169 Operations Analyst Jobs

Job Summary Proven experience (1-2 years) as a technical support engineer, application support, product-based support, IT Service Desk engineer, etc.Good understanding of Active Directory (for ex:- password resets), Software troubleshooting, etc. Ability to diagnose and resolve basic technical issuesGood understanding of ITIL - Incident ManagementServe as the first point of contact for customers seeking technical assistance over the phone, email, or chat.Perform remote troubleshooting through diagnostic techniques and pertinent questions - Determine the best solution based on the issue and details provided by customersWalk the customer through the problem-solving process and direct unresolved issues to the next level of support personnel.Provide accurate information on IT products or services - Record events and problems and their resolution in logs. Excellent communication skills (Reading, writing, speaking) Mandate- Experience handling international clients over the phone, good probing skills.Client-oriented, cool-tempered, adaptive, and flexible.Open to 24/7 work environment and rotational shifts.Mandate - IT Grads or relevant experience as a tech support engineer (1-2 years)

Job Summary: The candidate should be well versed / proficient with MS Office Applications like Excel (Formulas, conditional formatting, Pivot tables, Index Matching). Requires strong analytical, conceptual, and problem-solving abilities. Should be able to extract meaningful data for a data dump. Generate and distribute management reports in an accurate and timely manner. Minimum of 1 -2 yrs. experience. Decent interpersonal (verbal and written) communication skills are required to support working in project environments that includes internal, external, and customer teams

Job Summary Ensure the customer experience is seamless throughout the funnel by creating and maintaining product pages, category pages cross-sells, and more. Leverage hands-on experience to triage and escalate issues as appropriate. Develop a good understanding of e-commerce systems, platforms, and architecture in order to communicate with internal/external teams as needed Communicate effectively with the E-Commerce Team, other business teams, and IT partners to prioritize, mitigate, resolve, and report on production issues and causes. Monitor sites and applications, and report any application rejections to the sales team for further manual process Prepare and publish products and their digital assets to the websites. Create email and direct mail campaigns and reseller products/ applications as needed Work with the PO, QA, and dev teams to ensure up-to-date KT on projects and functionality. Engage in continual website monitoring for issues such as bugs, broken images, outdated information (products and price errors, etc..), and functioning of offer codes to maintain the E-Commerce Team s service level commitments. Use analytics tools and all other available sources, to measure the impact of changes/updates. Report on new product launches and updates to international and external partners. Qualifications bachelors degree in Computer Science 5 years of experience in a support or operations analyst role Adapt to new technologies Able to support team with triage and research examples SQL experience is required Adobe authoring experience is required HTML experience is good to have

Join a leading team in the Markets Trading Group, specializing in document management and regulatory compliance. Job Summary As an Operational Analyst within the Doc Management Markets- India team, you will be responsible for reviewing legal documentation and inputting key parameters into JP Morgans systems. You will work closely with internal functions such as credit and legal to resolve disputed points promptly. You will collaborate with key partners in legal, business, operations, and technology to develop an efficient operating framework. Your performance will be measured by productivity and quality, and you will act as a checker for all agreements/documents processed by DDS. Job Responsibilities Review and extract key parameters from legal documentation into JP Morgan systems. Identify issues and coordinate with internal functions like credit and legal for prompt resolution. Collaborate with regional Legal Operations Department and other stakeholders. Contribute to the development of an efficient operating framework. Ensure productivity and quality in all tasks, with performance measured accordingly. Work flexibly across shifts to meet business needs. Engage in regulatory projects related to the Markets industry. Required Qualifications, Skills, and Capabilities Minimum of 3 years of experience in Derivatives Master Agreements and trade-related documentation. Excellent understanding of Derivative Legal documents like ISDA and CSA. Proficiency in MS Office. Strong verbal and written communication skills. Preferred Qualifications, Skills, and Capabilities Ability to multi-task and prioritize issues effectively. Strong teamwork approach and ability to execute independently. Working to deadline mentality. Strong organizational skills. Graduation in Law or Commerce preferred. Join a leading team in the Markets Trading Group, specializing in document management and regulatory compliance. Job Summary As an Operational Analyst within the Doc Management Markets- India team, you will be responsible for reviewing legal documentation and inputting key parameters into JP Morgans systems. You will work closely with internal functions such as credit and legal to resolve disputed points promptly. You will collaborate with key partners in legal, business, operations, and technology to develop an efficient operating framework. Your performance will be measured by productivity and quality, and you will act as a checker for all agreements/documents processed by DDS. Job Responsibilities Review and extract key parameters from legal documentation into JP Morgan systems. Identify issues and coordinate with internal functions like credit and legal for prompt resolution. Collaborate with regional Legal Operations Department and other stakeholders. Contribute to the development of an efficient operating framework. Ensure productivity and quality in all tasks, with performance measured accordingly. Work flexibly across shifts to meet business needs. Engage in regulatory projects related to the Markets industry. Required Qualifications, Skills, and Capabilities Minimum of 3 years of experience in Derivatives Master Agreements and trade-related documentation. Excellent understanding of Derivative Legal documents like ISDA and CSA. Proficiency in MS Office. Strong verbal and written communication skills. Preferred Qualifications, Skills, and Capabilities Ability to multi-task and prioritize issues effectively. Strong teamwork approach and ability to execute independently. Working to deadline mentality. Strong organizational skills. Graduation in Law or Commerce preferred.

