering a high level of customer service Ability to work under pressure Excellent grooming standards Flexibility to respond to a variety of work situations Ability to work on your own and as part of a team It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Familiar with Property Management Systems A degree or diploma in Hotel Management or equivalent What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Work Locations Hilton Garden Inn Goa Calangute Schedule Full-time Brand Hilton Garden Inn Job Guest Services, Operations, and Front Office

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0 years

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panaji, goa, india

On-site

About us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team : The Oil and gas vertical Focused Offline payment solution team. Includes payment of oil/petrol and gas bills via QR Codes and POS machines. Predominantly dealing with Petrol and gas station Merchants and other Retail businesses, handling end-to-end sales and Operations. Onboarding new merchants for offline solutions and servicing existing merchants. Maintaining good relationships with PSU Companies / Oil marketing Companies. Responsibilities: * Managing, training, and providing overall guidance to the Service team of an assigned territory. * Setting reasonable Service targets to be achieved by the team. * Monitoring the performance of the service team and motivating members to meet or exceed service targets. * Collecting customer feedback and providing updates to senior management. * Traveling to potential and existing customers within an assigned service area to present company offerings and build brand awareness. * Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close service requests. * Developing and sustaining long-term relationships with customers. * Implementing a service management process to assist the service team in identifying and prioritizing key customers and prospects. Requirements: * 5+ yrs of experience in Distribution sales in EDC, fintech, Banking / Insurance Sales. * Set and track sales targets for the team. * Review of Sales Team. * Research and discover methods to increase customer engagement. * Will be handling the assigned territory for Oil and Gas. * Good communication and leadership skills. * Knowledge of Excel (Optional). Why join us * The team follows a process-driven structure with low ambiguity, built on the foundation of merit and mutual respect. * We are proud of the culture we've built, and fitment within this culture is more important than competence. * This is a large and high-growth business, and involves dealing with multiple stakeholders across levels both within and outside the organization. * The candidate will have a free hand to innovate within the boundaries of compliance, ethics and profitability. Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 Mn+ registered users, 21 Mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

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0 years

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bardez, goa, india

On-site

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Commercial Manager supports the overall strategic management of the hotel by establishing effective working relationships with senior colleagues, in particular the General Manager, Director of Operations, Director of Finance and Director of Human Resources. This role will provide support and advice to the General Manager in strategic planning and overall business goals relating to Business Development issues of the brand and the hotel as well as maintain corporate standards, brand integrity and hotel image. What will I be doing? As the Commercial Manager, you will be responsible for performing the following tasks to the highest standards: Provide professional, advisory and executive support to the General Manager in meeting strategic goals. Participate in the development and implementation of policies for the department and hotel. Plan and develop marketing strategies and promotion plans. Oversee and assist in the development and implementation of the hotel’s sales and marketing plans. Set clear objectives for the Business Development team, develop individuals’ skills and carry out performance reviews, coaching and training. Monitor and evaluate contemporary sales and marketing initiatives and trends. Responsible for all marketing activities in the hotel. Manage departmental changes and ensure processes and required infrastructure are in place. Conduct market research, establish pricing strategies and sales targets for the hotel. Manage special projects and other business-related enterprises. Ensure efficient utilization of departmental resources. Ensure the development, update and maintenance of promotional materials. Report on the effectiveness of sales and marketing programs. Manage human resources within the department including selection and recruitment, training and development, team building, team member performance planning and review. Ensure team members in the department are aware of their duties and responsibilities. Initiate corrective measures and actions immediately when the well-being and the normal operation of the department or the hotel are being jeopardized. Manage guest relations and client services including guest and client needs, product and service knowledge, sales effectiveness, communication skills, guest and client feedback. Manage departmental expenses and budget. Prepare monthly outlook / forecast for related expenses and return to management as scheduled. Monitor accounts activities and make adjustments when necessary. Implement cost saving methods for the department in line with corporate policy. Ensure that all revenue related systems are kept up to date with accurate information and all Hilton International standards are complied with fully. Ensure team members abide by both the hotel policies and procedures. Ensure files, correspondence and other relevant business documentation are maintained. Liaise with the corporate office to execute and ensure smooth flow of all business development initiatives. Coordinate with all Business Development departments within the company to maximize sales opportunities. Responsible for the promotion of the hotel, its image, facilities and services to the general public, customers, the hotel and the community. Responsible for gaining positive exposure for the hotel in mass media and the community, as well as building a solid presence in the market by maintaining good relationship with the press and the local community. Participate in Hilton initiated sales and marketing events. Conduct sales promotion trips to target markets. Maintain good rapport and communication in the marketplace locally and overseas. Research, produce, gain agreement to implement and monitor the annual revenue proposal / plan throughout the year, updating as necessary. Ensure that all revenue related systems are kept up to date with accurate information and all Hilton International Standards are complied with fully. Respond to changes in the Human Resources function as dictated by the industry, company and hotel. Adhere to the hotel’s security and emergency policies and procedures. Ensure that all team members have a complete understanding of and adhere to the hotel’s Team Member rules and regulations. The Management reserves the right to change / extend this job description if necessary, at any point of time during her / his employment. Carry out any other reasonable duties and responsibilities as assigned. What are we looking for? A Commercial Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: Strong selling skills and techniques. Ability to identify needs with the twin acts of probing and listening. Strength of character coupled with determination and self-discipline. High level of self-confidence, enthusiasm and initiative. Ability to deal with different types of people. Experience and exposure in sales / marketing environment. Hospitality qualification or work experience preferred. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Work Locations Hilton Garden Inn Goa Calangute Schedule Full-time Brand Hilton Garden Inn Job Sales and Marketing

