Posted:4 days ago|
Platform:
On-site
Full Time
We are looking for a Retail Consultant with strong expertise in store operations, store technologies, and solution consulting to support clients in transforming their physical retail environments for omnichannel experience and cost optimization. The ideal candidate will work in a client-facing, advisory capacity within an IT services organization, helping define and deliver innovative technology-led solutions that improve store efficiency, customer engagement, and digital integration.
This role is critical in shaping client strategy around Retail initiatives — combining AI/Agentic AI, IoT, Mobility, Cloud POS, RRID, Computer Vision, Inventory Solutions and automation to build connected, intelligent, and responsive retail stores.
Key Responsibilities:
• Work with clients to analyze business needs, assess current systems, and define target operating models for store operations
• Lead consulting engagements and workshops to design future-ready store solutions across technology, process, and customer experience
• Define business architecture and capability roadmaps for Store of the Future programs, incorporating AI/ML, IoT, automation, and mobile-first designs
• Evaluate and recommend best-fit store systems including POS, workforce management, task execution, video analytics, inventory tracking, self-checkout, and store operations platforms
• Partner with internal sales, architecture, and capabilities teams to design, prototype, and implement digital store solutions
• Create solution blueprints, functional requirements, and integration frameworks for connecting store systems with ERP, CRM, OMS, ITSM, and analytics platforms
• Guide RFP responses, solution proposals, and pre-sales efforts as the domain expert for store operations and technologies
• Stay abreast of retail trends and innovations with a focus on AI led transformation
• Contribute to the creation of accelerators, reusable assets, and go-to-market content in the retail domain
• Demonstrate thought leadership in Retail via whitepapers, webinars and events.
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