280889 Service Jobs - Page 48

Company Description YANA Attorneys & Legal is a full-service law firm providing business-focused legal solutions with strategic and reliable expertise. We support a diverse array of clients globally, from startups to established enterprises, specializing in corporate law, mergers and acquisitions, IPO advisory, and SEBI compliance. Our services also include banking and finance representation, dispute resolution, and cross-border legal matters. At YANA, we emphasize building trusted relationships, offering tailored advice, and achieving pragmatic outcomes for our clients. Role Description This is a full-time on-site role for a Legal Counsel located in the Greater Chennai Area. The Legal Counsel will be responsible for advising on a wide range of legal matters, including contract negotiation, legal document preparation, and providing legal advice. Daily tasks include addressing legal issues, conducting legal research, drafting and reviewing contracts, and offering strategic guidance on legal decisions. The Legal Counsel will work closely with clients and internal teams to ensure compliance and mitigate risks. Qualifications Proficiency in Law and Legal Issues Experience in Contract Negotiation and Legal Document Preparation Ability to provide sound Legal Advice Strong analytical, research, and problem-solving skills Excellent written and verbal communication skills Ability to work collaboratively and build strong client relationships Experience in corporate law and dispute resolution is a plus LL.B or LL.M law degree, with a valid license to practice law in India

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview Loan Servicing Operations supports existing Commercial Lending products and services (Syndicated & Bilateral Loans). These services include updating customer and loan information, responding to client and business partner enquiries, managing financial and non-financial transactions, generating bills and invoices, and providing customer support and general maintenance through the life of the loan. Job Description Dedicated Servicing Team (Agented/Part-bought) supports Syndicated Loans servicing both 'As 'Agent' and in 'Part-bought' lender capacity, mainly for US region relationships. Servicer-1 works on various financial transactions and non-financial service requests received from Clients/Agent banks. Loan IQ is the System of Record to process all such transactions. Responsibilities Comprehending notices/incoming requests from Client/Agent Bank/Lenders and verifying/updating details in workflow tool Timely and accurate assignment of requests from workflow tool to processors Validating payment instructions/ notices and releasing advances/wires/notices to clients, lenders & Agent Banks on Loan IQ Actioning on periodic rate changes, rollovers, advances, payments, conversions on Loan IQ and Fronted Letter of Credit for Large Corporates Updating system of record while adhering to standard operating procedure and guidelines Managing manual matching and timely monitoring of wire matching automation, its reporting and working on manual matching Understanding of General Ledger postings and past dues Timely action, resolution and reconciliation of financial breaks/past dues and following escalation matrix as & when needed. Effective communication and coordination with fellow team members, managers, and other stakeholders (agent banks/lenders). Timely action on preparation and distribution of Delayed Investor Funding Report to stakeholders. Taking ownership of assigned portfolios/service requests/transactions and ensuring service request completions within turnaround time. Adherence to the Business Deliverables, SLA (Service Level Agreement) and Accuracy. Requirements Education B Com, M Com, MBA (graduation in finance stream) Certifications - If Any Experience Range 7+ Years of relevant experience Foundational Skills Overview & Navigation of Loan IQ │ Advanced Overview & Navigation of iCon/GSS │ Advanced Overview & Navigation of Clearpar │ Advanced Banking & Markets Knowledge - Closing & Settlements, Loan Trade Servicing & Assignments, Primary & Secondary Markets │ Proficient Reconciliation - Understanding on GLs, Past dues etc. │ Proficient Commercial & Business Banking Lending - Basic Overview, Credit Product Knowledge, Loans Life Cycle & Credit documents │ Proficient Loan Servicing (Bilateral and Syndication) - Overview, types of Facilities, roles of different parties, Advances, Payments, Pricing Change, Renewals/Rollovers, Conversions, Fees, LCs, and Loan Maintenance │ Proficient Attention to Detail │ Expert Communication Skill - Verbal/Written │ Advanced Flexible and Open-Minded │ Proficient Customer Focus │ Proficient Stakeholder Management & Network/Relationship Building │ Proficient Critical Thinking │ Proficient MS Office (Excel, Word, PowerPoint) │ Proficient Desired Skills Functional knowledge of AI/ML tools │ Proficient Operational Risk - Inadequate or failed internal processes, people, and systems or from external events │ Proficient Global Payment Product/Ops knowledge - Wire Transfer, Direct Debit, ACH, Swift etc. │ Proficient Active Listening │ Proficient Team Building │ Proficient Numerical Ability │ Proficient Overview & Navigation of WorkFusion │ Proficient Data Management & Dashboard Tools - Tableau, Alteryx, SharePoint etc. │ Proficient Work Timings 6.30 PM IST - 03.30 AM IST (US Region) 7.30 PM IST – 4.30 PM IST (US Region)

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time Planning Engineer- Fleet and Project in New Delhi we’re looking for? Job Title (Job code): IN-PL-00_003 _ Planning Engineer- Fleet & Project HRM-SV-JDS-028 PURPOSE OF THE JOB The Planning Engineer- Fleet & Project is responsible to perform the following : Manage 24hr depot plan ensuring all customer, safety and reliability issues are deliverable and agreed within the restrictions of the available resource and facility. Optimize the depot usage Coordinate Train movement in the Depot Project planning for service project mobilization and execution. Ensure effective and efficient maintenance of the fleet 24 hours a day through work activities on the fleet depots to deliver clean, available reliable and safe trains for service and operators. Support in Defining & Implementing project fleet strategy to fit with customer contractual requirements Support for the project fleet availability. Reporting Project KPI ORGANISATION Organisation structure (job belongs to..) Region/Product/Function Services Reports directly to: Direct report line to Fleet and Maintenance Manager Network & Links Position title of connected positions / functional report Internal Customer Site PI team Fleet Manager Train care manager Engineering Train movement PI Support team Reliability Availability Maintainability Safety (RAMS) team Project Engineering team Installation and Test & Commissioning team (if applicable) Internal Supplier representatives (Components/Participating Units) Maintenance/Service team (if Alstom) Global System representatives (if applicable) External Customer site team Customer maintenance team (if not Alstom) External Supplier and OEM representative Main Responsabilities Customer relation Provide up to date information on fleet status to internal and external customers Ensure real time customer support and forward facing defects are efficiently managed. Operation: Schedule maintenance exams at Depot in accordance with requirements to maintain a consistently high fleet availability to meet contractual requirements. Ensure sufficient time has been allocated in the plan for preventive maintenance and repairs after considering Depot capacity. Prioritise work at the Depot to meet train availability requirements. React to train failures and infrastructure related issues in conjunction with the Operator to minimise impact on the Production plan. Liaise with the Alstom Fleet Control on all planning matters to ensure that any special/urgent requirements have been considered and agree the long-term plan. Provide inputs to Train movement team Performance & Efficiency Optimize the depot usage Minimize service disruption and manage the service delivery in accordance with Contractual QCD requirements. Set, monitor and control planned maintenance including outstanding defects, reliability and safety checks Monitor planned resources to ensure the production plan will be achieved. This includes the facility, materials and labour. Supervise all vehicle movements within the depot Continuous improvement Promote continuous improvement ways of working within the fleet team, ensuring robust processes are in place. Team Management (if applicable) Lead, coach and develop their team Lead specific duties of the fleet planners team Compliance to all relevant procedures and to report and recommend any potential improvements Key Performance Indicators Deliver the agreed timetable requirements on a daily basis as agreed with Fleet and maintenance manager Maintain and deliver a safe operation at all times. Support the reliability and performance targets as agreed in the contract Educational Requirements Time served apprenticeship or equivalent with associated technical qualifications (Higher National Certificate/Ordinary National Certificate/City & Guilds) or recognised equivalent Planning experience in a maintenance environment Relevant administrative qualifications Desired Knowledge / Experience Knowledge of quality and safety systems. A general knowledge of rail vehicle maintenance requirements. Experience of working in a Service Site or Production environment. Knowledge and understanding of our customers. Languages : Country language Behavioural Competencies Good communication, report writing and organisational skills. IT skills – competent user of Personal Computer, including office packages, SAP, Planning tools as MS Project, PMS... Important to note As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.