Market Language Join a leading team in the Markets Trading Group, specializing in document management and regulatory compliance. Job Summary As an Operations Analyst within the Documentation Management team, you will be responsible for reviewing legal agreements such as ISDA, CSA, F&O, and OTC, and extracting key legal and financial parameters for indexing within JP Morgan systems. You will work on regulatory projects related to the Markets industry, including client transfers under the Pushout initiative. Your role will involve collaboration with key partners in legal, business, operations, and technology to develop an efficient operating framework. Job Responsibilities Review and extract key parameters from legal documentation into JP Morgan systems. Identify issues and coordinate with internal functions like credit and legal for prompt resolution. Collaborate with regional Legal Operations Department and other stakeholders. Contribute to the development of an efficient operating framework. Ensure productivity and quality in all tasks, with performance measured accordingly. Work flexibly across shifts to meet business needs. Engage in regulatory projects related to the Markets industry. Required Qualifications, Skills, and Capabilities Minimum of 3 years of experience in Derivatives Master Agreements and trade-related documentation. Excellent understanding of Derivative Legal documents like ISDA and CSA. Proficiency in MS Office. Strong verbal and written communication skills. Preferred Qualifications, Skills, and Capabilities Ability to multi-task and prioritize issues effectively. Strong teamwork approach and ability to execute independently. Working to deadline mentality. Strong organizational skills. Graduation in Law or Commerce preferred. Market Language Join a leading team in the Markets Trading Group, specializing in document management and regulatory compliance. Job Summary As an Operations Analyst within the Documentation Management team, you will be responsible for reviewing legal agreements such as ISDA, CSA, F&O, and OTC, and extracting key legal and financial parameters for indexing within JP Morgan systems. You will work on regulatory projects related to the Markets industry, including client transfers under the Pushout initiative. Your role will involve collaboration with key partners in legal, business, operations, and technology to develop an efficient operating framework. Job Responsibilities Review and extract key parameters from legal documentation into JP Morgan systems. Identify issues and coordinate with internal functions like credit and legal for prompt resolution. Collaborate with regional Legal Operations Department and other stakeholders. Contribute to the development of an efficient operating framework. Ensure productivity and quality in all tasks, with performance measured accordingly. Work flexibly across shifts to meet business needs. Engage in regulatory projects related to the Markets industry. Required Qualifications, Skills, and Capabilities Minimum of 3 years of experience in Derivatives Master Agreements and trade-related documentation. Excellent understanding of Derivative Legal documents like ISDA and CSA. Proficiency in MS Office. Strong verbal and written communication skills. Preferred Qualifications, Skills, and Capabilities Ability to multi-task and prioritize issues effectively. Strong teamwork approach and ability to execute independently. Working to deadline mentality. Strong organizational skills. Graduation in Law or Commerce preferred.

The Opportunity : We, at Flywire, are seeking a Pricing Operations Analyst Specialist to join our Pricing team. As a Pricing Operations Specialist, you will play a pivotal role in supporting our pricing strategies and ensuring accurate and efficient pricing processes. You will collaborate with cross-functional teams to optimize pricing structures and maintain data integrity Key Responsibilities: Implement pricing and payment option configuration setting in collaboration with Payments and Pricing teams Monitor and review pricing changes to ensure consistency and accuracy Generate reports and dashboards to provide insights into pricing performance Identify areas for process optimization and efficiency gains within pricing operations Assist in the implementation of process enhancements and automation Ensure pricing practices comply with regulatory requirements and company policies Participate in risk assessment related to pricing decisions Collaborate on pricing adjustments and promotions to drive business objectives Here s What We re Looking For: A strategic thinker with strong analytical capabilities and a deep understanding of pricing models and financial analysis. Bachelor s degree in Business, Economics, Finan

Overview About Business Unit: The Mid-Market Operations team delivers on the human promise of our powerful platforms. It s a thoughtful balance of human and machine; conscientious ad ops specialists executing flawlessly to drive business outcomes for our clients while relentlessly automating to allow us to do our best work. On a path of continuous improvement, the team passionately performs to accountable standards and energetically pursues self-development for mastery in the face of a fast-changing technology landscape. We re looking for a [ROLE] to join our team and play a critical role in bridging the gap between customer needs and our technical capabilities. This is a hybrid role combining technical skill with client-facing collaboration. You ll support the full client lifecycle from initial site evaluation and onboarding to advanced campaign setup. You ll work closely with Customer Success Managers and Technical Solutions Engineers to bring personalized experiences to life on client websites. Responsibilities Conduct website evaluations before onboarding to assess integration readiness Map the client s site architecture and implement integration with Accelerate s tech Work on feasibility tickets to evaluate whether requested campaign setups are supported by our current platform Enable features from our Git-based internal library to support advanced campaign logic Collaborate with Customer Success Managers (CSMs) to build campaign strategies aligned with client goals Communicate technical solutions in a clear, actionable way to non-technical partners Help test, QA, and troubleshoot on-site campaigns before deployment Stay informed on industry tools, personalization trends, and eCommerce standard processes Qualifications Technical Skills Solid understanding of HTML, CSS, and basic JavaScript Working knowledge of how websites function, including DOM structure and client-side behavior Familiarity with personalization tools like Adobe Target, Insider, or similar platforms is a plus Soft Skills Strong communicator with the ability to translate technical concepts clearly Comfortable working cross-functionally in a fast-paced, collaborative environment Strong logic-building skills able to break down campaign requirements into structured, scalable solutions Detail-oriented with a proactive, problem-solving approach Preferred Experience Background in AdTech, eCommerce, or personalization platforms Prior roles in technical support, solutions engineering, or similar technical-client-facing environments Additional Information Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we ve provided marketers from the world s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Epsilon s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world. Epsilon has a core set of 5 values that define our culture and guide us to bring value for our clients, our people and consumers. We are seeking candidates that align with our values, demonstrate them and make them meaningful in their day-to-day work: Act with integrity. We are transparent and have the courage to do the right thing. Work together to win together. We believe collaboration is the catalyst that unlocks our full potential. Innovate with purpose. We shape the market with big ideas that drive big outcomes. Respect all voices. We embrace differences and foster a culture of connection and belonging. Empower with accountability. We trust each other to own and deliver on common goals. Because You Matter YOUniverse. A work-world with you at the heart of it! At Epsilon, we believe people make the place.

