Posted:13 hours ago|
Platform:
Work from Office
Full Time
We are seeking an experienced Manager - Ops Transformation with 12 to 15 years of experience to join our team. The ideal candidate will have expertise in Analytics & Insights Six Sigma Advanced Excel Generative AI and UiPath. The role requires domain knowledge in Workers Comp - Care Management Workers Comp-New Business and Workers Compensation - Claims. This is a hybrid work model with rotational shifts and no travel required.
Experienced leader within BFSI Shared Services transformational function evidence of creating and driving a team strategy to deliver the goals with Black Belt or Lean Six Sigma Black Belt certification.
Significant experience of reviewing and changing business models and practices to optimize performance and generate cost savings and improvements whilst delivering employee and customer benefits.
Works in partnership with business stakeholders providing Process Excellence expertise to identify and shape opportunities that drive improved customer experience efficiency and risk reduction. Acts as a Process Excellence evangelist across the business maintaining strong relationships at C-suite level and Senior stakeholders to educate and drive cultural changes to support business strategies.
Extensive use and application of knowledge about Intelligent Process Automation (IPA) and its applicability in real world use cases
Provides appropriate challenge to the business to embed continuous improvement as a culture and support the delivery of outcomes in conjunction with the Change and Implementation Lead
Cognizant
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