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0 years

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bardez, goa, india

On-site

The role aims to be recognized as trusted advisors to the business. This role attracts and retains best-in-class finance professionals, develops their finance team and enables them to Thrive. The role communicates with impact to all stakeholders, ensures a robust control and compliance environment and enables the EMEA finance management company value proposition which is attractive to existing and new owners. The role partners with our business to maximize profit for our shareholders and owners and innovates to deliver an industry leading efficient finance organization. What will I be doing? The Financial Controller is accountable for the hotel in respect of understanding and driving financial performance and is responsible to perform all finance activities within the policy, regulatory and contractual framework. The role will business partner with the General Manager and has accountability for developing excellent working relationships across a broad range of internal and external stakeholders, including within Hotel Finance, Commercial, IT, Procurement, Human Resources, Operations, Shared Service Centers (where applicable), Owners and Assett Managers as well as Regional Operations Finance. The Director of Finance works closely with all Business Partners to develop best-in-class hotel Finance teams, including participation in all relevant Finance development programs. You will be and remain familiar with the management agreement for the Hotel and implement processes and procedures to ensure the Hotel is operated in compliance with the management agreement, reporting issues of non-compliance to your supervising manager. What are we looking for? Strategic thinker with the ability to formulate effective goals, objectives and priorities with a long term perspective Strong communication and negotiation skills (all levels of management and external customers) Financial and operational analytical skills (operational analysis) Knowledge of departmental and hotel operations Ability to exercise judgment in evaluating situations and in making sound decisions Ability to analyze and interpret financial data Leadership and organizational skills (team orientation, flexible, adaptable) Ability to analyze large volume of complex financial information from many sources and create reports, forecasts projections Proficiency in MS Office suite applications (Excel, Word, Powerpoint) Additional Preferences: University degree in Accounting or Finance / Accounting certification (eg CIMA) Hotel level or industry experience What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Work Locations Hilton Garden Inn Goa Calangute Schedule Full-time Brand Hilton Garden Inn Job Finance

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0 years

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mumbai, maharashtra, india

On-site

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description Responsible for managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in Cloud & Security domain. The role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. Responsibilities Technical administration or troubleshooting to ensure the efficient functionality of the solution. Incident Validation, Incident Analysis, Solution recommendation Assists with the development, revision, and maintenance of Standard Operating Procedures and Working Instructions Act as a point of escalation for Level-1 customer service analysts Coordinate with IT teams on escalations, tracking, performance issues, and outages. Prepare Monthly Executive Summary Reports for managed clients and continuously improve their content and presentation. Provide recommendations in tuning and optimization of systems, processes, procedures, and policies. Maintain an inventory of the procedures used by the operations team and regularly evaluate the procedures and add, remove, and update the procedures as appropriate. Publish weekly reports and monthly reports on customer service operations activity. Desired Skill sets Good knowledge on implementation, installation, integration troubleshooting and overall functionalities Experience in troubleshooting platform related issues, data backup, restoration, retention Maintains awareness of latest technologies in the domain

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3.0 years

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thane, maharashtra, india

On-site

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. For Company details, visit our website: www.webmd.com / www.internetbrands.com Education: B.E./B.Tech- (CS/IT) / BCA/MCA/MSc- IT Experience: 3+ years Work timings: 2:00 PM to 11:00 PM IST Work Mode: Work from Office Position Requirements: Position Requirements: HTML, CSS & Javascript - Proficient with the HTML, CSS with experience in building responsive templates/ components. Good understanding of JavaScript, ES6 and SASS. Ability to write efficient, secure, well-documented, and clean JavaScript code VueJS - Knowledge & Experience with VueJS and proficiency in its core principles such as components, reactivity, state management and the virtual DOM. Understanding of server-side rendering and its benefits and use cases. Experience in supporting vue3 extension for all components Node.js - Demonstrated proficiency in Node.js API and back-end service development, including object-oriented programming, and understanding of security best practices. Version control system - Working with a source code system like Git with understanding of processes like branches and merge requests. Working knowledge of webpack /babel/gulp RESTful Web Services - Extensive experience, in designing, implementing, and maintaining RESTful web services, ensuring scalability, reliability, and adherence to best practices. Standards - Good understanding of JavaScript, ES6 and SASS. Working experience in JavaScript/Typescript with event-based chaining - Work experience on building npm modules or libraries is good to have. RDBMS Proficiency - Skilled in relational database management systems (e.g., SQL Server, MySQL, PostgreSQL), including the ability to write SQL queries and stored procedures. Roles & Responsibilities: Description: As a Mid Level NodeJS/VueJs Delivery Lead you will oversee one or more delivery teams based in Mumbai, coordinating efforts functionally with the US and European offices. In this role, you’ll work closely with functional leads to deliver desired functionalities on time through your local teams. You will communicate effectively with stakeholders about risks, proactively implementing measures to mitigate them. Additionally, you’ll be responsible for hiring and managing your team’s performance in collaboration with the functional management team. Design - Analyzing business and product requirements, identifying potential solutions, designing the selected solution, documenting it thoroughly, and effectively communicating the details to stakeholders. Implementing & Testing - Developing the code based on the solution, building the application, and testing it through unit tests and integration tests. Supporting & Operationalization - Understand and deploy completed work into integration and production environments, adhering to established build and code merge procedure. Learn and utilize various DevOps tools and processes within the Helios platform, including logging, monitoring, and multi-data center scaling, to enhance system performance and reliability. Learning & Mentoring - Cultivate a culture of continuous learning by mentoring team members on advanced SDLC processes and technical skills. Encourage the adoption of new tools and techniques to keep the team relevant and efficient. Communication & Collaboration - Maintain clear communication with stakeholders and team members on project status, requirements, and solutions. Regularly update internal tools (e.g., Jira, YouTrack) and collaborate closely with developers, architects, product owners, and other stakeholders to align on solution designs that meet product goals.

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5.0 years

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gurgaon, haryana, india

On-site

Position Title: Supervisor, Credit and AML/ATF Analysts Status: Full Time – Work from Office Hours: Monday – Friday, 9:00am - 8:00pm EST Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: Team Management: Supervise and lead a team of Credit Analysts and AML/ATF Analysts. Provide guidance, training, and support to team members to ensure high performance and professional development. Conduct regular team meetings to review performance, address issues, and communicate updates. Fraud and Credit Risk Review: Oversee the review of new applications for fraud and credit risk, including outbound calls for fraud and employment verification. Supervise real-time analysis of conversations with applicants to assess potential fraud risk. Ensure documentation and approval requirements are based on analysis of credit policies. Credit Management: Administer and control credit terms and limits. Perform credit limit reviews, reinstatements, and account maintenance. Assess creditworthiness of prospective customers, approving, recommending, and negotiating credit terms and limits appropriate to the customer’s requirements and ability. Customer Interaction: Communicate directly with applicants, adhering to brand standards. Liaise effectively with other areas impacting the Credit Department. Provide exceptional customer service while maintaining high efficiency and accuracy in data analysis and report tracking. Compliance and Reporting: Maintain/exceed established standards and targets, adhering to all credit policies, procedures, and guidelines to mitigate risk. Ensure high levels of accuracy in report maintenance and tracking. Alert Review and Investigation: Investigate accounts and internet sources to determine cardholder eligibility as Politically Exposed Persons/Foreign Persons (PEP/PEFP). Conduct thorough investigations to make determinations related to the Suppression of Terrorism and Economic Sanctions (SOT). Review and analyze unusual transactions that may qualify for reporting under the Prevention of Money Laundering Act (PMLA) guidelines. Data Analysis and Reporting: Analyze data quickly and efficiently to identify potential risks and ensure compliance with AML/AFT regulations. Maintain a high level of accuracy in report maintenance and tracking, ensuring all findings are documented and reported appropriately. Compliance and Risk Management: Ensure all activities are conducted in compliance with relevant AML/AFT legislation and internal policies. Collaborate with other departments to address and mitigate identified risks. Qualifications and Requirements: Educational Background: Bachelor's degree in Finance, Business Administration, or a related field preferred. Experience: Minimum of 5 years of experience in credit and AML operations or related fields. Previous supervisory experience in the financial sector is an asset. Fluent in English; proficiency in French is an asset. Skills and Competencies: Strong communication skills with an excellent command of English (French is an asset) and a professional telephone manner. Demonstrated analytical and judgment skills required in dealing with moderately complex procedures and situations. Ability to communicate tactfully with various levels of business management in a professional manner. Strong organizational and time management skills with the ability to prioritize and manage a heavy workload. Demonstrated ability to implement change efforts. Highly motivated with the ability to work independently in a fast-paced team environment. Knowledge of PCs and strong keyboarding skills. Proficiency in MS Word, Excel, and Outlook is an asset. TSYS/ADM system knowledge is an asset. Flexibility and willingness to work overtime as required. Additional Information: This role requires rotational shifts, which may include evenings, weekends, and holidays. The position offers opportunities for professional growth and development within the Credit Card Operations department.