Company Description Syngenta We are a leading, science-based agriculture company, empowering farmers to meet the demands of modern agriculture. Using cutting-edge innovation, we help farmers to grow resilient, healthy crops that can feed a growing global population, while promoting sustainable farming practices that protect and enhance our planet. Headquartered in Switzerland, we are a global agritech leader with more than 30,000 employees across over 90 countries. https://www.syngenta.com/company Job Description Role purpose: Drive demand generation with focus on liquidation in the assigned area Through field promotional activities such as pre-sowing campaigns, Farmer Training Programs, Field days and Field trips in key villages of the assigned area Plan, track and Manage team of Market Development Officers (MDO) and their activities Actively manage relationships with Distributors and Retailers Focus on accurate and timely planning, placement, liquidation and collections Regularly report sales and other commercial activities using Salesforce.com (SFDC) and other digital platforms Develop and maintain relationships with key influencers in the territory Accountabilities Create and Execute the Commercial plan and modus operandi to deliver the planned commercial activities for the responsible geography. Plan and ensure that the right product is available on shelf at the right time and right quantity. Execute a plan for the growth of the responsible geography, increase market share and lead growth. Ensure that right people are available to deliver the business aspiration. Have a fully motivated, engaged and energized Field Staff. Support a strong channel engagement and campaign plan along with executing the Go-To-Market Strategy for effective business success. Any other responsibilities as assigned by senior manager from time to time including Country/Division projects. Key Deliverable Achieve sales revenue targets for the sales region Undertake the required channel management to ensure availability of company stocks, enable prompt and efficient liquidation in line with demand and minimise saleable returns from trade Accountable for collections from all customers in the sales region, ensure they are in line with policies and taking required action steps with errant customers Overarching Accountabilities Maintain leading position of the company by creating pull for product assortment at the channel level Be completely crisp and clear in reporting to the Business Manager about the achievements and the risk areas in the region Work with colleagues within the territory, in the division, in the crop groups and marketing function to develop effective governance and ways of working at the critical interfaces. Support the development of a change plan taking into account employee engagement, team development and customer connection. Qualifications Knowledge, experience & capabilities: 3 to 8 years Agro industry experience preferably in Vegetable Seeds Experienced in Sales management, Customer Relation Management Large Customer management skills, Team player, communication skills, customer handling skills Strong financial acumen Customer service attitude Strategic mindset to develop channel growth plan Team working and People Management Skills Knowledge of local language /Products/Markets Sets ambitious strategic goals Communicates with impact Leads change and holds ambiguity Builds a culture of innovation Focuses on customers Manages for performance Develops people, organization and self Collaborates across boundaries Education Agri Graduate/Post Graduate, Agri or general MBA preferred Additional Information People are at the heart of what we do: Once a year Full body check Competitive insurance scheme Employee assistance program – to take care of your and your loved ones mental health Paid Vacation of 30days, 12 Paid Holidays, Maternity and Paternity Leave, compassionate leaves Education assistance – for your career growth People first culture translated into ‘Most Preferred place to work 2022-23 by Times group’ Note : Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. To learn more visit: www.syngenta.com and www.good-growth-plan Follow us on : Twitter & LinkedIn Twitter LinkedIn

Job Purpose Responsible for designing and architecting end-to-end public and private cloud-based solutions. This role involves developing cloud architectures, ensuring secure connectivity, and integrating diverse workloads across public and private cloud platforms. The architect will own the cloud application strategy and public/private cloud infrastructure roadmap for the entire Data Centre (DC) business. Role Description Key Responsibilities Solution Design & Architecture: Define, design, and implement scalable architectures for public and private cloud environments (IaaS, PaaS, SaaS). Cloud Infrastructure Strategy: Develop and maintain cloud adoption strategies, covering compute, storage, networking, and security for multi-cloud and hybrid models. Connectivity & Integration: Architect secure connectivity frameworks between DC, public cloud, and private cloud platforms, including SD-WAN, VPN, and Direct Connect/ExpressRoute alternatives. Application Ownership: Provide architectural leadership for applications deployed on public/private cloud, ensuring performance, compliance, and cost optimization. Governance & Compliance: Ensure designs align with regulatory, security, and data sovereignty requirements. Innovation & Transformation: Evaluate and integrate new cloud-native technologies (containers, Kubernetes, serverless, AI/ML frameworks, GPU/accelerated workloads). Stakeholder Engagement: Work closely with customers, product teams, and partners to align solutions with business objectives and deliver value. DC Business Enablement: Drive cloud adoption for internal and external customers by aligning infrastructure capabilities with DC business goals. Experience & Educational Requirements Qualifications and Experience EDUCATIONAL QUALIFICATIONS: (degree, training, or certification required) BE/B-Tech or equivalent with Computer Science or Electronics & Communication RELEVANT EXPERIENCE: (no. of years of technical, functional, and/or leadership experience or specific exposure required) Experience: 8-12 years of overall IT experience, with a minimum of 5 years in cloud architecture and design roles. Cloud Infrastructure Expertise: Proven track record in the design, operations, and maintenance of public/private cloud platforms, including service migration from on-premises to cloud or between enterprise data centers. Result-Oriented with Security Focus: Strong background in IT networking and cloud security, with the ability to address complex business needs in global, enterprise-scale environments. Cloud Platforms & Services: Deep knowledge of Azure, AWS, and GCP services, including native security controls, security centers, DDoS protection, firewalls, express route/direct connect, storage solutions, CDN, and site recovery. Proficiency with containerization and orchestration technologies (Kubernetes, Docker). Familiarity with enterprise platforms and tools such as NetApp, Microsoft Defender, Microsoft Sentinel, AWS EC2, AWS GuardDuty, AWS KMS, CloudWatch, AWS Lambda, and other modern cloud-native services. Private Cloud Technologies: Hands-on experience with OpenStack, VMware, Nutanix, and Kubernetes-based private cloud platforms, along with SaaS integration. Multi-Cloud & Hybrid Cloud: Skilled in design, deployment, and maintenance of hybrid/multi-cloud architectures with seamless connectivity and governance. Cloud Migration & Consulting: Strong expertise in cloud migration strategy, execution, and advisory consulting for enterprise clients. Automation & DevOps: Proficient in Infrastructure as Code (Terraform, Ansible, etc.), CI/CD pipelines, and automation practices for cloud deployments. Certifications: Recognized credentials such as Azure/AWS/GCP Architect certifications, along with relevant networking and security certifications. Soft Skills: Excellent communication, stakeholder engagement, and presentation skills with the ability to translate technical solutions into business value. Compliance & Identity Management: Experience in cloud networking, IAM (Identity & Access Management), governance, and compliance frameworks (ISO, PCI-DSS, DPDP, etc.)