Join Vonage and help us innovate cloud communications for businesses worldwide! Why this role matters: The Carrier Operations Analyst (Registration) plays a vital role in supporting our business operations by overseeing a range of registration processes. This position is critical to ensuring regulatory compliance and enabling customer access to our suite of registration services. As a key member of the team, you will be responsible for onboarding customer traffic onto our platform, helping to streamline workflows and contributing to the overall effectiveness and efficiency of our operations. Your key responsibilities: Manage Registration Verifications: Oversee the end-to-end process of brand and use case registrations, ensuring compliance with carrier and regulatory requirements. Customer Onboarding and Compliance Checks: Process customer submissions for registrations, verifying documentation and use cases against carrier guidelines. Carrier and Supplier Coordination: Communicate directly with carrier partners and third-party providers to ensure timely resolution of registration-related issues. Customer Communication: Provide status updates, guidance and support to customers throughout the registration process. Cross-Functional Collaboration: Work with internal teams such as Support, Sales, Product, and Carrier Ops to align on requirements, troubleshoot blockers and coordinate project-specific registrations. Issue Troubleshooting: Investigate and resolve issues related to rejected or delayed registrations, working with both internal teams and external carriers. Documentation and Record-Keeping: Maintain accurate documentation of registration requirements, decisions, and process updates, including contributions to internal knowledge bases. Automation and Process Improvement: Identify and contribute to opportunities for automating or streamlining workflows to improve efficiency and consistency. Compliance Monitoring: Stay up-to-date on changing regulations and industry policies, ensuring our processes and documentation reflect current standards. Progress Reporting: Participate in internal meetings to provide updates on registration volumes, processing timelines and outstanding issues. What you ll bring 2 to 3 years of experience in operations or support roles, with a demonstrated ability to manage processes. Basic understanding of Telephony (e.g., Sender ID, OA, DLR) or a willingness to learn about telecommunications standards. Excellent written communication skills, with the ability to work effectively with internal and external stakeholders across multiple regions (AMEA, APAC, EMEA). A positive mindset, with the ability to go beyond simply following instructions and contribute proactively to improving processes. Strong proficiency in GSuite (Gmail, GDocs, GSheets, GSlides) or MSOffice equivalents. Familiarity with tools such as JIRA and Confluence for managing tasks and documentation. The ability to follow documentation meticulously. This includes the capacity to adhere to established guidelines and standards. Taking ownership of issues from identification through to resolution. This includes proactive problem-solving, clear communication, and accountability for delivering outcomes in a timely and effective manner. Benefits: In addition to exciting work and career advancement opportunities, we offer competitive pay and benefits, Attractive discretionary time off, Tuition reimbursement (Like certifications), You will have the chance to collaborate with a global team, working on challenging and impactful projects that shape the future of our telecommunications services There s no perfect candidate. You dont need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if youre passionate about what you could achieve at Vonage, wed love to hear from you. Who we are: Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovateThen join us today. Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

Are you ready to make a significant impact in the world of client onboarding and servicesAs a Technical Implementation Specialist, youll work closely with business partners and clients, ensuring seamless product implementation. Join us to be part of a dynamic team that values innovation and client satisfaction. Job Summary As a Technical Implementation Specialist within the Client Onboarding and Services (COS) group, you will coordinate all aspects of product implementation setups. You will handle a high volume of simultaneous requests, ensuring timely and efficient execution. Your role involves collaborating with tech teams and facilitating client discussions to understand requirements. Job Responsibilities Exhibit ownership and client satisfaction Manage clear expectations and timelines Communicate status updates to partners/clients Demonstrate creative problem-solving Adhere to policy and procedures Escalate and resolve issues promptly Record observations and escalate as needed Identify gaps and recommend solutions Handle multiple requests simultaneously Manage conflict and mobilize resources Assist in product setup per requirements Required qualifications, capabilities, and skills Communicate effectively verbally and in writing Analyze logically with attention to detail Manage multiple work requests efficiently Test mainframe or file systems Understand system, regression, or UAT testing Hold an engineering degree with relevant experience Work evening/night shifts willingly Preferred qualifications, capabilities, and skills Collaborate effectively with diverse teams Adapt quickly to changing environments Innovate solutions for complex challenges Lead projects with minimal supervision Utilize advanced technical skills Engage proactively with clients Enhance processes for efficiency Are you ready to make a significant impact in the world of client onboarding and servicesAs a Technical Implementation Specialist, youll work closely with business partners and clients, ensuring seamless product implementation. Join us to be part of a dynamic team that values innovation and client satisfaction. Job Summary As a Technical Implementation Specialist within the Client Onboarding and Services (COS) group, you will coordinate all aspects of product implementation setups. You will handle a high volume of simultaneous requests, ensuring timely and efficient execution. Your role involves collaborating with tech teams and facilitating client discussions to understand requirements. Job Responsibilities Exhibit ownership and client satisfaction Manage clear expectations and timelines Communicate status updates to partners/clients Demonstrate creative problem-solving Adhere to policy and procedures Escalate and resolve issues promptly Record observations and escalate as needed Identify gaps and recommend solutions Handle multiple requests simultaneously Manage conflict and mobilize resources Assist in product setup per requirements Required qualifications, capabilities, and skills Communicate effectively verbally and in writing Analyze logically with attention to detail Manage multiple work requests efficiently Test mainframe or file systems Understand system, regression, or UAT testing Hold an engineering degree with relevant experience Work evening/night shifts willingly Preferred qualifications, capabilities, and skills Collaborate effectively with diverse teams Adapt quickly to changing environments Innovate solutions for complex challenges Lead projects with minimal supervision Utilize advanced technical skills Engage proactively with clients Enhance processes for efficiency

