Senior Software Engineer

About Chubb

Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com .

About Chubb India

At Chubb India, we are on an exciting journey of digital transformation driven by a commitment to engineering excellence and analytics. With a team of over 2500 talented professionals, we foster a startup mindset that promotes collaboration, diverse perspectives, and a solution-driven attitude. We are dedicated to building expertise in engineering, analytics, and automation, empowering our teams to excel in a dynamic digital landscape.

We offer an environment where you will be part of an organization that is dedicated to solving real-world challenges in the insurance industry. Together, we will work to shape the future through innovation and continuous learning.

Position Details:

• Job Title : Data Engineer
• Function/Department : Technology
• Location : Hyderabad/Bengaluru – Hybrid
• Employment Type : Full-time
  

Job Summary: We are seeking a skilled IT Operations Engineer to join our team and support the deployment, maintenance, and optimization of our automation BOTs. The ideal candidate will have a passion for technology, a strong understanding of IT operations, and experience in working with automation tools and platforms. The IT Operations Engineer will collaborate with cross-functional teams to ensure the seamless integration and performance of BOTs, enhancing the efficiency and productivity of our business processes.

Key Responsibilities:

• Automation BOT Support: Monitor, maintain, and troubleshoot automation BOTs to ensure optimal performance and uptime. Also, Automation of manual activities which involves the use of technology to perform repetitive, time-consuming tasks without human intervention.
• Deployment and Configuration: Assist in the deployment and configuration of new BOTs, ensuring they align with operational requirements and business objectives.
• Incident Management: Respond promptly to incidents related to BOT operations, performing root cause analyses and implementing solutions to prevent recurrence.
• Performance Optimization: Continuously analyze and optimize BOT performance, identifying opportunities for improvement and implementing changes as necessary.
• Collaboration: Work closely with cross-functional teams, including developers, analysts, and business stakeholders, to gather requirements and ensure BOTs meet business needs.
• Documentation: Develop and maintain comprehensive documentation of BOT operations, configurations, and processes.
• Compliance and Security: Ensure all BOT operations adhere to organizational security policies and industry regulations.
• Reporting: Generate and analyze performance reports related to BOT operations, providing insights and recommendations for continuous improvement.