Senior Telesales Executive

Job Description

Job Title: Senior Tele-Sales Executive Company: 4K Sports Infra Pvt Ltd Location: Hyderabad Department: Sales & Business Development Reports To: CRM Manager Experience Required: 3+ years in Tele-Sales / Inside Sales / Pre-Sales (preferably in construction or Infrastructure segments) About the Company: 4K Sports Infra Pvt Ltd is India’s leading sports infrastructure company, specializing in the design, supply, and installation of high-performance sports surfaces and infrastructure solutions. Our mission is to transform the sporting landscape across India with world-class quality, innovation, and service. Role Overview: As a Senior Tele-Sales Executive , you will play a key role in driving lead generation, client engagement, and sales conversion through proactive outbound calling and structured follow-ups. You will represent the first point of contact for potential customers and work closely with the sales and marketing teams to convert leads into business opportunities. Key Responsibilities: 1. Lead Generation & Initial Contact Initiate outbound calls to potential clients from various sources (campaigns, referrals, databases, etc.). Follow up on marketing leads and past inquiries to build a strong sales funnel. 2. Prospect Qualification Assess customer requirements, timelines, budgets, and decision-making processes. Qualify leads by using probing techniques and gathering key information to prepare for sales conversion. 3. Client Relationship Management Build rapport and trust with prospects by actively understanding their pain points and goals. Provide consistent and professional communication to ensure a seamless client experience. 4. Sales Pitch & Deal Closure Present the value proposition of 4K Sports Infra’s products and services clearly and confidently. Handle objections effectively and close deals over the phone or coordinate with field teams for final conversion. 5. Cross-Selling & Upselling Identify additional requirements and recommend relevant add-ons or premium offerings. Maximize customer value and satisfaction by customizing solutions to their specific needs. 6. CRM & Reporting Maintain accurate records of all lead activities, status updates, and client interactions in the CRM system. Provide regular reports on call performance, lead conversion, and client feedback. 7. Market Insights & Feedback Stay updated on industry trends, competitor offerings, and pricing strategies. Share actionable insights with internal teams to improve sales strategies and product offerings. 8. Inter-Departmental Coordination Liaise with the marketing, operations, and project teams to ensure client requirements are fulfilled. Share feedback from client conversations to improve marketing materials and customer service. 9. Customer Issue Handling Address basic queries and concerns with clarity and professionalism. Escalate unresolved or complex issues while ensuring continued ownership and follow-through. 10. Compliance & Quality Standards Adhere to all company policies, communication protocols, and ethical standards. Ensure all sales practices are aligned with company and industry regulations. Key Skills Required: Excellent verbal communication and persuasive skills Strong negotiation and objection-handling abilities Experience in B2B telesales or infrastructure-related sales (preferred) Proficient in using CRM and MS Office tools Goal-oriented, self-driven, and result-focused Ability to multitask and manage time effectively Performance Metrics: Lead conversion rate Call-to-meeting ratio Revenue generation from tele-sales Customer satisfaction scores Reporting accuracy and data hygiene Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund Schedule: Day shift Work Location: In person