Senior Program & Operations Lead

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About STAIRS Foundation

STAIRS Foundation

Rashtriya Khel Protsahan Puruskar

Role Overview

Senior Program & Operations Lead

Key Responsibilities

Program Execution & Coordination

• Plan, execute, and monitor sports tournaments, youth festivals, and outreach programs across states and districts.
• Ensure seamless coordination with internal teams, coaches, volunteers, and regional coordinators for timely and high-quality delivery.

Project Management & Implementation

• Develop and manage project implementation plans with clear timelines, deliverables, and outcome tracking mechanisms.
• Ensure programs are delivered in alignment with organisational goals and compliance requirements.

Operational Leadership

• Lead end-to-end operational processes — from budgeting and vendor management to field deployment and on-ground troubleshooting.
• Identify bottlenecks and implement on-site solutions to keep programs running efficiently.

Documentation & Reporting

• Create detailed operational manuals, SOPs, execution templates, and reporting dashboards tailored to NGO programming.
• Maintain real-time documentation for donor reporting, government compliance, and internal learning.

Team Building & Supervision

• Build and manage a high-performing field operations team. Conduct capacity-building sessions for state and district coordinators.
• Set clear performance benchmarks and create a culture of accountability and motivation.

Stakeholder & Government Coordination

• Liaise with local authorities, government departments, venue owners, schools, and partner NGOs for smooth execution.
• Ensure all regulatory, safety, and procedural protocols are followed.

Ideal Candidate Profile

• Minimum 5–8 years of hands-on program execution and operations experience in the

  NGO sector

  , preferably in

  sports, education, or youth development

  .
• Proven ability to manage complex, multi-location projects under tight deadlines.
• Strong skills in planning, resource allocation, field coordination, and logistics.
• Deep understanding of grassroots challenges, field dynamics, and community engagement models.
• Excellent communication (Hindi & English), documentation, and digital reporting skills.
• Willingness to travel extensively across India as per program requirements.
• Passion for youth empowerment, sports, and social change.

How to Apply

CV

info@stairs.org.in

Application – Senior Program & Operations Lead