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0 years

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goa, india

On-site

Company Description Reliance General Insurance is one of India's leading private general insurance companies, offering over 94 customized insurance products for corporate, SME, and individual customers. The company is known for innovative products such as India's first over-the-counter health and home insurance policies. With an extensive network of over 200 offices across 173 cities in 22 states, Reliance General Insurance provides 24x7 customer service assistance and has a full-fledged website for easy policy purchases. They are also the first insurance company in India to be awarded the ISO 9001:2000 certification across all functions, processes, products, and locations. Role Description This is a full-time on-site role for a Sales Manager located in Goa, India. The Sales Manager will be responsible for leading the sales team, developing sales strategies, achieving sales targets, and expanding the customer base. Daily tasks include managing client relationships, overseeing sales operations, and conducting market research. The role also involves training and mentoring staff, preparing sales reports, and coordinating with other departments to ensure customer satisfaction. Qualifications Strong sales and negotiation skills Experience in developing and implementing sales strategies Proficiency in customer relationship management (CRM) tools Excellent communication and interpersonal skills Leadership and team management abilities Analytical and problem-solving skills Bachelor's degree in Business Administration, Marketing, or related field Experience in the insurance industry is a plus

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5.0 years

0 Lacs

gurgaon, haryana, india

On-site

Position Title: Supervisor, Credit and AML/ATF Analysts Status: Full Time – Work from Office Hours: Monday – Friday, 9:00am - 8:00pm EST Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: Team Management: Supervise and lead a team of Credit Analysts and AML/ATF Analysts. Provide guidance, training, and support to team members to ensure high performance and professional development. Conduct regular team meetings to review performance, address issues, and communicate updates. Fraud and Credit Risk Review: Oversee the review of new applications for fraud and credit risk, including outbound calls for fraud and employment verification. Supervise real-time analysis of conversations with applicants to assess potential fraud risk. Ensure documentation and approval requirements are based on analysis of credit policies. Credit Management: Administer and control credit terms and limits. Perform credit limit reviews, reinstatements, and account maintenance. Assess creditworthiness of prospective customers, approving, recommending, and negotiating credit terms and limits appropriate to the customer’s requirements and ability. Customer Interaction: Communicate directly with applicants, adhering to brand standards. Liaise effectively with other areas impacting the Credit Department. Provide exceptional customer service while maintaining high efficiency and accuracy in data analysis and report tracking. Compliance and Reporting: Maintain/exceed established standards and targets, adhering to all credit policies, procedures, and guidelines to mitigate risk. Ensure high levels of accuracy in report maintenance and tracking. Alert Review and Investigation: Investigate accounts and internet sources to determine cardholder eligibility as Politically Exposed Persons/Foreign Persons (PEP/PEFP). Conduct thorough investigations to make determinations related to the Suppression of Terrorism and Economic Sanctions (SOT). Review and analyze unusual transactions that may qualify for reporting under the Prevention of Money Laundering Act (PMLA) guidelines. Data Analysis and Reporting: Analyze data quickly and efficiently to identify potential risks and ensure compliance with AML/AFT regulations. Maintain a high level of accuracy in report maintenance and tracking, ensuring all findings are documented and reported appropriately. Compliance and Risk Management: Ensure all activities are conducted in compliance with relevant AML/AFT legislation and internal policies. Collaborate with other departments to address and mitigate identified risks. Qualifications and Requirements: Educational Background: Bachelor's degree in Finance, Business Administration, or a related field preferred. Experience: Minimum of 5 years of experience in credit and AML operations or related fields. Previous supervisory experience in the financial sector is an asset. Fluent in English; proficiency in French is an asset. Skills and Competencies: Strong communication skills with an excellent command of English (French is an asset) and a professional telephone manner. Demonstrated analytical and judgment skills required in dealing with moderately complex procedures and situations. Ability to communicate tactfully with various levels of business management in a professional manner. Strong organizational and time management skills with the ability to prioritize and manage a heavy workload. Demonstrated ability to implement change efforts. Highly motivated with the ability to work independently in a fast-paced team environment. Knowledge of PCs and strong keyboarding skills. Proficiency in MS Word, Excel, and Outlook is an asset. TSYS/ADM system knowledge is an asset. Flexibility and willingness to work overtime as required. Additional Information: This role requires rotational shifts, which may include evenings, weekends, and holidays. The position offers opportunities for professional growth and development within the Credit Card Operations department.

