Senior Operations Analyst

Job Description

About Temenos Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We have been doing this for over 30 years through the pioneering spirit of our Temenosians who are passionate about making banking better, together. We serve over 3000 clients from the largest to challengers and community banks in 150+ countries. We collaborate with clients to build new banking services and state-of-the-art customer experiences on our open banking platform, helping them operate more sustainably. At Temenos, we have an open-minded and inclusive culture, where everyone has the power to create their own destiny and make a positive contribution to the world of banking and society. THE ROLE As Operations Analyst, you will work as an integral part of the GSET Engage Team and work closely with the Client Engagement Managers of the Temenos LMS product. You may also be required to update deal artifacts, process documents, and manage the repository. To ensure success in this role, you should have an understanding of Temenos Banking Capabilities and operational processes, excellent communication skills, and the ability to coordinate with multiple stakeholders. OPPORTUNITIES You will provide contractual support to the LMS Client Engagement Managers. You will provide status updates to LMS Clients if necessary, on the contracting You will review the existing broiler plate deal responses and update the content if required to make it crisp and concise. You will assist the GTM owner in providing initial research for new offerings definition and perform coordination activities. You will create monthly and quarterly reports of the GSET Engage team to publish them to Leadership by collecting inputs from the team. You will work on presentations to explain the complex topics in a simpler way using infographics in the PowerPoint tool. Skills You should have experience of over 4 years in Operations. You should have basic knowledge of Temenos Banking Capabilities. You should have Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of Partners, delivery managers, and subject matter experts. You should have strong analytical skills, including a thorough understanding of how to interpret business needs and translate them into operational requirements. VALUES Care about transforming the Banking landscape. Commit to being part of an exciting culture and product evolving within the financial industry. Collaborate effectively and proactively with teams within or outside Temenos. Challenge yourself to be ambitious and achieve your individual as well as the company targets. SOME OF OUR BENEFITS include: Maternity leave: Transition back with 3 days per week in the first month and 4 days per week in the second month Civil Partnership: 1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership Family care: 4 weeks of paid family care leave Recharge days: 4 days per year to use when you need to physically or mentally needed to recharge Study leave: 2 weeks of paid leave each year for study or personal development Please make sure to read our Recruitment Privacy Policy Show more Show less