Summary: The primary purpose of this role is to develop and deliver best-of-breed authentication products for e-commerce transactional use cases that will drive uptake and penetration for the products and revenue for Company. The authentication products that fall within this role’s responsibilities are ID Check, Token Authentication Service and Token Authentication Framework. Responsibilities: Design, develop, and maintain robust and scalable backend services using Java, Spring Boot, or other object-oriented programming languages such as C/C++, Python (with flask) or Node.js and microservices architecture Deploy and manage applications on PCF or other cloud platforms Develop engaging and responsive user interfaces using modern front-end frameworks such as Angular or React Participate in PoCs (Proof of Concept) and help the department with selection of vendor solutions, technologies, methodologies and frameworks Write clean, well-documented, and testable code. Collaborate with product managers, designers, and other engineers to deliver high-quality products Participate in code reviews and contribute to improving our development processes Troubleshoot and resolve complex technical issues Ensure adequate test coverage in Unit Testing, System Testing/Integration Testing and Performance Testing Mentor junior engineers and share your expertise Work in an agile environment, participating in sprint planning, daily stand-ups, and retrospectives Requirements: Overall, 5-8 years of career experience into Full Stack Development Strong proficiency in Java and Spring boot framework Proficiency in programming languages such as Python with flask, Node.js or C/C++ (preferrable) Experience with Restful API design and development Experience with PCF or other cloud platforms such as Azure, AWS, or GCP, with specific expertise in container orchestration using AKS or EKS Hands on experience in front end technologies such as Javascript, HTML/CSS, Angular/React/Vue.js frameworks Experience with relational and non-relational databases such as Oracle or PostGreSQL, Mongo Experience integrating with third party APIs, including authentication, data mapping, and error handling Experience leveraging or developing solutions using Information Security-related concepts: Cryptography - X.509, public key cryptography standards, JWT, hashing, digital signatures Experience with testing frameworks and methodologies Ability to work independently and as part of a team Top HARD Skills: Java and Angular/React stack, Python or C/C++, vector databases - MongoDB, understanding of biometrics systems, Cloud platforms (EKS, AKS) Good to have: Experience with biometrics concepts and technologies is a plus Experience with DevOps practices and tools (e.g., Jenkins, Docker, Kubernetes) Contributions to open-source projects #AditiIndia # 25-21743

Company Description Gentium Tech International delivers premium Managed IT Services with a tailored, user-focused approach. Our expert team specializes in bespoke solutions that enhance service quality and achieve impactful results. We are currently recruiting a logistics controller for our Chennai office. Role Description This is a contract role for a Logistics Controller. The Logistics Controller will be responsible for overseeing and managing supply chain operations, ensuring efficient and cost-effective distribution of goods. Day-to-day tasks include analyzing supply chain data, coordinating with suppliers and customers, managing budgets, and providing exceptional customer service. This is an on-site role located in Chennai. Qualifications Strong analytical skills and experience in Supply Chain Management Excellent communication and customer service skills Experience in budgeting and financial management Ability to work independently and as part of a team Relevant experience in logistics or distribution management Bachelor's degree in Logistics, Supply Chain Management, Business Administration or related field

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Institutional_Finance_Buy_Side_Others . Experience: 1-3 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About Us Hiver gives teams the simplest way to deliver outstanding and personalized customer service. As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use. Hiver is used by thousands of teams at some of the best-known companies in the world to provide attentive, empathetic, and human service to their customers at scale. We’re a top-rated product on G2 and rank very highly on customer satisfaction. At Hiver, we obsess about being world-class at everything we do. Our product is loved by our customers, our content engages a very wide audience, our customer service is one of the highest rated in the industry, and our sales team is as driven about doing right by our customers as they are by hitting their numbers. We’re profitably run and are backed by notable investors. K1 Capital led our most recent round of $27 million. Before that, we raised from Kalaari Capital, Kae Capital, and Citrix Startup Accelerator. Opportunity As a Software Development Engineer II at Hiver, you will have a critical role to play to build and scale our product to thousands of users globally. We are growing very fast and process over 5 million emails daily for thousands of active users on the Hiver platform. You will get a chance to work with and mentor a group of smart engineers as well as learn and grow yourself working with very good mentors. You’ll get the opportunity to work on complex technical challenges such as making the architecture scalable to handle the growing traffic, building frameworks to monitor and improve the performance of our systems, and improving reliability and performance. Code, design, develop and maintain new product features. Improve the existing services for performance and scalability You Will Be Working On Own the complete product lifecycle, from coming up with the right product features for customers, system improvements, and addressing tech debt followed by deciding the technical approach, sizing up the work and effort, and forming the release strategy Act as a role model for ensuring code quality at Hiver. Extensively participate in code reviews across multiple projects Coach junior engineers with code comments, documents, and presentations. Promote the best coding and testing practices across the team Track record of assessing the fairly accurate expected time of arrival (ETA) for large & complex projects and working with a team to meet these timelines with high confidence Engaging in brainstorming sessions to thoroughly understand the problem, crafting innovative solutions through thoughtful design, developing the system with precision, and ultimately overseeing a successful release. Instrumenting and troubleshooting distributed systems. What We Are Looking For A minimum of 3 years of professional experience as a Backend developer in Python or other backend scripting languages ( Node.js, PHP, Ruby ) Solid understanding of data structures/algorithms, low-level design, and system design Should have built and maintained production-grade services which are being used by a good number of active users/customers Deep understanding of relational databases (eg, MySql) with some experience with NoSQL databases too Experience working with distributed systems. Experience working with cloud platform providers - AWS, GCP Experience with Kubernetes is a plus