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5.0 years

0 Lacs

gurgaon, haryana, india

On-site

Position Title: Supervisor, Credit and AML/ATF Analysts Status: Full Time – Work from Office Hours: Monday – Friday, 9:00am - 8:00pm EST Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: Team Management: Supervise and lead a team of Credit Analysts and AML/ATF Analysts. Provide guidance, training, and support to team members to ensure high performance and professional development. Conduct regular team meetings to review performance, address issues, and communicate updates. Fraud and Credit Risk Review: Oversee the review of new applications for fraud and credit risk, including outbound calls for fraud and employment verification. Supervise real-time analysis of conversations with applicants to assess potential fraud risk. Ensure documentation and approval requirements are based on analysis of credit policies. Credit Management: Administer and control credit terms and limits. Perform credit limit reviews, reinstatements, and account maintenance. Assess creditworthiness of prospective customers, approving, recommending, and negotiating credit terms and limits appropriate to the customer’s requirements and ability. Customer Interaction: Communicate directly with applicants, adhering to brand standards. Liaise effectively with other areas impacting the Credit Department. Provide exceptional customer service while maintaining high efficiency and accuracy in data analysis and report tracking. Compliance and Reporting: Maintain/exceed established standards and targets, adhering to all credit policies, procedures, and guidelines to mitigate risk. Ensure high levels of accuracy in report maintenance and tracking. Alert Review and Investigation: Investigate accounts and internet sources to determine cardholder eligibility as Politically Exposed Persons/Foreign Persons (PEP/PEFP). Conduct thorough investigations to make determinations related to the Suppression of Terrorism and Economic Sanctions (SOT). Review and analyze unusual transactions that may qualify for reporting under the Prevention of Money Laundering Act (PMLA) guidelines. Data Analysis and Reporting: Analyze data quickly and efficiently to identify potential risks and ensure compliance with AML/AFT regulations. Maintain a high level of accuracy in report maintenance and tracking, ensuring all findings are documented and reported appropriately. Compliance and Risk Management: Ensure all activities are conducted in compliance with relevant AML/AFT legislation and internal policies. Collaborate with other departments to address and mitigate identified risks. Qualifications and Requirements: Educational Background: Bachelor's degree in Finance, Business Administration, or a related field preferred. Experience: Minimum of 5 years of experience in credit and AML operations or related fields. Previous supervisory experience in the financial sector is an asset. Fluent in English; proficiency in French is an asset. Skills and Competencies: Strong communication skills with an excellent command of English (French is an asset) and a professional telephone manner. Demonstrated analytical and judgment skills required in dealing with moderately complex procedures and situations. Ability to communicate tactfully with various levels of business management in a professional manner. Strong organizational and time management skills with the ability to prioritize and manage a heavy workload. Demonstrated ability to implement change efforts. Highly motivated with the ability to work independently in a fast-paced team environment. Knowledge of PCs and strong keyboarding skills. Proficiency in MS Word, Excel, and Outlook is an asset. TSYS/ADM system knowledge is an asset. Flexibility and willingness to work overtime as required. Additional Information: This role requires rotational shifts, which may include evenings, weekends, and holidays. The position offers opportunities for professional growth and development within the Credit Card Operations department.

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1.0 years

0 Lacs

ranchi, jharkhand, india

On-site

Position Overview: Assistant, People Operations will be part of the SPMU team and will be broadly responsible to manage supporting officer, people operations in recruitments, On boarding and other operational assigned works. This position will report to Senior Officer, People Operations. Responsibilities: Full execution of the recruitment process including job posting, Sifting of resumes, telephonic interview, regular communication with candidates and hiring managers Execute pre-screening and /or telephonic interviews for junior and middle level positions. Posting of vacancies without errors on job portals. Follow up and coordination at all levels. Update Recruitment MIS weekly on recruitment progress. Proactive coordination with departments & candidates for interview scheduling. Coordination with Admin department for seeing all arrangements related to recruitments and staying of the candidates in hotel / Guest House for the Interview purpose or any other work as and when needed. Take initiatives and complete the assigned tasks on daily basis. Post interviews, follow up with panel members and compile feedback Develops pool of internal and external talents Report the progress of vacant positions on the regular basis Ensure reference, background and OFAC check is before the close of offer Arranging and coordinating internal trainings. Maintaining updated MIS and documentation. Any other job assigned by manager from time to time. Qualifications: Required: Bachelor’s degree with minimum 1 year’s professional experience in Generalist Human Resources function in service sector/INGO. Working knowledge of Database, Applicant tracking system Excellent computer skills especially MS Excel Willing and able to work in a fast-paced, growth-oriented environment. Flexible attitude towards changing priorities and ability to multi-task. Takes initiative and a team player. Excellent interpersonal skills Compensation: Room to Read offers competitive pay with excellent benefits. The non-monetary compensation includes a unique opportunity to be part of an innovative, meaningful, and rapidly growing organization that is changing transforming the lives of millions of children in developing countries on literacy and gender equality in education. Room to Read is a child-safe organization; all personnel are expected to adhere to Room to Read’s Child Protection Policy and Child Protection Code of Conduct.

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5.0 years

0 Lacs

noida, uttar pradesh, india

On-site

Responsibilities Design of HVAC systems; Design of plumbing and/or fire-protection systems; Design of specialized piping systems, such as those for laboratory gases, and waste liquids; Analysis of the building’s heating, ventilation, and cooling loads; Perform engineering calculations; Coordination with various departments and disciplines required for project implementation; Life-cycle-cost analyses. Production of detailed drawing and specifications Field reviews Preparation of engineering reports Other duties as assigned. Qualifications Mechanical Engineering Degree from an accredited institution; Proficient with AutoCAD and Revit Minimum of 5 years’ experience in mechanical design; Ability to work with a minimum of instructions and complete tasks independently; Focus on HVAC, plumbing, and building engineering; Experience with energy modelling calculations; Working knowledge of Ontario Building Codes, CSA standards, and ASHRAE standards; Excellent verbal and written communication skills with working knowledge of the Microsoft suite of programs; Must possess a team player attitude About Us WSP is one of the world's leading professional services consulting firms. We are dedicated to our local communities and propelled by international brainpower. We are technical experts and strategic advisors including engineers, technicians, scientists, architects, planners, surveyors and environmental specialists, as well as other design, program and construction management professionals. We design lasting solutions in the Transportation & Infrastructure, Property & Buildings, Earth & Environment, Power & Energy, Resources and Industry sectors, as well as offering strategic advisory services. Our talented people around the globe engineer projects that will help societies grow for lifetimes to come. With approximately 4,000 talented people across 3 locations (Noida, Bengaluru & Mumbai offices) in India and more than 73,000 globally , in 550 offices across 40 countries , we engineer projects that will help societies grow for lifetimes to come. At “WSP” we draw on the diverse skills and capabilities of our employees globally to compete for the most exciting and complex projects across the world and bring the same level of expertise to our local communities. We are proud to be an international collective of innovative thinkers who work on the most complex problems. Unified under one strong brand, we use our local expertise, international reach and global scale to prepare our cities and environments for the future, connect communities and help societies thrive in built and natural ecosystems. True to our guiding principles, our business is built on four cornerstones: Our People, Our Clients, Our Operational Excellence and Our Expertise. www.wsp.com We are Passionate people doing purposeful and sustainable work that helps shape our communities and the future. A collaborative team that thrives on challenges and unconventional thinking. A network of experts channeling our curiosity into creating solutions for complex issues. Inspired by diversity, driven by inclusion, we work with passion and purpose. Working with Us At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. Our Hybrid Working Module With us, you can operate in a flexible, agile, yet structured work environment and follow a Hybrid Work Model. Maximize collaboration. Maintain product quality and cultural integrity. Balance community, collaboration, opportunity, productivity, and efficiency. Health, Safety and Wellbeing Our people are our greatest asset, and we prioritize a safe work environment. Health, safety, and wellbeing are integral to our culture, with each of us accountable for fostering a safe workplace through our “Making Health and Safety Personal” initiative. Our Zero Harm Vision drives us to reduce risks through innovative solutions, earning recognition for our global health and safety practices with the prestigious RoSPA Health and Safety Awards for six consecutive years. Inclusivity and Diversity WSP India is dedicated to fostering a sustainable and inclusive work environment where our greatest strength - Our People -feel valued, respected, and supported. We ensure an unbiased approach in hiring, promotion, and performance evaluation, regardless of age, gender identity, race, religion, sexual orientation, marital status, physical ability, education, social status, or cultural background. Imagine a better future for you and a better future for us all. Join our close-knit community of over 73,300 talented global professionals dedicated to making a positive impact. Together, we can make a difference in communities both near and far. With us, you can. Apply today. NOTICE TO THIRD PARTY AGENCIES: WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.

