Senior Technical Product Management Specialist

Company Summary

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com

Business Summary

Deltek Product Strategy is a team with a passion for delivering solutions to power success for project-based businesses. We use research and innovation to build products and experiences that connect processes across the entire project lifecycle. We are thought leaders who have a deep understanding of our customers, their industries and the challenges they face. Join us as we bring Deltek solutions to the market to help our customers achieve operational excellence.

Position Responsibilities

About the Rol

eWe are seeking a detail-oriented and technically fluent Product Specialist to join our Strategic Solutions Team (SST). This is an exciting opportunity to help shape the foundation of innovative shared services and frameworks powering products across Deltek

.As a Product Specialist in the SST, you’ll support Senior Product Management by managing the backlog for key shared service domains (AI, Framework & Platform, or Data Platform & Analytics). You’ll ensure engineering teams have the clarity they need to execute effectively while collaborating with product teams across the company to drive adoption and gather feedback. You'll also play a critical role in ensuring a strong developer and product management experience for those consuming our services by overseeing documentation, training resources, onboarding, and support processes

.This role is ideal for someone who thrives on turning high-level strategy into execution, excels in cross-functional collaboration, and brings a technical mindset to problem-solving

.Key Responsibilit

iesBacklog Ownership & Execut

• ion
  Maintain the backlog for one or more services, ensuring work is well-defined and prioriti
• zed.Align deliverables with the roadmap and coordinate timelines with consuming product te
• ams.Partner with the Senior Product Manager to break down initiatives into features and ep
• ics.Write concise user stories and acceptance criteria reflecting stakeholder and engineering in
• put.Participate in grooming, reviews, and sprint ceremonies to deliver value quic

kly.Adoption, Enablement & S

• upport
  Ensure an excellent developer and product manager experience for consuming
• teams.Oversee creation and accessibility of documentation, training, onboarding, support, FAQs, and chan
• gelogs.Collaborate with product teams to drive integration, identify blockers, and ensure adoption s
• uccess.Monitor usage metrics and work with PMs to enhance enablement and engagement stra
• tegies.Coordinate post-release support, including updates, bug triaging, and escal

ations.Feedback Loops & Continuous Imp

• rovement
  Gather structured feedback and translate insights into backl
• og items.Identify pain points and inconsistencies across servi
• ce usage.Recommend improvements to boost scalability, usability, and product a

lignment.Qual

• ifications3+ years of experience in product ownership, business analysis, technical program management, or a related role in
• software.Solid understanding of software delivery processes and experience working with technical teams in Agile env
• ironments.Comfortable translating strategic direction into backlog items that drive
• execution.Experience coordinating cross-functional initiatives and aligning deliverables across multiple prod
• uct teams.Proven ability to manage post-release support workflows and continuously evolve products based on feedback an
• d metrics.Familiarity with technical products and overseeing the creation of enablement content for diverse
• audiences.Understanding of platform thinking and the dynamics of shared service delivery in a B2B SaaS or enterprise en
• vironment.Excellent written and verbal communication skills—capable of documenting clearly and collaborating across
• functions.Experience with backlog tools (e.g., Azure DevOps, Jira) and working knowledge of APIs, AI, cloud platforms, or enterprise architectures

is a plus.Core

• CompetenciesIntellectual Curiosity & Proactive Learning: Demonstrates a passion for understanding new technologies, continuously seeks to expand domain knowledge, and takes initiative to identify and address gaps without waiting fo
• r direction.Clear Communication: Able to translate technical work into business value and vice versa for differen
• t audiences.Execution Focus: Drives clarity and momentum in day-to-day product work with minima
• l oversight.Technical Fluency: Understands system-level tradeoffs and can converse effectively wit
• h engineers.Customer Focus: Sees internal product teams as key customers and advocates for th
• eir success.Cross-Team Collaboration: Builds trust and alignment with engineers, architects, and product managers across the o
• rganization.Growth Mindset: Continuously seeks feedback and pursues opportunities for improvement in tools, services, an