Senior Operations Analyst

Job Description

THE ROLE As Operations Analyst, you will work as an integral part of the GSET Engage Team and work closely with the Client Engagement Managers of the Temenos LMS product. You may also be required to update deal artifacts, process documents, and manage the repository. To ensure success in this role, you should have an understanding of Temenos Banking Capabilities and operational processes, excellent communication skills, and the ability to coordinate with multiple stakeholders. You will provide contractual support to the LMS Client Engagement Managers. You will provide status updates to LMS Clients if necessary, on the contracting You will review the existing broiler plate deal responses and update the content if required to make it crisp and concise. You will assist the GTM owner in providing initial research for new offerings definition and perform coordination activities. You will create monthly and quarterly reports of the GSET Engage team to publish them to Leadership by collecting inputs from the team. You will work on presentations to explain the complex topics in a simpler way using infographics in the PowerPoint tool. SKILLS You should have experience of over 4 years in Operations. You should have basic knowledge of Temenos Banking Capabilities. You should have Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of Partners, delivery managers, and subject matter experts. You should have strong analytical skills, including a thorough understanding of how to interpret business needs and translate them into operational requirements.