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5.0 years

0 Lacs

noida, uttar pradesh, india

On-site

Responsibilities Design of HVAC systems; Design of plumbing and/or fire-protection systems; Design of specialized piping systems, such as those for laboratory gases, and waste liquids; Analysis of the building’s heating, ventilation, and cooling loads; Perform engineering calculations; Coordination with various departments and disciplines required for project implementation; Life-cycle-cost analyses. Production of detailed drawing and specifications Field reviews Preparation of engineering reports Other duties as assigned. Qualifications Mechanical Engineering Degree from an accredited institution; Proficient with AutoCAD and Revit Minimum of 5 years’ experience in mechanical design; Ability to work with a minimum of instructions and complete tasks independently; Focus on HVAC, plumbing, and building engineering; Experience with energy modelling calculations; Working knowledge of Ontario Building Codes, CSA standards, and ASHRAE standards; Excellent verbal and written communication skills with working knowledge of the Microsoft suite of programs; Must possess a team player attitude About Us WSP is one of the world's leading professional services consulting firms. We are dedicated to our local communities and propelled by international brainpower. We are technical experts and strategic advisors including engineers, technicians, scientists, architects, planners, surveyors and environmental specialists, as well as other design, program and construction management professionals. We design lasting solutions in the Transportation & Infrastructure, Property & Buildings, Earth & Environment, Power & Energy, Resources and Industry sectors, as well as offering strategic advisory services. Our talented people around the globe engineer projects that will help societies grow for lifetimes to come. With approximately 4,000 talented people across 3 locations (Noida, Bengaluru & Mumbai offices) in India and more than 73,000 globally , in 550 offices across 40 countries , we engineer projects that will help societies grow for lifetimes to come. At “WSP” we draw on the diverse skills and capabilities of our employees globally to compete for the most exciting and complex projects across the world and bring the same level of expertise to our local communities. We are proud to be an international collective of innovative thinkers who work on the most complex problems. Unified under one strong brand, we use our local expertise, international reach and global scale to prepare our cities and environments for the future, connect communities and help societies thrive in built and natural ecosystems. True to our guiding principles, our business is built on four cornerstones: Our People, Our Clients, Our Operational Excellence and Our Expertise. www.wsp.com We are Passionate people doing purposeful and sustainable work that helps shape our communities and the future. A collaborative team that thrives on challenges and unconventional thinking. A network of experts channeling our curiosity into creating solutions for complex issues. Inspired by diversity, driven by inclusion, we work with passion and purpose. Working with Us At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. Our Hybrid Working Module With us, you can operate in a flexible, agile, yet structured work environment and follow a Hybrid Work Model. Maximize collaboration. Maintain product quality and cultural integrity. Balance community, collaboration, opportunity, productivity, and efficiency. Health, Safety and Wellbeing Our people are our greatest asset, and we prioritize a safe work environment. Health, safety, and wellbeing are integral to our culture, with each of us accountable for fostering a safe workplace through our “Making Health and Safety Personal” initiative. Our Zero Harm Vision drives us to reduce risks through innovative solutions, earning recognition for our global health and safety practices with the prestigious RoSPA Health and Safety Awards for six consecutive years. Inclusivity and Diversity WSP India is dedicated to fostering a sustainable and inclusive work environment where our greatest strength - Our People -feel valued, respected, and supported. We ensure an unbiased approach in hiring, promotion, and performance evaluation, regardless of age, gender identity, race, religion, sexual orientation, marital status, physical ability, education, social status, or cultural background. Imagine a better future for you and a better future for us all. Join our close-knit community of over 73,300 talented global professionals dedicated to making a positive impact. Together, we can make a difference in communities both near and far. With us, you can. Apply today. NOTICE TO THIRD PARTY AGENCIES: WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.