Our story At Alight, we believe a company s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People be empathetic and help create a place where everyone belongs. Grow with purpose Be inspired by our higher calling of improving lives. Be Alight act with integrity, be real and empower others. It s why we re so driven to connect passion with purpose. Our team s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com. (THE ROLE) Analyst Operations The Analyst Operations for Full Case Management represents the Service Center which is responsible for delivering timely and accurate customer service through any/any/all the mediums i.e. on phone, web chat. The Full Case Manager post Go-Live/Certification is required to be an efficient communicator who is well versed with tools, domains, client plans and provisions. He/she reports to the assistant manager and may be aligned to one or multiple clients across various domains. She/he is required to effectively communicate complex client plans and provisions aimed at driving first call resolution. She/he is expected to provide effective solutions within the scope of defined client plans and provisions helping the participants make an informed decision. He/she will be required to adhere to Client Level & internal Service Level Agreements and creates a positive participant experience through their knowledge, personal service, confidence building and timely resolution. This role may be leveraged across multiple teams. (RESPONSIBILITIES) 80% of production time to be spent logged in on calls 20% of production time to review claims and take required action Answer calls with an approach to deliver positive customer satisfaction Articulate complex client plans and provisions in a simplified and understandable manner helping participants make an informed decision Maintain internal & client defined quality on calls Understands and contributes positively in meeting client SLA s & targets Ensures Customer Service Representative, Team & Client level targets (Customer Satisfaction, Service Level %, Average Handle Time, Session Time, Wait Time, Abandon Rate, Call back timeliness etc.) are met or exceeded consistently Take complete ownership of self-learning & development Ensuring proper documentation and follow-ups and follow SOP s Articulate complex client plans and provisions in a simplified and understandable manner to take an informed decision. Helps in identifying issues, process delays, and quality problems and recommends solutions and executes. Work with leads to ensure delivery in accordance with standard operating procedures (REQUIREMENTS) Graduate in listed discipline (BA, B.Com, BCA aggregate marks of >=55% ( No Gaps / Failure throughout Graduation) Work Experience of 4 - 6 years for International Customer Service Voice Prior Customer Service experience would be preferred Excellent verbal and written communication skills with least grammatical errors Basic computer operating skills required (MS- Office Applications) Appropriate Typing speed to be able to efficiently manage documentation during/post interaction Ability to work evening/night shifts Good analytical skills & attention to detail. Benefits We offer programs and plans for a healthy mind, body, wallet and life because it s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Diversity and Inclusion Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. Diversity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

About Us Blueshift is a venture-funded startup headquartered in San Francisco. Our AI-Powered marketing platform empowers cutting edge B2C brands to drive 1:1 marketing on every channel. With Blueshift, marketers are in full control of automating various forms of personalized messaging across every engagement channel. Blueshift is trusted by leading digital brands like Udacity, LendingTree, BBC, and Paypal to automate their customer engagement marketing and recognized by Gartner as a Cool Vendor for AI in Marketing . Blueshift is founded by repeat entrepreneurs who previously built Mertado.com (acquired by Groupon to become Groupon Goods), and were part of the early team behind Kosmix (acquired by Walmart to become @WalmartLabs). We are backed by top-tier VCs including Nexus Venture Partners, Storm Ventures, Luma Partners, and SoftBank Venture Asia. Blueshift is staffing its team in Pune, India. As part of Blueshift, you will get to work for a startup with a cutting-edge product. This is an exciting opportunity for motivated individuals to build a great career. Operations Analyst Blueshift is seeking a dynamic individual to join our finance team as an Operations Analyst. This role will act as a liaison between Finance, Customer Success, Sales, Revenue Operations and Salesforce teams. Youll work cross-functionally to manage various team processes, help improve workflows, and execute analytics and reporting tasks. As a result, this position is expected to collaborate with teams located across the world (US, Europe, India) and will report to the Lead Operations Analyst who is located in the India (IST). We re looking for a motivated, self-starter who is comfortable wearing multiple hats in a dynamic environment. You must be nimble, highly-collaborative, and able to think on your feet. Responsibilities Plan and implement projects from inception to completion across finance, sales and customer success teams Provide hands-on support for Salesforce, ensuring data accuracy and improving overall Salesforce efficiency. Collaborate with cross-functional teams to customize and optimize Salesforce features to meet business needs. Work closely with the Customer Success team to track and analyze product/services usage data. Administer commission calculations for the sales team. Collaborate with Finance and Sales teams to streamline and improve the contract review process. Undertake special projects and initiatives, including data analysis, process improvement, and system updates as required. Create different documents, SOPs, and maintain those documents as required. Requirements A bachelor s / master s degree in finance or related commerce field. 2-4 years of job experience in business/finance operations in a high-growth SaaS/PaaS environment. Experience with Salesforce.com preferred. Experience in Salesforce Administration preferred. Salesforce certified administrator preferred. Experience in MS Office (Word, PowerPoint & Excel is a plus) Excellent problem-solving skills and high level of attention to detail. Excellent written and verbal communication skills. Availability and scheduling flexibility to collaborate with teams across multiple time zones. Experience of working in a SaaS company is a plus. Perks and Benefits Competitive salary and benefits. Excellent hospitalisation, personal accident, and term insurance coverage. Located in a top-notch facility in Baner - one of the best neighbourhoods for tech startups. Daily catered breakfast, lunch, and snacks along with a well-stocked pantry. A team that cares about you.

Job Characteristics: Responsible for a variety of tasks including directing and monitoring technology operations, supporting hardware, providing service desk supports, as well as providing tools, process and expertise enabling application development teams to achieve objectives and to navigate application code within Development, Stage/QA, & Production environments. Competent in most phases of production control. Creates and modifies production procedures and standards. Runs, restarts and schedules priorities of new production control systems. Develops and maintains overall knowledge of users needs. May be responsible to use analytical skills to determine problems and repair systems. Education/Work Experience: Typically requires a degree and 2-4 years experience; or no degree and 6-10 years combined education and equivalent work experience (typically 1 year experience = 1 year education). Independence Level/Reports to: Works under limited supervision on assigned tasks or portions of projects to determine and develop approach to meet desired objectives. May lead projects/research with limited scope and complexity. Normally reports to Manager.

DAZN Group is looking for Security Operations Analyst to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes

Join us as a Collateral Operations Analyst If you have previous experience in investment banking, with an understanding of the OTC derivatives market, this could be your ideal role Working within Collateral Operations, you ll be making sure that all enquiries and requests are responded to in a timely and accurate manner You ll be well placed to build networks as you engage in a range of stakeholder collaboration activities Were offering this role at senior analyst level What youll do As a Collateral Operations Associate, you ll be taking responsibility for all operational aspects of client static data management, margin call issuance and portfolio reconciliation, alongside the query management for these processes. With high levels of attention to detail, you ll ensure the accuracy and completeness of the trade information that s needed to perform these functions. And you ll be maintaining internal stakeholder management, reporting and monitoring, with operational compliance to market regulations. Day-to-day, you ll be: Resolving all daily exceptions and discrepancies by working collaboratively with front office and internal teams Responding to all enquiries and requests in a timely and accurate manner Identifying and escalating risks and control gaps, and making sure that all relevant policies and regulations are adhered Making sure that all relevant policies and regulation are adhered to The skills youll need You ll need to have previous investment banking experience along with a passion for delivering excellent levels of service to clients. We ll look for you to have good attention to detail, and excellent organisational skills to prioritise high volumes of work. You ll also need: An understanding of the OTC derivatives front to back trade life cycle, and strong knowledge of the regulations impacting the OTC derivative market Knowledge of ISDA and CSA definitions related to collateral management The ability to work well as part of a team and commit to supporting team objectives Previous experience as team leader or in a supervisory role Hours 45 Job Posting Closing Date: 30/07/2025