ABOUT SUPEROPS SuperOps is a SaaS startup empowering IT service providers and IT teams around the world with technology that is cutting-edge, future-ready, and powered by AI. We are backed by marquee investors like Addition, March Capital, Matrix Partners India, Elevation Capital, and Tanglin Venture Partners. Founded by Arvind Parthiban, a serial entrepreneur, and Jayakumar Karumbasalam, a veteran in the IT space, SuperOps is built on the back of a team of engineers, product architects, designers, and AI experts, who want to reshape the world of IT. Now we have taken on a market that is plagued by legacy solutions and subpar experiences. The potential to do something great is immense. So if you love to grow, be part of a kickass team that inspires you to do more, and make an everlasting mark in the world of IT, SuperOps is the place to be. We also believe that the journey is as important as the destination. We want to build the best products out there and have fun while doing so. So come, be part of our A-star team of superheroes. Abou the role we’re looking for a Senior Manager - Customer Success who shares our passion for empowering customers with smart, scalable solutions. As a key leader in our Customer Success organization, you'll drive strategic initiatives that directly impact customer engagement, retention, and growth. You’ll oversee a high-performing team that partners closely with our global MSP customers, ensuring they extract maximum value from our unified PSA-RMM platform. You’ll also collaborate closely with Sales, Product, and Support to build a seamless customer journey and scale our CS practices as we grow. What You’ll Do at SuperOps Lead a high-impact team: Hire, mentor, and coach a world-class Customer Success team. Drive a proactive, data-informed approach to managing customer relationships and instill a “customer-obsessed” culture. Own the customer lifecycle: From onboarding and adoption to renewals and expansions, you’ll design and optimize every phase of the customer journey for high impact and retention. Drive value and minimize churn: Identify early signals of risk and put proactive retention plans in place. Ensure that our MSP customers continuously see value and results from SuperOps. Champion the voice of the customer: Work closely with Product and Engineering to relay customer feedback that shapes roadmap priorities. Be a bridge between our users and internal teams. Enable expansion and advocacy: Partner with Sales to uncover growth opportunities within accounts. Turn happy customers into passionate advocates and references. Leverage data to scale: Build playbooks and processes that scale as our customer base grows. Continuously improve: Challenge the status quo. Streamline operations, enhance tools, and find better ways to deliver exceptional experiences at scale. What We’re Looking For 10+ years of experience in Customer Success, Account Management, or related fields; with at least 4+ years leading CS teams in fast-paced SaaS environments. Deep understanding of SaaS metrics, customer segmentation, and lifecycle management, ideally with experience supporting MSPs or IT services. Experience working with international markets and scaling CS functions globally. Strong leadership and cross-functional collaboration skills you know how to influence and drive alignment across teams. A data-driven approach to decision-making, with a strong grasp of customer health metrics and success frameworks. Excellent communication skills - you can speak the language of both technical users and business stakeholders. Product-savvy and customer-obsessed you know how to evangelize solutions and build customer love. It is a Global role. The general shift would be EU but the Senior Manager is also required to spend time with their US shift folks few times in a month Bonus: Experience in MSP tooling (e.g., PSA, RMM platforms) or IT operations software. Why SuperOps Join a rapidly growing startup that’s shaking up the MSP industry with a fresh perspective and cutting-edge tech. Work with a passionate, diverse team that thrives on ownership and innovation. The opportunity to make a real impact on your work will directly shape the future of customer success at SuperOps.

Summary Position Summary USI Manager for Office of Confidentiality and Privacy (OCP) portfolio The team QRM’s team’s mission is to protect the earnings, assets, and reputation of the firm, facilitate consistency of delivery, and reduce the cost of quality. The primary responsibility of QRM is to provide effective and timely risk and quality related counsel and guidance to the Deloitte teams that support client engagements. QRM accomplishes its mission by helping identify, mitigate, and manage risk (delivery, regulatory, e.g., confidential information (CI), etc., legal, and reputation) throughout the engagement life cycle. The Office of Confidentiality and Privacy (OCP) is responsible for managing confidential information risk. The OCP is responsible for helping to expand the CI risk management capabilities within industries such as Consumer, Energy & Industrial Products (ER&I), Financial Services Industry (FSI), Life Sciences and Health Care (LSHC), Technology and Media & Telecommunications (TMT) for Deloitte. The Manager will support the deployment of the Confidential Information (CI) Program to Industry Accounts and Engagements. This includes working with OCP Risk Senior Managers (OCP Risk SMs) to deliver required work products throughout the contracting and delivery lifecycle. Service capabilities provided by the team helps identify CI contractual risks, perform CI risk assessments including suggestions on risk mitigations and deployment of structured contract management processes for compliance of CI contractual commitments and deliverables. Responsibilities Provide CI Risk and Contract management support including: Provide review and summary assessments on the Master Services Agreement (MSA), Statement of Work, Engagement Letter, Change Order, Proposal review, and Confidential Information Management Plan (CIMP) Prepare MSA summary, CIMP recommendations and CI/CIMP training documentation Support the development and update of General Guidance, Market Offering Playbooks and Account/Engagement CIMPs, as required Identify key contractual terms and requirements including obligations and deliverables with specificity related to CI terms Monitor the OCP team mailbox and address ad hoc requests from account teams Capture and analyze team metrics and make recommendations to leadership on corrective actions, as needed Develop specialized CI training Periodically monitor and report on contractual CI obligations and deliverables Co-manage a team of OCP Consultants and Sr. Consultants; assign day to day work activities, set priorities, and review/approve deliverable quality Coach and mentor engagement teams on CI safeguards and obligations Assist with maintaining and updating the OCP website content Deliver CI Program and provide CIMP training to account or engagement teams as required Follow up with accounts/engagement data managers on tracking CIMP development progress. Schedule follow-up calls for review and edits Coordinate with industry risk managers on identifying projects to be included in the CI Program Provide investigative support for insider threat and CI incidents Build relationships and communication plans with program leadership, data managers, and key stakeholders Work with OCP leadership to set goals Location: Hyderabad/Bengaluru/Gurgaon/Mumbai Qualifications Required: Graduate with 10-14 years of post-qualification experience in risk and contract management Basic understanding of cloud applications, tools, methodologies and software development process Strong analytical, reading and presentation skills Good relationship management skills Strong verbal and written English communication skills Proficiency in the use of MS Office - Word, Excel (Formula/Pivot),PowerPoint, MS Teams, SharePoint Experience in managing full Contract Lifecycle Experience in managing international and commercial contracts Experience in identifying business and contractual risks and recommending risk mitigations Exposure to contract language and risk mitigations associated with access to highly confidential client information including PII/PHI Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 306101