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2.0 years

0 Lacs

bengaluru, karnataka, india

On-site

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! Technical Support Analyst Our Technical Support Analysts are the face of our company and are responsible for delivering exceptional Tier 1 customer service to our clients. We are looking for an individual who is passionate about customer service and enjoys regularly exceeding client expectations. As you will be working with our APAC clients, your work hours will align with the business hours of our APAC office however they may be adjusted when necessary for legitimate business reasons. There is also a possibility you will be requested to provide support for North America or EMEA regions and will be expected to adjust your work hours accordingly however reasonable advance notice will be provided. You do not need to be deeply technical for this role but should be keen to learn and grow within a technical, customer-supporting environment and have a drive/passion for providing exceptional customer service to each and every client. Responsibilities First point of contact for all post-sale client interactions Provide Tier 1 support to clients via phone, chat, email and webform (Support website) and address escalations from internal stakeholders Assist in the maintenance of the community portal and engage clients to resolve questions and requests within the community portal Analyzes semi-complex problems, identifies solutions, and executes to solve with limited management oversight Owns resolution for standard requests including marketing best practices, technical troubleshooting, billing inquiries, ROI reporting, moderation guidelines Maintains client loyalty by serving customers above and beyond their expectations. Uses tools and troubleshooting techniques and exercises good judgment in decision-making in order to routinely deliver exceptional client support at all times Educates and assists other departments within Bazaarvoice regarding systems, tools, and processes for the management and resolution of client requests. Responsible for writing standards & guidelines to improve scalability and quality Engages in minor issues directly with clients but escalates any non-day-to-day events. Understands the client experience and is proficient in the tools that clients interface with clients Requirements 2- 4 years of industry experience. Exceptional communication skills which have been developed through experience in working directly with customers in either a B2B (preferred) or B2C environment. Ability to prioritize and manage multiple priorities in a dynamic environment and go above and beyond what the client expects. This would be on APAC shift - 3.30 AM to 12 PM. Preferred/Desired Qualifications Or Skills Working experience with Salesforce, Confluence, and JIRA. E-commerce knowledge and/or experience Why You’ll Love Working with Us? Work with cutting-edge technology in a collaborative, global team Competitive salary + good benefits (insurance, annual leave, bonuses, referral rewards, and more). We’re Great Place to Work Certified (3 years in a row!). Hybrid work model (3 days in office – Prestige Tech Pacific, Kadubeesanahalli). Why join Bazaarvoice? Customer is key We see our own success through our customers’ outcomes. We approach every situation with a customer first mindset. Transparency & Integrity Builds Trust We believe in the power of authentic feedback because it’s in our DNA. We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance. Passionate Pursuit of Performance Our energy is contagious, because we hire for passion, drive & curiosity. We love what we do, and because we’re laser focused on our mission. Innovation over Imitation We seek to innovate as we are not content with the status quo. We embrace agility and experimentation as an advantage. Stronger Together We bring our whole selves to the mission and find value in diverse perspectives. We champion what’s best for Bazaarvoice before individuals or teams. As a stronger company we build a stronger community. Commitment to diversity and inclusion Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.

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4.0 years

0 Lacs

gurugram, haryana, india

On-site

Key Accountabilities Responding to cases via the ServiceNow portal within provided Service Level Agreements (SLAs) Meet agreed quality, productivity targets and customer satisfaction (cSAT) rating expectations Promotion of self-service by showcasing available Knowledge Articles Contribute to continuous improvement culture by suggesting actions to make improvements to operational activities as necessary Accurate data input of Real Time Management (RTM) tasks Experience 4+ years of relevant experience in role and industry. Worked in a high volume/complex contact centre/operations environment. Prior experience of HR operations, query handling and managing HR systems like Workday, SAP, Success factor. Qualification Requirements Graduation - Business/Human Resources (Preferred)

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10.0 years

0 Lacs

noida, uttar pradesh, india

On-site

Position at India Who We Are Insurity empowers insurance organizations to quickly capitalize on new opportunities by delivering the world’s most configurable, cloud-native, easy-to-use, and intuitively analytical insurance software. Just as importantly, we empower our people—providing the tools, support, and opportunities they need to grow and succeed. We don’t just make bold promises—we deliver results. As the largest cloud-based software provider for the Property & Casualty market, Insurity is trusted by 22 of the top 25 P&C carriers and 7 of the top 10 wholesale brokers in the MGA space. Behind that trust is a team that delivers exceptional value and deep industry expertise. While our technology sets us apart, it’s our people who truly make the difference. At Insurity, you’ll collaborate with some of the most creative and knowledgeable minds in insurance tech—in a culture that fosters innovation, teamwork, and continuous learning. Our award-winning onboarding experience welcomes and supports you from the moment you accept our offer. Ready to grow your career with an industry leader? Apply today—we’re excited to welcome you. #UatInsurity What’s In It For U Work Where You Thrive: Find a hybrid work environment that allows you to enjoy a great work life balance, stay connected and collaborative Generous Time Off: Our leadership believes in taking the time you need when you need it. Day One Health Benefits + Employer-Matched Retirement Savings: You might think these are table stakes, but we know these matter to you. More Than Just Core Values: Our values are fundamental in how we attract, train, and retain top talent. Award-Winning Onboarding Program: We set you up from the get-go to make a significant impact on Day One and follow you through your entire first year. Real Career Growth Opportunities: We love to promote from within with over 20% of our open roles filled through internal applicants on average. Mentorship Program: We support a champion culture and growth mindset by pairing you with experienced, talented leaders to help you grow personally and professionally. Internal Networking: Build relationships, network, collaborate, and stay connected with colleagues internally with our one-of-a kind online Coffee for Two program. Continuous Learning Opportunities: Own your development with your own LinkedIn Learning and Kaplan licenses. Employee Referral Bonus: Once you come onboard, give Insurity the biggest compliment you can give by referring someone to work here and earn a referral bonus. Insurity’s Next Call Center Manager As the Call Center Manager, you will be responsible for overseeing the day-to-day operations of our customer support center. You’ll lead a team of representatives, ensure service quality, manage staffing and performance metrics, and collaborate cross-functionally to support both internal operations and new client implementations. What Our Call Center Manager Will Do Team Leadership & Development Hire, onboard, and train new call center representatives. Conduct regular team meetings and 1:1 performance review. Foster a high-performance, customer-focused culture within the team. Operations Management Manage daily team schedules to ensure proper phone and ticket coverage. Handle escalated customer issues with empathy and urgency. Maintain and configure call center software (add/change/remove users as needed). Track and optimize key call center metrics (AHT, FCR, CSAT, SLA adherence, etc.). Performance Monitoring & Reporting Monitor and analyze call volumes, ticket resolution times, and rep performance. Prepare and present monthly performance and operational reports to leadership. Cross-Functional Collaboration Partner with the Sales team to support smooth onboarding of new clients. Coordinate with product, IT, and service delivery teams to resolve recurring issues and improve support workflows. Who We’re Looking For Minimum 10 years of experience in call center operations, with at least 5 years in a managerial or supervisory role. Proven ability to lead and motivate large teams in a high-volume support environment. Strong hands-on experience with call center platforms and tools (e.g., Genesys, NICE, Five9, Freshcaller, Zendesk, Salesforce, or similar). Deep understanding of call center KPIs, operational metrics, and performance improvement strategies. Excellent communication, problem-solving, and decision-making skills. Experience working in SaaS or enterprise software support environments is a plus. Thank you for your interest in Insurity! Please understand that due to the volume of applicants we receive, only selected candidates will be contacted.