At Alight, we believe a company s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People be empathetic and help create a place where everyone belongs. Grow with purpose Be inspired by our higher calling of improving lives. Be Alight act with integrity, be real and empower others. It s why we re so driven to connect passion with purpose. Our team s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com. (THE ROLE) Analyst Operations The Analyst Operations for Full Case Management represents the Service Center which is responsible for delivering timely and accurate customer service through any/any/all the mediums i.e. on phone, web chat. The Full Case Manager post Go-Live/Certification is required to be an efficient communicator who is well versed with tools, domains, client plans and provisions. He/she reports to the assistant manager and may be aligned to one or multiple clients across various domains. She/he is required to effectively communicate complex client plans and provisions aimed at driving first call resolution. She/he is expected to provide effective solutions within the scope of defined client plans and provisions helping the participants make an informed decision. He/she will be required to adhere to Client Level & internal Service Level Agreements and creates a positive participant experience through their knowledge, personal service, confidence building and timely resolution. This role may be leveraged across multiple teams. (RESPONSIBILITIES) 80% of production time to be spent logged in on calls 20% of production time to review claims and take required action Answer calls with an approach to deliver positive customer satisfaction Articulate complex client plans and provisions in a simplified and understandable manner helping participants make an informed decision Maintain internal & client defined quality on calls Understands and contributes positively in meeting client SLA s & targets Ensures Customer Service Representative, Team & Client level targets (Customer Satisfaction, Service Level %, Average Handle Time, Session Time, Wait Time, Abandon Rate, Call back timeliness etc.) are met or exceeded consistently Take complete ownership of self-learning & development Ensuring proper documentation and follow-ups and follow SOP s Articulate complex client plans and provisions in a simplified and understandable manner to take an informed decision. Helps in identifying issues, process delays, and quality problems and recommends solutions and executes. Work with leads to ensure delivery in accordance with standard operating procedures (REQUIREMENTS) Graduate in listed discipline (BA, B.Com, BCA aggregate marks of >=55% ( No Gaps / Failure throughout Graduation) Work Experience of 4 - 6 years for International Customer Service Voice Prior Customer Service experience would be preferred Excellent verbal and written communication skills with least grammatical errors Basic computer operating skills required (MS- Office Applications) Appropriate Typing speed to be able to efficiently manage documentation during/post interaction Ability to work evening/night shifts Good analytical skills & attention to detail. Benefits We offer programs and plans for a healthy mind, body, wallet and life because it s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Diversity and Inclusion Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. Diversity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. .

Join us as a Financial Crime Operations Analyst If you have an analytical mind-set and experience of working with know your customer (KYC) processes, this is a fantastic opportunity to join us as a Financial Crime Operations Analyst You ll be delivering financial crime checks for new and existing customers, collaborating with colleagues to make sure that each request is completed in a timely manner This is an opportunity to join a supportive team where we ll also take a real investment in your career development with us Were offering this role at senior analyst level What youll do Day-to-day, you ll be performing due diligence checks for new customers and conducting periodic reviews, making sure that they meet all regulatory requirements. You ll be gathering information from publicly available resources, the customer, their relationship manager and internal systems. We ll rely on you to deliver consistent compliance with bank and regulatory anti-money laundering (AML) and KYC standards. You ll also be: Maintaining up to date knowledge of AML and KYC requirements Examining due diligence documents and information on the customer file based on specific trigger events, making sure that they are adequate and up to date Performing reputational checks, including politically exposed persons screenings and adverse and sanction checks Planning and prioritising your workload and maintain good relationships The skills youll need We re looking for someone with experience of working with KYC and AML processes and procedures. Recognised qualifications in these fields would be beneficial. Crucially, you ll have good communication skills with the ability to liaise with relationship bankers and compliance teams. You ll also need: Experience of reviewing KYC operations Strong analytical and problem solving skills The ability to work well as part of a team to meet deadlines Strong learning skills with the ability to apply attention to detail to deliver error free processing Experience of 1 -3 years in CDD process Must have excel knowledge The role is an exception to A3 to B5 progression programme and hence only B5 grade employees will be eligible to apply". Hours 45 Job Posting Closing Date: 06/08/2025

