Senior Product Specialist

Mastercard

5 - 8 years

13 - 18 Lacs

pune

Posted:1 day ago| Platform:

Apply

Skills Required

project management management skills networking system analysis partnerships financial institutions product strategy product support business development business acumen payment solutions sales marketing b2b relationship management asset finance

Work Mode

Work from Office

Job Type

Full Time

Job Description

Title and Summary

Senior Product SpecialistWho is Mastercard? Overview: Mastercards Digital Solutions group envisions creating valued experiences for consumers and enabling merchants and issuers to reach consumers in ways not possible in the pre-digital world
Within Digital Solutions, the Global Product Strategy and Development team drives the definition, prioritization and development of a suite of foundational payment solutions
This an opportunity to be a part of a highly motivated global team focused on bringing security, convenience and control to digital payments
You will join the Mastercard Checkout Services team that is responsible for the development and commercialization of industry standard e-commerce checkout related products and services
You will play a pivotal role in conceptualizing, building and scaling products that will transform the guest checkout value proposition for consumers, merchants and issuers
Role: We are looking for an energetic and experienced Senior Product Specialist for our B2B Customer experience team who truly aspires to improve consumers experiences
Co-lead implementation of global product support and operational framework for various programs like Click to Pay , Secure Card on File for Merchants and Secure Card on File for Commerce
Gain full understanding of all new features and capabilities, and the potential impact to key constituents, including consumers, merchants, and issuers by partnering with product and technology teams Develop and distribute all internal and external release related communications, including schedule, system impacts, and release notes Lead cross-functional teams in troubleshooting sessions, eliciting and refining business and system requirements ultimately facilitating an appropriate solution Support end-to-end testing activities as needed Collaborate with stakeholders to set the operational strategy for the product; gain full understanding of all the operational activities/ touchpoints/ partner teams in managing the product and rolling out to new regions
Analyze key performance indicators (KPIs) and maintain scorecards to drive data-driven product improvements
All About You: Significant prior experience in the digital industry, preferably payments related, in B2B customer support or operational functions Laser focused on attention to detail and strong business acumen
Knowledge of system analysis, application development and large-scale deployments Excellent oral and written communication, negotiation, project management skills Highly proactive, solves problems Detail-oriented, organized, and proactive in driving continuous improvement

More Jobs at Mastercard

Senior Analyst - Project Management

Pune

5 - 9 yrs

INR 13 - 18 Lacs

Sr. Principal Software Engineer

Pune

9 - 13 yrs

INR 20 - 25 Lacs

Lead Software Engineer-R-245726

Vadodara, Gujarat, India

2 - 4 yrs

Salary: Not disclosed

Consultant-2

Gurugram, Haryana

Experience: Not specified

Salary: Not disclosed

Consultant-2

Gurugram, Haryana

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Business Development Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.