Senior Product Manager

We are looking for a Product Manager who is passionate about building a scalable, reliable, and developer-friendly platform. As a Product Manager at DigitalOcean, you will join a dynamic team dedicated to revolutionizing cloud computing and AI. You will partner with engineering and design peers, and will play a key role in shaping the foundation of our platform services that power products across the company. The ideal candidate thrives in highly technical environments, leads with curiosity and empathy, and grows into a trusted voice.

What You'll Do:

• Own and manage the end-to-end lifecycle of the products and features, from conception to launch and beyond.
• Drive the roadmap in collaboration with stakeholders, balancing both business and technical requirements.
• Translate business requirements into technical specifications and project plans, working closely with various cross-functional teams.
• Define KPIs to measure success of the prioritized work, monitor performance, and develop strategies for continuous improvement.
• Act as the subject matter expert (SME), staying informed about industry trends, and competitive landscape.
• Engage with customers, internal teams, and other external stakeholders to gather insights, identify opportunities, and ensure we are meeting customer needs.
• Coordinate with support and training teams to develop user manuals, PRFAQ's, and other customer-facing materials.

Key Metrics:

• Technical Acumen: Ability to grasp and explain complex technical concepts to diverse audiences.
• Communication Skills: Clear, concise, and influential communication across technical and non-technical stakeholders.
• Customer-Centric: Proven track record of translating customer needs into impactful product features.
• Problem-Solving: Creative and strategic thinking applied to complex challenges with measurable outcomes.
• Leadership: Demonstrated success in leading cross-functional teams to deliver high-quality results.
• Organizational Skills: Effective prioritization and management of multiple initiatives simultaneously.

What You'll Add to DigitalOcean:

• 3+ years of experience in product management within a SaaS or technology company.
• Proven ability to improve customer-facing features, focusing on user experience and customer satisfaction.
• Strong experience working with internal teams to improve tools and processes.
• Excellent analytical skills, with the ability to leverage data to make informed decisions and prioritize product development efforts.
• Exceptional communication skills with the ability to influence and drive alignment across cross-functional teams.
• Familiarity with customer support tools and platforms, and how they interact with account management processes.
• Experience working within agile product development environments.
• Familiarity with cloud hosting and virtualization technologies.

Why You'll Like Working for DigitalOcean

• We innovate with purpose. You'll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
• We prioritize career development. At DO, you'll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
• We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
• We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
• We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

• This job is located in Hyderabad, India

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