Who are we FalconX is a pioneering team of operators, investors, and builders committed to revolutionizing institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX addresses the industrys foremost challenges: Navigating the digital asset market can be complex and fragmented, with limited products and services that support trading strategies, structures, and liquidity found in conventional financial markets. As a comprehensive solution for all digital asset strategies from start to scale, FalconX operates as the connective tissue empowering clients with seamless navigation through the ever- evolving cryptocurrency landscape. Location: Bengaluru We are seeking a Revenue Operations Analyst to elevate our Revenue Operations function to new heights. In 2023-2024, the Revenue Operations function at FalconX has matured significantly. Core pillars have been implemented and/or solidified. A cadence of reporting exists, recurring operational support is in place, and insights are produced that drive business planning and results. Now, the opportunity exists to take the RevOps org to the next level. The RevOps team is seen as a critical enabler, and as such is experiencing increased demands to provide insights, thought partnership, and project management support. However, going into these additional value-driving activities requires bandwidth to go beyond the core work underway. This role provides the bandwidth by both (1) supporting and taking ownership of some of the existing core work and also (2) supporting and taking ownership of the additional value-added work that is being requested. In addition to the RevOps work, there is a steady stream of inbound leads, which this role will manage with a portion of their time. This is taking in requests that come in from the web, and ensuring they re qualified and then forwarding to Sales. Key Role Responsibilities: Leverage data and your critical thinking to support or own critical reports and insights for the business: - QBR decks - Quarterly lookbacks - Board material - Other leadership deck. Work with team members to share core deliverables to drive Revenue function operations. Support or Own key recurring activities that are necessary to the proper functioning of the revenue organization: - Account split / territory management - Validating account coverage - Pipeline cleanup - Validating appropriate tiering of accounts - Ensuring correct parent-child mapping - Ensure correct reporting region is tagged Lead qualification - Follow-up with inbound leads to determine if they merit further consideration and discovery from Sales team - Contact potential clients through email. Collaboration with Sales and Teams: - Funnel leads to the relevant Sales individual - Get feedback from Sales on how to improve lead response and qualification Performance Tracking: - Track key performance metrics like call volume, call results, and lead conversion rates - Utilize CRM systems to ensure efficient lead management. Qualifications: Bachelor s Degree 1-3 years of work experience, preferably in a Rev-Ops role Well-developed analytical skills with the ability to glean insights from data Detail-oriented mindset with a focus on data accuracy and quality Able to log data within CRM and database programs (e.g., Google Sheets) Familiarity and, preferred, experience with CRM tools, BI tools, and beginner level coding (in service of manipulating BI tools to pull data) Ideal candidate: Experience in the crypto space Experience in financial services Perspectives on or can generate perspectives on strategic moves that financial services firms, especially brokerages, can make in order to expand how they service their clients Notice at Collection and Privacy Policy Applicants located in California and/or applying to a role based in California, please refer to our Notice at Collection and Privacy Policy here . Inclusivity Statement FalconX is committed to building a diverse, inclusive, equitable, and safe workspace for all people. Our roles are intended for people from all walks of life. We encourage all those interested in applying to our organization to submit an application regardless if you are missing some of the listed background requirements, skills, or experiences! As part of our commitment to inclusivity, FalconX would like to acknowledge that the EEOC survey has limited potential responses that you can select. For legal reasons, FalconX must use this language to align with federal requirements, however, we want to ensure that you are able to provide a response to our own voluntary survey questions about your identity that best aligns with your most true self. FalconX is an equal opportunity employer and will not discriminate against an applicant or employee based on race, color, religion, national origin, ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, or any other legally-recognized protected basis under federal, state, or local law. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and other applicable state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on FalconX.

Who are we? FalconX is a pioneering team of operators, investors, and builders committed to revolutionizing institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX addresses the industrys foremost challenges: Navigating the digital asset market can be complex and fragmented, with limited products and services that support trading strategies, structures, and liquidity found in conventional financial markets. As a comprehensive solution for all digital asset strategies from start to scale, FalconX operates as the connective tissue empowering clients with seamless navigation through the ever- evolving cryptocurrency landscape. Location: Bengaluru We are seeking a Revenue Operations Analyst to elevate our Revenue Operations function to new heights. In 2023-2024, the Revenue Operations function at FalconX has matured significantly. Core pillars have been implemented and/or solidified. A cadence of reporting exists, recurring operational support is in place, and insights are produced that drive business planning and results. Now, the opportunity exists to take the RevOps org to the next level. The RevOps team is seen as a critical enabler, and as such is experiencing increased demands to provide insights, thought partnership, and project management support. However, going into these additional value-driving activities requires bandwidth to go beyond the core work underway. This role provides the bandwidth by both (1) supporting and taking ownership of some of the existing core work and also (2) supporting and taking ownership of the additional value-added work that is being requested. In addition to the RevOps work, there is a steady stream of inbound leads, which this role will manage with a portion of their time. This is taking in requests that come in from the web, and ensuring they re qualified and then forwarding to Sales. Key Role Responsibilities: Leverage data and your critical thinking to support or own critical reports and insights for the business: - QBR decks - Quarterly lookbacks - Board material - Other leadership deck. Work with team members to share core deliverables to drive Revenue function operations. Support or Own key recurring activities that are necessary to the proper functioning of the revenue organization: - Account split / territory management - Validating account coverage - Pipeline cleanup - Validating appropriate tiering of accounts - Ensuring correct parent-child mapping - Ensure correct reporting region is tagged Lead qualification - Follow-up with inbound leads to determine if they merit further consideration and discovery from Sales team - Contact potential clients through email. Collaboration with Sales and Teams: - Funnel leads to the relevant Sales individual - Get feedback from Sales on how to improve lead response and qualification Performance Tracking: - Track key performance metrics like call volume, call results, and lead conversion rates - Utilize CRM systems to ensure efficient lead management. Qualifications: Bachelor s Degree 1-3 years of work experience, preferably in a Rev-Ops role Well-developed analytical skills with the ability to glean insights from data Detail-oriented mindset with a focus on data accuracy and quality Able to log data within CRM and database programs (e.g., Google Sheets) Familiarity and, preferred, experience with CRM tools, BI tools, and beginner level coding (in service of manipulating BI tools to pull data) Ideal candidate: Experience in the crypto space Experience in financial services Perspectives on or can generate perspectives on strategic moves that financial services firms, especially brokerages, can make in order to expand how they service their clients Notice at Collection and Privacy Policy Applicants located in California and/or applying to a role based in California, please refer to our Notice at Collection and Privacy Policy here . Inclusivity Statement FalconX is committed to building a diverse, inclusive, equitable, and safe workspace for all people. Our roles are intended for people from all walks of life. We encourage all those interested in applying to our organization to submit an application regardless if you are missing some of the listed background requirements, skills, or experiences! As part of our commitment to inclusivity, FalconX would like to acknowledge that the EEOC survey has limited potential responses that you can select. For legal reasons, FalconX must use this language to align with federal requirements, however, we want to ensure that you are able to provide a response to our own voluntary survey questions about your identity that best aligns with your most true self. FalconX is an equal opportunity employer and will not discriminate against an applicant or employee based on race, color, religion, national origin, ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, or any other legally-recognized protected basis under federal, state, or local law. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and other applicable state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on FalconX. Please inform FalconX s People team at recruiting@falconx.io, if you need assistance with participating in the application process.

