Senior Product Manager - Transportation Servicing

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

The Transportation Product team is part of the Amex GBT Egencia Marketplace organization. The team manages the entire lifecycle of the Air and Rail transactions on our platform, focusing on ensuring we deliver the most value to our travelers. From end-to-end shopping, booking, and post-booking experiences to smart machine learning recommendations, we enable businesses to align company and employee incentives to realize the full value of their travel investment.

For this position, the Senior Product Manager will contribute to expanding Egencia's servicing capabilities, helping to provide more self-service options to our travelers, so they can adjust their travel plans for both voluntary and involuntary changes.

As a Senior Product Manager, you’ll be the strategic mastermind connecting the dots between user needs, technological innovation, and business goals on a global scale. If you’re passionate about creating products in a B2B SaaS environment that can improve the travel experience, we’d love to meet you.

What You’ll Do

• Be the expert for your products, combining industry analysis, end-user feedback, and continuing to evolve to the product vision and strategy for your domain
• Lead and communicate product roadmaps for your domain
• Build relationships with cross-functional teams at Amex GBT, including user experience, engineering, analytics, marketing, commercial, operations, and more
• Work with partners across product, technology and operations to translate customer needs into workable technology solutions, and deliver world-class products
• Understand our company and product objectives, business traveler challenges, and opportunities to improve the travel experience
• Lead the execution of products from inception through deployment and marketing, including prioritization of maximum impact initiatives, anticipating delivery risks and managing trade-offs
• Pull, analyze, and share data to drive prioritization and decision making
• Define and drive business outcomes and metrics for your domain
• Incorporate the latest technology available including AI into products to improve the user experience

What We’re Looking For

• Bachelor’s or master’s degree in computer science or equivalent
• 6+ years of software product management experience
• Deep understanding of product management industry standards and innovations
• Experience with current Agile, UX practices, frameworks for product discovery, and launch strategies
• Travel industry experience beneficial (airline, hotel, online travel agencies or other travel-tech companies)
• Passionate about approaching projects collaboratively and with a positive attitude to deliver quality products on time
• Able to communicate in a concise and clear way to senior leaders, technical, and non-technical partners from around the world
• Strong strategic perspective; able to see the big picture and roll up your sleeves to push projects through to completion
• Passionate about developing product best practices, and building a strong product management community

Location

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!