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0.0 - 2.0 years

0 - 0 Lacs

kunnamkulam, kerala

On-site

Job Summary We are looking for energetic and customer-focused Male Sales Executives to join our jewellery showroom. The role involves assisting customers, promoting jewellery collections, and ensuring high-quality customer service to achieve sales targets. Key Responsibilities Greet and assist customers in selecting jewellery based on their needs and preferences. Develop in-depth knowledge of product lines, new arrivals, and promotions. Achieve individual and showroom sales targets. Build and maintain strong customer relationships for repeat business. Maintain proper display, cleanliness, and arrangement of jewellery counters. Handle billing, sales documentation, and payment processes accurately. Provide after-sales support including exchange, repair, and customization queries. Stay updated with market trends and competitor offerings. Adhere to company policies on grooming, punctuality, and professional conduct. Perform any other duties assigned by the Management. Skills & Qualifications Qualification: Minimum Degree (preferred). Experience: 1–2 years in retail sales (jewellery experience preferred, but freshers with good communication skills may apply). Strong communication and interpersonal skills. Pleasant personality, good grooming, and a customer-first attitude. Ability to handle pressure and meet sales targets. Basic computer and billing knowledge. Benefits Attractive salary with incentives based on performance. ESI / PF and other statutory benefits. Training and career growth opportunities. Candidates within 10kms from Kunnamkulam, Thrissur preferred Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Food provided Health insurance Leave encashment Provident Fund Ability to commute/relocate: Kunnamkulam, Kerala: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you living within 10Kms from Kunnamkulam town? Work Location: In person

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4.0 years

0 Lacs

noida, uttar pradesh, india

On-site

Job Description Mechanical Design Engineer is responsible for the completion of high quality designs under supervision of discipline project delivery across WSP projects. Incumbent will be the part of Building Services team who will be responsible to carry put the detail design work within mechanical space for building services. Responsibilities Support the successful delivery of high quality projects on time Carry out high quality discipline designs to the relevant standards and authority requirements Conduct required checks and reviews of own / teams designs Ensure that Health & Safety is embedded into all work practices in line with company policies Ensure statutory and regulatory requirements are met within the design Support the companies approach to sustainability Attend and contribute in team and project meetings Complete accurate timesheets by set deadline Lead by example and ensure QMS and Project Lifecycle compliance across team and projects Supervise, coordinate and support other project Engineers and CAD Technicians Qualifications BEng /BSc (Hon)/ B-Tech in Mechanical Engineering with minimum 4 years of experience in consultancy organization Experienced user of Microsoft Office - word/ excel and outlook etc. Experience of associated discipline software (HAP, Hevacomp, IES , Revit etc.) About Us WSP is one of the world's leading professional services consulting firms. We are dedicated to our local communities and propelled by international brainpower. We are technical experts and strategic advisors including engineers, technicians, scientists, architects, planners, surveyors and environmental specialists, as well as other design, program and construction management professionals. We design lasting solutions in the Transportation & Infrastructure, Property & Buildings, Earth & Environment, Power & Energy, Resources and Industry sectors, as well as offering strategic advisory services. Our talented people around the globe engineer projects that will help societies grow for lifetimes to come. With approximately 4,000 talented people across 3 locations (Noida, Bengaluru & Mumbai offices) in India and more than 73,000 globally , in 550 offices across 40 countries , we engineer projects that will help societies grow for lifetimes to come. At “WSP” we draw on the diverse skills and capabilities of our employees globally to compete for the most exciting and complex projects across the world and bring the same level of expertise to our local communities. We are proud to be an international collective of innovative thinkers who work on the most complex problems. Unified under one strong brand, we use our local expertise, international reach and global scale to prepare our cities and environments for the future, connect communities and help societies thrive in built and natural ecosystems. True to our guiding principles, our business is built on four cornerstones: Our People, Our Clients, Our Operational Excellence and Our Expertise. www.wsp.com We are Passionate people doing purposeful and sustainable work that helps shape our communities and the future. A collaborative team that thrives on challenges and unconventional thinking. A network of experts channeling our curiosity into creating solutions for complex issues. Inspired by diversity, driven by inclusion, we work with passion and purpose. Working with Us At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. Our Hybrid Working Module With us, you can operate in a flexible, agile, yet structured work environment and follow a Hybrid Work Model. Maximize collaboration. Maintain product quality and cultural integrity. Balance community, collaboration, opportunity, productivity, and efficiency. Health, Safety and Wellbeing Our people are our greatest asset, and we prioritize a safe work environment. Health, safety, and wellbeing are integral to our culture, with each of us accountable for fostering a safe workplace through our “Making Health and Safety Personal” initiative. Our Zero Harm Vision drives us to reduce risks through innovative solutions, earning recognition for our global health and safety practices with the prestigious RoSPA Health and Safety Awards for six consecutive years. Inclusivity and Diversity WSP India is dedicated to fostering a sustainable and inclusive work environment where our greatest strength - Our People -feel valued, respected, and supported. We ensure an unbiased approach in hiring, promotion, and performance evaluation, regardless of age, gender identity, race, religion, sexual orientation, marital status, physical ability, education, social status, or cultural background. Imagine a better future for you and a better future for us all. Join our close-knit community of over 73,300 talented global professionals dedicated to making a positive impact. Together, we can make a difference in communities both near and far. With us, you can. Apply today. NOTICE TO THIRD PARTY AGENCIES: WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.

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0 years

0 Lacs

chennai, tamil nadu, india

On-site

Job Description Supervise daily operations of individual and group policy servicing teams. Allocate tasks and monitor performance to ensure SLA adherence. Resolve escalated servicing issues and customer complaints Ensure team compliance with Hong Kong Insurance Authority regulations. Conduct regular team meetings and performance reviews Coordinate with underwriting, claims, and customer service departments. Implement process improvements and automation initiatives. Train and mentor team members on policy servicing procedures. Review and approve complex policy transactions and endorsements. Prepare operational reports for management review. Ensure data accuracy and integrity across servicing platforms. Support regulatory audits and internal compliance checks. Skills Required RoleAnalyst - Policy Servicing Industry TypeITES/BPO/KPO Functional AreaITES/BPO/Customer Service Required Education Employment TypeFull Time, Permanent Key Skills POLICYSERVICING Other Information Job CodeGO/JC/742/2025 Recruiter NameGayathri B