Job Description FCC Advisory & Delivery Support Group Designation : Associate Process Manager Location: Pune/ Mumbai Travel (Domestic or International) : 10–15% (client meetings, workshops, or internal coordination) Job Description As a Financial Crime Compliance (FCC) Specialist you will play a dual-role in our Delivery ecosystem. You will spend approximately 70% of their time on production/Quality deliverables such as KYC onboarding, periodic reviews, EDD, screening and risk assessments. The remaining 30% will be dedicated to QA oversight, process enhancement, and innovation initiatives that elevate the FCC function. This role is suited for professionals who thrive in detail-oriented work while also contributing to the broader compliance strategy, quality culture, and continuous improvement. You are a subject matter expert in KYC or AML investigation or Fraud domain. Your areas of focus will be to ensure compliance with regulatory requirement and conduct regular reviews and audits of KYC records to identify areas of improvement. This is an individual contributor role that balances production delivery , checker-level quality control , and advisory support. We are seeking individuals with a high level of client orientation and customer focus, demonstrates flexibility with positive attitude, experience in consulting, Quality review, delivery support with strong financial crime compliance expertise and ability to proactively solve problem. Key Responsibility Up to 70% of production Delivery that include both Maker/Checker role in KYC delivery (Production / Quality Reviews / Surge Support / Any Other Delivery Support for Existing & New Programs Up to 30% involvement in consulting area that include Perform RCAs / Error Analysis / Client Interaction / Stakeholders' Alignment / Training support / Identifying Policy or Procedural Gap, Sharing best practice, Innovation Initiative Detailed Responsibility A specialist member of the team responsible for providing high-value technical KYC support to the KYC team and ensuring due diligence has been completed in accordance with the guidelines and regulation Perform or review complex KYC due diligence on all client types (corporates, funds, trusts, offshore entities, etc.) including onboarding, periodic reviews, and event-driven refresh Act as “checker” or quality controller for KYC files, ensuring consistency, completeness, and risk rationale before final submission Provide KYC/Client Due Diligence (CDD) Subject Matter Expertise and guidance to the team, in view of establishing the highest levels of quality Seek to perform an independent quality check of client profile updates during the Lifecycle Management process, including Client Corporate Structure, Source-of-Wealth/Funds, Sanctions, PEP, and Client Risk Score, to ensure adherence to regulatory requirements and Bank policies Liaising with different stakeholders to manage work pipeline effectively Willingness to contribute across multiple functional areas—production, advisory, process improvement, and innovation—as business needs evolve Demonstrates flexibility and a positive attitude toward taking on varied assignments, including case work, quality reviews, investigations, and internal projects. Act as a strategic advisor during solutioning, transitions, or KYC transformation initiatives Thrives in a dynamic, high-accountability setup where priorities may shift and diverse workstreams are part of daily responsibilities Work closely with stakeholders to address escalated KYC issues and to ensure seamless customer satisfaction Stay updated on industry trends, regulatory changes, and emerging risks, ensuring that the team is equipped with the latest knowledge Conduct root cause analysis (RCA) on errors or process gaps Establish and maintain relationships with key stakeholders across departments Assist in preparing training material or delivering workshops to build domain knowledge across teams. Required Qualification Bachelor’s Degree with Minimum of 3-5 years of hands-on experience in KYC operations, AML or Fraud domain with some experience in quality control or review processes preferred within the financial industry Deep knowledge of global AML, KYC, and fraud compliance frameworks (FATF, FinCEN OFAC, EU AMLD, UK FCA, etc.). Strong problem-solving skills and a proactive approach to identifying and resolving challenges Results-driven with a focus on achieving quality and compliance outcomes Strong critical thinking skills with an emphasis on identifying root causes and finding innovative solutions Strong attention to detail and ability to follow established procedures Ability to multi-task, work independently and establish a cooperative and collaborative working relationship Excellent Written and Verbal communication and documentation skills Willingness and ability to travel 10-15% of the time, as required by project and client needs US, UK or Canada Visa would preferably be an added advantage Professional certifications such as ACAMS, ICA, CFE or equivalent are highly preferred. Join our team and leverage your expertise to help us deliver top-notch solutions in the ever-evolving landscape of Financial Crime Compliance. eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world’s leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software, and high-tech. Incorporated in 2000, eClerx is one of India’s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 9,500-plus people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand. For financial organizations across the world, eClerx Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges. With nearly two decades of industry experience complemented by the application of smart automation and robotics, our team of experts deliver holistic solutions across the trade life cycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram. Position Description The Senior DevOps Engineer is a key member of our team responsible for ensuring we are developing cutting edge and best in class systems across PAR’s SaaS product lines. The DevOps team is tasked with implementing DevOps principles within all software development teams and driving improvement, innovation, and market dominance through these principles. The Senior DevOps Engineer will be expected to implement and drive adoption of DevOps using strategies such as Fast Feedback, Continuous Improvement, and other LEAN / Agile methodologies. The Senior DevOps Engineer will exemplify PAR’s values of Act with Urgency, Own It, Deliver Outcomes, Win Together, Never Settle, and help build and shape the team to do the same. Position Location: Gurugram / Jaipur Reports To: Engineering Manager What We’re Looking For Design, implement, and maintain CI/CD pipelines using GitHub Actions, Jenkins and other relevant tooling. Build and manage Dev and QA environments to support agile development and test workflows. Collaborate with development teams to integrate DevOps best practices into the SDLC. Develop and maintain Infrastructure as Code (IaC) using tools like Bicep, Terraform, Cloudformation or ARM templates. Implement and manage monitoring, logging, and alerting solutions using tools such as Azure Monitor, Application Insights, Datadog, or Grafana. Automate operational tasks using PowerShell, Bash, Python, and AWS CLI. Support containerized applications using AWS Elsatic Kubernetes Service (EKS). Drive improvements in deployment automation, system reliability, and incident response. Mentor junior engineers and promote a culture of continuous improvement and DevOps excellence. Unleash your potential: What you will be doing and owning: 4+ years of experience in a DevOps or Site Reliability Engineering role. Strong hands-on experience with AWS Services including EKS, S3, SNS, SQS, DynamoDB, RDS, VPC, API Gateway, Lambda, EC2, etc. Proficiency in CI/CD pipeline design and troubleshooting for .NET and mobile applications. Experience with .NET application deployments and SQL Server in cloud / on premise environments. Solid understanding of containerization and Kubernetes orchestration. Experience with monitoring and observability tools and practices. Strong scripting skills in PowerShell, Bash, Python, etc. Familiarity with Agile/Scrum methodologies and working in cross-functional teams. History of supporting application design and SaaS products in AWS environments. Preferred (3+ years experience): Experience with database administration, troubleshooting, and various engine types. Familiarity with configuration management tools like Ansible, DSC, etc. Experience with security best practices in cloud environments. Knowledge of Zero Trust architecture and DevSecOps principles. Experience acting as the technical lead or leading a DevOps team delivering demanding SaaS solutions. Experience with FinOps practices, cloud cost analysis, and design consultation with an eye to total cost to deliver. History of supporting mixed Windows and Linux / Containerized application environments. Interview Process Interview #1: Phone Screen with Talent Acquisition Team Interview #2: Video interview with the Technical Teams (via MS Teams/F2F) Interview #3: Video interview with the Hiring Manager (via MS Teams/F2F) PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.