GENERAL DUTIES & RESPONSIBILITIES As a Managed Service Operations Analyst, you will work with various Derivative Exchanges, Clearing Brokers and FIS teams supporting the front to back trade lifecycle, from post trade execution through to settlement. You will form partnerships with our client s oversight & control groups, trading desks and client services to ensure our contractual commitments are executed and completed in adherence to our Standard Operating Procedures, Risk & Control Framework and Service Level Agreements. You will be challenged to help continuously improve the day-to-day services provided, the control environment and the overall client experience. We strongly encourage and support a we challenge mindset. EDUCATION REQUIREMENTS Associate s or Bachelor s degree in Business Management or Finance, or an equivalent level degree. (Americas region this is preferable but not mandatory) 2+ years of experience in Operations or working in a multinational bank or financial institution. (Americas region this is preferable but not mandatory) GENERAL KNOWLEDGE, SKILLS & ABILITIES Ability to multitask Microsoft office literate Excellent communication skills/personality for client interaction The candidate should ideally be able to work effectively in a high-pressure environment requiring elite level organization, and multi-tasking within time sensitive parameters FIS JOB LEVEL DESCRIPTION Entry level professional individual contributor role. Works on problems of limited scope, following standard practices and procedures with detailed instruction on new work.

So, what s the role all about We are looking for a Treasury Manager to join our Treasury team. In this role, you will gain hands-on experience in shaping strategic treasury solutions, deepen your expertise in financial risk management, and play a key part in driving business growth across the organization. You will work collaboratively with the Corporate Services organization, financial institutions, and other key stakeholders. How will you make an impact Monitor and forecast global cash flows; analyze cash activities and enhance reporting. Review and analyze the investment portfolio for policy compliance and risk monitoring. Drive customer credit and risk; serve as the contact for credit insurance. Track KPIs such as credit exposures, limits, and overdue accounts. Support our accounting team on monthly, quarterly, and annual closings. Lead treasury projects, ensuring key milestones are met. Have you got what it takes Bachelors degree in a finance related field. Accounting background will be an advantage 4-10 years experience in a treasury organization within a Global / FinTech company Knowledge of accounting and experience analyzing financial statements Great team player with excellent interpersonal skills Independent, self-driven, strong self-learner, with the ability to self-manage tasks and meet deadlines Global mindset & great communication skills in English You will have an advantage if you also have: Drive and passion for optimizing financial processes and managing risk Ability to work in a global environment Stay updated on market trends and regulatory changes What s in it for you Join an ever-growing, market disrupting, global company where the teams comprised of the best of the best work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! Requisition ID: 7450 Reporting into: Director Role Type: Individual Contributor About NiCE

Embark on an exciting journey at JPMorganChase, where your role will be pivotal in managing complex cash movements and funding for demand deposit accounts. Your expertise will be crucial in ensuring seamless trade processing across all asset classes, while your exceptional problem-solving skills will drive operational efficiency and innovation. As a Trade Lifecycle Specialist IV within JPMorganChase, you will play a pivotal role in managing moderate to complex tasks related to cash movements in and out of client accounts and preparing funding for managed demand deposit accounts. Your work will have a significant impact within your team, ensuring all trades are processed on respective platforms across all asset classes. You will leverage your expertise in a variety of work processes, applying advanced knowledge of policies and procedures to solve non-routine problems. Your role will involve working on escalated assignments, requiring you to apply problem-solving techniques and improve existing processes. Your ability to actively listen, manage internal stakeholders, create presentations, and initiate process improvements will be key to your success in this role. Job responsibilities Manage the preparation and allocation of funding for managed demand deposit accounts (DDA s), ensuring proper allocation within set thresholds. Collaborate with other business lines to facilitate appropriate funding, ensuring seamless operations across all asset classes. Utilize various systems and tools to reconcile ledgers, identifying and resolving discrepancies in a timely manner. Contribute to the review and improvement of end-to-end processes, applying knowledge of process improvement methodologies to optimize operations. Support the implementation of automation initiatives, leveraging knowledge of systems architecture and automation technologies to enhance operational efficiency. Understand the function and relevant processes end to end. Assist in identification of issues, analysis of problems and implementation of solutions. Required qualifications, capabilities, and skills Baseline knowledge or equivalent expertise in managing cash movements in and out of client accounts and preparing funding for managed demand deposit accounts. Demonstrated ability to apply problem-solving techniques to resolve defined problems within the trade lifecycle. Experience in using systems architecture and automation technologies to support operational efficiency. Ability to create and deliver presentations to peers, managers, and stakeholders using standard office software applications. Familiarity with continuous improvement methodologies to optimize processes and propose solutions within the trade lifecycle. Preferred qualifications, capabilities, and skills Prior Securities Operation will be beneficial. Embark on an exciting journey at JPMorganChase, where your role will be pivotal in managing complex cash movements and funding for demand deposit accounts. Your expertise will be crucial in ensuring seamless trade processing across all asset classes, while your exceptional problem-solving skills will drive operational efficiency and innovation. As a Trade Lifecycle Specialist IV within JPMorganChase, you will play a pivotal role in managing moderate to complex tasks related to cash movements in and out of client accounts and preparing funding for managed demand deposit accounts. Your work will have a significant impact within your team, ensuring all trades are processed on respective platforms across all asset classes. You will leverage your expertise in a variety of work processes, applying advanced knowledge of policies and procedures to solve non-routine problems. Your role will involve working on escalated assignments, requiring you to apply problem-solving techniques and improve existing processes. Your ability to actively listen, manage internal stakeholders, create presentations, and initiate process improvements will be key to your success in this role. Job responsibilities Manage the preparation and allocation of funding for managed demand deposit accounts (DDA s), ensuring proper allocation within set thresholds. Collaborate with other business lines to facilitate appropriate funding, ensuring seamless operations across all asset classes. Utilize various systems and tools to reconcile ledgers, identifying and resolving discrepancies in a timely manner. Contribute to the review and improvement of end-to-end processes, applying knowledge of process improvement methodologies to optimize operations. Support the implementation of automation initiatives, leveraging knowledge of systems architecture and automation technologies to enhance operational efficiency. Understand the function and relevant processes end to end. Assist in identification of issues, analysis of problems and implementation of solutions. Required qualifications, capabilities, and skills Baseline knowledge or equivalent expertise in managing cash movements in and out of client accounts and preparing funding for managed demand deposit accounts. Demonstrated ability to apply problem-solving techniques to resolve defined problems within the trade lifecycle. Experience in using systems architecture and automation technologies to support operational efficiency. Ability to create and deliver presentations to peers, managers, and stakeholders using standard office software applications. Familiarity with continuous improvement methodologies to optimize processes and propose solutions within the trade lifecycle. Preferred qualifications, capabilities, and skills Prior Securities Operation will be beneficial.

