Senior Product Manager

Job Summary

Job Description

• A product pro. You know how to identify customer needs, determine problems to solve, and translate them to feature requirements that become user stories in a prioritized product backlog. You work cross-functionally with your design and engineering partners, providing clear direction on the “what” and “why” but giving them a strong voice to define the “how”. You consider how to measure the impact and success of your features and use that data to inform what you build next.
• A customer-centric, data-driven strategist. You keep the customer at the center of what you do. You take time to understand the customer and market by digging into the data, research, and talking to breathing, living customers. You synthesize this info to define core customer needs, problems to solve, and solutions to build.
• Action- and execution-oriented. You aren’t afraid to ask questions in a room with many people to get to the information you need. You can negotiate an array of constraints, guidelines, and business rules as you define your experience requirements…all without sacrificing what’s right for the customers. You know how to roll with the punches, find the path forward as the landscape changes, clearly communicate, and bring all impacted partners along with you.
• A relationship builder. You know that relationships drive your ability to succeed. You understand the value of listening first, then talking; of giving consistently and receiving occasionally. You’ve seen how strong cross-team collaboration and partnership yields the best outcomes.

Core Responsibilities:

• Define product requirements for new products, features, and use cases; define acceptance criteria for each
• Own development across the entire product lifecycle phases – product discovery, definition, development, delivery, deployment, and optimization.
• Coordinate closely with engineering and program leads to ensure alignment between technical, business, and field teams on product features and releases.
• Keep up to date on the technology and market trends; identifies and evaluates new product ideas or strategic product extensions
• Contribute to the product vision across the team and the organization.
• Collaborate with cross-functional teams and partners to define and lead product roadmaps and to deliver on them.
• Work with engineering to prioritize and groom the backlog and assist in sprint planning
• Keep track of product performance through data collection and analysis; build and maintain dashboards to maintain product use and performance.
• Drive the evolution of WiFi testing tools, incorporating new functionalities and supporting next-generation WiFi standards (WiFi 7, WiFi 8).
• Collaborate with hardware teams to integrate new devices and ensure compatibility with advanced WiFi technologies.
• Lead initiatives to develop intelligent WiFi experiences that proactively optimize connectivity based on user activity (e.g., work, play, stream).
• Utilize cutting-edge technologies acquired through recent acquisitions to enhance customer insights and deliver personalized, real-time network optimizations.
• Champion the development of proactive connectivity features such as device health alerts and activity-based performance tuning.

Preferred Requirements:

Below is our list of preferred qualifications. We know that people with different skills and experiences can be successful in this role as well. For that reason, it is not necessary that you possess all these traits. If you are missing a few, please apply anyway.

• 3-5 years in product management or product marketing roles.
• Digital background working on consumer-facing mobile apps
• Ability to lead end-to-end deliveries of high-quality products and experiences leveraging agile product development and experimentation.
• Ability to perform within a closely-knit team and improve the execution of your teammates.
• Data literate and comfortable with data analysis
• A self-motivated & quick learner ready to dig in
• Knowledge of wireless technologies such as WiFi is a plus
• Bachelor Degree or equivalent business experience
• Generally requires 3-5 years related work experience. We would also love to hear your explanation as to why your unique experience would make the team more successful; if you don’t quite fit the mold, apply anyway.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

10 Years +