IMEA (India, Middle East, Africa) India LIXIL INDIA PVT LTD Employee Assignment Fully remote possible Full Time 1 July 2025 Job Title: Salesforce Developer Company: LIXIL International Location: India Department: IT Digital Reports To: Leader, IT APAC Job Purpose: This position is a highly skilled Salesforce Application Support Specialist to provide support to LIXIL International across APAC countries. This role is crucial for maintaining the stability and performance of LIXIL's Salesforce ecosystem, encompassing Sales Cloud, Service Cloud, Field Service, Marketing Cloud, and related integrations. The ideal position will possess strong technical expertise, excellent problem-solving abilities, and a collaborative approach to ensure a seamless user experience. This role involves troubleshooting complex issues, fulfilling service requests, advising on best practices, contributing to continuous platform improvement, and collaborating with LIXIL's internal teams. Responsibilities Provide timely and effective support to end-users experiencing technical issues with Salesforce and associated applications. Investigate, troubleshoot, and resolve escalated incidents, documenting root causes, solutions, and preventative measures. Fulfill service requests, including user management, data updates, basic configuration adjustments, and testing of Salesforce critical updates (currencies, custom metadata). Provide specialized support for Salesforce integrations with Outlook/Google Suite, Single Sign-On (SSO), MuleSoft APIs, and other connected systems. Analyze and assess the feasibility of change requests, providing high-level solution overviews, detailed effort estimations , and recommendations to business leaders. Proactively identify potential issues and areas for improvement within the Salesforce platform, suggesting solutions for increased robustness and efficiency. Foster strong relationships with support teams, providing guidance, training, and knowledge transfer. Utilize designated communication channels. Maintain accurate and comprehensive documentation of all support activities, including incident reports, service request logs, and change request assessments. Contribute to regular reporting on support performance. Participate in the entire application lifecycle, focusing on coding and debugging. Perform unit tests to optimize performance. Assist in configuring Salesforce settings, profiles, roles, and permissions to meet user needs. Work with developers to implement minor customizations and enhancements to Salesforce objects, workflows, and processes. Qualifications Bachelor's/Master's degree in Computer Science, Engineering, or equivalent industry experience. Minimum of 5 years of progressive experience in Salesforce delivery management, business analysis, and technology 2+ years of experience providing L3 Salesforce support in a complex enterprise environment. Deep understanding of Salesforce Sales Cloud, Service Cloud, Field Service, and Marketing Cloud. Proven experience with Salesforce configurations, customizations, Visualforce, Lightning Web Components (LWC), Aura components, web services, SOQL, Visual Force, Visual Studio Code/Eclipse IDE, Data Loader, Reports and Dashboards. Strong integration experience, specifically with Outlook/Google Suite, SSO, and MuleSoft. Hands-on experience with source control tools. Knowledge and experience with Salesforce static code analysis tools. Knowledge of CI/CD tools, Mulesoft, or integration with 3rd party systems (e.g., SAP) is a plus. Familiarity with Agile and SDLC methodologies. Excellent analytical, problem-solving, and troubleshooting skills. Outstanding communication, interpersonal, and collaboration skills. Ability to work independently and as part of a distributed team. Salesforce certifications: Certified Platform Developer I &II are mandatory (e.g., Administrator, Platform App Builder, Service Cloud Consultant are highly desirable).

MAP is looking for a detail-oriented and motivated Publication Coordinator to manage and streamline the museum’s growing publication programme. This includes coordinating exhibition catalogues, artist monographs, photobooks, academic publications, newsletters, and other print/digital editorial content. The ideal candidate will have experience in editorial production and publishing workflows, and will liaise with multiple teams including curatorial, design, communications, and external vendors. Key Responsibilities Project Management: Coordinate timelines, budgets, and deliverables for all MAP publications—print and digital. Editorial Coordination: Liaise with writers, editors, photographers, image resources, translators, and proofreaders; manage editing workflows, version control, and copy deadlines. Design & Production Coordination: Work closely with MAP’s design team or external designers to oversee layout, typesetting, image permissions, and print-ready files. Vendor Liaison: Coordinate with printers, distributors, and other third-party service providers to ensure quality and timely delivery. Marketing & Publisher Coordination: Liaise and negotiate with external publishers, bookstores, and distributors; support MAP’s communications team in planning launches, promotional content, and visibility for publications. Digital Publishing: Collaborate with the digital team to ensure smooth conversion of select publications into online formats (PDFs, e-books, microsites). Archiving & Metadata: Maintain records of publication assets, permissions, ISBNs, and metadata for cataloguing and distribution. Cross-Departmental Coordination: Serve as the key point of contact between departments to integrate curatorial, educational, and communications inputs into publications.

