Senior Product Manager

Paperflite is a fast-growing SaaS company headquartered in the US with operations in Chennai, providing a next-generation content management platform for sales and marketing teams. Our platform empowers sales and marketing professionals to share, and track sales content with prospects and customers, enabling them to close deals faster and more efficiently. Our clientele includes leading companies from various industries, including technology, healthcare, and financial services. Canva, Louis Vuitton, Carlsberg, and Puma are some of the prominent names. It was rated as the Most Recommended Software in 2022 by Software Advice and among the top 50 software companies in India by G2 in 2023. We were also recognized as one of America’s best startup employers by Forbes in 2023 and 2024 as well.

Role overview:

As our Senior Product Manager, you'll play a pivotal role in shaping the narrative of our product journey. Think of yourself as the strategic architect, working on features that captivate our users and push the boundaries of B2B SaaS excellence.

Here's what you'll be doing:

• Prioritise and manage sprint backlogs to ensure efficient and successful product delivery.
• Organise and lead Sprint planning workshops, retrospectives, and demo sessions. Conduct stand-ups, publish Sprint burn-down charts, and collaborate with teams to address blocks and dependencies.
• Define comprehensive product feature sets, facilitating backlog grooming sessions, and crafting clear requirements for user stories.
• Break down feature sets into quantifiable and measurable user stories for seamless implementation by design, engineering, and testing teams.
• Analyse competitor products for feature parity and capability comparisons, staying ahead in the product landscape.
• Define and document acceptance criteria for feature sets to maintain clarity and quality in product delivery.
• Monitor feature usage and user behaviour to enhance product and feature adoption.
• Translate overarching product strategy into detailed requirements and prototypes.
• Scope and prioritise activities based on their business and customer impact, ensuring alignment with strategic objectives.
• Collaborate seamlessly across disciplines, including Design, Sales, Marketing, Customer Support, Development, and Data Science teams, fostering a cohesive working environment.
• Effectively manage product build timelines, priorities, and dependencies across agile teams, ensuring a synchronized and streamlined development process.

What you’ll need to join the team:

• 6+ years of total software product management experience of which a minimum of 2+ yrs working in the B2B SaaS space.
• This is not your first rodeo. Should have PM experience in a "Product" company.
• Proven expertise in leading scrum teams, ensuring defect-free, on-time feature roll-outs that elevate product performance.
• Hands-on experience in tracking user behavior and measuring product adoption, leveraging analytical tools such as Mixpanel, Amplitude and FullStory.
• Familiarity with the Sales and Marketing tech stack, including CRM platforms, Marketing automation tools, Email automation products, content creation tools, and more.
• In-depth knowledge of marketing and sales lifecycles, along with an understanding of different roles and responsibilities throughout the life cycle.
• A passion for delivering customer value, exemplified by a track record of building robust customer relationships.
• Demonstrate the ability to engage deeply with customers on technical product topics in 1:1 interactions.

The Paperflite Difference:

• Work and learn from a talented team that is building an industry-first solution.
• No rigid hierarchy, with a friendly environment that fosters creativity and innovation.
• A fully stocked delicious pantry with snacks, drinks and treats for you to enjoy.
• Sweat it out, sans cost with our fitness program that lets you choose any fitness centre of your choice.
• A fully covered medical insurance plan that will never make you grow sick of hospital bills.
• If you’re a furball fanatic, then you’re in luck: we’ve got four dogs and a cat who will shower you with love and lick you to infinite glory.
• We are an equal-opportunity employer and value diversity at our company.