About the Role We are seeking an agile, motivated, and dedicated individual to join our P&C Business Operations Team in EMEA as a TA & CL Operations Analyst I. As a Reinsurance Operations Associate, you will be responsible for managing reinsurance accounts and claims, ensuring end-to-end contractual fulfillment. This role requires a thorough understanding of the reinsurance of contractual conditions and adherence to established policies and processes. You will own the responsibility for an assigned portfolio of [add portfolio/region] clients and collaborate with both internal and external business partners. You will be responsible for the end-to-end processing of client reinsurance accounts, including premiums, claims, and brokerage, ensuring that deliverables and quality standards are consistently met. This includes ensuring that financial transactions and payments adhere to established processes, guidelines, quality management frameworks, and key controls Additionally, you will ensure the timely collection of funds (Accounts Receivable) and keep track of financials within your assigned portfolio You will work collaboratively across teams, functions, and regions to support the requirements of our clients you will ensure that all correspondence with clients is professional and appropriate by adhering to process guidelines and norms, taking ownership of the quality of service provided to cedants About the Team You will join a highly experienced and motivated Operations team handling reinsurance portfolios for diverse EMEA regions. This role involves regular interactions with peers and experts from other locations. We maintain strong connections with X-functional teams and collaborate daily to deliver the best service and most value to our clients. With a continuous improvement mindset, our aim is to provide our external clients and internal partners with fast, easy, and effective ways of conducting business within an environment where risks are understood. About you Minimum Bachelors degree in Administration, Finance, Accounting, Insurance, or related fields. 0 to 3 years of work experience in Insurance, Reinsurance, Banking or Financial institutions. Flair for figures and proficiency in Excel; Power BI would be an added advantage. Good verbal and written business interpersonal skills. Agile team players with the ability to manage their own workload and demonstrate a sense of accountability, responsibility, and commitment. Ability to work collaboratively, flexibly, and constructively in a team/group environment, including virtual set-ups. Ability to challenge the status quo and manage multiple business partners (multi-cultural and cross-functional teams in a virtual set-up) About Swiss Re Swiss Re is one of the world s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. Keywords: Reference Code: 134784

Job Description:

Job Description: The Branch Operations Analyst is responsible for ensuring timely, complete and accurate processing of relevant information, including performing all relevant controls within own area of responsibility. They undertake time critical, complex or regulated tasks and must ensure the timely escalation of operational, regulatory and other risks to the line manager and functional leads as appropriate. The Branch Operations Analyst may also be responsible for building and managing relationships with the front office and other internal and external parties at an appropriate level, in particular around the more time critical, complex or regulated tasks. We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Posting Description Join the world s leading financial firm as an Analyst, US Time Operations. In this dynamic role, you will ensure accurate administration of employee timecards and absences. Collaborate effectively with stakeholders and lead process improvements and reporting. This is a great opportunity for a detail-oriented professional with strong analytical skills to excel in a fast-paced environment. Apply now to be part of our innovative team. Job Summary As an Analyst in the US Time Operations team, you will ensure accurate administration of employee timecards and absences, collaborate effectively with stakeholders, and lead process improvements and reporting. This role offers a great opportunity for a detail-oriented professional with strong analytical skills to excel in a fast-paced environment. Job Responsibilities Ensure accurate and timely administration of employee timecards and absences in compliance with company policies. Deep understanding of timekeeping systems and processes needed to manage employee time and attendance. Strong understanding of timecard elements and configuration. Review and reconcile timecard data accurately. Identify opportunities for process improvement related to timecard reconciliation and controls. Collaborate with different HR functions to enable seamless time operations. Identify opportunities for process improvement related to timecard reconciliation and controls. Required Qualifications, Capabilities, and Skills 5+ years of experience as a time operations analyst, Payroll analyst, or team lead. Experience in more than one time operations function and/or systems. Excellent understanding of time operations principles and systems, with advanced knowledge in timecard reconciliation. Strong business partnering & acumen. Strong decision support & problem-solving skills. Good Analytics and time operations modeling skills. Reporting knowledge. Additional Skills Skilled/additional expertise in HCM being a valuable asset. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Knowledge of federal and state payroll regulations. Ability to work collaboratively in a team environment. Agile and open to change Shift Timings US Time Zone (430pm to 130am/ 530pm to 220am) Educational Qualification Graduation Posting Description Join the world s leading financial firm as an Analyst, US Time Operations. In this dynamic role, you will ensure accurate administration of employee timecards and absences. Collaborate effectively with stakeholders and lead process improvements and reporting. This is a great opportunity for a detail-oriented professional with strong analytical skills to excel in a fast-paced environment. Apply now to be part of our innovative team. Job Summary As an Analyst in the US Time Operations team, you will ensure accurate administration of employee timecards and absences, collaborate effectively with stakeholders, and lead process improvements and reporting. This role offers a great opportunity for a detail-oriented professional with strong analytical skills to excel in a fast-paced environment. Job Responsibilities Ensure accurate and timely administration of employee timecards and absences in compliance with company policies. Deep understanding of timekeeping systems and processes needed to manage employee time and attendance. Strong understanding of timecard elements and configuration. Review and reconcile timecard data accurately. Identify opportunities for process improvement related to timecard reconciliation and controls. Collaborate with different HR functions to enable seamless time operations. Identify opportunities for process improvement related to timecard reconciliation and controls. Required Qualifications, Capabilities, and Skills 5+ years of experience as a time operations analyst, Payroll analyst, or team lead. Experience in more than one time operations function and/or systems. Excellent understanding of time operations principles and systems, with advanced knowledge in timecard reconciliation. Strong business partnering & acumen. Strong decision support & problem-solving skills. Good Analytics and time operations modeling skills. Reporting knowledge. Additional Skills Skilled/additional expertise in HCM being a valuable asset. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Knowledge of federal and state payroll regulations. Ability to work collaboratively in a team environment. Agile and open to change Shift Timings US Time Zone (430pm to 130am/ 530pm to 220am) Educational Qualification Graduation