Requisition Id : 1636690 As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self. The opportunity : Senior Consultant-CHS-Assurance-ASU - TR - Technology Risk - Gurgaon CHS : CHS consists of Consumer Products and Healthcare sectors. Consumer products largely entail, Retail and Agri business. Companies in this sector meet the demands of consumers all around the world, every day; providing everything from agricultural crops to food, clothes, durables and retail experiences. We help clients to capture new sources of profitable growth, rethinking how and where they bring value to consumers, today and into the future. Incumbents need to shift their focus from defending what they have to creating what they need to become. The Health Sciences & Wellness architecture brings together a worldwide network of professionals to build data-centric approaches to customer engagement and improved outcomes. To retain relevancy in today’s digitally focused, data-infused ecosystem, all participants in the sector must rethink their business practices, including capital strategy, partnering and the creation of patient-centric operating models. ASU - TR - Technology Risk : Assurance’s purpose is to inspire confidence and trust to enable a complex world to work. We do so by protecting and serving the public interest, promoting transparency, supporting investor confidence and economic growth and fostering talent to provide future business leaders. We help clients by: Ensuring their accounts comply with the requisite audit standards Providing a robust and clear perspective to audit committees and Providing critical information for stakeholders. Our Service Offerings include External Audit, Financial Accounting Advisory Services (FAAS), IFRS & US GAAP conversion, IPO and other public offering, Corporate Treasury - IFRS 9 accounting & implementation support etc. Your key responsibilities Technical Excellence Audit Analytics Foundational analytics in areas such as Journal entry testing, NPA analytics, Consumer/Mortgage lending analysis, Premium/Commission recomputation, Interest rate analysis, Fuzzy testing, Profit/Loss on sale of investments, Sector specific analytics (Advanced/Custom analytics) Visualization Automated analytics model development for statutory audit enablements Data extraction from Client ERPs Design, review and rectify algorithms, systems and processes to analyze client data, as well as implement them in the appropriate tools and technologies Hands on experience in Risk based analytics Understands business and processes of the sector of clients. Knowledge of databases, ETL, and hands on experience in SQL Experience in any of the visualization tools like Tableau, Spotfire, Qlikview, etc Hands on experience in Machine Learning using R or Python with strong statistical background is a must Proficiency in MS Office Suite (advanced Excel skills & Macros) Experience in NLP/ Web Scraping/ Log Analytics/ TensorFlow/ AI / Beautiful Soup Skills and attributes To qualify for the role you must have Qualification BE/ B.Tech,, or MSC in Computer Science/Statistics or M.C.A Experience Experience in ITGC and ITAC What we look for People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach. What we offer With more than 200,000 clients, 300,000 people globally and 33,000 people in India, EY has become the strongest brand and the most attractive employer in our field, with market-leading growth over compete. Our people work side-by-side with market-leading entrepreneurs, game- changers, disruptors and visionaries. As an organisation, we are investing more time, technology and money, than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills and opportunities. EY is equally committed to being an inclusive employer and we strive to achieve the right balance for our people - enabling us to deliver excellent client service whilst allowing our people to build their career as well as focus on their wellbeing. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now.

About Us Hiver gives teams the simplest way to deliver outstanding, personalized customer service. As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use. Hiver is used by thousands of teams at some of the best-known companies in the world to provide attentive, empathetic, and human service to their customers at scale. We’re a top-rated product on G2 and rank very highly on customer satisfaction At Hiver, we obsess about being world-class at everything we do. Our product is loved by our customers, our content engages a very wide audience, our customer service is one of the highest rated in the industry, and our sales team is as driven about doing right by our customers as they are by hitting their numbers. We’re profitably run and are backed by notable investors. K1 Capital led our most recent rou of $22 million. Before that, we raised from Kalaari Capital, Kae Capital, and Citrix Startup Accelerator. Opportunity As a Customer Success Manager at Hiver, you will play a crucial role in ensuring the success & satisfaction of our valued customers and meeting expansion revenue targets for your account portfolio. Your key responsibility will be to build and maintain strong relationships with Hiver's clients, understand their unique needs, help them maximize the value they get from our platform, and identify expansion opportunities & take them to closure. What you will be working on? Client Relationship Management Serve as the main point of contact for designated customer accounts Establish and maintain strong, long-term relationships with clients, working with stakeholders at various levels; foster strong connections with senior stakeholders. Product Adoption And Education Work closely with clients to ensure they fully understand and effectively utilize Hiver's platform. Provide training, resources, and best practices to help clients optimize their processes. Account Growth And Expansion Identify opportunities for upselling/cross-selling additional Hiver features or Licenses based on client needs. Responsible for meeting/exceeding expansion revenue targets Data Analysis And Reporting Analyze customer data and usage patterns to identify trends, challenges, and revenue expansion opportunities. Prepare and deliver regular reports to clients on their performance and success with Hiver. Feedback Collection and Product Improvement Gather and relay customer feedback to the product development team to help improve Hiver's offerings. Act as the voice of the customer, ensuring their needs are considered in product development. What are we looking for? 2 - 3 years of experience in a Customer Success role Experience working with customers in US time zones (preferred) Ability to meet expansion revenue targets Ability to meet revenue retention targets Prior experience working for SMBs You are confident in managing 100+ customers You have exceptional written & verbal communication and negotiation techniques You foster collaboration with multiple stakeholders at the customer end and are comfortable working closely with internal teams Passion for problem spotting & solving, and displaying a solutions-oriented approach to challenges encountered You have a keen interest in working in a fast-growth and dynamic environment

About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

Job description Article Vacancy at SKPN & Associates LLP M/s. SKPN & Associates is a Chartered Accountants firm established in the year 1974 & presently involved in following work areas, 1) Income Tax Consultancy, Audits and Tax Return Filing. 2) Goods & Service Tax consultancy, Return Filing and Audits. 3) Bookkeeping & Accounting Work. 4) Statutory Audits. 5) ROC Compliances. 6) Transfer Pricing and International Tax Consultancy. 7) Business Valuation, Mergers and Acquisition, Due Diligence, RERA Compliance & FEMA Compliance. 8) Various other registrations and consultancy under miscellaneous acts. We are looking for candidates who are passionate, hardworking, and willing to grow with us. The candidate will get the fair amount of exposure in the areas we are working in, and he/she will also be given an opportunity to specialize around his/her interest. Eligibility Criteria for CA Articleship : Intermediate Both Group Pass Address: Chinchwad: Office No. 607, KP Square, Chinchwad, 411019

