Senior Salesforce Administrator

Job Title: Senior Salesforce Administrator

Shift Time Europe Shift (3.00 pm to 12 am IST)

Overview:

The Senior Salesforce Administrator is responsible for managing, configuring, and enhancing the Salesforce platform to meet business needs. This role combines strong administrative expertise with the ability to develop custom solutions using Apex triggers and other development tools. The ideal candidate ensures system stability, data integrity, and user adoption while continuously improving the platform’s efficiency.

Key Responsibilities:

• Perform daily Salesforce administration tasks including user management, profiles, roles, permissions, and security settings.
• Configure and customize the platform using objects, fields, page layouts, validation rules, workflows, and Lightning components.
• Design, build, and maintain automation using Flows, Process Builder, and Apex triggers/classes to extend Salesforce functionality.
• Configure and maintain Salesforce CPQ, including products, price books, bundles, and quote templates.
• Build and manage rules (price, discount, product, and validation) to support complex pricing structures in Salesforce CPQ.
• Create and maintain reports, dashboards, and analytics to support business decision-making.
• Manage data integrity through imports, deduplication, and regular audits.
• Collaborate with business stakeholders to gather requirements and translate them into scalable Salesforce solutions.
• Support deployments, manage sandboxes, and perform testing and change management.
• Stay current with Salesforce releases, features, and best practices; recommend and implement improvements.

Qualifications

• Bachelor’s degree in Business, Computer Science, Information Systems, or related field (or equivalent experience).
• 7+ years of Salesforce administration experience; Salesforce Certified Administrator required.CPQ experience required.
• Strong experience writing Apex triggers, classes, and test methods to support automation and custom business logic.
• Understanding of Salesforce security, sharing rules, and permission models.
• Strong experience with declarative tools (Flows, Validation Rules, Reports, Dashboards).
• Experience with Data Loader.
• Excellent analytical, communication, and troubleshooting skills.
• Ability to take direction and work independently while managing multiple priorities.

Preferred Skills

• Salesforce Platform App Builder or Platform Developer I certification.
• Salesforce CPQ Specialist Certification.
• Experience with Lightning App Builder and dynamic forms.
• Familiarity with APIs, integration tools, and AppExchange applications.