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4.0 years

0 Lacs

noida, uttar pradesh, india

On-site

Job Description Mechanical Design Engineer is responsible for the completion of high quality designs under supervision of discipline project delivery across WSP projects. Incumbent will be the part of Building Services team who will be responsible to carry put the detail design work within mechanical space for building services. Responsibilities Support the successful delivery of high quality projects on time Carry out high quality discipline designs to the relevant standards and authority requirements Conduct required checks and reviews of own / teams designs Ensure that Health & Safety is embedded into all work practices in line with company policies Ensure statutory and regulatory requirements are met within the design Support the companies approach to sustainability Attend and contribute in team and project meetings Complete accurate timesheets by set deadline Lead by example and ensure QMS and Project Lifecycle compliance across team and projects Supervise, coordinate and support other project Engineers and CAD Technicians Qualifications BEng /BSc (Hon)/ B-Tech in Mechanical Engineering with minimum 4 years of experience in consultancy organization Experienced user of Microsoft Office - word/ excel and outlook etc. Experience of associated discipline software (HAP, Hevacomp, IES , Revit etc.) About Us WSP is one of the world's leading professional services consulting firms. We are dedicated to our local communities and propelled by international brainpower. We are technical experts and strategic advisors including engineers, technicians, scientists, architects, planners, surveyors and environmental specialists, as well as other design, program and construction management professionals. We design lasting solutions in the Transportation & Infrastructure, Property & Buildings, Earth & Environment, Power & Energy, Resources and Industry sectors, as well as offering strategic advisory services. Our talented people around the globe engineer projects that will help societies grow for lifetimes to come. With approximately 4,000 talented people across 3 locations (Noida, Bengaluru & Mumbai offices) in India and more than 73,000 globally , in 550 offices across 40 countries , we engineer projects that will help societies grow for lifetimes to come. At “WSP” we draw on the diverse skills and capabilities of our employees globally to compete for the most exciting and complex projects across the world and bring the same level of expertise to our local communities. We are proud to be an international collective of innovative thinkers who work on the most complex problems. Unified under one strong brand, we use our local expertise, international reach and global scale to prepare our cities and environments for the future, connect communities and help societies thrive in built and natural ecosystems. True to our guiding principles, our business is built on four cornerstones: Our People, Our Clients, Our Operational Excellence and Our Expertise. www.wsp.com We are Passionate people doing purposeful and sustainable work that helps shape our communities and the future. A collaborative team that thrives on challenges and unconventional thinking. A network of experts channeling our curiosity into creating solutions for complex issues. Inspired by diversity, driven by inclusion, we work with passion and purpose. Working with Us At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. Our Hybrid Working Module With us, you can operate in a flexible, agile, yet structured work environment and follow a Hybrid Work Model. Maximize collaboration. Maintain product quality and cultural integrity. Balance community, collaboration, opportunity, productivity, and efficiency. Health, Safety and Wellbeing Our people are our greatest asset, and we prioritize a safe work environment. Health, safety, and wellbeing are integral to our culture, with each of us accountable for fostering a safe workplace through our “Making Health and Safety Personal” initiative. Our Zero Harm Vision drives us to reduce risks through innovative solutions, earning recognition for our global health and safety practices with the prestigious RoSPA Health and Safety Awards for six consecutive years. Inclusivity and Diversity WSP India is dedicated to fostering a sustainable and inclusive work environment where our greatest strength - Our People -feel valued, respected, and supported. We ensure an unbiased approach in hiring, promotion, and performance evaluation, regardless of age, gender identity, race, religion, sexual orientation, marital status, physical ability, education, social status, or cultural background. Imagine a better future for you and a better future for us all. Join our close-knit community of over 73,300 talented global professionals dedicated to making a positive impact. Together, we can make a difference in communities both near and far. With us, you can. Apply today. NOTICE TO THIRD PARTY AGENCIES: WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.

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4.0 years

0 Lacs

noida, uttar pradesh, india

On-site

Senior Analyst, Data and Analytics Are you our “ TYPE ”? Monotype Global Named "One of the Most Innovative Companies in Design" by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype also provides a first-of-its-kind service that makes fonts more accessible for creative professionals to discover, license, and use in our increasingly digital world. We work with the biggest global brands, and with individual creatives, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences. Monotype Solutions India Monotype Solutions India is a strategic center of excellence for Monotype and is a certified Great Place to Work® three years in a row. The focus of this fast-growing center spans Product Development, Product Management, Experience Design, User Research, Market Intelligence, Research in areas of Artificial Intelligence and Machine learning, Innovation, Customer Success, Enterprise Business Solutions, and Sales. Headquartered in the Boston area of the United States and with offices across 4 continents, Monotype is the world’s leading company in fonts. It’s a trusted partner to the world’s top brands and was named “One of the Most Innovative Companies in Design” by Fast Company. Monotype brings brands to life through the type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman, and more. Monotype also provides a first-of-its-kind service that makes fonts more accessible for creative professionals to discover, license, and use in our increasingly digital world. As a Senior Analyst, Data and Analytics, you will be part of the Global Data Team, focusing on enhancing data sets & data infrastructure for scalable integration, deeper insights, and reduced duplication, enabling Monotype with faster, more accurate, and self-sustaining analytics for critical decision making. The ideal candidate will be passionate about ensuring data quality and presenting actionable insights through data visualization. This role will play a key part in shaping data-driven decisions across departments by maintaining clean, reliable data and creating intuitive dashboards and reports. What You’ll Be Doing Analyze complex datasets to identify trends, patterns, and actionable insights. Monitor, validate, and cleanse data to ensure accuracy, completeness, and consistency across datasets. Be the go-between for understanding the stakeholder problem to solve, partnering with engineering to define the ideal solution and implement the data infrastructure and workflows, focusing on eliminating data silos, effort duplication and manual work. Design and develop interactive dashboards, charts, and reports using tools such as Tableau, Power BI, or Looker. Develop and maintain documentation related to data quality standards, rules, and processes. Translate analytical findings into clear, compelling visual stories for stakeholders. What We’re Looking For 4+ years of Data Analysis & BI experience is required. Proven track record of solving complex business problem and communicating easily understood recommendations to teams for implementation. Technically proficient in pulling disparate data sets together to address questions and identify the underlying story in the data. Proficiency in and passion for data visualization tools (e.g. Power BI, Qlik, Tableau, Looker, Sigma). Proficiency in SQL and/or other data exploration tools. Solid understanding of data infrastructure. Product management mindset, always seeking to understand the problem to solve when approached with a pre-conceived solution. Critical thinking skills and appropriate prioritization, with the ability to say ‘no’ and backing that up with data and professionalism. Strong written and presentation skills. History of teamwork and proven ability to get the job done. Strong desire to act with urgency and curiosity when background information may not be readily available. What’s In It For You Hybrid work arrangements and competitive paid time off programs. Comprehensive medical insurance coverage to meet all your healthcare needs. Competitive compensation with corporate bonus program & uncapped commission for quota carrying Sales. A creative, innovative, and global working environment in the creative and software technology industry. Highly engaged Events Committee to keep work enjoyable. Reward & Recognition Programs (including President's Club for all functions). Professional onboarding program, including robust targeted training for Sales function. Development and advancement opportunities (high internal mobility across organization). Retirement planning options to save for your future, and so much more! Monotype is an Equal Opportunities Employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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