Senior Operations Specialist

Senior Operations Specialist

• Location: Hyderabad, India

About the job

Our Team:

The CMC Project and Portfolio Management Team plays a critical role in ensuring that the Chemistry, Manufacturing, and Controls aspects of pharmaceutical development are managed efficiently across Sanofi's portfolio, managing transversal CMC projects portfolio, Implementing and overseeing efficient strategies, managing adherence to CMC governance and prioritization, Ensuring cross-GBU CMC interface, Implementing best practices through CMC process improvement

A support role for the Head of Project and Portfolio Management within the Global CMC Project management organization, responsible for operational excellence, process optimization, and administrative coordination to ensure sufficient portfolio management activities.

Main responsibilities:

Data management

• Support the development of data management strategies and lead its implementation
• Maintaining collaborative databases across the portfolio ensuring proper document control and accessibility
• Documents in scope: agenda, presentations, meeting minutes, lessons learned

Governance bodies management

• Support Head of Project and Portfolio Management in administering CMC Governance organization
• Committees in scope: CMC Board, CMC Pipeline Committee, CMC Technical reviews, IDCC briefings
• Ensure process adherence & maintenance involved in all steps of existing processes and provide recommendations for governance process improvements
• Coordinate cross-functional meeting calendars and ensure appropriate scheduling of governance meetings

Portfolio Operations support

• Maintenance of portfolio development dashboards and support analytics
• Assist in tracking and monitoring CMC projects across the portfolio
• Collect and compile data for portfolio reviews and status reports
• Prepare regular reporting on portfolio performance metrics
• Systems in scope: CMC aBinder, iPORT, RDPM

Project management systems

• Lead continuous improvement initiatives for PMO processes
• Apply a proactive approach to process improvement
• Assist project teams with documentation requirements and process adherence as needed
• Support the Head of Project and Portfolio Management in implementing of project management standards and templates
• Support the Head of Project and Portfolio Management to maintain project management tools, databases, and reporting systems
• Maintain and update the CMC handbook with latest processes, templates, and best practices, harmonized editorial layout

Training and team interaction

• Train team members on PMO processes and support onboarding of new team members
• Troubleshoot issues and provide user support for project management systems
• Cross-functional coordination: liaise with stakeholders from R&D, Quality, Manufacturing

• Minimum of 4-5 years experience in pharmaceutical/biotech industry and in experiences with project support, operations, or related roles
• Excellent communication and interpersonal abilities
• Analytical mindset with problem-solving orientation
• Strong organizational management skills including experience with project management tools and methodologies
• Experience in change management
• Proactive approach to process improvement Ability to work independently and prioritize multiple tasks
• Ability to influence, Ability to represent the PMO in cross-functional workstreams
• Strong organizational management skills including experience with project management tools and methodologies
• Digital proficiency: advanced MS Excel skills including Power Query, experience with Power BI for data visualization and reporting, knowledge of Power Automate or Power Apps for process automation
• Demonstrate experience in process optimization and implementation
• Ability to work with minimal supervision on complex projects
• Masters degree in a relevant field (Life Sciences, Business Administration, or engineering preferred) preferably with PMP Certification
• Good English skills (both verbal and written).