Job Title: Atlassian Migration Specialist Role Overview We are looking for an experienced Atlassian Migration Specialist to lead end-to-end Jira and Confluence migrations to Atlassian Cloud. This role requires expertise in multi-phase migration planning, dependency management, and seamless execution of weekend cutovers to minimize downtime. The ideal candidate will validate migration success at every stage, mitigate risks, and ensure smooth transitions across the Atlassian ecosystem. Key Responsibilities Plan and deliver Jira Server/Data Center to Atlassian Cloud migrations, structuring the process into phases based on dependency mapping. Lead Confluence space migrations, maintaining data accuracy and uninterrupted user access. Identify and manage dependencies for third-party add-ons—especially Xypher (Testing Tool)—and coordinate with vendors for migration readiness and support. Schedule and manage migration cutovers on weekends to minimize operational disruption. Develop detailed pre-migration checklists and post-migration validation reports, confirming explicit “Migration Successful” status in Atlassian tools before completion. Diagnose and resolve migration challenges in real time by collaborating with internal teams and Atlassian support. Document all migration procedures, rollback strategies, and lessons learned in Confluence. Conduct knowledge transfer sessions on post-migration best practices and optimize Atlassian usage for internal teams. Required Skills & Experience 5+ years of hands-on experience with the Atlassian suite (Jira Software, Jira Service Management, Confluence, Bitbucket, etc.). Proven experience executing Jira Server/Data Center to Atlassian Cloud migrations. Strong expertise in Confluence migration planning and space/data verification. Familiarity with third-party plugin migrations (e.g., Xypher, Zephyr, ScriptRunner). Ability to design phased migration strategies aligned with business and tool dependencies. Proficiency in post-migration validation and issue troubleshooting. Experience working with Atlassian support teams and marketplace vendors throughout migration projects. Strong communication skills to provide clear stakeholder updates and ensure alignment across teams. Preferred Skills Atlassian certifications such as ACP-620, ACP-100, or ACP-300. Knowledge of Atlassian REST APIs for validation and data extraction. Experience with automation tools for streamlining migration processes.

Company Description Capital Small Finance Bank Limited is a banking company headquartered at Midas Corporate Park, 3rd Floor, 37, G.T. Road, Jalandhar, India. The bank is known for its reliable and customer-centric services, providing a variety of financial products to meet the needs of individuals and businesses. Capital Small Finance Bank focuses on delivering innovative banking solutions to ensure customer satisfaction and financial growth. Role Description This is a full-time, on-site role located in Hisar for a Relationship Manager. The Relationship Manager will be responsible for managing client relationships, developing new business opportunities, ensuring customer satisfaction, and conducting financial analysis. Daily tasks include meeting with clients, understanding their financial needs, providing tailored financial solutions, and maintaining accurate records. Qualifications Strong customer service and relationship management skills Experience in business development and financial analysis Excellent verbal and written communication skills Ability to work independently and as part of a team Proficiency in using banking software and applications Bachelor's degree in Finance, Business Administration, or related field Previous experience in banking or financial services.

JOB DESCRIPTION Role This is an internship opportunity, on-site role for a Data Entry Intern - Excel Expert located in Gurugram. The Data Entry Intern will be responsible for entering data accurately and efficiently into spreadsheets, managing and maintaining data integrity, and helping solve any data-related issues. They will also support administrative tasks, assist in organizing and handling customer service inquiries, and ensure effective communication within the team. Stipend: 6000 - 7000 INR per month. Duration: 6 Months Internship. Qualifications Proficient in typing and computer literacy Excellent communication and customer service skills Proficiency in Excel and spreadsheets Ability to manage data integrity and solve data-related issues Attention to detail and accuracy Ability to work on-site in Gurugram Proficiency in Microsoft Excel is essential Currently pursuing undergraduate studies

Location: Delhi, Delhi, India Job ID: 82386 We Elevate... Quality of urban life Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day.As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874. Schindler India is a 100% owned subsidiary of Schindler Group headquartered out of Mumbai and is backed by 5000+ employees who are spread across the length and breadth of the country. Besides business operations, Schindler India has its own Corporate R&D Centre, Elevator and Escalator Factory and Shared Service Centre to support India operations, which is in-fact one of the fastest growing market now globally. Join us as a Service Engineer (Customer Engineer/ Sr. Customer Engineer/ Team Lead- Service and Maintenance) Your Main Responsibilities Role of Customer Engineer: The Senior Customer Engineer will be responsible for repairs and maintenance of the installations in his route with the help of the subcontractors and generating revenue through sales of spare parts resulting into zero downtime, breakdowns and customer call backs. What You Bring Key Responsibilities: Execute the periodic maintenance of the installations in his/her route as per agree timelines and considering the Schindler Safety and Quality standards. Attend the call backs as and when received and complete the loop by providing feedback. Plans the jobs and provides supervision to the sub – contractors’ workers for timely completion of the service. Propose sale of spare parts as and when situation demands. Co-ordinate with the FSB for requirement of spares and components. Ensures high customer satisfaction. Experience we need: 6 to 9 years in the Elevator industry in Service/ Maintenance Department What’s in it for you? Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day. Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career. Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued. We Elevate… Your Career Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow. Are you ready to embark on a new journey? Join #TeamSchindler! Discover more on our career website. At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability. Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.

About the Organization: Headquartered in Chandigarh, PrepLadder is India’s largest online learning platform for toughest medical entrance exams. Incepted in 2015 by school friends – Dr. Deepanshu Goyal, Vitul Goyal and Sahil Goyal, PrepLadder was initially built to help medical students achieve their dream of cracking PG examination. We have been acquired by Unacademy in 2020. We aim to provide quality education which is easily accessible to everyone. Our purpose is to ensure that “Every student, everywhere, reaches their highest potential” Categories : we cater in: Medical (NEET PG, FMGE, NEET SS) PrepLadder has close to two million sign ups/1858691 to be precise. Our #Phenomenal strength with core values of Ownership, Transparency, Agility, and a People First Culture is what makes us stand apart from the rest. You are encouraged to go through our website and know more about PrepLadder before the interview. Website Link: https://prepladder.com/ Role Description: We are looking for an enthusiastic Tele-sales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business. Key Responsibilities: 1. Contact potential or existing customers to inform them about a product or service using scripts 2. Answer questions about products or the company 3. Ask questions to understand customer requirements and close sales 4. Direct prospects to the field sales team when needed 5. Enter and update customer information in the database 6. Take and process orders in an accurate manner 7. Handle grievances to preserve the company’s reputation 8. Go the “extra mile” to meet sales quota and facilitate future sales 9. Keep records of calls and sales and note useful information Requirements: 1. Proven experience as a telesales representative or other sales/customer service role 2. Proven track record of successfully meeting sales quota preferably over the phone 3. Ability to learn about products and services and describe/explain them to prospects 4. Excellent knowledge of English 5. Excellent communication and interpersonal skills 6. Cool-tempered and able to handle rejection 7. Outstanding negotiation skills with the ability to resolve issues and address complaint